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Copyright 2014 FUJITSU 
Human Centric 
Innovation 
Maximize efficiency and agility with Fujitsu Data Center Management ...
1 
Copyright 2014 FUJITSU 
Key drivers for IT changes? 
Technology 
Processes and Automation 
Society 
Borderless business
2 
Copyright 2014 FUJITSU 
Fujitsu Data Center Management & Automation 
Customer needs 
Improve agility, flexibility and s...
3 
Copyright 2014 FUJITSU 
Fujitsu Data Center Management & Automation 
Reshaping Data Center Management processes need th...
4 
Copyright 2014 FUJITSU 
Business Service Management 
End-Customer’s View 
Service Provider’s View 
Self-Service Portal ...
5 
Copyright 2014 FUJITSU 
Maturity Level Characteristics 
Source: Gartner “ITScore for Infrastructure and Operations” 
Le...
6 
Copyright 2014 FUJITSU 
Offering Fujitsu Data Center Management & Automation 
Consulting 
Infrastructure Solutions and ...
7 
Copyright 2014 FUJITSU 
DCMA in a nutshell 
What is DCMA? 
Fujitsu Data Center Management & Automation is a suite of so...
8 
Copyright 2014 FUJITSU 
Aligning IT with Business 
Service Level Management 
Process Automation/Run Book Automation 
...
9 
Copyright 2014 FUJITSU 
Business Service Management 
End-Customer’s View 
Service Provider’s View 
Self-Service Portal ...
10 
Copyright 2014 FUJITSU 
Aligning IT with Business 
Ticket System Issueclassification, documentationand assignment 
Con...
11 
Copyright 2014 FUJITSU 
Service Level Management 
Ticket System Issueclassification, documentationand assignment 
Cont...
12 
Copyright 2014 FUJITSU 
Service Level Management 
Ticket System Issueclassification, documentationand assignment 
Cont...
13 
Copyright 2014 FUJITSU 
Ticket System Issueclassification, documentationand assignment 
Control and alert 
IT Service ...
14 
Copyright 2014 FUJITSU 
Process Automation 
Ticket System Issueclassification, documentationand assignment 
Control an...
15 
Copyright 2014 FUJITSU 
Process Automation 
Ticket System Issueclassification, documentationand assignment 
Control an...
16 
Copyright 2014 FUJITSU 
Process Automation 
Ticket System Issueclassification, documentationand assignment 
Control an...
17 
Copyright 2014 FUJITSU 
Aligning IT with Business 
Service Level Management 
Process Automation/Run Book Automation ...
18 
Copyright 2014 FUJITSU 
Importance of Contingency manuals 
The contingency manual comprises all the documents require...
19 
Copyright 2014 FUJITSU 
Process examples from the contingency manual 
Downtime cooling machines Emergency card 010 
Em...
20 
Copyright 2014 FUJITSU 
Implement process examples 
Automated contingency manual 
Standardized cockpit and data stora...
21 
Copyright 2014 FUJITSU 
Automated contingency manual example Downtime cooling machines "Emergency card 010“ 
Building ...
22 
Copyright 2014 FUJITSU 
Automated Contingency Manuals -Benefits 
Customer benefits 
Fast recovery of business continu...
23 
Copyright 2014 FUJITSU 
Aligning IT with Business 
Service Level Management 
Process Automation/Run Book Automation ...
24 
Copyright 2014 FUJITSU 
DCMA Service Delivery Platform “Out of the Box” 
End User Portal incl. Self Service 
Service...
25 
Copyright 2014 FUJITSU 
Customer Reference -DCMA Service Delivery Platform 
Customer reference: large UK&I retail chai...
26 
Copyright 2014 FUJITSU 
Energy Management in the Data Center 
Identify Energy Guzzlers in the Data Center 
Winner of t...
27 
Copyright 2014 FUJITSU 
Business Service Management 
End-Customer’s View 
Service Provider’s View 
Self-Service Portal...
28 
Copyright 2014 FUJITSU 
Energy-efficient data center operations 
Energy costs provide huge savings potential 
Each si...
29 
Copyright 2014 FUJITSU 
What and how to measure 
Fujitsu's new Power Supply Unitsof server and storage delivers powerc...
30 
Copyright 2014 FUJITSU 
What and how to calculate 
Server reporting output 
Server list with the related power consum...
31 
Copyright 2014 FUJITSU 
Fujitsu Energy Management Functionality Part of Fujitsu Cloud IT Management as a Service / CA ...
