SlideShare une entreprise Scribd logo
1  sur  40
Technology         Trends Jacqueline.Lorna.Manuela.Franziska
MOBILE TECHNOLOGY TECHNOLOGY IN HOSPITALITY ONLINE TRAVEL BEHAVIOR SOCIAL MEDIA
MOBILE TECHNOLOGY
5 BILLION MOBILE PHONE CONNECTIONS WORLDWIDE SMS ALREADY USED  TO DELIVER  INSTRUCTIONS Sources: http://www.physorg.com BBC News, 2010, ONS
BY CHRISTMAS 2011 1 OUT OF 2 AMERICANS WILL HAVE A SMARTPHONE Source: http://www.gigaom.com
AUGMENTED REALITY
Source: http://www.gigaom.com AR helps passengers to  get around the airport. In future even  length of security queues,  busy lounges, etc. COPENHAGEN AIRPORT
# of travellers using Smartphones for information Source: http://www.trendsfortourism.com will soon exceed the # of those using laptops or desktop computers
Tablets and smartphones  will be the primary way  of accessing the web  in 5 years time.  So not only during the trip  but also planning the trip with tablets and/or smartphones  Source: http://www.trendsfortourism.com
FOR YOUR BUSINESS DEVELOP INTERFACES WITH MOBILE DEVICES MAKE PLANNING AND BOOKING MORE  CONVENIENT BY CREATING NEW POINTS OF ELECTRONIC DISTRIBUTION ALLOW MOBILE PAYMENTS DEVELOP SMARTPHONE APPS Source: WTTC, 2003
TECHNOLOGY IN HOSPITALITY
TRENDS IN TOURISM Virtualization Web 2.0, Social Networking Mobility/Mobile Devices Business Insights, Analytics Digital Signature, User Interfaces Source: http://blogs.msdn.com/b/bfridley/archive/2009/04/23/technology-trends-in-hospitality.aspx
68% OF BUSINESS  TRAVELERS CHOOSE MOBILE BOOKING Source: http://www.tq.com.au/fms/tq_corporate/qld_tourism_strategy/Final%20Document/Chapter%204%20Final%20QTS%20Low-res.pdf
VIRTUAL VISITS are now possible RANGE SPEED COMFORT SAFETY Source: http://www.special-edition.ru/trends/guests/recent-technological-trends-for-worldwide-tourism.html
Relationship Building Flexibility & Accesibility Improving Productivity Frequent & interactive communication Source: http://www.capegateway.gov.za/Text/2004/11/technologydevelopmenttrends.pdf
Database management systems  respond to individuals More control for tourists on how they spend their money Improving speed & comfort reducing the real cost of travel All aspects of Tourism & Hospitality are being dramatically changed! Source: http://www.tourism.wu-wien.ac.at/Summit/Material/Chris_Cooper.pdf
This opens up opportunities for technology companies to provide solutions that help bring much needed marketing to stakeholders but also provides the tourism board with an effective means of aggregating and distributing products and services from their stakeholders. Source: http://tourismtechnology.rezgo.com/2009/04/technology-can-drive-tourism-innovation.html
ONLINE BEHAVIOR
Source: www.internetworldstats.com Increase of 480.4%  worldwide between 2000-2011
INTERNET TRAVEL SOURCE #1 IN GERMANY 67% LOOK  FOR TRAVEL INFO  ONLINE UP TO 89%  OF DECISIONS  ARE MADE  DUE TO  THE INTERNET Source: http://news.worldsites-schweiz.ch/internet-bei-kaufentscheidung-wichtiger-als-tv-oder-zeitung.htm
multilingual simple more trusted
APPROX. 50% OF TRAVEL PLANS ARE MADE DUE TO ONLINE REVIEWS WHY DO PEOPLE WRITE REVIEWS? HELP OTHERS TO BETTER DECISIONS REWARD OR HELP THE COMPANY Source: http://www.bazaarvoice.com
Europe China 2007 = 1.4 billion USD by online booking 2010 = 6.2 billion USD (forecasted) Sources:  www.eturbonews.com/4892/what-growing-international-trend-means-travel-industry Roland Conrady, Martin Bucks: (2011) Trends and Issues in Global Tourism.
ONLINE PURCHASE OF TRAVELS IN THE U.S. 60% IN 2009 57% IN 2008 51% IN 2007 Source: www.eturbonews.com/4892/what-growing-international-trend-means-travel-industry
LARGEST ONLINE REVIEW SITE 50 million visitors/month 45 MILLION REVIEWS 85000 cities 474000 hotels 135000 attractions 675000 restaurants Source: http://www.tripadvisor.com
LEADING GERMAN SPEAKING HOTEL REVIEW PLATFORM 500-1500 reviews/day 660.000 hotel reviews 25.000 travel tips NOT JUST REVIEW BUT ALSO BOOKING SITE! Source: Roman Egger und Dimitrios Buhalis. eTourism case studies.
BY 2015 40-80%  OF ALL VACATIONS ARE EXPECTED TO  BE BOOKED  ONLINE ALL IN ONE  PLATFORMS REVIEW - BOOK Source: Roman Egger und Dimitrios Buhalis. eTourism case studies.
THE FUTURE Source: http://www.tui-deutschland.de/td/de/pressemedien/pressemeldungen/2011/02_februar/23_berlin_mitte.html
THE FUTURE 320 square meter shop 30 square meter screen with holiday pictures Virtual touch screens ,[object Object],Source: http://www.tui-deutschland.de/td/de/pressemedien/pressemeldungen/2011/02_februar/23_berlin_mitte.html
SOCIAL MEDIA
Source: https://www.facebook.com/press/info.php?statistics Source: http://www.telegraph.co.uk/technology/twitter/8383044/Twitter-breaks-one-billion-tweets-barrier-on-fifth-birthday.html 48 HOURS OF VIDEO UPLOADED  x MINUTE 500 MILLION ACTIVE USERS 1 BILLION TWEETS PER WEEK Source: http://searchenginewatch.com/article/2073962/New-YouTube-Statistics-48-Hours-of-Video-Uploaded-Per-Minute-3-Billion-Views-Per-Day
dddddddddd 10 2 OUT OF REVIEW FACEBOOK  BEFORE BOOKING THEIR VACATION Source: http://www.slideshare.net/bengrossman/ten-social-tourism-tips-to-attract-travelers
2.5 MILLION WEBSITES USE FACEBOOK AS  A PLATFORM INCLUDING OVER HALF OF COMSCORES  GLOBAL WEBSITES Source: https://www.facebook.com/press/info.php?statistics
$3 million           ROI Source: http://www.readwriteweb.com/archives/social_media_roi_dells_3m_on_twitter_and_four_bett.php
AN AVERAGE USER SPENDS 15 MINUTES EACH DAY ON YOUTUBE Source: http://www.viralblog.com/research-whitepapers/youtube-statistics/ /
3 BILLION VIEWS  A DAY Source: http://thenextweb.com/google/2011/05/25/youtube-hits-3-billion-views-per-day-2-days-worth-of-video-uploaded-every-minute/
SOCIAL MEDIA BIGGER  THAN SEARCH ENGINES Source: http://weblogs.hitwise.com/heather-dougherty/2010/03/facebook_reaches_top_ranking_i.html
WE THANK.. YOU FOR YOUR ATTENTION! AND Macsushi.wordpress.comwww.business.chip.debauwiki.tugraz.atwww.carefreetrip.comwww.w3it.uswww.sabrehospitality.comwww.blogjer.comwww.cart2mobile.comwww.en.ce.cnGoogle Earthwww.plechi.czwww.hitwise.comwww.applicant.comwww.flickr.com  And obviously thanks to our great teacher ;-)

