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The Secret Role of ERP in the Retail Innovation Era

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Access the full event here: https://event.on24.com/wcc/r/1961230/7B8D4E8BE36B8845E93D6B0DFB2A8AB9

"For retailers today, the secret to differentiating in a competitive landscape is being agile and innovative. Responding swiftly to shifting market dynamics and consumer preference is critical, however, many retailers still struggle to transform data into valuable insights that drive tangible business growth. That is where ERP comes in.

During this webcast, NetSuite executives will reveal the powerful, yet often overlooked, role that ERP plays in the innovation era. Register to learn how these systems help retailers:
• Craft unified omnichannel customer experiences;
• Optimize e-Commerce sites with personalized offers and recommendations;
• Support faster, more intelligent decision-making with a real-time, comprehensive view of the business; and
• Implement more agile processes that support innovation initiatives. "

Publié dans : Commerce de détail
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The Secret Role of ERP in the Retail Innovation Era

  1. 1. #CCS19 The Secret Role of ERP in the Retail Innovation Era SPONSORED BY:
  2. 2. #CCS19 Follow this event on LinkedIn & Twitter #CCS19 Retail Touchpoints: @RTouchPoints Glenn Taylor: @GlennJTaylor Oracle NetSuite: @NetSuite Capgemini: @Capgemini
  3. 3. #CCS19 About Retail TouchPoints  Launched in 2007  Over 45,000 retail subscribers  To provide executives with relevant, insightful content across a variety of digital medium Sign up for our weekly newsletter: www.retailtouchpoints.com/subscribe
  4. 4. #CCS19 Prize Pack: Register & Attend to Win Earn 1 automatic entry when you register and a second entry when you attend live. Register For & Attend #CCS19 Webinars For the Best Chance to Win! • Free Pass to #RIC19 in NYC May 6th-8th – 1 Winner Per Day • Apple AirPods – 1 Winner • $10 Starbucks Gift Cards – 1 Winner Per Session
  5. 5. #CCS19 Questions, Tweets & Resources Submit your questions here Download today’s resources Join the conversation #CCS19
  6. 6. #CCS19 Panelists MODERATOR: Glenn Taylor Senior Editor Retail TouchPoints Chris Benner Senior Industry Principal Oracle NetSuite John Kenwood Vice President Capgemini
  7. 7. Copyright © 2019, Oracle and/or its affiliates. All rights reserved. 7 • Etiam ultricies nisi sed ipsumam quam nvel augue • Curabitur ullamcorper ultricies nisi • Nam eget dui etiam rhoncus maecenas tempus tellus ege • Tcondimentum rhoncus, sem quam semper libero sit am • Adipiscing sem neque sed ipsumam quam nun, blandit vel, luctus pulvinar hendrerit idomur • orem Maecenas nec odio et ante tincidunt tempuson • Vitae sapien ut libero venenatis faucibus Nullam quis ante • Etiam sit amet orci eget eros faucibus tincidunt sed ipsumam quuis leoed NETSUITE The Secret Role of ERP in the Retail Innovation Era Chris Benner, Retail Sr. Industry Principal Global Solutions Center of Excellence March, 2019
  8. 8. Copyright © 2019, Oracle and/or its affiliates. All rights reserved. 8 Chris Benner - NetSuite Retail MBA Chris Benner cbenner@netsuite.com +1 (817) 291-9659 Sr. Industry Principal Retail years in Retail 26 10 Years 10 Years 1 Year 5Years Merchandising ERPeCommerce Store Systems Analytics Successful Implementations
  9. 9. Copyright © 2019, Oracle and/or its affiliates. All rights reserved. 9 ERP SUPPORTING INNOVATION ITEM MANAGEMENT FLEXIBILITY MANAGING OPERATIONS & LOGISTICS CUSTOMER DATA SALES CHANNELS INVENTORY VISIBILITY UNIFIED PLATFORM REAL-TIME VISIBILITY CUSTOMER 360 OMNICHANNEL COMMERCE INVENTORY ACCURACY
  10. 10. Copyright © 2019, Oracle and/or its affiliates. All rights reserved. 10 Retail Innovation Trends in 2019 Clicks to Bricks Social Commerce Gen “Z” (~ 24 yrs & younger) Stores as Fulfillment Centers Experiential / Destination Retail Small Format Stores Pop Up Stores Automated Checkout Tariffs Augmented / Virtual Reality
  11. 11. Copyright © 2019, Oracle and/or its affiliates. All rights reserved. 11 Gen “Z” Shoppers – Impact on Retail Innovation Age Range = ~ 9 yrs. - 24 yrs. “Digital Native”
  12. 12. Copyright © 2019, Oracle and/or its affiliates. All rights reserved. 12 Gen “Z” Shoppers – Impact on Retail Innovation Source: NRF.com
  13. 13. Copyright © 2019, Oracle and/or its affiliates. All rights reserved. 13 PHILOSOPHY NETSUITE ERP Supporting Retail Innovation SUITECLOUD PLATFORM ERP/COMMERCE/SRP ONEWORLD RETAIL INDUSTRY Agile…. Modern…. Cloud ERP
  14. 14. Copyright © 2019, Oracle and/or its affiliates. All rights reserved. 14 PHILOSOPHY NETSUITE ERP For Retail SUITECLOUD PLATFORM ERP/COMMERCE/SRP ONEWORLD RETAIL INDUSTRY Item Management Inventory Management Vendor Management Procurement Advanced Order Management Pricing and Promotions Marketing Campaigns Warehouse Management Multi-book Multi-language Multi-currency Multi-country tax compliance Point & Click Customization Built-in Platform Multi-tenant Built on Oracle Stack Unified Data Model Everyone on Same Release Mobile Enabled Omnichannel Commerce ERP Financials CRM HCM Built for the Cloud Built to Run a Business
  15. 15. Copyright © 2019, Oracle and/or its affiliates. All rights reserved. 15 KEY TAKEAWAYS
  16. 16. Copyright © 2019, Oracle and/or its affiliates. All rights reserved. 16 PHILOSOPHY NETSUITE ERP Supporting Retail Innovation SUITECLOUD PLATFORM ERP/COMMERCE/SRP ONEWORLD RETAIL INDUSTRY Agile…. Modern…. Cloud ERP
  17. 17. Copyright © 2019, Oracle and/or its affiliates. All rights reserved. 17 Serving Startups to Global Enterprises THE WORLD’S # 1 CLOUD ERP
  18. 18. Copyright © 2019, Oracle and/or its affiliates. All rights reserved. 18 • Etiam ultricies nisi sed ipsumam quam nvel augue • Curabitur ullamcorper ultricies nisi • Nam eget dui etiam rhoncus maecenas tempus tellus ege • Tcondimentum rhoncus, sem quam semper libero sit am • Adipiscing sem neque sed ipsumam quam nun, blandit vel, luctus pulvinar hendrerit idomur • orem Maecenas nec odio et ante tincidunt tempuson • Vitae sapien ut libero venenatis faucibus Nullam quis ante • Etiam sit amet orci eget eros faucibus tincidunt sed ipsumam quuis leoed THANK YOU
  19. 19. #CCS19 Q&A // Panelists MODERATOR: Glenn Taylor Senior Editor Retail TouchPoints Chris Benner Senior Industry Principal Oracle NetSuite John Kenwood Vice President Capgemini
  20. 20. #CCS19
  21. 21. #CCS19 Thanks for attending Catch up on all of the #CCS19 sessions here: http://webinars.retailtouchpoints.com/connected-consumer-series/2019/

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