Aroop Zutshi, Frost & Sullivan

1. Unstoppable Trends Affecting Cities & Businesses
Presented by,
Aroop Zutshi
1

2. 2
POKEMON BREXIT
MAKE AMERICA GREAT
AGAIN
DEMONETISATION
INNOVATION FINTECHGROWTH DUTERTE PHILIPPINES

3. 4th Industrial Revolution – Digital Transformation
3
The Steam Engine
Industry 1.0
Source: WEF
12 31900 200011800 42020
Industry 2.0
Henry Ford’s T-Model
IT-OT Convergence
Industry 3.0
Industry 4.0
Digital Transformation

4. 4
Innovate to Zero
Industry
Mega Trends
& New
Business
Models
Disruptive
Technologies
Healthcare
Prepare
for the
Future
Innovation
Kalaeidoscope

5. 5
Every company is
a Technology Company
Delivery of Outcomes

6. We are a technology Company
Matt Zames – Group Chief Operating Officer JP Morgan Chase
Patent Applications to US Patent & Trademark Office, 2013–2015
Mobile
Internet of Things
Date & Analytics
Cyber security
Cryptocurrency & Blockchain
Cloud Computing
Importance
of Technology
to Banks
336 214 165 46 43 19
141 150 142 18 59 25
139 123 106 33 39 30
123 70 77 19 19 18
2 5 11 2 2 2
5 47 23 8 8 68
26
28
9
7
0
4
746 609 524 126 170 162 74

7. • Artificial intelligence
• Natural Language INTERACTION
• Hyper-Converged systems
• Small Data
Information and communication technology
• Blockchain
• 5G
• Mixed reality
Global top 50 Technology
Medical devices and imaging
• Super-resolution Microscopy
• Artificial organs
• Optical Biopsy
• Surgical robots
• Tactile imaging
• Neurostimulation
Micorelectornics
• Wearables
• OLED lighting
• Next Gen Data storage
• Micro-LED
• Holographic Display
• Wireless charging
7
Environment and
Sustainability
• Carbon Capture
Utilization and Storage
• Off-grid Desalination
• Precision Agriculture
• Wastewater Nutrient
Recovery
Advanced Manufacturing and Automation
• Robotic Exoskeletons
• Metal 3D Printing
• Collaborative Industrial Robots
• Computer Integrated Manufacturing
• Nano 3D Printing
Chemical and advanced materials
• High-strength lightweight materials
• Corrosion mitigation
• 2D Materials
• Self-healing Materials
• Micro- and Non-encapsulation
• Smart Glass
Sensors and instrumentation
• Biosensors
• Touchless sensing
• Smart Haptics
• ADAS
• Electronic skin
Health and Wellness
• Immune engineering
• Gene Editing
• Cancer Tumor profiling
• Predictive Biomarkers
• Human Microbiomics
• Cellular Therapeutics
Energy and Utilities
• Battery Energy
Management
• Distributed Energy
generation
• Offshore Wind Energy
• Lithium Batteries
• Enhanced Oil
Recovery

8. Technologies enabling Digital Transformation
8
Augmented Reality
Autonomous Robots
3D Printing/Additive
Manufacturing
Artificial
Intelligence
Block chain

9. Rise of Automation and It’s $60Bn 2030 Market
9
Human Machine
Change in
Responsibility
Level 0 Level 1 Level 2 Level 3 Level 4
No
Assist
Early Warning
Systems
Traffic Control
Awareness for
Takeover
General Awareness
Full Autonomous
Driving
Level 5
Current Level
20302025201820162011
Feet Off
Hand
Off
Eyes
Off
Mind
Off
Brain
Off

10. 10
Innovate to Zero
Industry
Convergence
Mega Trends
& New
Business
Models
Disruptive
Technologies
Healthcare
Prepare
for the
Future
Innovation
Kalaeidoscope

11. Mega Trends Definition
What is a Mega Trend?
Mega trends are
transformative, global
forces that define the
future world with their far
reaching impact on
business, societies,
economies, cultures and
personal lives.
Urbanization –
City as a
Customer
Smart is the
New Green
Social Trends
Connectivity
and
Convergence
Bricks and Clicks
Innovating to
Zero
New Business
Models: Value for
Many
Beyond BRIC:
The Next Game
Changers
Future
Infrastructure
Development
Health,
Wellness and
Well Being
Future of
Mobility
Cognitive
Era
Regional Trends
– Released
September 2017
11