Contenu connexe

Tendances

Future of travel and hospitality - LCD - Mendoza lr
Future of travel and hospitality - LCD - Mendoza lrFuture of travel and hospitality - LCD - Mendoza lr
Future of travel and hospitality - LCD - Mendoza lrFuture Agenda
 
Skift Report: 14 Global Trends That Will Define Travel in 2014
Skift Report: 14 Global Trends That Will Define Travel in 2014Skift Report: 14 Global Trends That Will Define Travel in 2014
Skift Report: 14 Global Trends That Will Define Travel in 2014Rafat Ali
 
Travel Technology -- The Travel Industry is Going Mobile
Travel Technology -- The Travel Industry is Going Mobile Travel Technology -- The Travel Industry is Going Mobile
Travel Technology -- The Travel Industry is Going Mobile Extentia Information Technology
 
Digital Transformation in Tourism & Travel
Digital Transformation in Tourism & TravelDigital Transformation in Tourism & Travel
Digital Transformation in Tourism & TravelEvan Burkosky Consulting
 
Google, the customer journey: WTM Travel Perspective 2013
Google, the customer journey: WTM Travel Perspective 2013Google, the customer journey: WTM Travel Perspective 2013
Google, the customer journey: WTM Travel Perspective 2013Mark Frary
 
Travelport Digital Webinar - Mobile Travel Trends 2017
Travelport Digital Webinar - Mobile Travel Trends 2017Travelport Digital Webinar - Mobile Travel Trends 2017
Travelport Digital Webinar - Mobile Travel Trends 2017Travelport
 