32 
Copyright 2014 FUJITSU 
Benefits of DCIM: Monitor space, power and cooling for greater efficiency 
Manage Data Center ...
33 
Copyright 2014 FUJITSU 
…what is our unique approach to DCIM 
IT Management & Business Services 
Make Business-Relevan...
34 
Copyright 2014 FUJITSU 
Ongoing DCMA solution development projectsFujitsu Optical Fiber-based Thermography System (OFT...
35 
Copyright 2014 FUJITSU 
Energy Cost savings calculation 
PRIMERGY Dual-CPU ( 4-cores/CPU), 2009versusPRIMERGY Dual-CPU...
36 
Copyright 2014 FUJITSU 
PRIMERGY Dual-CPU ( 4-cores/CPU), 2009PRIMERGY Dual-CPU (18-cores/CPU), 2014 
Standard Perform...
37 
Copyright 2014 FUJITSU 
Energy Cost Savings 
Calculation example 
Substitute9of the Servers from 2009 through 1 syste...
38 
Copyright 2014 FUJITSU 
Fujitsu support for “BlauerEngel” certification 
“BlauerEngel” for energy-conscious data cent...
39 
Copyright 2014 FUJITSU 
DCMA out of the Fujitsu Global Cloud 
FUJITSU Cloud IT Management as a Service
40 
Copyright 2014 FUJITSU 
Business Service Management 
End-Customer’s View 
Service Provider’s View 
Self-Service Portal...
41 
Copyright 2014 FUJITSU 
In a nutshell: Fujitsu Cloud IT Management as a Service 
Suite of services to help IT service...
42 
Copyright 2014 FUJITSU 
Fujitsu Cloud IT Management as a Service
43 
Copyright 2014 FUJITSU 
FUJITSU Cloud IT Management as a Service Customer Benefits 
Boost ServiceLevels 
More effecti...
44 
Copyright 2014 FUJITSU 
FUJITSU ManageNow®Solutions
45 
Copyright 2014 FUJITSU 
Business Service Management 
End-Customer’s View 
Service Provider’s View 
Self-Service Portal...
46 
Copyright 2014 FUJITSU 
Fujitsu DCMA ManageNow® Solutions 
ManageNow®–preconfigured Fujitsu solutions for IT Operatio...
47 
Copyright 2014 FUJITSU 
AOK Joint Data Center Bremen/Lower Saxony -Klaus Mayer, Production Manager 
»With the Fujitsu ...
48 
Copyright 2014 FUJITSU 
Fujitsu Data Center Management & Automation 
What we offer 
Fujitsu Services 
Consult, desig...
49 
Copyright 2014 FUJITSU 
Fujitsu Data Center Management & Automation 
Value Propositions 
Preconfigured solutions –rap...
50 
Copyright 2014 FUJITSU 
Get the first-hand experience 
Data Center Management & Automation 
P36: Energy efficiency in...
51 
Copyright 2014 FUJITSU 
Contact: Wilfried Cleres 
E-Mail: wilfried.cleres@ts.fujitsu.com
52 
Copyright 2014 FUJITSU
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Maximize efficiency and agility with Data Center Management & Automation

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With IT growing in importance as an enabler of business success, data center managers are expected to provide more agile, flexible support for the business - with standardized processes, self-service functionality and high service quality. They are also expected to deliver 24/7 service reliability, to shorten the time-to-productivity for new services, and fulfill requests for IT to support business processes. Fujitsu leverages the automation experience from many customer projects and our own data center operations to improve efficiency, increase service levels, drive down costs and accelerate time-to-market.

