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Frank Dethier
Frank Dethier –
HOW TO INNOVATE?
ONE HOLISTIC FRAMEWORK
Integrate Strategy, Process, Organization, People
& Culture in one holistic approach  this will
seriously improve your chances of success
2
Strategy
Process
Organization
Resources
Culture
Frank Dethier –
HOW TO INNOVATE?
INNOVATION STRATEGY?
3
Innova-
tion
Strategy
1. What’s your goal?
S
P
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2. A) How much investment? From where?
B) When?
C) Who?
3. Define & select your opportunities
(strategic innovation area’s)
Frank Dethier –
New &
Existing
Markets
Trends
• Technology
• Need
• Business
• Legal
Innovation
challenges
Dev
Projects to obtain
understanding of
• Technology
• Customer Need
• Business
Internal &
External Ideas
INNOVATION PROCESS S
P
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C
4
Strategy
Idea
selection
Frank Dethier –
HOW TO INNOVATE?
ORGANIZATION
5
S
P
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Explore Exploit
Ambidextrous
Employee Innovation
Networks
Open Innovation
Frank Dethier
Session 5: Resources
Frank Dethier –
HOW TO INNOVATE?
RESOURCES
Strategy, Process & Organization are important, but your People will
innovate!
7
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Right person,
Right job
Individuals Project Teams
Diversity
Leadership
Vision, listening
& advice
Frank Dethier –
HOW TO INNOVATE?
INDIVIDUALS
8
Who are your best Innovators?
Most companies have a lot of experience identifying their best performers,
but not their best Innovators
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Frank Dethier –
HOW TO INNOVATE?
INDIVIDUALS
9
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Frank Dethier –
HOW TO INNOVATE?
YOU
Run 2 exercises and get a good idea
1. http://www.humanmetrics.com/cgi-win/JTypes2.asp
2. http://www.standaard.be/innovatietest
10
Frank Dethier –
HOW TO GROW?
INDIVIDUALS
11
 Curious
 Challenge status quo
 Take risks, difficult to
manage
 Creative, Intuitive
 Networking
Ideal to create ‘broad
ideas’
 Practical and eye for
details
 Respect rules &
authority
 Task oriented & like
to finish it
Ideal to implement
ideas
Starters – ‘NT’ Finishers – ‘SJ’
S
P
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Frank Dethier –
HOW TO GROW?
RECRUITMENT OF INDIVIDUALS
12
What kind of people do you recruit?
But we do expect different results?!
S
P
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Frank Dethier –
HOW TO INNOVATE?
INDIVIDUALS
13
Clarity
Context
Big Picture
& Create
Ideas
Plan solutions
& Develop
Take Action
& Implement
Creation Process
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C
Do you know your preference(s)?
Foursight identifies ‘best’ role of individual in Innovation project
 But not your potential in comparison with successful Innovators
Frank Dethier –
HOW TO INNOVATE?
INDIVIDUALS
14
Clarity
Context
Big Picture
& Create
Ideas
Plan solutions
& Develop
Take Action
& Implement
Creation Process
S
P
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How would you staff a project team?
Frank Dethier –
HOW TO INNOVATE?
RESOURCES
15
S
P
O
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C
Right person,
Right job
Individuals Project Teams
Diversity
Leadership
Vision, listening
& advice
Frank Dethier –
HOW TO INNOVATE?
PROJECT TEAMS
16
 Reaches quickly
consensus
 React consistently in
even predictable way
(based on their
preferences)
 Reaches more difficult
consensus
 Ideal for Innovative
assignments
 Synergetic effect
Homogenous Team Heterogeneous Team
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Disruptive Innovation
Frank Dethier –
HOW TO INNOVATE?
BRAIN DOMINANCE MODEL
17
Data gathering as well as Problem solving
 Left & Right Brain thinkers
 Left: logical, analythical
 Right: non-linear, intuitive approach
 Problem solving preference
 Individually
 In grouop
 Learn & Experiment
 Abstract thinkers: learn before they experiment
 Experience thinkers: experiment before learning
S
P
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Frank Dethier –
PROJECT TEAMS
BRAIN DOMINANCE MODEL - HBDI
18
PS: serious simplification based on nowadays know-how
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Frank Dethier –
Isaac Newton
PROJECT TEAMS
BRAIN DOMINANCE MODEL - HBDI
19
Albert Einstein
Ghandi
J. Edgar Hoover
Great Brains in History
S
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Frank Dethier –
PROJECT TEAMS
BRAIN DOMINANCE MODEL - DIVERSITY
20Heterogeen Team
S
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Frank Dethier –
HOW TO INNOVATION?