Hotel Industry Trends 2017 – Latest Hospitality Technology Trends
Hotel Industry Trends 2017 – Latest Hospitality Technology TrendsHotel Industry Trends 2017 – Latest Hospitality Technology Trends
Hotel Industry Trends 2017 – Latest Hospitality Technology TrendsHotelogix Smart Hoteliering
 
Digital Tourism Development - Longreach Regional Tourism by Kevin Liepins
Digital Tourism Development  - Longreach Regional Tourism by Kevin LiepinsDigital Tourism Development  - Longreach Regional Tourism by Kevin Liepins
Digital Tourism Development - Longreach Regional Tourism by Kevin LiepinsLeisure Solutions®
 
Top Ten Hotel Trends 2020
Top Ten Hotel Trends 2020Top Ten Hotel Trends 2020
Top Ten Hotel Trends 2020Tim Jones
 
Travel Industry Insights
Travel Industry InsightsTravel Industry Insights
Travel Industry InsightsLevelwing
 
Webinar - Trends for the future of Travel & Hospitality
Webinar - Trends for the future of Travel & HospitalityWebinar - Trends for the future of Travel & Hospitality
Webinar - Trends for the future of Travel & HospitalityHeather Corker
 
Bridging the Gap between Traveler Experience and Travel Management
Bridging the Gap between Traveler Experience and Travel ManagementBridging the Gap between Traveler Experience and Travel Management
Bridging the Gap between Traveler Experience and Travel ManagementmTrip
 
Issues in tourism
Issues in tourismIssues in tourism
Issues in tourismAlro Sumay
 
7 Trends That Will Shape Travel in 2017
7 Trends That Will Shape Travel in 20177 Trends That Will Shape Travel in 2017
7 Trends That Will Shape Travel in 2017Edelman
 
City Tourism: Is the beaten path a thing of the past?
City Tourism: Is the beaten path a thing of the past?City Tourism: Is the beaten path a thing of the past?
City Tourism: Is the beaten path a thing of the past?TOPOSOPHY
 
The Near Future of Travel Q3 2015
The Near Future of Travel Q3 2015The Near Future of Travel Q3 2015
The Near Future of Travel Q3 2015LHBS
 
eMarketer Webinar: Digital Travel Outlook
eMarketer Webinar: Digital Travel OutlookeMarketer Webinar: Digital Travel Outlook
eMarketer Webinar: Digital Travel OutlookeMarketer
 
Digital Tourism Trends & Insights - Nick Hall
Digital Tourism Trends & Insights - Nick HallDigital Tourism Trends & Insights - Nick Hall
Digital Tourism Trends & Insights - Nick HallSlovenian Tourist Board
 
Hotel Trend Report #hotel2020
Hotel Trend Report #hotel2020Hotel Trend Report #hotel2020
Hotel Trend Report #hotel2020Turistenístico
 
Travel And Tourism Research Report
Travel And Tourism Research ReportTravel And Tourism Research Report
Travel And Tourism Research Reportsurabhi agarwal
 

Tendances (20)

Future of travel and hospitality - LCD - Mendoza lr
Future of travel and hospitality - LCD - Mendoza lrFuture of travel and hospitality - LCD - Mendoza lr
Future of travel and hospitality - LCD - Mendoza lr
 
Skift Report: 14 Global Trends That Will Define Travel in 2014
Skift Report: 14 Global Trends That Will Define Travel in 2014Skift Report: 14 Global Trends That Will Define Travel in 2014
Skift Report: 14 Global Trends That Will Define Travel in 2014
 
Travel Technology -- The Travel Industry is Going Mobile
Travel Technology -- The Travel Industry is Going Mobile Travel Technology -- The Travel Industry is Going Mobile
Travel Technology -- The Travel Industry is Going Mobile
 
Digital Transformation in Tourism & Travel
Digital Transformation in Tourism & TravelDigital Transformation in Tourism & Travel
Digital Transformation in Tourism & Travel
 
Google, the customer journey: WTM Travel Perspective 2013
Google, the customer journey: WTM Travel Perspective 2013Google, the customer journey: WTM Travel Perspective 2013
Google, the customer journey: WTM Travel Perspective 2013
 
Travelport Digital Webinar - Mobile Travel Trends 2017
Travelport Digital Webinar - Mobile Travel Trends 2017Travelport Digital Webinar - Mobile Travel Trends 2017
Travelport Digital Webinar - Mobile Travel Trends 2017
 
Hotel Industry Trends 2017 – Latest Hospitality Technology Trends
Hotel Industry Trends 2017 – Latest Hospitality Technology TrendsHotel Industry Trends 2017 – Latest Hospitality Technology Trends
Hotel Industry Trends 2017 – Latest Hospitality Technology Trends
 
Digital Tourism Development - Longreach Regional Tourism by Kevin Liepins
Digital Tourism Development  - Longreach Regional Tourism by Kevin LiepinsDigital Tourism Development  - Longreach Regional Tourism by Kevin Liepins
Digital Tourism Development - Longreach Regional Tourism by Kevin Liepins
 