Speakers

Mr. Wilfried Cleres (Fujitsu)

Publié dans : Technologie
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Maximize efficiency and agility with Data Center Management & Automation

  1. 1. 0 Copyright 2014 FUJITSU Human Centric Innovation Maximize efficiency and agility with Fujitsu Data Center Management & Automation Fujitsu Forum 2014
  2. 2. 1 Copyright 2014 FUJITSU Key drivers for IT changes? Technology Processes and Automation Society Borderless business
  3. 3. 2 Copyright 2014 FUJITSU Fujitsu Data Center Management & Automation Customer needs Improve agility, flexibility and speed Standardization and transparency –based on proven blueprints Faster implementation Establish Service Quality Management From event driven control centers to business process- oriented service quality management Automated workflows leveraging know-how of data center operation to connect business processes with IT infrastructure Improve process quality by eliminating manual tasks with automated procedures Compliance and Governance Define consistent set of policies (documentation, logging, archiving, backup, security, access rights, …) based on legal requirements, financial regulations and company standards Implement and control the policies in an audit provable way   
  4. 4. 3 Copyright 2014 FUJITSU Fujitsu Data Center Management & Automation Reshaping Data Center Management processes need the complete picture Service retirement Service request Orderprocess Service ready Setup/ Installation Service activation Production Hand over
  5. 5. 4 Copyright 2014 FUJITSU Business Service Management End-Customer’s View Service Provider’s View Self-Service Portal Service Desk Service Level Management Contract Management Capacity Management Infrastructure, Application, End User Services and Performance Monitoring Incident Management Reporting / Trending Energy Efficiency Security Management Entitlement. Identity Mgmt. Access Mgmt. Single Sign On Capacity & Resource Planning Data Collection Reporting / Trending Financial Management Billing models Tariffs Users Consumption Service related Integration and Process Automation Life Cycle and Service Asset Management Orchestration, Automation & Provisioning IT-Infrastructure Resources Storage Network Server Fujitsu Reference Architecture DCMA
  6. 6. 5 Copyright 2014 FUJITSU Maturity Level Characteristics Source: Gartner “ITScore for Infrastructure and Operations” Level 1 Awareness Level 2 Commited Level 3 Proactive Level 4 Service Aligned Level 5 Business Partner Reactive fire- fighting culture Ad hoc processes Low customer confidence Consolidation & Standardization Looking at industry best practices Initial process formalization Tieredsupport Working onimplementingindustry best practices Day-to-dayprocessesmature Systems management tools integration Widespreadvirtualization Trusted Serviceprovider ProcessAutomation ServiceSLA’s Industry best practices in place Proactively pilots new technology for business innovation Real-timeinfrastructure / private cloud computing Strategicrelationshipmanagers Where are you and where do you need to be for best business support?
  7. 7. 6 Copyright 2014 FUJITSU Offering Fujitsu Data Center Management & Automation Consulting Infrastructure Solutions and Products DCMAOn Premise DCMA Cloud / ITMaaS DCMA Managed Services Fujitsu Intellectual Property Standardized Software & Solution Stack Solutions How To‘s Best Practices Blue Prints Services and Maintenance Infrastructureproducts and solutions Services and Maintenance Consulting Standardized SW & Solutions
  8. 8. 7 Copyright 2014 FUJITSU DCMA in a nutshell What is DCMA? Fujitsu Data Center Management & Automation is a suite of solutionshelping medium and large size enterprises to •improve operational efficiency •improve service levels •drive down operational costs •accelerate the introduction of new data center services Target audience The entire Data Center •IT operations management •Data Center infrastructure management (DCIM) Delivery models Comprehensive offering •On-premise (installed at and managed by customer) •Managed services (managed by Fujitsu) •Cloud (SaaS) Our value DCMA is based on Fujitsu solutions, intellectual property and partner software integrated in aFujitsu reference architecture
  9. 9. 8 Copyright 2014 FUJITSU Aligning IT with Business Service Level Management Process Automation/Run Book Automation Automated Contingency Manual DCMA Service Delivery Platform
  10. 10. 9 Copyright 2014 FUJITSU Business Service Management End-Customer’s View Service Provider’s View Self-Service Portal Service Desk Contract Management Capacity Management Infrastructure, Application, End User Services and Performance Monitoring Incident Management Reporting / Trending Energy Efficiency Security Management Entitlement. Identity Mgmt. Access Mgmt. Single Sign On Capacity & Resource Planning Data Collection Reporting / Trending Service Level Management Financial Management Billing models Tariffs Users Consumption Service related Integration and Process Automation Life Cycle and Service Asset Management Orchestration, Automation & Provisioning IT-Infrastructure Resources Storage Network Server Fujitsu Reference Architecture DCMA Shortlisted as finalist of 2014 German Data Center Awardscategory 2 “Data Center Software” Service Level Management Process Automation/Run Book Automation