12. Urbanisation Implication: Retailer store size to be 15-20% less than the
current average store size by 2020;
12
Size: 200,000 Sqft Size: 10,000 Sqft
Location: Semi-urban areas– less dense areas with small
populations.
Accessibility: Car drives – 5 to 6 miles from city centers and urban
hubs.
Building Format: Leased / owned large scale standalone properties.
Shelf Capacity: 120,000 items Shelf Capacity: 120,000 items
15%-20%
smaller
Location: Urban shopping centres - a minimum of 1,000 urban
population per sq km
Accessibility: Walkable distance - 2 to 3 miles from city
centres and urban hubs
Building Format: Leased small stores fit into existing city
buildings.
Big-Box Small-Box

13. Implications of Urbanisation
Co-working, Collective Living
13

14. Internet of Threats
14
Researchers in Michigan hacked into
nearly 100 wirelessly networked traffic
lights, highlighting security issues they
say are likely to pervade networked
traffic infrastructure around the country.
Cars are frequently hacked; software
and IT components make them
vulnerable.
Tesla Model S cars are hackable.
Compromised smart homes, including routers, smart televisions to at least
one smart refrigerator, sent more than 750,000 malicious emails to targets
in late 2014.
Hacked: Automotive Hacked: Traffic Lights
Hacked: Connected Homes

15. Challenges for City Operators
Each city faces a different challenge requiring a different approach to security
15

16. 507
0
North America
Latin America
Europe
Africa
Central Asia
Asia-Pacific
65
5135
22947
183
1648
Middle East
1411
Emerging Cities: 378Advanced developed Cities: 216
Global Safe City Outlook
Across the world all cities continue on their evolution at their own pace and based on their own situation. Frost & Sullivan benchmarked the world top 600 cities
based on Threat, Wealth and Technology Intent. The top 216 cities have been grouped as ‘Advanced Developed Cities’. These categories would either have high
threat levels, technology adoption, wealth, or a mix of all that has driven implementation of security solutions. The remaining cities were predominantly driven by
basic video surveillance solutions.

17. Operational Efficiency
Enhanced Situational Awareness
Improve Multi Agency Collaboration
Better Decision Making
Technology Drivers
1
2
3
4
• Reduction in Crime Rates
• Improved Perceptions of Public Safety
• More informed citizen
• Better communication driving improved
relationship between government and
citizen
• Reduced threat and improved mitigation
strategies
• Crime prevention
• Improved prosecution rates
• Reduced OPEX and savings to tax payer
Public BenefitsCapability Gaps
• Location of resources
• Location of responders
• Identification of onsite threats
• Real time monitoring of resources
• Interoperability
• Integrate and analyse data
• Intelligence integration
• Unified platform
• Information sharing
• Better quality data, voice and video
transmission
• Automated decision support
• Real time incident support and report
logging
• Greater use of text analytics, OSINT and
social media
Safe Cities Drivers
Over the last five years there have been common themes that have driven safe city investment. With technology improving and new
solutions coming to market this is expected to continue in the long term.

18. Cyber Security in Safe Cities
18
Smart HealthcareSmart Mobility Smart Public Safety
900 office computers hit by
ransomware attack at the San
Francisco Municipal
Transport Agency
Attack on the Seoul subway in
South Korea resulting in loss
of data and information
Spear phishing attack on Dallas
Emergency Sirens
DDoS attack on the PSAP in
Canada from an IoT-enabled fridge
in 2016
Network of 50,000 video
surveillance cameras used for
DDoS attack on multiple websites
40 NHS trusts hit by
WannaCry ransomware attack.
Although no patient records
were lost, patient services were
disrupted across the UK
ATTACK ORIGIN
 Nation States
 Cyber Criminals
 Cyber Activists
ATTACK TYPE
 Spear phishing
 APT
 Data Theft
 Ransomware
 Man in the Middle
 DDoS

19. Cyber security integration in control rooms
Notable Reported Cyber Attacks Against Police Forces, Global, 2011–2016
Reported Cyber Attack Against Police
Sensitive Police Data Exposed
Key: Countries indicated reported at least one cyber attack
with a range of severity
United States
GermanyUnited Kingdom
South Africa
Brazil
Turkey
India
Spain
Italy
Protection and management of both stored and in-transit data will be increasingly mandated at a national level.
Engagement with private industry will be essential in understanding and combatting this threat.
Source: Frost & Sullivan

20. 20
Investments in safe city solutions will rise
Security to be a key area of focus
2016 2017 2018 2019 2020 2021
First Responder Networks 15.59 16.25 17.02 17.83 18.82 19.86
Safe City Solutions 20.06 21.42 22.88 24.43 25.79 27.22
0.00
5.00
10.00
15.00
20.00
25.00
30.00
35.00
40.00
45.00
50.00
Expenditure($Billions)
3.7%
6.3%
• Command & Control
• Video Management
• Emergency Management
Safe City Solutions
• Backhaul Network Solutions
• Cyber Security
• Managed Services
• Private Mobile Radio
• Professional Services
• Public Safety LTE
First Responder Networks

