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  1. 1. Section 4: Putting the Business Plan to Work Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved
  2. 2. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Essentials of Entrepreneurship and Small Business Management Ninth Edition Chapter 16 Global Aspects of Entrepreneurship
  3. 3. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Learning Objectives 1. Explain why “going global” has become an integral part of many small companies’ marketing strategies. 2. Describe the principal strategies small businesses can use for going global. 3. Discuss the major barriers to international trade and their impact on the global economy. 4. Describe the trade agreements that will have the greatest influence on foreign trade in the twenty-first century.
  4. 4. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Why "Go Global?" • Offset sales declines in the domestic market • Increase sales and profits • Lower manufacturing costs • Lower product cost • Improve competitive position • Raise quality levels • Become more customer-oriented
  5. 5. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Think Globally! • Becoming a global entrepreneur requires a different mindset. • Learning to think globally may be the first – and most challenging – obstacle an entrepreneur must overcome on the way to becoming a truly global business. – Must have the ability to appreciate, understand, and respect cultural differences.
  6. 6. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Figure 16.1 Ten Strategies for Going Global
  7. 7. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Strategies for Going Global (1 of 10) Create a presence on the Web
  8. 8. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Figure 16.2 Internet Users Worldwide Source: Based on “Internet Users in the World, by Regions, 2017 Q1,” Internet World Stats, March 31, 2017, www.internetworldstats.com/stats.htm.
  9. 9. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. The Web’s Global Reach • It’s a low-cost way to be global from day one. • Nearly 4 billion Web users worldwide: – 320 million in United States • Global ecommerce retail sales will reach $4 trillion by 2020. • It’s important to “think local” when creating Web sites to target customers in other countries.
  10. 10. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Strategies for Going Global (2 of 10) 1. Create a presence on the Web 2. Rely on trade intermediaries
  11. 11. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Trade Intermediaries (1 of 2) • Trade intermediaries: – Domestic agencies that serve as distributors in foreign countries for companies of all sizes.  Make the transition to world markets faster and easier for small businesses, but it is important to select an intermediary carefully.
  12. 12. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Trade Intermediaries (2 of 2) • Types of intermediaries: – Export Management Companies (EMCs) – Export Trading Companies (ETCs) – Manufacturer’s Export Agents (MEAs) – Export merchants – Resident buying offices – Foreign distributors
  13. 13. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Strategies for Going Global (3 of 10) 1. Create a presence on the Web 2. Rely on trade intermediaries 3. Form joint ventures
  14. 14. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Joint Ventures • Domestic joint venture: – Two or more U.S. companies form an alliance for the purpose of exporting their goods and services abroad. • Foreign joint venture: – A domestic firm forms an alliance with a company in the target nation. • Most important ingredient for success is to choose the right partner.
  15. 15. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Choosing a JV Partner • Select a partner that shares the company’s values and standards of conduct. • Define at the outset important issues. • Understand your partner’s reasons and objectives for forming the joint venture. • Spell out in writing exactly how the venture will work and where decision making authority lies. • Select a partner with different but compatible skills. • Prepare a prenuptial agreement in case of divorce.
  16. 16. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Strategies for Going Global (4 of 10) 1. Create a presence on the Web 2. Rely on trade intermediaries 3. Form joint ventures 4. Engage in foreign licensing
  17. 17. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Foreign Licensing • A relatively simple way for even the most inexperienced business owner to extend his reach into foreign markets. – Enter markets quickly and easily with virtually no capital investment. • Ideal for companies whose value lies in its intellectual property. • Minimize risk by ensuring that proper patents, trademarks, and copyrights are in place.
