Financial institutions in Europe are finding different ways to recover performance and win the battle for the customer. Fujitsu solutions around retail banking and self-service tackle basic challenges, enhancing customer experience through the multichannel service improving the availability, flexibility and the reliability of one of the most used contact points: the ATMS. They create additional ROI enabling bank branch teams to focus on the personal customer attention by freeing staff from transactional activities. Fujitsu can help to achieve best of market KPI around systems availability, customer satisfaction and ROI through an end–to-end solution that will support the financial institutions in their transformational journey.
Miguel Feu Gallego