  11. 11. 10 Copyright 2014 FUJITSU Aligning IT with Business Ticket System Issueclassification, documentationand assignment Control and alert IT Service Providing IT Service AssessmentSLA Management Service Desk Monitoring & Fault Management Others Service Quality Management Web Service Others Web Service Others ERP Service ERP Service ERP Service Web Service Run Book/Process Automation
  12. 12. 11 Copyright 2014 FUJITSU Service Level Management Ticket System Issueclassification, documentationand assignment Control and alert IT Service Providing IT Service AssessmentSLA Management Service Desk Monitoring & Fault Management Others Service Quality Management Web Service Others Web Service Others ERP Service ERP Service ERP Service Web Service Run Book/Process Automation Via Smartphone Business services listed according to Business importance Quality level Risk to quality Business and IT subservices Historical servicestatus details Real-timeservice status indicators SLA Health Quality Risk Availability
  13. 13. 12 Copyright 2014 FUJITSU Service Level Management Ticket System Issueclassification, documentationand assignment Control and alert IT Service Providing IT Service AssessmentSLA Management Service Desk Monitoring & Fault Management Others Service Quality Management Web Service Others Web Service Others ERP Service ERP Service ERP Service Web Service Run Book/Process Automation By quickly pinpointing sources of service-impacting issues across all technology domains so you can quickly fix them and restore quality Improve service quality By quickly pinpointing sources of risk to services across all technology domains – so you can address those issues before they impact quality Improve service predictability By automating escalations and remediation, there by reducing triageand mean-time-to-repair of service issues and improving communication and collaboration Service Quality Management prioritize& resolve problems across the IT service supply chain –to minimize the riskto business Optimize Operations
  14. 14. 13 Copyright 2014 FUJITSU Ticket System Issueclassification, documentationand assignment Control and alert IT Service Providing IT Service AssessmentSLA Management Service Desk Monitoring & Fault Management Others Service Quality Management Web Service Others Web Service Others ERP Service ERP Service ERP Service Web Service Run Book/Process Automation Process Automation Integrating People NetworkMonitoringTeam IT Helpdesk Infrastructure Engineer Infrastructure Engineer User Business Unit Technical Support Business Unit Manager Level 2 Level 3
  15. 15. 14 Copyright 2014 FUJITSU Process Automation Ticket System Issueclassification, documentationand assignment Control and alert IT Service Providing IT Service AssessmentSLA Management Service Desk Monitoring & Fault Management Others Service Quality Management Web Service Others Web Service Others ERP Service ERP Service ERP Service Web Service Run Book/Process Automation Integrating People Processes Technology NetworkMonitoring Team Business Unit Technical Support BusinessUnitManager Infrastructure Engineer Level 2 Infrastructure Engineer Level 3 IT Helpdesk User
  16. 16. 15 Copyright 2014 FUJITSU Process Automation Ticket System Issueclassification, documentationand assignment Control and alert IT Service Providing IT Service AssessmentSLA Management Service Desk Monitoring & Fault Management Others Service Quality Management Web Service Others Web Service Others ERP Service ERP Service ERP Service Web Service Run Book/Process Automation Integrating People Processes Technology to streamline, repeatable and automated actionsacross the organization to use synergies to improve efficiency
  17. 17. 16 Copyright 2014 FUJITSU Process Automation Ticket System Issueclassification, documentationand assignment Control and alert IT Service Providing IT Service AssessmentSLA Management Service Desk Monitoring & Fault Management Others Service Quality Management Web Service Others Web Service Others ERP Service ERP Service ERP Service Web Service Run Book/Process Automation Fundamental Characteristics Focused on the delivers of IT services and maximizing IT operationefficiencies across IT departments and IT tools sets throughout the enterprise Coordinating the cross-domain "heavy lifting" of your IT management applications, enabling not only process automation but also processaudit trails for review/continuous improvement Resulting benefits Reduce operation expenses Increase staff productivity More consistent, error-free and auditable operations Auditable alignment with compliance requirements Process Automation to integrate, control, and automate operational processes across platforms, applications and IT groups to improve business services.