  18. 18. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Strategies for Going Global (5 of 10) 1. Create a presence on the Web 2. Rely on trade intermediaries 3. Form joint ventures 4. Engage in foreign licensing 5. Consider international franchising
  19. 19. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. International Franchising Steps: • Identify the country or countries that are best suited to the franchiser’s business concept. • Generate leads for potential franchisees. • Select quality candidates. • Structure the franchise deal. – Direct franchising – Area development – Master franchising
  20. 20. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Strategies for Going Global (6 of 10) 1. Create a presence on the Web 2. Rely on trade intermediaries 3. Form joint ventures 4. Engage in foreign licensing 5. Consider international franchising 6. Use countertrading and bartering
  21. 21. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Countertrade and Barter • Countertrade: – A transaction in which a company selling goods in a foreign country agrees to promote investment and trade in that country. • Barter: – The exchange of goods and services for other goods and services.
  22. 22. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Strategies for Going Global (7 of 10) 1. Create a presence on the Web 2. Rely on trade intermediaries 3. Form joint ventures 4. Engage in foreign licensing 5. Consider international franchising 6. Use countertrading and bartering 7. Export
  23. 23. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Exporting • Small and medium-size companies account for nearly 98% of the 304,000 U.S. businesses that export, but generate just 1/3 of U.S. exports. – Small companies generate 1/3 of U.S. export sales. • Key benefits of exporting: – Increased sales and profits. – More diversified customer base.
  24. 24. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Assessing Exporting Potential • Do you have a product or service that has been successful domestically? • Do you have an international marketing plan? • Do you have sufficient production capacity? • Do you have sufficient financial resources? • Are you committed to developing export markets? • Are you committed to serving foreign customers? • Do you understand the local market? • Do you understand the export payment process?
  25. 25. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Steps to Successful Exporting (1 of 3) 1. Recognize that even the tiniest companies and least experienced entrepreneurs have the potential to export. 2. Analyze your product or service. 3. Analyze your commitment to developing export markets.
  26. 26. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Figure 16.3 Length of Time Small Business Owners Invest Before Exporting Source: Based on data from “Infographic: Small Business, Big Trade,” Service Corps of Retired Executives, March 7, 2017, https://www.score.org/resource/infographic-smallbusiness-big-trade.
  27. 27. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Steps to Successful Exporting (2 of 3) 1. Recognize that even the tiniest companies and least experienced entrepreneurs have the potential to export. 2. Analyze your product or service. 3. Analyze your commitment to developing export markets. 4. Research potential markets and pick your target.
  28. 28. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Figure 16.4 Number of Countries to which U.S. Small Businesses Export Source: Based on data from “2016 Small Business Exporting Survey,” National Small Business Association and Small Business Exporters Association, p. 6.
  29. 29. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Steps to Successful Exporting (3 of 3) 5. Develop a distribution strategy. 6. Find your customer. – U.S. Department of Commerce – International Trade Administration 7. Find financing for export sales. 8. Ship your goods. 9. Collect your money.
  30. 30. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Figure 16.5 How a Letter of Credit Works Source: A Basic Guide to Exporting, 10th ed. (Washington DC: U.S. Department of Commerce, International Trade Administration, 2008), p. 5.
  31. 31. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Strategies for Going Global (8 of 10) 1. Create a presence on the Web 2. Rely on trade intermediaries 3. Form joint ventures 4. Engage in foreign licensing 5. Consider international franchising 6. Use countertrading and bartering 7. Export 8. Establish international locations
  32. 32. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Establishing International Locations • Having an international location can offer numerous benefits including: – Lower start-up costs. – Lower labor costs. – A better understanding of local customer preferences. – A better understanding of local business practices.
  33. 33. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Strategies for Going Global (9 of 10) 1. Create a presence on the Web 2. Rely on trade intermediaries 3. Form joint ventures 4. Engage in foreign licensing 5. Consider international franchising 6. Use countertrading and bartering 7. Export 8. Establish international locations 9. Use importing and outsourcing
  34. 34. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Steps to Successful Importing or Outsourcing (1 of 2) • Make sure that importing or outsourcing is right for your business. • Establish a target cost for your product. • Do your research before you leave home. • Be sensitive to cultural differences. • Do your groundwork.
  35. 35. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Steps to Successful Importing or Outsourcing (2 of 2) • Protect your company’s intellectual property. • Select a manufacturer. • Provide an exact model of the product you want manufactured. • Stay in constant contact with the manufacturer and try to build a long-term relationship.