Top Ten Hotel Trends 2020
Top Ten Hotel Trends 2020Top Ten Hotel Trends 2020
Top Ten Hotel Trends 2020
 
Travel Industry Insights
Travel Industry InsightsTravel Industry Insights
Travel Industry Insights
 
Webinar - Trends for the future of Travel & Hospitality
Webinar - Trends for the future of Travel & HospitalityWebinar - Trends for the future of Travel & Hospitality
Webinar - Trends for the future of Travel & Hospitality
 
Bridging the Gap between Traveler Experience and Travel Management
Bridging the Gap between Traveler Experience and Travel ManagementBridging the Gap between Traveler Experience and Travel Management
Bridging the Gap between Traveler Experience and Travel Management
 
Issues in tourism
Issues in tourismIssues in tourism
Issues in tourism
 
7 Trends That Will Shape Travel in 2017
7 Trends That Will Shape Travel in 20177 Trends That Will Shape Travel in 2017
7 Trends That Will Shape Travel in 2017
 
City Tourism: Is the beaten path a thing of the past?
City Tourism: Is the beaten path a thing of the past?City Tourism: Is the beaten path a thing of the past?
City Tourism: Is the beaten path a thing of the past?
 
The Near Future of Travel Q3 2015
The Near Future of Travel Q3 2015The Near Future of Travel Q3 2015
The Near Future of Travel Q3 2015
 
eMarketer Webinar: Digital Travel Outlook
eMarketer Webinar: Digital Travel OutlookeMarketer Webinar: Digital Travel Outlook
eMarketer Webinar: Digital Travel Outlook
 
Digital Tourism Trends & Insights - Nick Hall
Digital Tourism Trends & Insights - Nick HallDigital Tourism Trends & Insights - Nick Hall
Digital Tourism Trends & Insights - Nick Hall
 
Hotel Trend Report #hotel2020
Hotel Trend Report #hotel2020Hotel Trend Report #hotel2020
Hotel Trend Report #hotel2020
 
Travel And Tourism Research Report
Travel And Tourism Research ReportTravel And Tourism Research Report
Travel And Tourism Research Report
 

Similaire à Trends in Tourism - Technology

Leslie Dance (Hawai’i Tourism Authority) & Noah Tratt's (Expedia) keynote pre...
Leslie Dance (Hawai’i Tourism Authority) & Noah Tratt's (Expedia) keynote pre...Leslie Dance (Hawai’i Tourism Authority) & Noah Tratt's (Expedia) keynote pre...
Leslie Dance (Hawai’i Tourism Authority) & Noah Tratt's (Expedia) keynote pre...Ruperta Daher
 
criteo-travel-flash-report-october-2016
criteo-travel-flash-report-october-2016criteo-travel-flash-report-october-2016
criteo-travel-flash-report-october-2016Daniele Beccari
 
Chinese-Presentation-PHA
Chinese-Presentation-PHAChinese-Presentation-PHA
Chinese-Presentation-PHAAaron Franklin
 
Psi global ooh predictions post covid19
Psi global ooh predictions post covid19Psi global ooh predictions post covid19
Psi global ooh predictions post covid19Posterscope
 
An App for Everything - Mobile Apps
An App for Everything - Mobile Apps An App for Everything - Mobile Apps
An App for Everything - Mobile Apps Olaf Nitz
 
Digital Digest Q3 2014 (English)
Digital Digest Q3 2014 (English)Digital Digest Q3 2014 (English)
Digital Digest Q3 2014 (English)MOTC Qatar
 
Super Trends for Mobile Marketing
Super Trends for Mobile Marketing Super Trends for Mobile Marketing
Super Trends for Mobile Marketing hillarybressler
 
Digital download – part 1 3 30-11
Digital download – part 1 3 30-11Digital download – part 1 3 30-11
Digital download – part 1 3 30-11Raul Vielma
 
China Travel Social Media Marketing
China Travel Social Media MarketingChina Travel Social Media Marketing
China Travel Social Media MarketingDr Jens Thraenhart
 
20130222 travel market-analysis_trends_and_statisitcs (upd)
20130222 travel market-analysis_trends_and_statisitcs (upd)20130222 travel market-analysis_trends_and_statisitcs (upd)
20130222 travel market-analysis_trends_and_statisitcs (upd)Empatika
 
How the Mobile Technologies and ICT-s in the Tourism Sector Affect the Social...
How the Mobile Technologies and ICT-s in the Tourism Sector Affect the Social...How the Mobile Technologies and ICT-s in the Tourism Sector Affect the Social...
How the Mobile Technologies and ICT-s in the Tourism Sector Affect the Social...inventionjournals
 
