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SECURITY
INCIDENT AND EVENT
MANAGEMENT (SIEM)
MANAGED AND HOSTED
SOLUTIONS FOR IBM QRADAR
www.forsythe.com
Forsythe is a leading enterprise IT company,
providing advisory services, security, hosting
and technology solutions for Fortune 1000
organizations. Forsythe helps clients optimize,
modernize and innovate their IT to become
agile, secure, digital businesses.
Sponsored by
TODAY’S SECURITY CHALLENGES
WE’VE ALL SEEN WHO’S
BEEN IN THE HEADLINES…
Online Properties Automotive Retail
Fast Food Healthcare Manufacturing
Media & Entertainment Travel Telecommunications
AND WE’VE ALL HEARD
FROM THE EXPERTS
“You can’t protect
everything equally…
we have to find a
way to control only
what matters.”
Earl Perkins, VP, Gartner
“Today's security climate is
such that enterprises fear
becoming victims of the next
major cyber attack
or cyber extortion."
Sean Pike, VP, IDC
“…many global
enterprises face
targeted attacks on
a daily basis.”
Chris Sherman, Sr.
Analyst, Forrester
Shortage is projected to reach
1.8 million professionals by 2022
MIND THE GAP
THE SECURITY TALENT
GAP IS GROWING
Source: 2017 Global Information Security Workforce Study (GISWS)
BUT WHERE ARE THE REAL
SECURITY THREATS LURKING?
Firewall Anti-malware Servers Perimeter
Proxies Intrusion detection
and protection
Antivirus Infrastructure
devices
ULTIMATE GOAL
IS TO MAKE THE
COMPANY MORE
SECURE
What to do?
Limited resources
Limited time
Limited money
Ask yourself:
a) Finding and retaining skilled security personnel
b) Filling a security capability gap
c) Getting value from the tools we have
d) Keeping up with day to day operations
WHAT IS YOUR BIGGEST SECURITY
CHALLENGE?
WHAT IS A SIEM AND
WHY DO I NEED ONE?
Defined, a SIEM stands for
Security Information and Event
Management and is software
that identifies real-time possible
security threats by analyzing
alerts generated from network
and security technologies
WHAT IS
A SIEM?
WHAT DOES A SIEM DO?
1. Various technologies are deployed in an IT
environment.
2. They throw off alerts recorded in log files..
3. That are fed into the SIEM software.
4. SIEM is configured with rules and use cases to
identify possible threats.
5. SOC team proactively monitors the SIEM and
investigates alerts triggered by the SIEM.
6. When threats are identified, remediation actions
are taken on the technologies, and..
7. Where investigated alerts are not deemed to be
threats (“false positives”), rules and use cases are
updated to suppress future alerting.
SIEM
1
2
3
45
6
7
Reduce the number of people
needed to stay on top of alerts
Focus staff on threats requiring
investigation and remediation
Customize unique rules to
eliminate ‘false positive’ alerts
HOW DOES A SIEM
HELP SECURITY
POSTURE?
LET’S TALK ABOUT AN INDUSTRY-
LEADING SIEM TECHNOLOGY…
IBM QRadar
Chris Collard
September, 2017
Offering Manager - QRadar
17 IBM Security
Advanced Threat
Detection
Insider Threat
Securing the
Cloud
Risk and Vuln
Management
A cognitive security operations platform for the threats of tomorrow
Critical Data
Protection
Compliance
Incident
Response
Fast to deploy, easy to manage,
and focused on your success
18 IBM Security
Watson for Cyber Security and i2 Enterprise Insight Analysis
Core cognitive
capability that
continuously
understands,
reasons, and
learns the many
risk variables
across the
entire security
ecosystem
Cyber analysis
to hunt for
attackers and
predict threats
IBM QRadar: Continued investment based on client needs
Incident
Response and
Network
Insights
Integration
with Resilient
enables building
and executing
automated
incident
response plans
Network Insights
bridges flows
and full packet
capture,
enhancing
real-time
detection
Security
Intelligence
on Cloud
and Apps
Deploy as
SaaS offering
or combine
with hybrid cloud
and on-prem
environments
Easily extend
QRadar with
apps, available
on curated
IBM App
Exchange
Network