21. 21
Security at Airports, Immigration, and Borders will be Critical in Ensuring
Citizen Safety
Government Biometrics Market
Border Security
ePassports, eVisa, eGate,
(Automated Border Control
Gates)
Law Enforcement
AFIS, Live Scan, Mobile ID
eGovernment
National ID, Healthcards,
Driving License, Welfare
cards
Factors and Trends
Digital Security
Adoption of biometrics Walk through security Integrated and intelligent
security systems
Threats have evolved over time, and security remains paramount. However, the security checks have
impacted time spent at the check point and the price of air fare. Developing solutions such as “walk
through security” concepts are important to reduce dwell time whilst biometrics can be used to automate
process and reduce staffing.

22. Spending on City Surveillance will rise
22

23. City Surveillance and Biometrics Solutions Reporting Good Growth Globally
23
Source: Frost & Sullivan
Total City Surveillance Market: Key Case Studies, Global, 2016
Republic of Ireland
 $220 million investment by law enforcement
to deploy advanced surveillance systems
 Key Technologies: ANPR, Facial, and Body-
in-Crowd biometric technologies
 Project duration: 2016–2021
Myrtle Beach, United States
 800 cameras to be installed at various
intersections in Myrtle Beach, South
Carolina
 Cost of Project: $2.1 million
 Expected year of completion: 2016-2017
Montevideo, Uruguay
 850 CCTV cameras and 20 ANPR cameras
 Integrator: SONDA; ANPR Software
supplier: PlateSmart; VMS: OnSSI
 Project duration: 2015–2016
Casablanca, Morocco
 Project value: $46.6 million
 Includes deploying 760 CCTV cameras, 220km of
optical fibres, 2 central stations, and 22 mobile
stations
 Key technology: Facial recognition database
 Expected period: 2016–2020
Astana, Kazakhstan
 12,000 cameras to be installed as
part of a Safe City Project
 Expected year of completion: 2017
Mumbai, India
 4,619 24x7 CCTV
 cameras in key areas in south Mumbai
 Key Technologies: ANPR and Facial
Recognition software
 Expected year of completion: 2016-2017
Lahore, Pakistan
 10,000 cameras to be installed in the city
of Lahore in 2,000 locations as part of the
Safe City Project
 Contract value: $114.48 million
 Expected year of completion: 2017
Sharjah, United Arab Emirates
 Project to install 5,000 advanced cameras
in the city (90% complete)
 Key technologies: ANPR; Police patrols
equipped with surveillance cameras
 Expected year of completion: 2017

24. Advanced Recognition Systems
A holistic approach to security
24
From Unimodal to
Multimodal
From Analytics to
Predictions
From Physical to
Cyber Spaces
Advanced Recognition Technology
Ecosystems enhance safety,
intelligence, and performance of
organisations and society.
Three-pronged Approach to Advanced Recognition Systems
Places Patterns
People
Advanced Recognition
Systems today represent the
new frontier of growth and
security supported by the
3Ps: People, Places, and
Patterns. The approach
introduces a multifaceted
system that is versatile,
scalable and flexible.

25. Biometrics is a key component of the security ecosystem that cannot be
ignored
25
Industry Use Cases
Application*KeyTechnologies*
PEOPLE
Advanced
Recognition
SystemsPLACES PATTERNS
AFIS Fingerprint Identification
Hybrid Fingerprint Identification
Facial Recognition
Voice Recognition
Iris Recognition
Palm/ Vein
Multi-biometrics
Mobile identification Software
Advanced Surveillance Systems
Cybersecurity
Information Security
Crowd Behavior
Behavior Detection
Meta-Analysis
Liveness Detection
Industrial
Retail
Financial Services
E-government
Border Security
Law Enforcement

26. More connected devices and
sensors allowing greater
information flow and
situational awareness
How disruptive technologies will shape the future of biometrics?
26
Internet of Things
Disruptions in managing
transactions whilst providing
transparency
Blockchain
Analysing large amounts of
multi source data to identify
threats
Big Data & Analytics
The game changer in
encryption and computing
power
Quantum Computing
Automated decisions driving
quicker and reaction times
with less human input
Artificial Intelligence
Storage of more data
Cloud Computing

27. YOUR STRATEGIC PARTNER IN SUCCESS
27
THANK YOU