Digital Digest, Q2 2014
Digital Digest, Q2 2014Digital Digest, Q2 2014
Digital Digest, Q2 2014MOTC Qatar
 
Dragon Trail: Culturally Relevant Social Media Marketing - Example China
Dragon Trail: Culturally Relevant Social Media Marketing - Example ChinaDragon Trail: Culturally Relevant Social Media Marketing - Example China
Dragon Trail: Culturally Relevant Social Media Marketing - Example ChinaDr Jens Thraenhart
 
The mobile effect : disrupting the competitive landscape in the digital trave...
The mobile effect : disrupting the competitive landscape in the digital trave...The mobile effect : disrupting the competitive landscape in the digital trave...
The mobile effect : disrupting the competitive landscape in the digital trave...Romain Fonnier
 
Ps113 transactis-june2010
Ps113 transactis-june2010Ps113 transactis-june2010
Ps113 transactis-june2010Ian Jindal
 
ITB Berlin Conference 2013
ITB Berlin Conference 2013ITB Berlin Conference 2013
ITB Berlin Conference 2013Bo Vibe
 
Bing Travel Insights by Luca Immovilli
Bing Travel Insights by Luca ImmovilliBing Travel Insights by Luca Immovilli
Bing Travel Insights by Luca Immovillibertram_welink
 

Similaire à Trends in Tourism - Technology (20)

Leslie Dance (Hawai’i Tourism Authority) & Noah Tratt's (Expedia) keynote pre...
Leslie Dance (Hawai’i Tourism Authority) & Noah Tratt's (Expedia) keynote pre...Leslie Dance (Hawai’i Tourism Authority) & Noah Tratt's (Expedia) keynote pre...
Leslie Dance (Hawai’i Tourism Authority) & Noah Tratt's (Expedia) keynote pre...
 
criteo-travel-flash-report-october-2016
criteo-travel-flash-report-october-2016criteo-travel-flash-report-october-2016
criteo-travel-flash-report-october-2016
 
The Future of Travel
The Future of TravelThe Future of Travel
The Future of Travel
 
Chinese-Presentation-PHA
Chinese-Presentation-PHAChinese-Presentation-PHA
Chinese-Presentation-PHA
 
Psi global ooh predictions post covid19
Psi global ooh predictions post covid19Psi global ooh predictions post covid19
Psi global ooh predictions post covid19
 
An App for Everything - Mobile Apps
An App for Everything - Mobile Apps An App for Everything - Mobile Apps
An App for Everything - Mobile Apps
 
Digital Digest Q3 2014 (English)
Digital Digest Q3 2014 (English)Digital Digest Q3 2014 (English)
Digital Digest Q3 2014 (English)
 
Travel workshop
Travel workshopTravel workshop
Travel workshop
 
Super Trends for Mobile Marketing
Super Trends for Mobile Marketing Super Trends for Mobile Marketing
Super Trends for Mobile Marketing
 
Digital download – part 1 3 30-11
Digital download – part 1 3 30-11Digital download – part 1 3 30-11
Digital download – part 1 3 30-11
 
China Travel Social Media Marketing
China Travel Social Media MarketingChina Travel Social Media Marketing
China Travel Social Media Marketing
 
20130222 travel market-analysis_trends_and_statisitcs (upd)
20130222 travel market-analysis_trends_and_statisitcs (upd)20130222 travel market-analysis_trends_and_statisitcs (upd)
20130222 travel market-analysis_trends_and_statisitcs (upd)
 
How the Mobile Technologies and ICT-s in the Tourism Sector Affect the Social...
How the Mobile Technologies and ICT-s in the Tourism Sector Affect the Social...How the Mobile Technologies and ICT-s in the Tourism Sector Affect the Social...
How the Mobile Technologies and ICT-s in the Tourism Sector Affect the Social...
 
Digital Digest, Q2 2014
Digital Digest, Q2 2014Digital Digest, Q2 2014
Digital Digest, Q2 2014
 
Dragon Trail: Culturally Relevant Social Media Marketing - Example China
Dragon Trail: Culturally Relevant Social Media Marketing - Example ChinaDragon Trail: Culturally Relevant Social Media Marketing - Example China
Dragon Trail: Culturally Relevant Social Media Marketing - Example China
 
The mobile effect : disrupting the competitive landscape in the digital trave...
The mobile effect : disrupting the competitive landscape in the digital trave...The mobile effect : disrupting the competitive landscape in the digital trave...
The mobile effect : disrupting the competitive landscape in the digital trave...
 