PROJECT TEAMS
 Functional Diversity: ensure (besides thinking
styles/personality) that all functions are
represented in team
 Development
 Marketing
 Sales
 Financials
 Design
 ...
21
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P
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Frank Dethier –
PROJECT TEAMS
FUNCTIONAL DIVERSITY
Design is also important driver of Innovation
22
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W
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C
+
Frank Dethier –
HOW TO INNOVATE?
PROJECT TEAMS
‘Ideal’ size of project team?
 Very small teams (e.g. 2 to 3 people) lack often
diversities (functional, personality) needed for
Innovation
 Very large teams (> 10 to 12 people) are too big to
exchange info in an effective and active way
23
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OH
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Frank Dethier –
HOW TO INNOVATE?
RESOURCES
24
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Right person,
Right job
Individuals Project Teams
Diversity
Leadership
Vision, listening
& advice
Frank Dethier –
HOW TO INNOVATE?
LEADERSHIP
 Most important individual in your
organisation to have successful
innovations?
 For example
 Creative Director?
 R&D Director?
 Head of Marketing?
 Creative genius?
 …
25
S
P
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Frank Dethier –
HOW TO INNOVATE?
LEADERSHIP
 CEO = most important person
 Link Innovation & Strategy
 Create Focus, engagement & passion for Innovation
 Dedicated budgets and resources for Innovation
programs
 Accelerate good ideas into new products, Services or
business models
 Define Innovation process & metrics to ensure
Innovation becomes sustainable in the organization
 ...
26
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P
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Frank Dethier –
HOW TO INNOVATE?
LEADERSHIP
27
Be genuinly
curious
Listen
profoundly
Ask
powerful
questions
Help reframe
challenge
Give
feedback
Reflect big
picture/
vision
Take
responsibility,
but allow
people to grow
Behavior that
stimulates
Innovation with
people
S
P
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C
Frank Dethier –
HOW TO INNOVATE?
LEADERSHIP
28
 challenge organizational norms,
encourage divergent thinking,
and push followers to develop
innovative strategies
 high standards of moral and
ethical conduct and who engender
loyalty from followers
 Inspiring vision for the future
based on values and ideals
 recognizing the unique growth
and developmental needs of
followers as well as coaching
followers and consulting with
them
 aimed at monitoring and
controlling employees through
rational or economic means
 provide tangible or intangible
support and resources to
followers in exchange for their
efforts and performance
 Setting standards and monitoring
deviations from these standards
Transformational
leaderschip
Transactional leadership
S
P
O
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C
Frank Dethier –
HOW TO INNOVATE?
LEADERSHIP
29
 challenge organizational norms,
encourage divergent thinking,
and push followers to develop
innovative strategies
 high standards of moral and
ethical conduct and who engender
loyalty from followers
 Inspiring vision for the future
based on values and ideals
 recognizing the unique growth
and developmental needs of
followers as well as coaching
followers and consulting with
them
 aimed at monitoring and
controlling employees through
rational or economic means
 provide tangible or intangible
support and resources to
followers in exchange for their
efforts and performance
 Setting standards and monitoring
deviations from these standards
Transformational
leaderschip
Transactional leadership
S
P
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C
Higher success
rate for
Innovation
Frank Dethier –
HOW TO INNOVATE?
LEADERSHIP
Managers that don’t like conflicts, fall often in
‘comfortable clone syndrome’
Surround themselves with people thinking the
same way
‘If we all think alike, then no one is thinking’
(Patton)
30
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Frank Dethier –
 Quote CEO Bekina: “Maar nieuwe ideeën en
verbetervoorstellen komen ook van onze eigen
mensen die aan de machines staan. Elke dag
komen we bij onze medewerkers meermaals
langs. Je kunt daar geleerde termen voor
bedenken zoals functionerings- of
evaluatiegesprekken - ik noem dat een ‘goeie
babbel’, en niet in mijn bureau, maar op een vat
of een pallet. ‘Wat wil je verbeteren op je
werkpost, voel je je goed in je vel?’ We hangen
hun verbetervoorstellen uit, en volgen ze op.”
31
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HOW TO INNOVATE?
LEADERSHIP
Frank Dethier –
INNOVATIEKADER
OEFENING
 Wat wil je veranderen in je organisatie?
 Persoonlijkheidsprofielen -> juiste job en rekrutering
 Denkstijlen en Innovatieve teams?
 Je eigen leiderschap?
 Bespreek dit met je buurman
 Tijd voorzien: 30 min
32
C
OH
W
S
C
Frank Dethier –
 Heb je typische Innovatie profielen in je bedrijf?
Hoe ga je die gebruiken?