  36. 36. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Strategies for Going Global (10 of 10) 1. Create a presence on the Web 2. Rely on trade intermediaries 3. Form joint ventures 4. Engage in foreign licensing 5. Consider international franchising 6. Use countertrading and bartering 7. Export 8. Establish international locations 9. Use importing and outsourcing 10.Become an expat entrepreneur
  37. 37. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Expat Entrepreneurs • Expat entrepreneurs: – Keep their citizenship in their home country but live and run their businesses on foreign soil.
  38. 38. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Figure 16.6 Most Frequently Encountered Impediments to International Trade Source: U.S. International Trade Commission, Small and Medium-Sized Enterprises: Characteristics and Performance, Publication 4189, November 2010, pp. 6–8.
  39. 39. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Barriers to International Trade (1 of 4) • Domestic Barriers – Attitude: “My company is too small to export.” – Lack of information about how to get started. – Inability to obtain adequate financing.
  40. 40. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Barriers to International Trade (2 of 4) • International Barriers – Tariffs:  A tax a government imposes on goods and services imported into that country. – Nontariff barriers:  Governments that protect domestic industries.
  41. 41. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Barriers to International Trade (3 of 4) • Quotas: – Limits on the amount of a product imported into a country. • Embargo: – Total ban on imports of certain products. • Dumping: – Selling large quantities of a product in a foreign country below cost to gain market share.
  42. 42. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Barriers to International Trade (4 of 4) • Political barriers: – Rules, regulations and political risks. • Business barriers: – Different cost structures and business practices. • Cultural barriers: – Differing languages, philosophies, traditions, and accepted practices.
  43. 43. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. International Trade Agreements • Major agreements reducing barriers to free trade: – World Trade Organization (WTO) – North American Free Trade Agreement (NAFTA) – Dominican Republic - Central America Free Trade Agreement (CAFTA-DR)
  44. 44. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Guidelines for Success in International Markets (1 of 2) • Take time to learn before jumping in. • Seek out assistance from professionals. • Make yourself at home in all three of the world’s key markets – North America, Europe, and Asia. • Appeal to the similarities in the various regions and recognize the differences in local cultures. • Develop new products for the world market. • Learn foreign customs and languages.
  45. 45. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Guidelines for Success in International Markets (2 of 2) • “Glocalize” – make global decisions about products, markets, and management and allow local employees to make tactical decisions. • Recruit and retain multicultural workers. • Train employees to think globally. • Hire local managers to staff foreign offices and branches. • Do whatever seems best wherever it seems best. • Consider using partners and joint ventures to break into foreign markets. • Evaluate opportunities to become an expat entrepreneur.
  46. 46. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Conclusion • Global effectiveness requires entrepreneurs to: – Learn about the global market. – Seek the assistance of professionals. – Recruit and train employees to think globally. – Consider using partners and joint ventures. – Determine which opportunities best fit your company.
  47. 47. Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved. Copyright

Notes de l'éditeur

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  • In this chapter, you will:
    1. Explain why “going global” has become an integral part of many small companies’ marketing strategies.
    2. Describe the principal strategies small businesses can use for going global.
    3. Discuss the major barriers to international trade and their impact on the global economy.
    4. Describe the trade agreements that will have the greatest influence on foreign trade in the twenty-first century.
  • Operating a successful business increasingly requires entrepreneurs to see their companies as global citizens rather than as companies based in a particular geographic region. For small companies around the world, going global is a matter of survival, not preference.
  • Becoming a global entrepreneur requires a different mindset. To be successful, entrepreneurs must see their companies from a global perspective and must instill a global culture throughout their companies that permeates everything the business does.
  • Small companies pursuing a global presence have 10 principal strategies from which to choose.
  • In our technology-rich global environment, the fastest, least expensive, and lowest-cost strategic option to establish a global business presence is to create a Web site.
  • Establishing an Internet presence has become an important part of many small companies’ strategies for reaching customers outside the United States.
  • With a well-designed Web site, an entrepreneur can extend his or her reach to customers anywhere in the world – without breaking the budget!