Ps113 transactis-june2010
Ps113 transactis-june2010Ps113 transactis-june2010
Ps113 transactis-june2010
 
ITB Berlin Conference 2013
ITB Berlin Conference 2013ITB Berlin Conference 2013
ITB Berlin Conference 2013
 
Bing Travel Insights by Luca Immovilli
Bing Travel Insights by Luca ImmovilliBing Travel Insights by Luca Immovilli
Bing Travel Insights by Luca Immovilli
 
Dragon Trail Summary Nov2009
Dragon Trail Summary Nov2009Dragon Trail Summary Nov2009
Dragon Trail Summary Nov2009
 

Dernier

Artificial intelligence in cctv survelliance.pptx
Artificial intelligence in cctv survelliance.pptxArtificial intelligence in cctv survelliance.pptx
Artificial intelligence in cctv survelliance.pptxhariprasad279825
 
Generative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information DevelopersGenerative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information DevelopersRaghuram Pandurangan
 
Sample pptx for embedding into website for demo
Sample pptx for embedding into website for demoSample pptx for embedding into website for demo
Sample pptx for embedding into website for demoHarshalMandlekar2
 
Moving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdfMoving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdfLoriGlavin3
 
The State of Passkeys with FIDO Alliance.pptx
The State of Passkeys with FIDO Alliance.pptxThe State of Passkeys with FIDO Alliance.pptx
The State of Passkeys with FIDO Alliance.pptxLoriGlavin3
 
WordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your BrandWordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your Brandgvaughan
 
Take control of your SAP testing with UiPath Test Suite
Take control of your SAP testing with UiPath Test SuiteTake control of your SAP testing with UiPath Test Suite
Take control of your SAP testing with UiPath Test SuiteDianaGray10
 
What's New in Teams Calling, Meetings and Devices March 2024
What's New in Teams Calling, Meetings and Devices March 2024What's New in Teams Calling, Meetings and Devices March 2024
What's New in Teams Calling, Meetings and Devices March 2024Stephanie Beckett
 
Time Series Foundation Models - current state and future directions
Time Series Foundation Models - current state and future directionsTime Series Foundation Models - current state and future directions
Time Series Foundation Models - current state and future directionsNathaniel Shimoni
 
The Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsThe Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsPixlogix Infotech
 
Training state-of-the-art general text embedding
Training state-of-the-art general text embeddingTraining state-of-the-art general text embedding
Training state-of-the-art general text embeddingZilliz
 
How to write a Business Continuity Plan
How to write a Business Continuity PlanHow to write a Business Continuity Plan
How to write a Business Continuity PlanDatabarracks
 
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek SchlawackFwdays
 
DSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine TuningDSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine TuningLars Bell
 
Dev Dives: Streamline document processing with UiPath Studio Web
Dev Dives: Streamline document processing with UiPath Studio WebDev Dives: Streamline document processing with UiPath Studio Web
Dev Dives: Streamline document processing with UiPath Studio WebUiPathCommunity
 
Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!Commit University
 
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxMerck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxLoriGlavin3
 
TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024Lonnie McRorey
 
DevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platformsDevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platformsSergiu Bodiu
 
Gen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdfGen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdfAddepto
 

Dernier (20)

Artificial intelligence in cctv survelliance.pptx
Artificial intelligence in cctv survelliance.pptxArtificial intelligence in cctv survelliance.pptx
Artificial intelligence in cctv survelliance.pptx
 
Generative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information DevelopersGenerative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information Developers
 
Sample pptx for embedding into website for demo
Sample pptx for embedding into website for demoSample pptx for embedding into website for demo
Sample pptx for embedding into website for demo
 
Moving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdfMoving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdf
 
The State of Passkeys with FIDO Alliance.pptx
The State of Passkeys with FIDO Alliance.pptxThe State of Passkeys with FIDO Alliance.pptx
The State of Passkeys with FIDO Alliance.pptx
 
WordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your BrandWordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your Brand
 
Take control of your SAP testing with UiPath Test Suite
Take control of your SAP testing with UiPath Test SuiteTake control of your SAP testing with UiPath Test Suite
Take control of your SAP testing with UiPath Test Suite
 
What's New in Teams Calling, Meetings and Devices March 2024
What's New in Teams Calling, Meetings and Devices March 2024What's New in Teams Calling, Meetings and Devices March 2024
What's New in Teams Calling, Meetings and Devices March 2024
 
Time Series Foundation Models - current state and future directions
Time Series Foundation Models - current state and future directionsTime Series Foundation Models - current state and future directions
Time Series Foundation Models - current state and future directions
 
The Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsThe Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and Cons
 
Training state-of-the-art general text embedding
Training state-of-the-art general text embeddingTraining state-of-the-art general text embedding
Training state-of-the-art general text embedding
 
How to write a Business Continuity Plan
How to write a Business Continuity PlanHow to write a Business Continuity Plan
How to write a Business Continuity Plan
 
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
 
DSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine TuningDSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine Tuning
 
Dev Dives: Streamline document processing with UiPath Studio Web
Dev Dives: Streamline document processing with UiPath Studio WebDev Dives: Streamline document processing with UiPath Studio Web
Dev Dives: Streamline document processing with UiPath Studio Web
 
Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!
 
