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GOOD 
ENOUGH 
ISN’T 
Keith Fuller
?
Make wildly 
inflammatory 
statement 
Did 
entire audience 
huffily storm 
out? 
Leave early for 
dinner with 
wife! 
Finish the talk. 
You did your 
best. 
Yes! 
No
Spectrum of Responses 
So? 
How do 
YOU 
know? 
You’re full 
of crap 
and I’m 
leaving 
You may 
be right 
We’re 
not 
perfect. 
WIP 
Disagree, 
but I’m 
listening
COMMON 
MISTAKES 
COMMON 
MISTAKES
Common Mistakes in Creating Leaders 
1. Promoting them
Select leaders based on these 
Programming 
skills 
Leadership 
skills 
Not these
Common Mistakes in Creating Leaders 
1. Promoting them 
2. Default career path = leadership 
3. Assuming all leaders know what they’re doing 
4. Leaders require no accountability 
5. Leaders require less feedback 
6. No exit strategy for a bad leader
MISCONCEPTIONS
Misconceptions about the Need for 
Excellence in Leadership 
1. Ours are good enough
Dunning 
Kruger 
effect
Misconceptions about the Need for 
Excellence in Leadership 
1. Ours are good enough 
2. Experienced leaders are good leaders 
3. Past success = No need for improvement
Misconceptions about the Need for 
Excellence in Leadership 
1. Ours are good enough 
2. Experienced leaders are good leaders 
3. Past success = No need for improvement 
4. Neither time nor money for training
Misconceptions about the Need for 
Excellence in Leadership 
1. Ours are good enough 
2. Experienced leaders are good leaders 
3. Past success = No need for improvement 
4. Neither time nor money for training
WHAT CAN YOU DO 
ABOUT IT
What Can You Do About It? 
1. Objectively assess employee engagement
What Can You Do About It? 
1. Objectively assess employee engagement 
2. Accept your responsibility as leaders 
3. Make the time
What Can You Do About It? 
1. Objectively assess employee engagement 
2. Accept your responsibility as leaders 
3. Make the time 
4. Mentor and teach internally 
5. Hire a coach 
6. Examine employee retention trends 
7. Be active, not passive 
8. Be explicit 
9. Company values
THANK YOU 
keith@fullergameproduction.com 
www.fullergameproduction.com 
@someproducer 
keithfuller.tumblr.com 
• Resources 
– Gallup Study of Employee Engagement and Business 
Outcomes by Harter, Schmidt, & Hayes 
– First, Break All the Rules by Marcus Buckingham & 
Curt Coffman 
– Dunning-Kruger white paper by David Dunning & 
Justin Kruger 
– Think Like a Startup by Josh Nilson

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Good enough isn’t your studio needs better leaders keith fuller

  • 1. GOOD ENOUGH ISN’T Keith Fuller
  • 2. ?
  • 3. Make wildly inflammatory statement Did entire audience huffily storm out? Leave early for dinner with wife! Finish the talk. You did your best. Yes! No
  • 4. Spectrum of Responses So? How do YOU know? You’re full of crap and I’m leaving You may be right We’re not perfect. WIP Disagree, but I’m listening
  • 6. Common Mistakes in Creating Leaders 1. Promoting them
  • 7. Select leaders based on these Programming skills Leadership skills Not these
  • 8. Common Mistakes in Creating Leaders 1. Promoting them 2. Default career path = leadership 3. Assuming all leaders know what they’re doing 4. Leaders require no accountability 5. Leaders require less feedback 6. No exit strategy for a bad leader
  • 10. Misconceptions about the Need for Excellence in Leadership 1. Ours are good enough
  • 12. Misconceptions about the Need for Excellence in Leadership 1. Ours are good enough 2. Experienced leaders are good leaders 3. Past success = No need for improvement
  • 13.
  • 14. Misconceptions about the Need for Excellence in Leadership 1. Ours are good enough 2. Experienced leaders are good leaders 3. Past success = No need for improvement 4. Neither time nor money for training
  • 15.
  • 16.
  • 17. Misconceptions about the Need for Excellence in Leadership 1. Ours are good enough 2. Experienced leaders are good leaders 3. Past success = No need for improvement 4. Neither time nor money for training
  • 18. WHAT CAN YOU DO ABOUT IT
  • 19. What Can You Do About It? 1. Objectively assess employee engagement
  • 20.
  • 21. What Can You Do About It? 1. Objectively assess employee engagement 2. Accept your responsibility as leaders 3. Make the time
  • 22.
  • 23. What Can You Do About It? 1. Objectively assess employee engagement 2. Accept your responsibility as leaders 3. Make the time 4. Mentor and teach internally 5. Hire a coach 6. Examine employee retention trends 7. Be active, not passive 8. Be explicit 9. Company values
  • 24. THANK YOU keith@fullergameproduction.com www.fullergameproduction.com @someproducer keithfuller.tumblr.com • Resources – Gallup Study of Employee Engagement and Business Outcomes by Harter, Schmidt, & Hayes – First, Break All the Rules by Marcus Buckingham & Curt Coffman – Dunning-Kruger white paper by David Dunning & Justin Kruger – Think Like a Startup by Josh Nilson

Editor's Notes

  1. PHOTO: www.kkstudio.gr