  18. 18. 17 Copyright 2014 FUJITSU Aligning IT with Business Service Level Management Process Automation/Run Book Automation Automated Contingency Manual DCMA Service Delivery Platform
  19. 19. 18 Copyright 2014 FUJITSU Importance of Contingency manuals The contingency manual comprises all the documents required to support suitable reactions to emergencies and crisis. Important to ensure the continuity of business processes (source: BSI) is: Business continuity plans: they describe the actions required to recover business processes after a crisis or emergency, for example, the steps that must be taken to start up a substitute data center. Recovery plans: they describe the actions required to recover or restart important resources; the persons responsible must define the priority sequence for these steps. Additional documents: Plan for immediate actions, crisis management guideline, crisis communication plan Further standards are specified by ISO 27001, BSI Protection Catalog, Federal Data Protection Law, TÜV requirements for data center certification, ITIL The aim of the contingency manual is to maintain IT operations: Establish the organization which is to cope with the emergency Ensure the restart of critical IT services Ensure reliable and suitable emergency operations Support customers and specialist departments Recover any failed IT services
  20. 20. 19 Copyright 2014 FUJITSU Process examples from the contingency manual Downtime cooling machines Emergency card 010 Emergency cards describe the steps required to recover business continuity in a crisis or emergency; the focus of attention is on maintaining IT operations Downtime building automationEmergency card 100
  21. 21. 20 Copyright 2014 FUJITSU Implement process examples Automated contingency manual Standardized cockpit and data storage Ready-made integration and processes Test tools Pre-defined interfaces: IT infrastructure IT operations Sensor systems Building and systems technology Fujitsu methodology to implement the contingency manual automation efficiently People Sensor systems IT infrastructure
  22. 22. 21 Copyright 2014 FUJITSU Automated contingency manual example Downtime cooling machines "Emergency card 010“ Building technology Sensor systems People Sensor systems IT infrastructure / operations Downtime cooling machines Emergency card010 Downtime cooling machines Emergency card010 Fujitsu DCMA methodologyandsolutionsin ordertoimplementthecontingencymanualautomationefficiently
  23. 23. 22 Copyright 2014 FUJITSU Automated Contingency Manuals -Benefits Customer benefits Fast recovery of business continuity Connect IT processes, systems, sensor systems, building technology and people Initiate emergency processes automatically, automatic diagnostics and self-help Assist the emergency managers Avoid manual errors via automation and increase quality Adhere to escalation procedures and document all activities Ensure and accelerate people/machine interaction for all operating systems and departments Operate the data center more simply, more securely and efficiently and at a low price Reduce downtime costs significantly How to improve your emergency management?
  24. 24. 23 Copyright 2014 FUJITSU Aligning IT with Business Service Level Management Process Automation/Run Book Automation Automated Contingency Manual DCMA Service Delivery Platform
  25. 25. 24 Copyright 2014 FUJITSU DCMA Service Delivery Platform “Out of the Box” End User Portal incl. Self Service Services Ready Catalog Service Orchestration and Resource Provisioning Automated Monitoring, Metering and Fault Management Service Quality Management SLA Management Inventory Management Interface to billing End to End Automation DCMA Best Practices Aligning IT with Business –DCMA Service Delivery Platform           DCMA Service Delivery PlatformDesigned for Service Providers to Accelerate Business Growth   Standard DCMA SDP function DCMA SDP Add on
  26. 26. 25 Copyright 2014 FUJITSU Customer Reference -DCMA Service Delivery Platform Customer reference: large UK&I retail chain Fujitsu DCMA Service Delivery Platform has successfully been deployed to a large UK&I national retail chain. The critical infrastructure environment spans two customer data centers, has approximately 1500 Windows, Linux and UNIX managed devices, and is being monitored 24x7 and fully managed by Fujitsu. Fujitsu DCMA Service DeliveryPlattform at a Glance Server monitoringPerformance and availability monitoring of Windows, Linux, UNIX, Storage &Virtualization infrastructure Server patchingOperating system patching of Microsoft, Linux& UNIX servers Asset & configuration Detailed hardware, software and configuration discovery, plus automatic updates and reporting Capacity reportingSimple to use capacity reporting for monitored servers to enable problem-solving and pin-point issues Proactive alerting & CMDB integrationMonitoring alerts and asset information are integrated with Fujitsu TRIOLE Service Desk. Server provisioning* Provisioning of new servers quickly and to standard configurations Fujitsu TRIOLEService Desk Fujitsu service management Fujitsu server support manage report Incident / CMDB Enterprise management support discover –monitor –patch -discover Fujitsu DCMASDP Customer location Fujitsu Data Center How it works Fujitsu DCMA Service Delivery Platform (SDP) easy to use and ready to be used –designed, tested and completely pre-configured. 