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxMerck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
 
TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024
 
DevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platformsDevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platforms
 
Gen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdfGen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdf
 

Trends in Tourism - Technology

  • 1. Technology Trends Jacqueline.Lorna.Manuela.Franziska
  • 2. MOBILE TECHNOLOGY TECHNOLOGY IN HOSPITALITY ONLINE TRAVEL BEHAVIOR SOCIAL MEDIA
  • 4. 5 BILLION MOBILE PHONE CONNECTIONS WORLDWIDE SMS ALREADY USED TO DELIVER INSTRUCTIONS Sources: http://www.physorg.com BBC News, 2010, ONS
  • 5. BY CHRISTMAS 2011 1 OUT OF 2 AMERICANS WILL HAVE A SMARTPHONE Source: http://www.gigaom.com
  • 7. Source: http://www.gigaom.com AR helps passengers to get around the airport. In future even length of security queues, busy lounges, etc. COPENHAGEN AIRPORT
  • 8. # of travellers using Smartphones for information Source: http://www.trendsfortourism.com will soon exceed the # of those using laptops or desktop computers
  • 9. Tablets and smartphones will be the primary way of accessing the web in 5 years time. So not only during the trip but also planning the trip with tablets and/or smartphones Source: http://www.trendsfortourism.com
  • 10. FOR YOUR BUSINESS DEVELOP INTERFACES WITH MOBILE DEVICES MAKE PLANNING AND BOOKING MORE CONVENIENT BY CREATING NEW POINTS OF ELECTRONIC DISTRIBUTION ALLOW MOBILE PAYMENTS DEVELOP SMARTPHONE APPS Source: WTTC, 2003
  • 12. TRENDS IN TOURISM Virtualization Web 2.0, Social Networking Mobility/Mobile Devices Business Insights, Analytics Digital Signature, User Interfaces Source: http://blogs.msdn.com/b/bfridley/archive/2009/04/23/technology-trends-in-hospitality.aspx
  • 13. 68% OF BUSINESS TRAVELERS CHOOSE MOBILE BOOKING Source: http://www.tq.com.au/fms/tq_corporate/qld_tourism_strategy/Final%20Document/Chapter%204%20Final%20QTS%20Low-res.pdf
  • 14. VIRTUAL VISITS are now possible RANGE SPEED COMFORT SAFETY Source: http://www.special-edition.ru/trends/guests/recent-technological-trends-for-worldwide-tourism.html
  • 15. Relationship Building Flexibility & Accesibility Improving Productivity Frequent & interactive communication Source: http://www.capegateway.gov.za/Text/2004/11/technologydevelopmenttrends.pdf
  • 16. Database management systems respond to individuals More control for tourists on how they spend their money Improving speed & comfort reducing the real cost of travel All aspects of Tourism & Hospitality are being dramatically changed! Source: http://www.tourism.wu-wien.ac.at/Summit/Material/Chris_Cooper.pdf
  • 17.
  • 18. This opens up opportunities for technology companies to provide solutions that help bring much needed marketing to stakeholders but also provides the tourism board with an effective means of aggregating and distributing products and services from their stakeholders. Source: http://tourismtechnology.rezgo.com/2009/04/technology-can-drive-tourism-innovation.html
  • 20. Source: www.internetworldstats.com Increase of 480.4% worldwide between 2000-2011
  • 21. INTERNET TRAVEL SOURCE #1 IN GERMANY 67% LOOK FOR TRAVEL INFO ONLINE UP TO 89% OF DECISIONS ARE MADE DUE TO THE INTERNET Source: http://news.worldsites-schweiz.ch/internet-bei-kaufentscheidung-wichtiger-als-tv-oder-zeitung.htm
  • 23. APPROX. 50% OF TRAVEL PLANS ARE MADE DUE TO ONLINE REVIEWS WHY DO PEOPLE WRITE REVIEWS? HELP OTHERS TO BETTER DECISIONS REWARD OR HELP THE COMPANY Source: http://www.bazaarvoice.com
  • 24. Europe China 2007 = 1.4 billion USD by online booking 2010 = 6.2 billion USD (forecasted) Sources: www.eturbonews.com/4892/what-growing-international-trend-means-travel-industry Roland Conrady, Martin Bucks: (2011) Trends and Issues in Global Tourism.
  • 25. ONLINE PURCHASE OF TRAVELS IN THE U.S. 60% IN 2009 57% IN 2008 51% IN 2007 Source: www.eturbonews.com/4892/what-growing-international-trend-means-travel-industry
  • 26. LARGEST ONLINE REVIEW SITE 50 million visitors/month 45 MILLION REVIEWS 85000 cities 474000 hotels 135000 attractions 675000 restaurants Source: http://www.tripadvisor.com
  • 27. LEADING GERMAN SPEAKING HOTEL REVIEW PLATFORM 500-1500 reviews/day 660.000 hotel reviews 25.000 travel tips NOT JUST REVIEW BUT ALSO BOOKING SITE! Source: Roman Egger und Dimitrios Buhalis. eTourism case studies.
  • 28. BY 2015 40-80% OF ALL VACATIONS ARE EXPECTED TO BE BOOKED ONLINE ALL IN ONE PLATFORMS REVIEW - BOOK Source: Roman Egger und Dimitrios Buhalis. eTourism case studies.
  • 29. THE FUTURE Source: http://www.tui-deutschland.de/td/de/pressemedien/pressemeldungen/2011/02_februar/23_berlin_mitte.html
  • 30.
  • 32. Source: https://www.facebook.com/press/info.php?statistics Source: http://www.telegraph.co.uk/technology/twitter/8383044/Twitter-breaks-one-billion-tweets-barrier-on-fifth-birthday.html 48 HOURS OF VIDEO UPLOADED x MINUTE 500 MILLION ACTIVE USERS 1 BILLION TWEETS PER WEEK Source: http://searchenginewatch.com/article/2073962/New-YouTube-Statistics-48-Hours-of-Video-Uploaded-Per-Minute-3-Billion-Views-Per-Day
  • 33. dddddddddd 10 2 OUT OF REVIEW FACEBOOK BEFORE BOOKING THEIR VACATION Source: http://www.slideshare.net/bengrossman/ten-social-tourism-tips-to-attract-travelers
  • 34. 2.5 MILLION WEBSITES USE FACEBOOK AS A PLATFORM INCLUDING OVER HALF OF COMSCORES GLOBAL WEBSITES Source: https://www.facebook.com/press/info.php?statistics
  • 35.
  • 36. $3 million ROI Source: http://www.readwriteweb.com/archives/social_media_roi_dells_3m_on_twitter_and_four_bett.php
  • 37. AN AVERAGE USER SPENDS 15 MINUTES EACH DAY ON YOUTUBE Source: http://www.viralblog.com/research-whitepapers/youtube-statistics/ /
  • 38. 3 BILLION VIEWS A DAY Source: http://thenextweb.com/google/2011/05/25/youtube-hits-3-billion-views-per-day-2-days-worth-of-video-uploaded-every-minute/
  • 39. SOCIAL MEDIA BIGGER THAN SEARCH ENGINES Source: http://weblogs.hitwise.com/heather-dougherty/2010/03/facebook_reaches_top_ranking_i.html
  • 40. WE THANK.. YOU FOR YOUR ATTENTION! AND Macsushi.wordpress.comwww.business.chip.debauwiki.tugraz.atwww.carefreetrip.comwww.w3it.uswww.sabrehospitality.comwww.blogjer.comwww.cart2mobile.comwww.en.ce.cnGoogle Earthwww.plechi.czwww.hitwise.comwww.applicant.comwww.flickr.com And obviously thanks to our great teacher ;-)