Forensics
Incident
forensics
including
full packet
capture,
storage,
indexing,
searching and
session
reconstruction
Vulnerability
and Risk
Management
Real-time
vulnerability
scanning and
prioritizations,
combined with
configuration
analysis, policy
monitoring, and
risk assessment
Log
Management
Identity
management,
complete log
management,
and compliance
reporting
SIEM
Combined
flows, behavioral
analytics, SIM
and vulnerabilities
into one of the
first SIEMs
ClientNeeds
Flow
Visualization
and NBAD
Anomaly
detection
and threat
resolution plus
network
visualization
Platformevolutionbasedonclientneeds
2002 – 2005 2006 – 2007 2008 – 2009 2010 – 2013 2014 2015 2016 2017
19 IBM Security
Cognitive Security Starts Here
IBM Security Introduces a Revolutionary Shift in Security Operations
IBM CONFIDENTIAL
• Employs powerful cognitive capabilities to
investigate and qualify security incidents and
anomalies on behalf of security analysts
• Powered by Watson for Cyber Security to tap into
vast amounts of security knowledge and deliver
insights relevant to specific security incidents
• Transforms SOC operations by addressing current
challenges that include skills shortages, alert
overloads, incident response delays, currency of
security information and process risks
• Designed to be easily consumable: delivered via
IBM Security App Exchange and deployed in
minutes
NEW! IBM QRadar Advisor with Watson
20 IBM Security
Revolutionize how security analysts work
Automatically uncover new
security context and full scope
of an incident
• 2.3M+ security documents
• 10B+ security data elements
• 80K+ documents read per day
• 250K+ investigations enhanced
in just six months
IBM QRadar Advisor with Watson
21 IBM Security
Case Study: An international energy company reduces billions
of events per day to find those that should be investigated
An international energy firm analyzes
2 billion
events per day to find
20-25
potential offenses to investigate
Business challenge
 Reducing huge number of events to find the ones that need to be investigated
 Automating the process of analyzing security data
IBM Security Solutions (QRadar SIEM, QFlow, Risk Manager)
Combined analysis of historical data with real-time alerts to gain a ‘big picture’ view and uncover
patterns of unusual activity humans miss and immediately block suspected traffic
Optimize threat analysis
Ask yourself:
a) Haven’t considered
b) Currently evaluating
c) Deployed and running smoothly
d) Deployed but unmanaged
WHERE ARE YOU ON YOUR SIEM
“JOURNEY”?
POSITIONING FOR SUCCESS
CONSUMPTION
MODELS
Deployed SIEM
Buy a SIEM and run it
Co-Managed SIEM
Buy a SIEM and have an
MSSP help support it
As-a-Service SIEM
Full Opex model for SIEM and
operations, pay as you go
IBM QRADAR
The backbone of
Forsythe’s SIEMaaS
Inclusive of hardware, SIEM
software, hosting, and support
Located in Forsythe’s Uptime
Institute certified Tier III hosting
facility in Chicago
Priced on a per Events Per
Second (“EPS”) basis
FORSYTHE
SIEMAAS
KEY SERVICE COMPONENTS
Event
Management
Ongoing TuningTechnology
Lifecycle
Management
Incident
Management
WHAT TO LOOK FOR IN
A MSSP PARTNERSHIP
Setting Expectations
A good partner will help you ask the
right questions upfront to set appropriate
expectations and avoid surprises.
Onboarding for Success
A successful activation requires upfront
tuning of the environment. Make sure
the partner offers this.
Engineering Expertise
Be clear on the level of technical expertise
and if the technical team is tasked with
identifying and rectifying issues proactively.
Ongoing Tuning
Work with a partner whose shared goal is
your improved security posture and will
therefore perform the required tuning.
Flexibility
Understand that some providers are
more flexible than others.
Culture and Communication
For partnership to work, everyone must be
dedicated to problem-solving, effective
communication and a sense of teamwork.