1.Deploy customer DCMA SDP management infrastructure 2.Connect to Fujitsu DCMA SDP 3.DCMA SDP automatically deploys and configures agents on target systems 4.Start managing, monitoring and reporting 5.Get CMDB data and real-time incident alerts in Fujitsu TRIOLE Service Desk
  27. 27. 26 Copyright 2014 FUJITSU Energy Management in the Data Center Identify Energy Guzzlers in the Data Center Winner of the German Data Center Award 2013
  28. 28. 27 Copyright 2014 FUJITSU Business Service Management End-Customer’s View Service Provider’s View Self-Service Portal Service Desk Contract Management Capacity Management Security Management Entitlement. Identity Mgmt. Access Mgmt. Single Sign On Capacity & Resource Planning Data Collection Reporting / Trending Service Level Management Financial Management Billing models Tariffs Users Consumption Service related Integration and Process Automation Life Cycle and Service Asset Management Orchestration, Automation & Provisioning IT-Infrastructure Resources Storage Network Server Fujitsu Reference Architecture DCMA Infrastructure, Application, End User Services and Performance Monitoring Incident Management Reporting / Trending Energy Efficiency Energy Efficient Data Center Operations
  29. 29. 28 Copyright 2014 FUJITSU Energy-efficient data center operations Energy costs provide huge savings potential Each single Watt of IT energy consumption will generate energy cost from 1€up to 3€per year More than 70% of the Data Centers are still equipped with energy inefficient IT Equipment Fujitsu and CA provide a solution to identify energy guzzlers in the data center Check the energy efficiency of the IT equipment in the Data Center Our monitoring solution identify the energy guzzlers in the data center at once Evaluate the savings potential Open up ways to replace those systems with energy efficientIT infrastructure products Help to reduce the green house gas emissions and cut your energy bill     Energy optimization requires energy monitoring as an initial step. Fujitsu and CA have a solution for that challenge –Reshaping your IT!
  30. 30. 29 Copyright 2014 FUJITSU What and how to measure Fujitsu's new Power Supply Unitsof server and storage delivers powerconsumption values  Intelligent PDU (Power Distribution Unit) are able to provide power values via SNMP SNMP Power clamp –The DI-Viewis a compact device used to monitorup to 2 power strips without downtime Power clamp can be used to measurethe power consumption per power cord   
  31. 31. 30 Copyright 2014 FUJITSU What and how to calculate Server reporting output Server list with the related power consumption # CPU's, CPU types, CPU load, # PSU's, OS Server list with an GREEN IT Server KPI= Computing Power/Electric Power  Storage reporting output Storage list with the related power consumption Storage list with GREEN IT Storage KPI= Usable Storage Capacity/Electric Power  Green IT Efficiency Server = Green IT Efficiency Storage = S ×L P USC P S –SPECfp_rate_base 2006Value of the systems L –Load = CPU load in percent P –Power (W = Watt) USC –Usable Storage Capacity (Terabyte) P –Power (W = Watt)
  32. 32. 31 Copyright 2014 FUJITSU Fujitsu Energy Management Functionality Part of Fujitsu Cloud IT Management as a Service / CA DCIM -ecoMeter Joint Announcement CA Technologies and Fujitsu: The functionality of the Fujitsu Energy Management solution “Identify Energy Guzzlers in the Data Center” - integrated and available in CA DCIM ecoMetersince April 2014. General Availability of “Identify the Energy Guzzlers in the Data Center” -April 2014
  33. 33. 32 Copyright 2014 FUJITSU Benefits of DCIM: Monitor space, power and cooling for greater efficiency Manage Data Center resources to reduce cost and risk Optimize DC infrastructure (Space, power and cooling) Manage physical capacity and inventory Real-time visualization of data center utilization Relate data center resources to business value Strategic business value: Increase efficiency, improve capacity and reduce costs of data center resources
  34. 34. 33 Copyright 2014 FUJITSU …what is our unique approach to DCIM IT Management & Business Services Make Business-Relevant Power & Cooling Monitor Capacity & Inventory Manage Automated Auto-discovered Workflow-enabled Cross-platform Cross-vendor Real -time Data Collection Energy Metering Analysis Reporting Alerting Control Physical Lifecycle 3D Visualization Asset Management Capacity Analysis Planning Logical . Service Mgmt. Resource Mgmt. Process Automation Virtualization Change Mgmt. Business Integration
