1. Florence Joanna Ojano Bayani
Al Riqqa Dubai U.A.E
Mobile No: 0553154846
CAREER OBJECTIVES
Upbeat, enthusiastic, and punctual sales associate with an excellent work ethic and sales
experience. Over six years of expertise in managing inventory, running the cash register, and
delivering prompt customer service with a smile.
SKILLS
 Excellent Sales Ability
 Operate Cash Register/Process Payments
 Strong Communication Skills Identify And Solve Customer Needs
 Bi-Lingual (English/Tagalog/Arabic)
EDUCATIONAL ATTAINMENT
International College of Entrepreneurs
Computer Secretarial
2002 – 2003
WORKING EXPERIENCE
POSITION : Brand Ambassador
COMPANY : Montegrappa Boutique ( Luxury Writing Instrument & Lifestyle )
YEAR : May 31, 2016 up to present
Duties and Responsibilities
To personally provide excellent standards of selling & customer service by:
 Maintaining and providing comprehensive product information to customers.
 Understanding and demonstrating customer care and high levels of customer service
 Displaying good listening skills to identify customer needs
 Confidently making and closing sales
 Looking for link selling opportunities which will increase basket spend
 Understanding the importance of bestselling lines and feature hotspots

2. To actively monitor and provide the selling team with feedback and regular coaching on all of the
above.
WORKING EXPERIENCE
POSITION : Sales Advisor
COMPANY : MAJID AL FUTTAIM ( MAF FASHION, MONSOON)
YEAR : October 22, 2015 to April 4 2016
Duties and Responsibilities
To personally provide excellent standards of selling & customer service by:
 Maintaining and providing comprehensive product information to customers.
 Understanding and demonstrating customer care and high levels of customer service
 Displaying good listening skills to identify customer needs
 Confidently making and closing sales
 Looking for link selling opportunities which will increase basket spend
 Understanding the importance of bestselling lines and feature hotspots
To actively monitor and provide the selling team with feedback and regular coaching on all of the
above.
POSITION : Sales Associate / cum cashier
COMPANY : ACCESSORI MR. (ARABIAN OUD COMPANY)
YEAR : July 2010 to 2015
Duties and Responsibilities
 Greeting customers in a polite and friendly manner.
 Checking the receipt of the customer
 Checking purchased products before giving to the customer
 Checking Daily inventory on the load-out and load-in products
 Checking purchased products delivered
 Checking vouchers & receipt payment through
 Able to bag and wrap customer's purchases.
POSITION : Sales Associate / cum cashier
COMPANY : Grand Mart Gen. Trading LLC
YEAR : September 16, 2008 – June 19, 2010
Duties and Responsibilities
 Persuading customers to buy a product
 Be informed of the products' specifications and information
 Identifying customer needs and directing them to an appropriate product
 Provide courteous and prompt service
 Welcome customers as they enter and thank them as they leave
 Assist customers in locating what they're looking for

3.  Smile
 Maintaining inventory in the back
 Arranging inventory on the store floor
 Tagging merchandise
 Setting up promotional material and displays
 Replenishing inventory
 Reorganizing items
 Maintaining a neat and tidy store
AREAS OF EXPERTISE
 Customer interaction
 Stock management
 Visual merchandiser
 Giving product advice
 Cash management
PERSONAL INFORMATION
DATE OF BIRTH : August 19, 1985
NATIONALITY : Filipino
MARITAL STATUS : Single
RELIGION : Roman Catholic
LANGUAGES : English, Tagalog and Arabic
VISA : Employment Visa
I hereby declare that the information given is correct to the best of my knowledge and that I have
not with held any information which my effect my suitability for employment.
FLORENCE JOANNA BAYANI
Applicant