Understand your security mandate1
2
3
4
5
6
7
Determine build-vs-buy
consumption model
Do not get caught in product
comparison paralysis
Evaluate staffing limitations
and priorities
Engage an MSSP where
appropriate to add value
Identify and incorporate
SLAs into contracts
Check references
GETTING
STARTED
AUTHORS
PATRICK ZELTEN
Vice President
Managed Services
Forsythe
CHRIS COLLARD
Offering Manager
QRadar SaaS, Cloud & MSS
IBM
READ RELATED ARTICLES:
5 Steps to Choosing a Managed Hosting and Managed Services Partner
http://focus.forsythe.com/articles/346/5-Steps-to-Choosing-a-Managed-
Hosting-and-Managed-Services-Partner
7 Steps to a Successful Partnership with a Managed Security Services Provider
http://focus.forsythe.com/articles/305/7-Steps-to-a-Successful-Partnership-
with-a-Managed-Security-Services-Provider
6 Questions to Help You Find the Right Managed Security Services Provider
http://focussecurity.forsythe.com/articles/447/6-Questions-to-Help-You-Find-
the-Right-Managed-Security-Services-Provider
http://focus.forsythe.com
OR FIND MORE ARTICLES ABOUT
BUSINESS AND TECHNOLOGY
SOLUTIONS AT FOCUS ONLINE:
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Security Incident and Event Management (SIEM) - Managed and Hosted Solutions for IBM QRadar

  • 1. SECURITY INCIDENT AND EVENT MANAGEMENT (SIEM) MANAGED AND HOSTED SOLUTIONS FOR IBM QRADAR
  • 2. www.forsythe.com Forsythe is a leading enterprise IT company, providing advisory services, security, hosting and technology solutions for Fortune 1000 organizations. Forsythe helps clients optimize, modernize and innovate their IT to become agile, secure, digital businesses. Sponsored by
  • 4. WE’VE ALL SEEN WHO’S BEEN IN THE HEADLINES… Online Properties Automotive Retail Fast Food Healthcare Manufacturing Media & Entertainment Travel Telecommunications
  • 5. AND WE’VE ALL HEARD FROM THE EXPERTS “You can’t protect everything equally… we have to find a way to control only what matters.” Earl Perkins, VP, Gartner “Today's security climate is such that enterprises fear becoming victims of the next major cyber attack or cyber extortion." Sean Pike, VP, IDC “…many global enterprises face targeted attacks on a daily basis.” Chris Sherman, Sr. Analyst, Forrester
  • 6. Shortage is projected to reach 1.8 million professionals by 2022 MIND THE GAP THE SECURITY TALENT GAP IS GROWING Source: 2017 Global Information Security Workforce Study (GISWS)
  • 7. BUT WHERE ARE THE REAL SECURITY THREATS LURKING?
  • 8. Firewall Anti-malware Servers Perimeter Proxies Intrusion detection and protection Antivirus Infrastructure devices
  • 9. ULTIMATE GOAL IS TO MAKE THE COMPANY MORE SECURE What to do? Limited resources Limited time Limited money
  • 10. Ask yourself: a) Finding and retaining skilled security personnel b) Filling a security capability gap c) Getting value from the tools we have d) Keeping up with day to day operations WHAT IS YOUR BIGGEST SECURITY CHALLENGE?
  • 11. WHAT IS A SIEM AND WHY DO I NEED ONE?
  • 12. Defined, a SIEM stands for Security Information and Event Management and is software that identifies real-time possible security threats by analyzing alerts generated from network and security technologies WHAT IS A SIEM?
  • 13. WHAT DOES A SIEM DO? 1. Various technologies are deployed in an IT environment. 2. They throw off alerts recorded in log files.. 3. That are fed into the SIEM software. 4. SIEM is configured with rules and use cases to identify possible threats. 5. SOC team proactively monitors the SIEM and investigates alerts triggered by the SIEM. 6. When threats are identified, remediation actions are taken on the technologies, and.. 7. Where investigated alerts are not deemed to be threats (“false positives”), rules and use cases are updated to suppress future alerting. SIEM 1 2 3 45 6 7
  • 14. Reduce the number of people needed to stay on top of alerts Focus staff on threats requiring investigation and remediation Customize unique rules to eliminate ‘false positive’ alerts HOW DOES A SIEM HELP SECURITY POSTURE?
  • 15. LET’S TALK ABOUT AN INDUSTRY- LEADING SIEM TECHNOLOGY…
  • 16. IBM QRadar Chris Collard September, 2017 Offering Manager - QRadar
  • 17. 17 IBM Security Advanced Threat Detection Insider Threat Securing the Cloud Risk and Vuln Management A cognitive security operations platform for the threats of tomorrow Critical Data Protection Compliance Incident Response Fast to deploy, easy to manage, and focused on your success