Notes de l'éditeur

  1. In June, 2007--less than three years ago--Apple Computer introduced the iPhone, which initiated a new class of devices now known as "smart phones". Reflects in figures…popularity grown since thenOwnership varies by income group. Only 67 per cent of households in the lowest income decile group reported ownership in 2009, compared with 92 per cent in the highest income group.
  2. Smartphone Mobile Travel is growing faster than any other travel sector. The number of travellers searching the net with Smartphone Mobiles will soon exceed the number doing so with a laptop or a desktop computer.Copenhagen has become the first airport to use augmented reality to help passengers navigate their way around the airport.In the future it could also offer real-time information ranging from the length of security queues, to which airport lounges are the busiest – helping passengers to make more informed choices.Augmented reality (AR) –is fast becoming one of the hottest mobile app trends of 2011.
  3. Google, yahoo, rss, facebook, twitter, myspace, last.fm (music player/radio), technorati (blog search engine), vimeo (creative videos), stumpleupon (social bookmarking), linkedin, youtube, reddit (voice of the internet), delicious (social bookmarking), diigo (social bookmarking), flickr
  4. Top 100 comscore global websites, among google and yahoo also ebay, etc. All present on fb; malaysiaairlines best example
  5. What is twitter used for
  6. Jetblue best example
  7. ¼ hour, about 1.2% of the whole day
  8. This could be ur vid. Especially interesting in tourism, to show ur destination/hotel/restaurant