  35. 35. 34 Copyright 2014 FUJITSU Ongoing DCMA solution development projectsFujitsu Optical Fiber-based Thermography System (OFTS) Optical fiber installed on server rack Measuring equipment/ server with software Fujitsu OFTS solution measures temperature along optical fiber cables At 0,1 m intervals With accuracy under ±1 degree C As frequently as every 30 sec Without having any sensor devices Seamless integration into DCIM solution Continuous, real-time visualization of temperature distribution in Data Center Fujitsu patented IP
  36. 36. 35 Copyright 2014 FUJITSU Energy Cost savings calculation PRIMERGY Dual-CPU ( 4-cores/CPU), 2009versusPRIMERGY Dual-CPU (18-cores/CPU), 2014
  37. 37. 36 Copyright 2014 FUJITSU PRIMERGY Dual-CPU ( 4-cores/CPU), 2009PRIMERGY Dual-CPU (18-cores/CPU), 2014 Standard Performance Evaluation Corporation http://www.spec.org/power_ssj2008/results/
  38. 38. 37 Copyright 2014 FUJITSU Energy Cost Savings Calculation example Substitute9of the Servers from 2009 through 1 system from 2014(in each performance situation 1 new system will provide more computing power than 9 old systems) Assumptions Continuous 24×7 operating during the whole year: ~8.640 operating hour in 360 days Load profile:1/3 –100% load,1/3 –50% load,1/3 –active idle Delta Energy consumption (in Watt h): 8.640 ×(9 ×(235+192+147)/3 –(271+143+39)/3) = 8.640 ×(1722 –151) = 13.573 kWh 13.573 kWh of Server Energy with a PUE of 1,6 causesan Energy consumption in the Data Center of 21.717 kWh By an average price of 0,15€/kWh the annual Energy costs saving: 3.258 €== 4.138 US$ 1,0 Euro = 1,27 US$
  39. 39. 38 Copyright 2014 FUJITSU Fujitsu support for “BlauerEngel” certification “BlauerEngel” for energy-conscious data center operations: “BlauerEngel” certified data centers provide with a minimum of hardware maximum energy-efficient computing power Certification possible after measurement period of minimum one year Requirements: www.blauer-engel.de Energy Provider The “BlaueEngel” requires: Energy split in the functional units cooling, IT infrastructure and others Continuous metering A continues improvement process for energy efficiency    Fujitsu Solutions and Professional Services will guide you to “BlauerEngel” certification electric power supply cooling systems IT Infrastructuresystems others
  40. 40. 39 Copyright 2014 FUJITSU DCMA out of the Fujitsu Global Cloud FUJITSU Cloud IT Management as a Service
  41. 41. 40 Copyright 2014 FUJITSU Business Service Management End-Customer’s View Service Provider’s View Self-Service Portal Service Level Management Service Desk Contract Management Capacity Management Security Management Entitlement. Identity Mgmt. Access Mgmt. Single Sign On Capacity & Resource Planning Data Collection Reporting / Trending Financial Management Billing models Tariffs Users Consumption Service related Integration and Process Automation Life Cycle and Service Asset Management Orchestration, Automation & Provisioning IT-Infrastructure Resources Storage Network Server Fujitsu Reference Architecture DCMA Infrastructure, Application, End User Services and Performance Monitoring Incident Management Reporting / Trending Energy Efficiency FUJITSU Cloud IT Management as a Service
  42. 42. 41 Copyright 2014 FUJITSU In a nutshell: Fujitsu Cloud IT Management as a Service Suite of services to help IT service managers deliver IT effectively and efficiently Powered by CA Technologies –the only SaaS-based solution delivering unified IT Management CA Technologies vision and attractive roadmap for continued evolution of Fujitsu’s Cloud IT Management as a Service suite Available as a suite or as: Service Desk as a Service Monitoring as a Service Delivered globally from Fujitsu Global Cloud Platform Global availability FUJITSU Cloud IT Management as a Service Unified Manager Monitoring as a Service Service Desk as a Service Future offerings inData CenterAutomation
  43. 43. 42 Copyright 2014 FUJITSU Fujitsu Cloud IT Management as a Service
  44. 44. 43 Copyright 2014 FUJITSU FUJITSU Cloud IT Management as a Service Customer Benefits Boost ServiceLevels More effective, responsive and reliable IT services From the data centerto the cloud Strengthen customer satisfaction and loyalty Reduce Costs Pay what you use Configuration, not programming Up to 60% less cost to deploy – out of the box monitoring probes (>150 monitoring rules) Up to 40% less operating cost – central platform maintenance and support by Fujitsu Eliminate system and administrative costs Improve staff efficiency Better measurement / tracking to underpin performance Align with growing and changing requirements Built-in automation, knowledge base and workflows Best practice ITIL processes - increase staff effectiveness Short time to production -In days rather than months