 Heb je een heterogeen/homogeen team? Hoe moet
je het team aanpassen/verbeteren?
 Wat ga je veranderen aan je eigen leiderschap?
33
C
OH
W
S
C

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Holistic Framework for Innovation Success

  • 2. Frank Dethier – HOW TO INNOVATE? ONE HOLISTIC FRAMEWORK Integrate Strategy, Process, Organization, People & Culture in one holistic approach  this will seriously improve your chances of success 2 Strategy Process Organization Resources Culture
  • 3. Frank Dethier – HOW TO INNOVATE? INNOVATION STRATEGY? 3 Innova- tion Strategy 1. What’s your goal? S P O R C 2. A) How much investment? From where? B) When? C) Who? 3. Define & select your opportunities (strategic innovation area’s)
  • 4. Frank Dethier – New & Existing Markets Trends • Technology • Need • Business • Legal Innovation challenges Dev Projects to obtain understanding of • Technology • Customer Need • Business Internal & External Ideas INNOVATION PROCESS S P O R C 4 Strategy Idea selection
  • 5. Frank Dethier – HOW TO INNOVATE? ORGANIZATION 5 S P O R C Explore Exploit Ambidextrous Employee Innovation Networks Open Innovation
  • 7. Frank Dethier – HOW TO INNOVATE? RESOURCES Strategy, Process & Organization are important, but your People will innovate! 7 S P O R C Right person, Right job Individuals Project Teams Diversity Leadership Vision, listening & advice
  • 8. Frank Dethier – HOW TO INNOVATE? INDIVIDUALS 8 Who are your best Innovators? Most companies have a lot of experience identifying their best performers, but not their best Innovators S P O R C
  • 9. Frank Dethier – HOW TO INNOVATE? INDIVIDUALS 9 S P O R C
  • 10. Frank Dethier – HOW TO INNOVATE? YOU Run 2 exercises and get a good idea 1. http://www.humanmetrics.com/cgi-win/JTypes2.asp 2. http://www.standaard.be/innovatietest 10
  • 11. Frank Dethier – HOW TO GROW? INDIVIDUALS 11  Curious  Challenge status quo  Take risks, difficult to manage  Creative, Intuitive  Networking Ideal to create ‘broad ideas’  Practical and eye for details  Respect rules & authority  Task oriented & like to finish it Ideal to implement ideas Starters – ‘NT’ Finishers – ‘SJ’ S P O R C
  • 12. Frank Dethier – HOW TO GROW? RECRUITMENT OF INDIVIDUALS 12 What kind of people do you recruit? But we do expect different results?! S P O R C
  • 13. Frank Dethier – HOW TO INNOVATE? INDIVIDUALS 13 Clarity Context Big Picture & Create Ideas Plan solutions & Develop Take Action & Implement Creation Process S P O R C Do you know your preference(s)? Foursight identifies ‘best’ role of individual in Innovation project  But not your potential in comparison with successful Innovators
  • 14. Frank Dethier – HOW TO INNOVATE? INDIVIDUALS 14 Clarity Context Big Picture & Create Ideas Plan solutions & Develop Take Action & Implement Creation Process S P O R C How would you staff a project team?
  • 15. Frank Dethier – HOW TO INNOVATE? RESOURCES 15 S P O R C Right person, Right job Individuals Project Teams Diversity Leadership Vision, listening & advice
  • 16. Frank Dethier – HOW TO INNOVATE? PROJECT TEAMS 16  Reaches quickly consensus  React consistently in even predictable way (based on their preferences)  Reaches more difficult consensus  Ideal for Innovative assignments  Synergetic effect Homogenous Team Heterogeneous Team S P O R C Disruptive Innovation
  • 17. Frank Dethier – HOW TO INNOVATE? BRAIN DOMINANCE MODEL 17 Data gathering as well as Problem solving  Left & Right Brain thinkers  Left: logical, analythical  Right: non-linear, intuitive approach  Problem solving preference  Individually  In grouop  Learn & Experiment  Abstract thinkers: learn before they experiment  Experience thinkers: experiment before learning S P O R C
  • 18. Frank Dethier – PROJECT TEAMS BRAIN DOMINANCE MODEL - HBDI 18 PS: serious simplification based on nowadays know-how S P O R C
  • 19. Frank Dethier – Isaac Newton PROJECT TEAMS BRAIN DOMINANCE MODEL - HBDI 19 Albert Einstein Ghandi J. Edgar Hoover Great Brains in History S P O R C
  • 20. Frank Dethier – PROJECT TEAMS BRAIN DOMINANCE MODEL - DIVERSITY 20Heterogeen Team S P O R C
  • 21. Frank Dethier – HOW TO INNOVATION? PROJECT TEAMS  Functional Diversity: ensure (besides thinking styles/personality) that all functions are represented in team  Development  Marketing  Sales  Financials  Design  ... 21 S P O R C
