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EFFECTIVE
PRODUCT
OWNERSHIP
Frank Saucier, Executive and Agile Coach
franks@FreeStandingAgility.com
2




SHOW OF HANDS


       © FreeStanding Agility 2013
3




TIME TO PLAY
“WHAT’S MORE VALUABLE”



        © FreeStanding Agility 2013
4



What’s More Valuable?




       [A]                                 [B]


             © FreeStanding Agility 2013
5




Who’s Your Customer?

     © FreeStanding Agility 2013
6



What’s More Valuable?




      [A]                                 [B]


            © FreeStanding Agility 2013
7




What Are You Building?

     © FreeStanding Agility 2013
8



What’s More Valuable?




      [A]                                 [B]

            © FreeStanding Agility 2013
9




What’s In Your Way?

    © FreeStanding Agility 2013
Product Owner Skills                                 10




          WHAT ARE THE
          CHARACTERISTICS OF
          AN EFFECTIVE PO?



                       © FreeStanding Agility 2013
11



Product Owner

• Able to define a vision.

• Able to translate the vision into value.
• Able to deliver the value incrementally and
 sustainably.




                  © FreeStanding Agility 2013
12



Value Is Perceived & Dynamic

• Depends on perspective.

• Depends on time.

• Depends on circumstance.




                © FreeStanding Agility 2013
13




WHO DO PRODUCT
OWNERS DELIVER VALUE
TO?



        © FreeStanding Agility 2013
14



“Triple View” Product Owner




 Business     Customer                     Team


             © FreeStanding Agility 2013
15



Business View Value

• Provide a return on investment

• Meet a contract obligation

• Improve time to market

• Grow market share

• Generate equity


                 © FreeStanding Agility 2013
16



Customer View Value

• Deliver working software

• Improve quality

• Save time

• Save money

• Listen to their requests


                    © FreeStanding Agility 2013
17



Team View Value

• Improve engineering practices

• Reduce uncertainty

• Gain knowledge

• Improve productivity

• Shed technical debt


                 © FreeStanding Agility 2013
18



 Value Timeline


                                            Business (investment value)

Value
                      Customer (product value)



            Team (knowledge value)

                         Time
              © FreeStanding Agility 2013
19




BUILDING A “VALUE
TEAM”


        © FreeStanding Agility 2013
20



“Value Team” Members
• Users                           • Trainers
• Purchasers                      • Technical support
• Sales                           • Business analysts
• Marketing                       • Executives
• Domain experts                  • Former customers
• Developers                      • Other POs
• Architects                      • Competitors




                   © FreeStanding Agility 2013
21




MINING THE VALUE TEAM


       © FreeStanding Agility 2013
22



Value Mining Techniques
• Conversations
• Interviews
• Questionnaires
• Experiments
• Observing users
• Paper prototyping
• Product visioning


                   © FreeStanding Agility 2013
23




ORDERING THE VALUE


       © FreeStanding Agility 2013
24



Sensemaking
              Stakeholders


Uncertainty
                        Product
Complexity              Owner



              Scrum Team

                © FreeStanding Agility 2013
25



Value Ordering Perspectives

• Kano Analysis

• MoSCoW

• Risk-Reward

• Relative Value Points




                  © FreeStanding Agility 2013
26



“Artifacting” the Product Backlog
• “Triple View” value type:
 Who is it for?

• “Value Team” source:
 Where did it come from?

• “Value Mining” method:
 How was it found?

                  © FreeStanding Agility 2013
27




CLASSES


      © FreeStanding Agility 2013
28



FreeStanding Agility 1-Day Classes
• Agile and Scrum Fundamentals
 Tuesday 2/26, Waltham, MA
 $249 (earn 7.5 PDUs)


• Product Owner Skills
 Wednesday 2/27, Waltham, MA
 $399 (earn 7.5 PDUs)


• Scrum Master Skills
 Wednesday 3/27, Waltham, MA
 $249 (earn 7.5 PDUs)


                       © FreeStanding Agility 2013
29




TIME TO LAND THE PLANE:
QUESTIONS & TAKE-AWAYS



        © FreeStanding Agility 2013

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Effective Product Ownership

Notes de l'éditeur

  1. Prep: Create the tools: Purpose/Agenda, Parking Lot, Ground Rules, Action List, Decisions Ground Rules: Be on time; we will start and end on time One conversation at a time Electronics used only by exception Breaks approximately every 2 hours Others? What will improve your workshop experience? Can we get agreement? (Teach consensus check – roman vote) © FreeStanding Agility 2012-2013 02/06/13 Product Skills Skills
  2. 02/06/13 Product Skills Skills
  3. 02/06/13 Product Skills Skills
  4. Product Skills Skills 02/06/13 © FreeStanding Agility 2012-2013
  5. © FreeStanding Agility 2012-2013 02/06/13 Product Skills Skills
  6. © FreeStanding Agility 2012-2013 02/06/13 Product Skills Skills
  7. © FreeStanding Agility 2012-2013 02/06/13 Product Skills Skills
  8. © FreeStanding Agility 2012-2013 02/06/13 Product Skills Skills
  9. © FreeStanding Agility 2012-2013 02/06/13 Product Skills Skills
  10. Not personas. I’m talking real honest to goodness people. Product Skills Skills 02/06/13 © FreeStanding Agility 2012-2013
  11. © FreeStanding Agility 2012-2013 02/06/13 Product Skills Skills
  12. © FreeStanding Agility 2012-2013 02/06/13 Product Skills Skills
  13. Kano Analysis (Indifferent, Basic, Performance, Delighters) MoSCoW (Must, Should, Could, Won’t) Risk-Reward (4 box model) Relative Value Points (value velocity) Product Skills Skills 02/06/13 © FreeStanding Agility 2012-2013
  14. Product Skills Skills 02/06/13 © FreeStanding Agility 2012-2013
  15. © FreeStanding Agility 2012-2013 02/06/13 Product Skills Skills
  16. Kano Analysis (Indifferent, Basic, Performance, Delighters) MoSCoW (Must, Should, Could, Won’t) Risk-Reward (4 box model) Relative Value Points (value velocity) Product Skills Skills 02/06/13 © FreeStanding Agility 2012-2013
  17. 4:50 Closing circle 02/06/13 Product Skills Skills