  45. 45. 44 Copyright 2014 FUJITSU FUJITSU ManageNow®Solutions
  46. 46. 45 Copyright 2014 FUJITSU Business Service Management End-Customer’s View Service Provider’s View Self-Service Portal Service Desk Contract Management Capacity Management Security Management Entitlement. Identity Mgmt. Access Mgmt. Single Sign On Capacity & Resource Planning Data Collection Reporting / Trending Service Level Management Financial Management Billing models Tariffs Users Consumption Service related Integration and Process Automation Life Cycle and Service Asset Management Orchestration, Automation & Provisioning IT-Infrastructure Resources Storage Network Server Fujitsu Reference Architecture DCMA Infrastructure, Application, End User Services and Performance Monitoring Incident Management Reporting / Trending Energy Efficiency ManageNow Client & Server Automation ManageNow Data Center Management
  47. 47. 46 Copyright 2014 FUJITSU Fujitsu DCMA ManageNow® Solutions ManageNow®–preconfigured Fujitsu solutions for IT Operations Managementfor heterogeneous IT infrastructures ManageNow®solutions accelerate implementation of an effective IT operations environment–within a few days instead of weeks or months ManageNow®solution bundle, reduce implementation and operation costs up to 65% ManageNow®Data Center Management ManageNow®for Data Center Monitoring ManageNow® Solutions ManageNow®Client & ServerAutomation ManageNow®for Client & Server Automation (MN4CSA) ManageNow®for Retail Solution Bundle Software Solution Deployment Solution Support Solution Bundle
  48. 48. 47 Copyright 2014 FUJITSU AOK Joint Data Center Bremen/Lower Saxony -Klaus Mayer, Production Manager »With the Fujitsu DCMA as a centralized monitoring solution, we can monitor all of our systems at once. This saves time and means we can be much more proactive. There have already been a number of occasions where we have been able to intervene before a problem leads to a breakdown or near miss« LBS Westdeutsche Landesbausparkasse -Oliver Borcherding, IT Service Manager » What really made this project unique was the speed with which ManageNow®was integrated into our company’s IT environment. The solution was completely aligned with our requirements and needs. Now that’s what I call customizing!« Informatikzentrum Niedersachsen -Bernd Wilhelm, Head of System Management »The intelligent concept of ManageNow®allows a significant higher efficiency in IT operations (system management). That fact combined with a short implementation time guarantees a fast return of investment.« Efficient concept, short implementation timelines & fast ROI Fujitsu DCMA References
  49. 49. 48 Copyright 2014 FUJITSU Fujitsu Data Center Management & Automation What we offer Fujitsu Services Consult, design, build, operate and maintain Fujitsu Data Center Optimization Services Fujitsu Cloud IT Management asa Service -DCMA out of the Cloud Fujitsu ManageNow®Solutions ManageNow®Data Center Management ManageNow®Client & Server Automation Fujitsu ServerView®Solutions Fujitsu Support Gateway Predefined blueprints and best practices Easily adapted to customer needs Accelerate implementation Standardized Software Solution stack From Fujitsu and technology partners like CA technologies, MS, OSS, … For IT Operations Management, Virtualization Infrastructure Software, Security Field-tested standards for Methodology Integration Services When can we talk about reshaping your IT? Software Solution stack incl. maintenance and support
  50. 50. 49 Copyright 2014 FUJITSU Fujitsu Data Center Management & Automation Value Propositions Preconfigured solutions –rapid implementation, excellent customer feedback Predefined management/automation policiesfor Fujitsu infrastructure products (PRIMERGY, ETERNUS) and other common products Predefined blueprints and best practices Processes and automation improve agility, flexibility and speed Integrate and adopt within heterogeneousData Centers Supporting the whole business value chain from consult, design, build, operate and maintain Fujitsu as a trusted partner –broad offer, independent consulting, best-of-breed portfolio Let's improve yourdata center efficiency
  51. 51. 50 Copyright 2014 FUJITSU Get the first-hand experience Data Center Management & Automation P36: Energy efficiency in the Data Center P37: Data Center Infrastructure Management (DCIM) P38: Automated Contingency Manual P39: Fujitsu ManageNow® solutions -ready to run S10: Monitoring andService Desk out oftheCloud Visit the Fujitsu DCMA Demo Center in Frankfurt! At the Fujitsu Forum Exhibition area and the Expert Talks
  52. 52. 51 Copyright 2014 FUJITSU Contact: Wilfried Cleres E-Mail: wilfried.cleres@ts.fujitsu.com
  53. 53. 52 Copyright 2014 FUJITSU

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