  • 22. Frank Dethier – PROJECT TEAMS FUNCTIONAL DIVERSITY Design is also important driver of Innovation 22 C OH W S C +
  • 23. Frank Dethier – HOW TO INNOVATE? PROJECT TEAMS ‘Ideal’ size of project team?  Very small teams (e.g. 2 to 3 people) lack often diversities (functional, personality) needed for Innovation  Very large teams (> 10 to 12 people) are too big to exchange info in an effective and active way 23 C OH W S C
  • 24. Frank Dethier – HOW TO INNOVATE? RESOURCES 24 S P O R C Right person, Right job Individuals Project Teams Diversity Leadership Vision, listening & advice
  • 25. Frank Dethier – HOW TO INNOVATE? LEADERSHIP  Most important individual in your organisation to have successful innovations?  For example  Creative Director?  R&D Director?  Head of Marketing?  Creative genius?  … 25 S P O R C
  • 26. Frank Dethier – HOW TO INNOVATE? LEADERSHIP  CEO = most important person  Link Innovation & Strategy  Create Focus, engagement & passion for Innovation  Dedicated budgets and resources for Innovation programs  Accelerate good ideas into new products, Services or business models  Define Innovation process & metrics to ensure Innovation becomes sustainable in the organization  ... 26 S P O R C
  • 27. Frank Dethier – HOW TO INNOVATE? LEADERSHIP 27 Be genuinly curious Listen profoundly Ask powerful questions Help reframe challenge Give feedback Reflect big picture/ vision Take responsibility, but allow people to grow Behavior that stimulates Innovation with people S P O R C
  • 28. Frank Dethier – HOW TO INNOVATE? LEADERSHIP 28  challenge organizational norms, encourage divergent thinking, and push followers to develop innovative strategies  high standards of moral and ethical conduct and who engender loyalty from followers  Inspiring vision for the future based on values and ideals  recognizing the unique growth and developmental needs of followers as well as coaching followers and consulting with them  aimed at monitoring and controlling employees through rational or economic means  provide tangible or intangible support and resources to followers in exchange for their efforts and performance  Setting standards and monitoring deviations from these standards Transformational leaderschip Transactional leadership S P O R C
  • 29. Frank Dethier – HOW TO INNOVATE? LEADERSHIP 29  challenge organizational norms, encourage divergent thinking, and push followers to develop innovative strategies  high standards of moral and ethical conduct and who engender loyalty from followers  Inspiring vision for the future based on values and ideals  recognizing the unique growth and developmental needs of followers as well as coaching followers and consulting with them  aimed at monitoring and controlling employees through rational or economic means  provide tangible or intangible support and resources to followers in exchange for their efforts and performance  Setting standards and monitoring deviations from these standards Transformational leaderschip Transactional leadership S P O R C Higher success rate for Innovation
  • 30. Frank Dethier – HOW TO INNOVATE? LEADERSHIP Managers that don’t like conflicts, fall often in ‘comfortable clone syndrome’ Surround themselves with people thinking the same way ‘If we all think alike, then no one is thinking’ (Patton) 30 S P O R C
  • 31. Frank Dethier –  Quote CEO Bekina: “Maar nieuwe ideeën en verbetervoorstellen komen ook van onze eigen mensen die aan de machines staan. Elke dag komen we bij onze medewerkers meermaals langs. Je kunt daar geleerde termen voor bedenken zoals functionerings- of evaluatiegesprekken - ik noem dat een ‘goeie babbel’, en niet in mijn bureau, maar op een vat of een pallet. ‘Wat wil je verbeteren op je werkpost, voel je je goed in je vel?’ We hangen hun verbetervoorstellen uit, en volgen ze op.” 31 S P O R C HOW TO INNOVATE? LEADERSHIP
  • 32. Frank Dethier – INNOVATIEKADER OEFENING  Wat wil je veranderen in je organisatie?  Persoonlijkheidsprofielen -> juiste job en rekrutering  Denkstijlen en Innovatieve teams?  Je eigen leiderschap?  Bespreek dit met je buurman  Tijd voorzien: 30 min 32 C OH W S C
  • 33. Frank Dethier –  Heb je typische Innovatie profielen in je bedrijf? Hoe ga je die gebruiken?  Heb je een heterogeen/homogeen team? Hoe moet je het team aanpassen/verbeteren?  Wat ga je veranderen aan je eigen leiderschap? 33 C OH W S C