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Understand CRM as a Strategy

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Understand CRM as a Strategy

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Beyond being a software product, the CRM spans to people, processes and systems, it's a long journey that could lead to incredible results but has to have a strategy first

Beyond being a software product, the CRM spans to people, processes and systems, it's a long journey that could lead to incredible results but has to have a strategy first

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  1. 1. Photo by samcaplat - Creative Commons Attribution License https://www.flickr.com/photos/39640647@N02 Created with Haiku Deck
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  10. 10. Photo by Street matt - Creative Commons Attribution License https://www.flickr.com/photos/119760624@N05 Created with Haiku Deck
  11. 11. What is CRM?
  12. 12. Photo by Wonderlane - Creative Commons Attribution License https://www.flickr.com/photos/71401718@N00 Created with Haiku Deck
  13. 13. Photo by Charlie Stinchcomb - Creative Commons Attribution License https://www.flickr.com/photos/47000103@N05 Created with Haiku Deck
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  19. 19. Photo by andrew.wippler - Creative Commons Attribution License https://www.flickr.com/photos/39787893@N05 Created with Haiku Deck
  20. 20. Hitler Does A Pipeline Review
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  76. 76. Visítame en gabojimenez.com Gabriel Jiménez cc: Håkan Dahlström - https://www.flickr.com/photos/93755244@N00 Esto es una liga, puedes hacer click aquí
  77. 77. Créditos de las Imágenes Usadas. Para esta presentación use algunas fotos e imágenes que he encontrado en internet y de las que no me fue posible determinar el autor. Quiero expresar mi respeto y admiración por esos autores anónimos y su maravilloso trabajo. En caso de que al hacer uso de alguna de esas imágenes haya violado alguna ley de derechos de autor, no quiero tener a la policía federal o a los judiciales detrás de mí. Si en alguna forma moleste a alguien usando una foto de su propiedad, avísame y la retirare de inmediato.
  78. 78. Image Credits For this presentation I used some pictures and images found on the internet and it was not possible for me to determine the author. I express my respect and admiration for those anonymous authors and their wonderful work. Should the use of any of these images has violated any law of copyright, I do not want to have the federal police or prosecutor behind me. If in any way annoy someone by using a photo of your property, let me know and I will take it down immediately.

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