1.
Business
Etiquettes
Prepared by
Ms Foram Patel

2.
TYPES OF COMMUNICATION
- L I S T E N I N G
- S P E A K I N G
- R E A D I N G
- W R I T I N G

3.
Non-verbal
Communication
M.COM_ AN ADVANCED LEVEL OF COMMUNICATION

4.
26.11.2020
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5.
What is etiquette?
-an integral part of different countries' and
regions' business culture
-encompasses the prescriptive elements of
culture—
-the things people are expected to do and say,
-or to avoid doing and saying.