  • Although many small businesses handle their foreign sales efforts in-house, another alternative for getting into international markets with a minimum of cost and effort is to use a trade intermediary.
  • Using trade intermediaries is becoming increasingly popular because most small businesses simply don’t have the knowledge, resources, or confidence to go global alone.
  • Joint ventures, both domestic and foreign, lower the risk of entering global markets for small businesses. They also give small companies more clout in foreign countries.
  • The most important ingredient in the recipe for a successful joint venture is choosing the right partner. These tips will help an entrepreneur avoid problems.
  • Rather than sell their products or services directly to customers overseas, some small companies enter foreign markets by licensing businesses in other nations to use their patents, trademarks, copyrights, technology, processes, or products. In return for licensing these assets, a small company collects royalties from the sales of its foreign licenses.
  • Over the last several decades, a growing number of franchises have been attracted to international markets to boost sales and profits as the domestic market has become increasingly saturated with outlets and much tougher to wring growth from.
  • Countertrading suffers numerous drawbacks. Countertrade transactions can be complicated, cumbersome, and time-consuming. They also increase the chance that a company will get stuck with merchandise that it cannot move. They can lead to unpleasant surprises concerning the quantity and quality of products required in the countertrade. Still, countertrading offers one major advantage: Sometimes, it’s the only way to make a sale!
    Barter transactions require finding a business with complementary needs, but they are much simpler than countertrade transactions.
  • Learning more about exporting and realizing that it is within the realm of possibility for small companies – even very small companies – is the first and often most difficult step in breaking the psychological barrier to exporting.
  • Studies suggest that small companies that export are stronger and grow markedly faster than those that do not.
  • After assessing your export potential, the next step is to create a sound export strategy.
  • Forty-four percent of small businesses that export sell to fewer than five countries.
  • A letter of credit is an agreement between an exporter’s bank and the foreign buyer’s bank that guarantees payment to the exporter for a specific shipment of goods. In essence, a letter of credit reduces the financial risk for the exporter by substituting a bank’s creditworthiness for that of the purchaser.
  • Small companies that establish international locations can reap significant benefits.
  • In addition to selling their goods in foreign markets, small companies also buy goods from distributors and manufacturers in foreign markets.
  • People who take up residence and work in a foreign country are known as expatriates or, more commonly, expats.
  • Governments traditionally have used a variety of barriers to block free trade among nations in an attempt to protect businesses within their own borders. The benefit of protecting their own companies, however, comes at the expense of foreign businesses, which face limited access to global markets.
  • Sometimes, the biggest barriers potential exporters face are those at home.
  • Domestic barriers aren’t the only barriers that export-minded entrepreneurs must overcome. Trading nations also erect obstacles to free trade. Two types of international barriers are common: tariff and nontariff.
  • Many nations have lowered the tariffs they impose on products and services brought across their borders, but they rely on other nontariff structures as protectionist trade barriers.
  • Entrepreneurs who go global quickly discover a labyrinth of political tangles. Although many U.S. business owners complain of excessive government regulation in the United States, they are often astounded by the onerous web of governmental and legal regulations and barriers they encounter in foreign countries.
    American companies doing business internationally quickly learn that business practices and regulations in foreign lands can be quite different from those in the United States. Simply duplicating the practices they have adopted (and have used successfully) in the domestic market and using them in foreign markets is not always a good idea. Perhaps the biggest shock comes in the area of human resources management, in which international managers discover that practices common in the United States, such as overtime and employee benefits, are restricted, disfavored, or forbidden in other cultures.
    The culture of a nation includes the beliefs, values, views, and mores its inhabitants share. Differences in cultures among nations create another barrier to international trade.
  • With the fundamental assumption that free trade among nations results in enhanced economic prosperity for all parties involved, the last 50 years have witnessed a gradual opening of trade among nations. Hundreds of agreements have been negotiated among nations in this period, with each contributing to free trade around the globe.
  • Although there are no surefire rules for going global, small businesses that want to become successful international competitors should observe these guidelines.

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