  • 18. 18 IBM Security Watson for Cyber Security and i2 Enterprise Insight Analysis Core cognitive capability that continuously understands, reasons, and learns the many risk variables across the entire security ecosystem Cyber analysis to hunt for attackers and predict threats IBM QRadar: Continued investment based on client needs Incident Response and Network Insights Integration with Resilient enables building and executing automated incident response plans Network Insights bridges flows and full packet capture, enhancing real-time detection Security Intelligence on Cloud and Apps Deploy as SaaS offering or combine with hybrid cloud and on-prem environments Easily extend QRadar with apps, available on curated IBM App Exchange Network Forensics Incident forensics including full packet capture, storage, indexing, searching and session reconstruction Vulnerability and Risk Management Real-time vulnerability scanning and prioritizations, combined with configuration analysis, policy monitoring, and risk assessment Log Management Identity management, complete log management, and compliance reporting SIEM Combined flows, behavioral analytics, SIM and vulnerabilities into one of the first SIEMs ClientNeeds Flow Visualization and NBAD Anomaly detection and threat resolution plus network visualization Platformevolutionbasedonclientneeds 2002 – 2005 2006 – 2007 2008 – 2009 2010 – 2013 2014 2015 2016 2017
  • 19. 19 IBM Security Cognitive Security Starts Here IBM Security Introduces a Revolutionary Shift in Security Operations IBM CONFIDENTIAL • Employs powerful cognitive capabilities to investigate and qualify security incidents and anomalies on behalf of security analysts • Powered by Watson for Cyber Security to tap into vast amounts of security knowledge and deliver insights relevant to specific security incidents • Transforms SOC operations by addressing current challenges that include skills shortages, alert overloads, incident response delays, currency of security information and process risks • Designed to be easily consumable: delivered via IBM Security App Exchange and deployed in minutes NEW! IBM QRadar Advisor with Watson
  • 20. 20 IBM Security Revolutionize how security analysts work Automatically uncover new security context and full scope of an incident • 2.3M+ security documents • 10B+ security data elements • 80K+ documents read per day • 250K+ investigations enhanced in just six months IBM QRadar Advisor with Watson
  • 21. 21 IBM Security Case Study: An international energy company reduces billions of events per day to find those that should be investigated An international energy firm analyzes 2 billion events per day to find 20-25 potential offenses to investigate Business challenge  Reducing huge number of events to find the ones that need to be investigated  Automating the process of analyzing security data IBM Security Solutions (QRadar SIEM, QFlow, Risk Manager) Combined analysis of historical data with real-time alerts to gain a ‘big picture’ view and uncover patterns of unusual activity humans miss and immediately block suspected traffic Optimize threat analysis
  • 22. Ask yourself: a) Haven’t considered b) Currently evaluating c) Deployed and running smoothly d) Deployed but unmanaged WHERE ARE YOU ON YOUR SIEM “JOURNEY”?
  • 24. CONSUMPTION MODELS Deployed SIEM Buy a SIEM and run it Co-Managed SIEM Buy a SIEM and have an MSSP help support it As-a-Service SIEM Full Opex model for SIEM and operations, pay as you go
  • 25. IBM QRADAR The backbone of Forsythe’s SIEMaaS Inclusive of hardware, SIEM software, hosting, and support Located in Forsythe’s Uptime Institute certified Tier III hosting facility in Chicago Priced on a per Events Per Second (“EPS”) basis FORSYTHE SIEMAAS
  • 26. KEY SERVICE COMPONENTS Event Management Ongoing TuningTechnology Lifecycle Management Incident Management
  • 27. WHAT TO LOOK FOR IN A MSSP PARTNERSHIP Setting Expectations A good partner will help you ask the right questions upfront to set appropriate expectations and avoid surprises. Onboarding for Success A successful activation requires upfront tuning of the environment. Make sure the partner offers this. Engineering Expertise Be clear on the level of technical expertise and if the technical team is tasked with identifying and rectifying issues proactively. Ongoing Tuning Work with a partner whose shared goal is your improved security posture and will therefore perform the required tuning. Flexibility Understand that some providers are more flexible than others. Culture and Communication For partnership to work, everyone must be dedicated to problem-solving, effective communication and a sense of teamwork.
  • 28. Understand your security mandate1 2 3 4 5 6 7 Determine build-vs-buy consumption model Do not get caught in product comparison paralysis Evaluate staffing limitations and priorities Engage an MSSP where appropriate to add value Identify and incorporate SLAs into contracts Check references GETTING STARTED
  • 29. AUTHORS PATRICK ZELTEN Vice President Managed Services Forsythe CHRIS COLLARD Offering Manager QRadar SaaS, Cloud & MSS IBM
  • 30. READ RELATED ARTICLES: 5 Steps to Choosing a Managed Hosting and Managed Services Partner http://focus.forsythe.com/articles/346/5-Steps-to-Choosing-a-Managed- Hosting-and-Managed-Services-Partner 7 Steps to a Successful Partnership with a Managed Security Services Provider http://focus.forsythe.com/articles/305/7-Steps-to-a-Successful-Partnership- with-a-Managed-Security-Services-Provider 6 Questions to Help You Find the Right Managed Security Services Provider http://focussecurity.forsythe.com/articles/447/6-Questions-to-Help-You-Find- the-Right-Managed-Security-Services-Provider
  • 31. http://focus.forsythe.com OR FIND MORE ARTICLES ABOUT BUSINESS AND TECHNOLOGY SOLUTIONS AT FOCUS ONLINE: