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HELPING LOCAL PEOPLE DO 
EXTRAORDINARY THINGS. 
Gary Loftus - Head of Community Building 
A SHIFT IN FOCUS – START WITH WHAT YOU HAVE & 
YOU’LL KNOW WHAT YOU WANT…. 
Introduction to Asset Based Community Development
Overview of the Session 
• Welcome & Introductions 
• Forever Manchester – What We Do 
• What Excites You About Today? 
• ‘We Can’ Game 
• The ABCD Approach (Asset Based Community Development) 
• Exercise – Gifts 
• Community Builders Story 
• The Neighbourhood Works 
• Build your neighbourhood
Housekeeping 
• Mobile phones on silent 
• No Smoking 
• Fire Alarm 
• Toilets 
• Breaks
Any Light Bulb Moments
Forever 
Manchester
Our Approach 
Raising Money 
Goal 1: Raise Endowment 
Goal 2: Sustain Core Funding 
Goal 3: Generate Un-restricted Grant Making 
Knowing and Funding our Communities 
Goal 4: Identify, Connect and Mobilise Assets and 
Capacities throughout Greater Manchester 
Goal 5: Competently Model Community Building at 
Local Level 
Goal 6: Contribute to Active Social Change and Community 
Well Being 
Organisational capacity 
Goal 7: Improve our Business by Strengthening our Organisational 
Capacity
Our Vision 
•Discover, Connect and Fund Assets in every Greater 
Manchester Neighbourhood 
•Match our resources to residents talents, skills, time 
and gifts 
•Build a £50 million Endowment 
•Measure our impact by the number of residents we 
engage with in the neighbourhoods
Our Aspirations 
Aspiration 1: We will make the name Forever Manchester synonymous with resident led 
action and our approach will be defined as Charity the Mancunian Way 
Aspiration 2: We will emphasise the importance of human relationship building over 
institutional rules and programmatic responses to social and economic challenges 
Aspiration 3: We will shift the conversation across Greater Manchester from ones that 
focus on problems and scarcity to ones that focus on possibilities and abundance 
Aspiration 4: We will focus our unrestricted resources more strategically, toward a set 
of key results, to realise a vision of vibrant and connected communities 
Aspiration 5: We will conduct all our operations with an emphasis on sustainability, 
ensuring Forever Manchester continues to thrive and serve our communities effectively 
into the future
5 Points 
1. Laughter Yoga is a unique concept where anyone 
can laugh for no reason, without relying on humour 
2. We initiate laughter as an exercise in a group, but with eye 
contact and childlike playfulness, it soon turns into real 
and contagious laughter 
3. The reason we call it Laughter Yoga is because it combines 
laughter exercise with yoga breathing 
4. The concept of Laughter Yoga is based on scientific fact that 
the body cannot differentiate between fake laughter and 
real laughter if done with willingness 
5. It was stated by a medical doctor, Dr. Madan Kataria from 
India with just five people from a Mumbai Park in 1995. 
Today there are thousands of laughter clubs in more than 
7,000 worldwide
What is Laughter Yoga
You don’t need a sense of humour to laugh….
• Breathing 
Intro Laughter – say name and laugh gently 
Breathing 
Clap – and add rhythm and sound - Ha, Ha, Ho, Ho, Ho 
Stretch 
Very, Good, Very Good Ya!!! 
Handshake Laughter – move people around and encourage 
eye contact 
Stretch 
Very Good, Very Good Ya!!!
Over to you….. 
Skill-Interest 
What Excites You About Today?
HELPING LOCAL PEOPLE DO 
EXTRAORDINARY THINGS. 
We Can Game
What did you discover in 
your neighbourhood?
HELPING LOCAL PEOPLE DO 
EXTRAORDINARY THINGS. 
Asset Based Community Development 
A Strength Based Approach to Community Building
HELPING LOCAL PEOPLE DO 
EXTRAORDINARY THINGS. 
“The purpose of ABCD is 
to help people remember 
what they alrPreofeassdor Jyoh nk McnKnoighwt ”
Turn it on its head
About Asset Based 
Community Development? 
Asset Based Community Development (ABCD) Institute 
was founded in 1995 after 3 decades of community 
development research 
Founded by Professor John McKnight and Professor 
Jodi Kretzman at Northwestern University Chicago 
ABCD is asset based and relationship driven 
ABCD demonstrates focuses on assets in a community 
ABCD challenges traditional approaches to solving 
urban problems
Asset Based Community Development 
A Strengths Based Approach is a different way of 
thinking about how to work for change – starting 
from a place of possibilities, strengths and 
capacities as opposed to problems and deficiencies. 
A Strengths Based Approach helps residents and 
organisations manage change by mobilising their 
existing and potential capacities, resources and 
assets.
Community Building 
Six principals of Community Building 
 Start with people’s strengths 
 Start with relationship building 
 Placed based work is vitally important since most 
things come together in the neighbourhood 
 Citizen-led action is more durable and sustainable 
than professional intervention 
 Social justice is at the heart of every community 
building effort 
 When the conversation shifts from ‘isn’t it awful’ to 
what’s possible? Real community building begins
What 
might be 
possible if 
people focused 
their attention 
on…. 
rather than problems 
more than weaknesses 
What can be done instead of what can’t be done
Is The Glass Half Full or Half Empty? 
Individuals & Communities 
have deficiencies & needs 
Individuals & Communities 
also have skills and talents 
On which should Community Foundations focus most?
Needs to Strengths 
Transaction Why not also have a model that…Transforms 
Focus on Deficiencies Focus on Assets 
Problem Response Identify Opportunities 
Charity Orientation Investment Orientation 
Grants to Agencies Grants, Loans, Investments, Leverage 
More Services Fewer Services 
High Emphasis on Agencies Emphasis on Associations 
Focus on Individuals Focus on communities/neighbourhoods 
Maintenance Development 
See People as Clients See People as Citizens and 
Co-producers 
‘Fix People’ Develop Potential 
Programmes are the Answer People are the Answer
Classic Needs Map 
High levels of drug and 
Alcohol use. 
High 
morbidity 
Anti social 
behaviour 
Gender 
inequality 
Racial tension/hate crimes High crime rates. Significant 
fear among older people 
High levels of ADHD 
Smoking 
related 
Heart disease 
Respiratory 
difficulties 
Obesity across 
The life course 
High unemployment Poor educational attainment 
Poor housing/environmental issues
Classic Needs Map 
High levels of drug and 
Alcohol use. 
High 
morbidity 
Anti social 
behaviour 
Gender 
inequality 
Racial tension/hate crimes High crime rates. Significant 
fear among older people 
High levels of ADHD 
Smoking 
related 
Heart disease 
Respiratory 
difficulties 
Obesity across 
The life course 
High unemployment Poor educational attainment 
Poor housing/environmental issues
What’s Missing?
Is What Exists….
Our Traditional Grant Making Approach 
Find It, 
Fund it & 
Fix it…. 
Tell us what’s wrong not what’s strong 
in your community….
Strength Based Approach 
Residents in the 
Driving Seat
Leaders, Connectors & Gift Givers 
 Leaders – Those that will lead the process long after you are gone. 
They are passionate about opening doors in their community and are 
aware of the strengths as well as the challenges within their 
community 
 Connectors – Those that easily connect with large numbers of their 
neighbours, they are serial relationship builders and seem to know 
everyone. On average a connector will know 50 people by name in 
their community. 
 Gift Givers – Those who want to contribute a particular skill, gift or 
knowledge set to the community building effort, but not well 
connected themselves, or may not see themselves in a leadership 
role. 
 FM discover the fourth dimension ‘The Naturals’.....
Connector Profile
WHAT does this picture SAY 
to you about COMMUNITY?
Responses from Picture Survey 
“Working together”, “Overcoming difficult situations”, “Many can achieve more than the 
individual”, “People get more done together if working to the same goal”, “Do stuff rather 
than talk it down”, “Ignore naysayers”, “Actions speak louder than words” “Resilient”, 
Paving the way”, “Local resources”, “Recycling”, “No outside expert required to find the 
solution” “If you have the same care in wanting to achieve a particular goal and are 
happy 
to play your part, brining different strengths together, the impossible can be achieved” 
“Stay strong, stand strong”! “The only thing worse than those who give up and don’t try 
are those who do nothing” 
“This picture reminds me of the work going on in Alt, it should read the person who says it 
cannot be done should look at Alt and the people who are doing it”! “It also reminds me of 
teamwork and what can be achieved”! 
“I think its fantastic, full of symbolism. Any group or community cannot fail to be 
Inspired by ants, their ability to be so physically small yet solve huge and complex 
Issues”. ”We may not appreciate the damage they can wreak on crops and buildings, 
But their ability to battle the odds and win is clear in the picture”. ”Simple and powerful 
too”.
Community = Association
Community = Physical Assets
Community = Institutional Assets 
Schools 
Colleges 
Libraries 
Hospitals 
Universities 
Local Authority 
Foundations
Community = Local Economic Exchange
Community = Stories
Assets 
Community assets include: 
• The skills of local residents 
• The power of local associations 
• The resources of public, private and not for profit 
organisations 
• The physical and local resources of local places 
• The stories of our lives and evolving community
Neighbourhood Asset Map 
Physical Space 
Local Economy 
Individuals 
Associations 
My 
Community 
Institutions Stories 
Institutions 
Schools 
Universities 
Community Colleges 
Police Departments 
Hospitals 
Libraries 
Social Service Agencies 
Not for Profits 
Museums 
Fire Brigades 
Media 
Foundations 
Individuals 
Gifts, Skills, Knowledge, 
and traits of: 
Youth 
Older Adults 
Artists 
Welfare Recipients 
People with disabilities 
Students 
Parents 
Entrepreneurs 
Activists 
Veterans 
Ex-offenders 
Local Economy 
For-profit business 
Consumer Expenditure 
Merchants 
Chamber of Commerce 
Business Associations 
Banks 
Credit Unions 
Foundations 
Institutional - purchasing 
power and personnel 
Barter and Exchange 
Micro-Business 
Corporations and Branches 
Physical Space 
Gardens 
Parks 
Playgrounds 
Bike Paths 
Walking Paths 
Forest/forest Preserves 
Picnic Areas 
Campsites 
Fishing Spots 
Duck Ponds 
Zoos 
Wildlife Centre 
Natural Habitats 
Housing 
Vacant Land & Buildings 
Streets 
Associations 
Animal Care Groups 
Anti-Crime Groups 
Business Organisations 
Charitable Groups 
Cultural groups 
Disability Groups 
Education Groups 
Elderly Groups 
Environmental Groups 
Family Support Groups 
Health Advocacy 
Heritage Groups Hobby 
Groups 
Interest Groups 
Men’s Groups 
Mentoring Groups 
Neighbourhood Groups 
Political Organisations 
Recreation Groups 
Religious Groups 
Service Clubs 
Social Groups 
Women’s Groups 
Youth Groups 
Stories From Manchester 
Alt Community Challenge 
Team 
Lostock Men’s Shed 
Cool 2 B Kind 
Great Lever Idea Works 
Lostock Allotment 
The ALTernative News 
Cash 4 Graft 
From Needs to Strengths
Asset Role Call in Lostock (Trafford) 
I just wanted to share some of the amazing gifts of the people of Lostock that we have already 
discovered. 
It is a long and interesting list and doesn’t include everything, remember this list has been 
gathered in just under 4 Months, so here goes we’ve got: 
Gardeners, Cleaners, Bee Keepers, Bakers, Skaters, Jewelers Makers, Carpenters, Builders, 
Knitters, Radio Entrepreneurs, Fishermen, Chefs, Teachers, Card Makers, Jam Makers, Wine 
Makers, Recyclers, Quiz Masters, Veg Growers, Plumbers, Zumba Instructors, Shop Keepers, 
Party Organisers, Bike Riders, Child Minders, Computer Wizards, Cartoonists, Graffiti Artists, 
Dancers, Actors, Talkers, Dog Walkers, Spiritual Leaders, Healthy Eaters, Readers, Roofers, 
Hairdressers, Make Up Artists, Singers, Comedians, DJ’s, Support Workers, Carer’s, BMXer’s, 
Footballers, Campers, Out Doors Explorers, Mountain Climbers, Hikers and Bikers….. 
What happens next with this information is up to the Residents to decide, the list is growing 
every day and people are beginning to gather around ideas which utilise the skills they have 
that they can share with other people in engaging, practical and imaginative ways. The 
possibilities seem endless as does the list of assets waiting to be found. 
James Hampson - Asset Based Community Builder
ABCD Methodology 
Discovering 
Strengths 
Organising 
& Mapping 
Linking & 
Mobilising 
Community 
led 
Initiatives 
Sustaining 
the Process
What’s the Alternative? 
"If you keep on doing what you've always done, you'll 
keep on getting what you've always got”. 
W.L Bateman
The ‘Good Life’ Can Be Found in Every 
Neighbourhood 
Skills 
Care 
Assets 
Gifts
In Summary ABCD is about 
• Starting With What You Have 
• Mobilising Assets 
• Gifts 
• Skills 
• Talents of local people……. 
• Connecting Assets 
• Individuals 
• Associations 
• Institutions 
• Creating Local Economic Opportunities 
• Connecting Individuals and Associations 
• Starts From A Place Of Possibility Rather Than ‘Needs’ 
Focused 
• From Client to Citizen 
• Everyone has gifts
Gypsy and community spokesperson Gloria Buckley MBE, 
reflecting on the Coalition Government flagship policy 
HELPING LOCAL PEOPLE DO 
“EXTRAORDINARY THINGS. I don’t know entitled what the ‘Big ‘Big Society’ 
Society’ is, if, 
as has been suggested, it is local 
communities, neighbourhoods and 
families looking after each other, the 
Gypsies and Travellers have always 
been members of a Bog Society, it has 
been the only one we could rely on’ 
The Real Big Society 
Andrew Ryder 2012
Exercise
Exercise: What Are Your Gifts? 
• Gifts of the Head 
• Things I know something 
about and would enjoy 
talking about with others 
• Gifts of the Heart 
• Things I am passionate 
about 
• Gifts of the Hands 
• Things or skills I know how 
to do and could potentially 
share with others
Gary Loftus 
Community Builder – Where it all began – New Deal for Communities
Discovering Gifts
Goole Street Residents 
People Powered Change
Green Streets in East Manchester 
Design Concept
Design Concept
Green Streets in East Manchester
Britain in Bloom
Appreciative Inquiry 
Can you tell us about a time when you came together 
with neighbours/friends to do something positive in 
your neighbourhood?
Lunch
Film & Discussion
What key outcomes/sound bites were presented in the films? 
Consider from: 
Personal 
Professional 
Commissioners point of view
When People Care Enough To Act
NEIGHBOURHOOD
1. What does a disconnected neighbourhood look like? 
2. How do you start to connect it? 
3. What does a thriving neighbourhood look like?
The Neighbourhood Works 
• Community Building 
• 2 Community Builders 
• 2 Community Building Support Workers 
• Cool 2B Kind 
• Themed Award/Gift Initiatives – Call’s for Action, 
Competitions and Sponsorship 
• Match Awards 
• The Idea Works 
• Connectors Clubs 
• Training Programme
Pathfinder: 
• Pilot delivered to 1,600 year six pupils in Trafford 
• Identified 2 pathfinder schools in Greater Manchester 
• Alt Primary School – Oldham 
• Stoneleigh Primary School – Oldham 
• Introducing ‘Kindness’ in to the school curriculum 
• Stages: 
• 1 Dream, 2 Build, 3 Celebrate 
• Asset Mapping 
• Laughter workshops 
• Cool 2B Kind Poem 
• Cool 2B Kind Awards 
• Fundraising for Forever Manchester 
• Forever Manchester Festival 
• Neighbourhood Vision
WHERE ARE THE……. 
BUMPING SPACES?
Denise’s Chippy
Paul Fisher 
Radio Presenter 
Resident of Alt 
http://www.heroesproject.org.uk/ 
http://www.ldok.net/ 
LDOK 
Oldham College
Paul & Helen Presenting on 
Oldham Community Radio
COMMUNITY BUILDERS 
MAPPING
May 2012
February 2014
PLACE BASED ASSET 
MAPPING
THE IDEA WORKS 
Why have a meeting when you 
can have a PARTY?
Great Lever - The Idea Works 
“Why have a meeting when you can have a party”?
Matched Funds 
Cash 4 Graft 
• Awards from £50 to £250 
• Matching Volunteer time, gifts and skills to a fiscal 
match 
• Volunteer time valued at £10 per hour 
• Informal groups 
• Formal groups with new ideas that attract more 
people from the neighbourhood 
• Advance Payment Solutions – Pre-paid Card 
• 1st Community Foundation to use this method
What is the return on investment? 
•Social return on investment 
• Match assets, skills and time to fiscal awards 
• £1 Fiscal Investment matched to £1 Assets + £1 Time = £3 
minimum 1:2 return 
•Forever Manchester believes the approach will be 
attractive to: 
• The Philanthropist 
• The Mass Affluent 
• Local Authorities 
• Social Landlords 
• Small donations – The Obama Strategy 
• Public Health
The Leaky Bucket 
CASH4GRAFT
Pop In and Learn Café
All Natural Health 
£250 = 
PRICELESS! 
“I’m very well thank you this group is keeping me out of mischief”. 
“We’re getting lots more jobs as we are mobile”. 
“You won’t believe it but we still haven’t used all the money from Cash4 Graft, even after 
buying equipment , we are managing to self sustain and also offering one-2one sessions”. 
Sheila Vora
Our M32 Breakfast Club
Lostock Community Orchard & Garden 
Discovering Local Hidden Treasures
Oldham’s Got Talent
Alison Hills Story 
Off the train tracks on to the right tracks 
The boring bit 
24 years of depression is enough for anyone to 
put up with. A load of different types of 
medication, therapy, and everyone sticking their 
nose in!! A new diagnosis of Cyclothymia 4 years 
ago made me realise I wasn't mental, I was just ill. 
For a while it beat me, to the point of constant 
thoughts of suicide. Hence the "off the train 
tracks" in the title.
Kids Café Lostock
LOSTOCK FAMILY TIME FUN CLUB 
Tennis Academy
Alison Hill 
Community Building Support Worker 
Forever Manchester’s Community Building Team 
Appointed September 2013
Message to Alison Hill 
“I have to thank you and James both for the first step in 
getting my life back – it was a major boost” 
Cash4Graft recipient
What is the value of connections?
Key Outcomes
Laffs & Crafts
What were the key outcomes and 
messages? 
Consider from a professional, personal and 
commissioners point of view….
Lyndsey Ashworth 
Community Building Support Worker 
Forever Manchester’s Community building Team 
Appointed May 2013
Sholver Allotment Society
Sholver Allotment Society
Sholver Allotment Society
Creating Positive Images of 
Neighbourhoods
Connectors Clubs
DAY 2
Overview 
• Review Day 1
Hard2Reach 
Thought I’d found 
the perfect 
solution….AGAIN! 
"If you keep on doing what you've always done, 
you'll keep on getting what you've always got”.
And by doing so perhaps we attract.....
Who’s ‘call’ is it anyway? 
Build On The Usual Suspects Assets
Ermmm 
Hello 
Who you 
gonna 
call?
Shift our focus from what’s wrong to what’s strong
Create Space for Possibilities and 
Opportunities will emerge…..
Become a Skilled at Spotting ‘The Light Bulb’ Moments
Why have a meeting when 
you can have a party?
What is the value of connections?
People Like Us 
should live on 
Benefits Street! 
Right? 
See it from a different Angel
The ALTernative? 
Dreams do come true…..
It is more than a Green Route to School……. 
It’s helped build a community from the inside out……
Lisa Brown - First Choice Homes Customer Involvement Officer ACCT Alters People 
“As an officer, if you wanted anything doing on an estate you had to do it for 
the community and handholdíng them through the entire process”! 
“I felt that this old method had left the people of Alt amongst other estates 
with the expectation that people would always come in and fix stuff for 
them”. 
“The strength based approach has completely turned my old ethos on its 
head it’s left me completely blown away by this new style of working”. 
“You can only hold a child’s hand for so long, there comes a point where you 
have to let go and let them walk for themselves”. 
Forever Manchester has made her look at the way she works and given her 
the opportunity to meet more people on the estate who Lisa admits “would 
never have given me the time of day without this project”!
Crucial Conversations 
We changed Consultation to ‘Crucial Conversation’!
ALTogether… 
Let’s Party…..
ALTogether Now Radio Show
ACCT, FM Community Builder, FCHO CEO & Oldham’s Director of Public Health - 
May 2013
What Makes a 
Community?
THE ALTernative 
• Hypernews Website 
• Community House 
• Jam and Preserve Club 
• Coffee mornings moved to Refill at Alt Primary 
• Knit & Natter 
• Day’s Out – Blackpool Trip 
• Culture Club 
• Green Route to School 
• £45K Budget 
• 95 fruit trees 
• 300 fruit bushes 
• 10,000 bulbs 
• Community Café 
• Sewing Club 
• Laughter Workshops
Lostock
Men Sheds Australia • Started in Australia 
• Over 500 Sheds 
• Now Part of the Infrastructure that 
supports programmes to improve 
men’s health 
• Social activity, utilising skills and 
knowledge 
Lostock Men’s Shed 
• Established 2012 with Fair Share 
Trust Funds £12K 
• George retired business man 
• Connected more than 25 
retired/semi retired men in 
Lostock 
• Utilising classroom at Lostock 
College
Lostock Handyman Service 
Kids Café helps find solution 
Connectors Club &
Lostock Celebrates
“It was great to attend The Neighbourhood Works 
celebration event and to see all the really inspirational 
stuff that has been happening locally.” 
“There was every reason to celebrate and I am sure the 
success is set to spread further” 
Councillor Tom Ross 
“The event really celebrated how Forever Manchester 
has empowered local residents to become independent 
and also support each other within their community. It 
was lovely to be there and share in their success 
stories” 
Ryan Chrysler, Head of Barton Clough Primary School
No More Throw Away People
What are you going to stop 
doing?
What are you going to start doing?
What are you going to do on Monday morning?
What can we do with people power?
The ‘Good Life’ Can Be Found in Every 
Neighbourhood 
Skills 
Care 
Assets 
Gifts
• Bullying People 
• Egging Houses 
• Spraying Walls 
• Smashing Windows 
• Respecting the Neighbourhood 
• Show respect to the Community 
• Getting involved in Community 
Events 
• Coach a Young Football team 
• Clean the Wall of the Arc 
Community Centre 
• Design and paint a mural around 
inclusion on the Arc Community 
Centre 
• Alt JFC to apply for Cash4Graft 
award 
• Alt JFC secured £250 Cash4Graft 
for new football kit
• An exciting and innovative initiative from Forever 
Manchester’s Community Building Team. 
• Recognises women as Community Builders who 
play a key role to bring about change in their 
neighbourhoods 
• Is the first specific training of it’s kind in the UK 
• 3-5 Days Community Building Training.
Karen Woods
1st WiN Network Launched in Great Lever
WIN Inspirational Women Book
Michelle Obama 
My time at Public Allies also gave me the opportunity to work with John McKnight 
and Jody Kretzmann, who developed the Asset-Based Community Development 
approach to neighborhood development, and that really influenced how we 
worked with communities.
Build Your 
Neighbourhood Vision 
What would you like to see more of in your neighbourhood?
What does ABCD mean to you? 
What would you like to see more of 
in YOUR neighbourhood’s?
Build Your Neighbourhood 
•Think about what you have – utilise the Assets that 
exist within your group 
•Think about what else you might need & who else 
you know that would be willing to help you 
•Think about who from the outside can help you get 
what you need, by building on what you have (trade 
your assets)
Questions & Answers
Evaluation
HELPING LOCAL PEOPLE DO 
EXTRAORDINARY THINGS. 
Introduction to Y-ed
What is Y-ed 
Wikipedia says 
“Y-ed is a free of charge general purpose diagramming 
program with a multiple document interface” 
Basically 
“Y-ed is a computer program that you can use to draw 
diagrams and save as different types of file” 
The types of diagrams you can draw include flow charts, 
mind maps, relationship diagrams and organisation 
diagrams
What you will learn 
How to open Y-ed 
Common terms used in Y-ed 
How to build a diagram 
How to organise a diagram 
Saving a diagram in different formats
Common Terms 
Node – A node represents points or entities on your diagram, depending on 
what your diagram is showing a node could be people, places, tasks etc 
Edges – These are the lines that connect nodes and show relationships 
Label – Labels are written information assigned to nodes and edges 
Palette – Like and artists palette this is where all the graphics/images can be 
found to create diagrams 
Panes – panes are different windows in Y-Ed that show different information 
Overview Pane – shows all of your diagram 
Structure view – explained later 
Neighbourhood view – explained later
Final exercise 
10 nodes – labeled 
16 edges 
3 colours of node 
2 edge colours 
Organic lay out 
Export as Jpeg

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Helping local people discover extraordinary community assets

  • 1. HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS. Gary Loftus - Head of Community Building A SHIFT IN FOCUS – START WITH WHAT YOU HAVE & YOU’LL KNOW WHAT YOU WANT…. Introduction to Asset Based Community Development
  • 2. Overview of the Session • Welcome & Introductions • Forever Manchester – What We Do • What Excites You About Today? • ‘We Can’ Game • The ABCD Approach (Asset Based Community Development) • Exercise – Gifts • Community Builders Story • The Neighbourhood Works • Build your neighbourhood
  • 3. Housekeeping • Mobile phones on silent • No Smoking • Fire Alarm • Toilets • Breaks
  • 4. Any Light Bulb Moments
  • 6. Our Approach Raising Money Goal 1: Raise Endowment Goal 2: Sustain Core Funding Goal 3: Generate Un-restricted Grant Making Knowing and Funding our Communities Goal 4: Identify, Connect and Mobilise Assets and Capacities throughout Greater Manchester Goal 5: Competently Model Community Building at Local Level Goal 6: Contribute to Active Social Change and Community Well Being Organisational capacity Goal 7: Improve our Business by Strengthening our Organisational Capacity
  • 7. Our Vision •Discover, Connect and Fund Assets in every Greater Manchester Neighbourhood •Match our resources to residents talents, skills, time and gifts •Build a £50 million Endowment •Measure our impact by the number of residents we engage with in the neighbourhoods
  • 8. Our Aspirations Aspiration 1: We will make the name Forever Manchester synonymous with resident led action and our approach will be defined as Charity the Mancunian Way Aspiration 2: We will emphasise the importance of human relationship building over institutional rules and programmatic responses to social and economic challenges Aspiration 3: We will shift the conversation across Greater Manchester from ones that focus on problems and scarcity to ones that focus on possibilities and abundance Aspiration 4: We will focus our unrestricted resources more strategically, toward a set of key results, to realise a vision of vibrant and connected communities Aspiration 5: We will conduct all our operations with an emphasis on sustainability, ensuring Forever Manchester continues to thrive and serve our communities effectively into the future
  • 9.
  • 10. 5 Points 1. Laughter Yoga is a unique concept where anyone can laugh for no reason, without relying on humour 2. We initiate laughter as an exercise in a group, but with eye contact and childlike playfulness, it soon turns into real and contagious laughter 3. The reason we call it Laughter Yoga is because it combines laughter exercise with yoga breathing 4. The concept of Laughter Yoga is based on scientific fact that the body cannot differentiate between fake laughter and real laughter if done with willingness 5. It was stated by a medical doctor, Dr. Madan Kataria from India with just five people from a Mumbai Park in 1995. Today there are thousands of laughter clubs in more than 7,000 worldwide
  • 12. You don’t need a sense of humour to laugh….
  • 13.
  • 14. • Breathing Intro Laughter – say name and laugh gently Breathing Clap – and add rhythm and sound - Ha, Ha, Ho, Ho, Ho Stretch Very, Good, Very Good Ya!!! Handshake Laughter – move people around and encourage eye contact Stretch Very Good, Very Good Ya!!!
  • 15. Over to you….. Skill-Interest What Excites You About Today?
  • 16. HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS. We Can Game
  • 17. What did you discover in your neighbourhood?
  • 18. HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS. Asset Based Community Development A Strength Based Approach to Community Building
  • 19. HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS. “The purpose of ABCD is to help people remember what they alrPreofeassdor Jyoh nk McnKnoighwt ”
  • 20. Turn it on its head
  • 21. About Asset Based Community Development? Asset Based Community Development (ABCD) Institute was founded in 1995 after 3 decades of community development research Founded by Professor John McKnight and Professor Jodi Kretzman at Northwestern University Chicago ABCD is asset based and relationship driven ABCD demonstrates focuses on assets in a community ABCD challenges traditional approaches to solving urban problems
  • 22. Asset Based Community Development A Strengths Based Approach is a different way of thinking about how to work for change – starting from a place of possibilities, strengths and capacities as opposed to problems and deficiencies. A Strengths Based Approach helps residents and organisations manage change by mobilising their existing and potential capacities, resources and assets.
  • 23. Community Building Six principals of Community Building  Start with people’s strengths  Start with relationship building  Placed based work is vitally important since most things come together in the neighbourhood  Citizen-led action is more durable and sustainable than professional intervention  Social justice is at the heart of every community building effort  When the conversation shifts from ‘isn’t it awful’ to what’s possible? Real community building begins
  • 24. What might be possible if people focused their attention on…. rather than problems more than weaknesses What can be done instead of what can’t be done
  • 25. Is The Glass Half Full or Half Empty? Individuals & Communities have deficiencies & needs Individuals & Communities also have skills and talents On which should Community Foundations focus most?
  • 26. Needs to Strengths Transaction Why not also have a model that…Transforms Focus on Deficiencies Focus on Assets Problem Response Identify Opportunities Charity Orientation Investment Orientation Grants to Agencies Grants, Loans, Investments, Leverage More Services Fewer Services High Emphasis on Agencies Emphasis on Associations Focus on Individuals Focus on communities/neighbourhoods Maintenance Development See People as Clients See People as Citizens and Co-producers ‘Fix People’ Develop Potential Programmes are the Answer People are the Answer
  • 27. Classic Needs Map High levels of drug and Alcohol use. High morbidity Anti social behaviour Gender inequality Racial tension/hate crimes High crime rates. Significant fear among older people High levels of ADHD Smoking related Heart disease Respiratory difficulties Obesity across The life course High unemployment Poor educational attainment Poor housing/environmental issues
  • 28. Classic Needs Map High levels of drug and Alcohol use. High morbidity Anti social behaviour Gender inequality Racial tension/hate crimes High crime rates. Significant fear among older people High levels of ADHD Smoking related Heart disease Respiratory difficulties Obesity across The life course High unemployment Poor educational attainment Poor housing/environmental issues
  • 31.
  • 32. Our Traditional Grant Making Approach Find It, Fund it & Fix it…. Tell us what’s wrong not what’s strong in your community….
  • 33. Strength Based Approach Residents in the Driving Seat
  • 34. Leaders, Connectors & Gift Givers  Leaders – Those that will lead the process long after you are gone. They are passionate about opening doors in their community and are aware of the strengths as well as the challenges within their community  Connectors – Those that easily connect with large numbers of their neighbours, they are serial relationship builders and seem to know everyone. On average a connector will know 50 people by name in their community.  Gift Givers – Those who want to contribute a particular skill, gift or knowledge set to the community building effort, but not well connected themselves, or may not see themselves in a leadership role.  FM discover the fourth dimension ‘The Naturals’.....
  • 36. WHAT does this picture SAY to you about COMMUNITY?
  • 37. Responses from Picture Survey “Working together”, “Overcoming difficult situations”, “Many can achieve more than the individual”, “People get more done together if working to the same goal”, “Do stuff rather than talk it down”, “Ignore naysayers”, “Actions speak louder than words” “Resilient”, Paving the way”, “Local resources”, “Recycling”, “No outside expert required to find the solution” “If you have the same care in wanting to achieve a particular goal and are happy to play your part, brining different strengths together, the impossible can be achieved” “Stay strong, stand strong”! “The only thing worse than those who give up and don’t try are those who do nothing” “This picture reminds me of the work going on in Alt, it should read the person who says it cannot be done should look at Alt and the people who are doing it”! “It also reminds me of teamwork and what can be achieved”! “I think its fantastic, full of symbolism. Any group or community cannot fail to be Inspired by ants, their ability to be so physically small yet solve huge and complex Issues”. ”We may not appreciate the damage they can wreak on crops and buildings, But their ability to battle the odds and win is clear in the picture”. ”Simple and powerful too”.
  • 40. Community = Institutional Assets Schools Colleges Libraries Hospitals Universities Local Authority Foundations
  • 41. Community = Local Economic Exchange
  • 43. Assets Community assets include: • The skills of local residents • The power of local associations • The resources of public, private and not for profit organisations • The physical and local resources of local places • The stories of our lives and evolving community
  • 44. Neighbourhood Asset Map Physical Space Local Economy Individuals Associations My Community Institutions Stories Institutions Schools Universities Community Colleges Police Departments Hospitals Libraries Social Service Agencies Not for Profits Museums Fire Brigades Media Foundations Individuals Gifts, Skills, Knowledge, and traits of: Youth Older Adults Artists Welfare Recipients People with disabilities Students Parents Entrepreneurs Activists Veterans Ex-offenders Local Economy For-profit business Consumer Expenditure Merchants Chamber of Commerce Business Associations Banks Credit Unions Foundations Institutional - purchasing power and personnel Barter and Exchange Micro-Business Corporations and Branches Physical Space Gardens Parks Playgrounds Bike Paths Walking Paths Forest/forest Preserves Picnic Areas Campsites Fishing Spots Duck Ponds Zoos Wildlife Centre Natural Habitats Housing Vacant Land & Buildings Streets Associations Animal Care Groups Anti-Crime Groups Business Organisations Charitable Groups Cultural groups Disability Groups Education Groups Elderly Groups Environmental Groups Family Support Groups Health Advocacy Heritage Groups Hobby Groups Interest Groups Men’s Groups Mentoring Groups Neighbourhood Groups Political Organisations Recreation Groups Religious Groups Service Clubs Social Groups Women’s Groups Youth Groups Stories From Manchester Alt Community Challenge Team Lostock Men’s Shed Cool 2 B Kind Great Lever Idea Works Lostock Allotment The ALTernative News Cash 4 Graft From Needs to Strengths
  • 45. Asset Role Call in Lostock (Trafford) I just wanted to share some of the amazing gifts of the people of Lostock that we have already discovered. It is a long and interesting list and doesn’t include everything, remember this list has been gathered in just under 4 Months, so here goes we’ve got: Gardeners, Cleaners, Bee Keepers, Bakers, Skaters, Jewelers Makers, Carpenters, Builders, Knitters, Radio Entrepreneurs, Fishermen, Chefs, Teachers, Card Makers, Jam Makers, Wine Makers, Recyclers, Quiz Masters, Veg Growers, Plumbers, Zumba Instructors, Shop Keepers, Party Organisers, Bike Riders, Child Minders, Computer Wizards, Cartoonists, Graffiti Artists, Dancers, Actors, Talkers, Dog Walkers, Spiritual Leaders, Healthy Eaters, Readers, Roofers, Hairdressers, Make Up Artists, Singers, Comedians, DJ’s, Support Workers, Carer’s, BMXer’s, Footballers, Campers, Out Doors Explorers, Mountain Climbers, Hikers and Bikers….. What happens next with this information is up to the Residents to decide, the list is growing every day and people are beginning to gather around ideas which utilise the skills they have that they can share with other people in engaging, practical and imaginative ways. The possibilities seem endless as does the list of assets waiting to be found. James Hampson - Asset Based Community Builder
  • 46. ABCD Methodology Discovering Strengths Organising & Mapping Linking & Mobilising Community led Initiatives Sustaining the Process
  • 47. What’s the Alternative? "If you keep on doing what you've always done, you'll keep on getting what you've always got”. W.L Bateman
  • 48. The ‘Good Life’ Can Be Found in Every Neighbourhood Skills Care Assets Gifts
  • 49. In Summary ABCD is about • Starting With What You Have • Mobilising Assets • Gifts • Skills • Talents of local people……. • Connecting Assets • Individuals • Associations • Institutions • Creating Local Economic Opportunities • Connecting Individuals and Associations • Starts From A Place Of Possibility Rather Than ‘Needs’ Focused • From Client to Citizen • Everyone has gifts
  • 50. Gypsy and community spokesperson Gloria Buckley MBE, reflecting on the Coalition Government flagship policy HELPING LOCAL PEOPLE DO “EXTRAORDINARY THINGS. I don’t know entitled what the ‘Big ‘Big Society’ Society’ is, if, as has been suggested, it is local communities, neighbourhoods and families looking after each other, the Gypsies and Travellers have always been members of a Bog Society, it has been the only one we could rely on’ The Real Big Society Andrew Ryder 2012
  • 52. Exercise: What Are Your Gifts? • Gifts of the Head • Things I know something about and would enjoy talking about with others • Gifts of the Heart • Things I am passionate about • Gifts of the Hands • Things or skills I know how to do and could potentially share with others
  • 53. Gary Loftus Community Builder – Where it all began – New Deal for Communities
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  • 60. Goole Street Residents People Powered Change
  • 61. Green Streets in East Manchester Design Concept
  • 63.
  • 64. Green Streets in East Manchester
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  • 70. Appreciative Inquiry Can you tell us about a time when you came together with neighbours/friends to do something positive in your neighbourhood?
  • 71. Lunch
  • 73. What key outcomes/sound bites were presented in the films? Consider from: Personal Professional Commissioners point of view
  • 74. When People Care Enough To Act
  • 76. 1. What does a disconnected neighbourhood look like? 2. How do you start to connect it? 3. What does a thriving neighbourhood look like?
  • 77. The Neighbourhood Works • Community Building • 2 Community Builders • 2 Community Building Support Workers • Cool 2B Kind • Themed Award/Gift Initiatives – Call’s for Action, Competitions and Sponsorship • Match Awards • The Idea Works • Connectors Clubs • Training Programme
  • 78. Pathfinder: • Pilot delivered to 1,600 year six pupils in Trafford • Identified 2 pathfinder schools in Greater Manchester • Alt Primary School – Oldham • Stoneleigh Primary School – Oldham • Introducing ‘Kindness’ in to the school curriculum • Stages: • 1 Dream, 2 Build, 3 Celebrate • Asset Mapping • Laughter workshops • Cool 2B Kind Poem • Cool 2B Kind Awards • Fundraising for Forever Manchester • Forever Manchester Festival • Neighbourhood Vision
  • 79.
  • 80. WHERE ARE THE……. BUMPING SPACES?
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  • 85. Paul Fisher Radio Presenter Resident of Alt http://www.heroesproject.org.uk/ http://www.ldok.net/ LDOK Oldham College
  • 86. Paul & Helen Presenting on Oldham Community Radio
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  • 92. PLACE BASED ASSET MAPPING
  • 93.
  • 94. THE IDEA WORKS Why have a meeting when you can have a PARTY?
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  • 97. Great Lever - The Idea Works “Why have a meeting when you can have a party”?
  • 98. Matched Funds Cash 4 Graft • Awards from £50 to £250 • Matching Volunteer time, gifts and skills to a fiscal match • Volunteer time valued at £10 per hour • Informal groups • Formal groups with new ideas that attract more people from the neighbourhood • Advance Payment Solutions – Pre-paid Card • 1st Community Foundation to use this method
  • 99. What is the return on investment? •Social return on investment • Match assets, skills and time to fiscal awards • £1 Fiscal Investment matched to £1 Assets + £1 Time = £3 minimum 1:2 return •Forever Manchester believes the approach will be attractive to: • The Philanthropist • The Mass Affluent • Local Authorities • Social Landlords • Small donations – The Obama Strategy • Public Health
  • 100. The Leaky Bucket CASH4GRAFT
  • 101. Pop In and Learn Café
  • 102. All Natural Health £250 = PRICELESS! “I’m very well thank you this group is keeping me out of mischief”. “We’re getting lots more jobs as we are mobile”. “You won’t believe it but we still haven’t used all the money from Cash4 Graft, even after buying equipment , we are managing to self sustain and also offering one-2one sessions”. Sheila Vora
  • 104. Lostock Community Orchard & Garden Discovering Local Hidden Treasures
  • 106. Alison Hills Story Off the train tracks on to the right tracks The boring bit 24 years of depression is enough for anyone to put up with. A load of different types of medication, therapy, and everyone sticking their nose in!! A new diagnosis of Cyclothymia 4 years ago made me realise I wasn't mental, I was just ill. For a while it beat me, to the point of constant thoughts of suicide. Hence the "off the train tracks" in the title.
  • 108. LOSTOCK FAMILY TIME FUN CLUB Tennis Academy
  • 109. Alison Hill Community Building Support Worker Forever Manchester’s Community Building Team Appointed September 2013
  • 110. Message to Alison Hill “I have to thank you and James both for the first step in getting my life back – it was a major boost” Cash4Graft recipient
  • 111. What is the value of connections?
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  • 115. What were the key outcomes and messages? Consider from a professional, personal and commissioners point of view….
  • 116. Lyndsey Ashworth Community Building Support Worker Forever Manchester’s Community building Team Appointed May 2013
  • 120.
  • 121. Creating Positive Images of Neighbourhoods
  • 123.
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  • 125. DAY 2
  • 127. Hard2Reach Thought I’d found the perfect solution….AGAIN! "If you keep on doing what you've always done, you'll keep on getting what you've always got”.
  • 128.
  • 129. And by doing so perhaps we attract.....
  • 130. Who’s ‘call’ is it anyway? Build On The Usual Suspects Assets
  • 131. Ermmm Hello Who you gonna call?
  • 132. Shift our focus from what’s wrong to what’s strong
  • 133.
  • 134. Create Space for Possibilities and Opportunities will emerge…..
  • 135. Become a Skilled at Spotting ‘The Light Bulb’ Moments
  • 136. Why have a meeting when you can have a party?
  • 137. What is the value of connections?
  • 138. People Like Us should live on Benefits Street! Right? See it from a different Angel
  • 139. The ALTernative? Dreams do come true…..
  • 140.
  • 141. It is more than a Green Route to School……. It’s helped build a community from the inside out……
  • 142.
  • 143. Lisa Brown - First Choice Homes Customer Involvement Officer ACCT Alters People “As an officer, if you wanted anything doing on an estate you had to do it for the community and handholdíng them through the entire process”! “I felt that this old method had left the people of Alt amongst other estates with the expectation that people would always come in and fix stuff for them”. “The strength based approach has completely turned my old ethos on its head it’s left me completely blown away by this new style of working”. “You can only hold a child’s hand for so long, there comes a point where you have to let go and let them walk for themselves”. Forever Manchester has made her look at the way she works and given her the opportunity to meet more people on the estate who Lisa admits “would never have given me the time of day without this project”!
  • 144. Crucial Conversations We changed Consultation to ‘Crucial Conversation’!
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  • 162. ACCT, FM Community Builder, FCHO CEO & Oldham’s Director of Public Health - May 2013
  • 163. What Makes a Community?
  • 164.
  • 165. THE ALTernative • Hypernews Website • Community House • Jam and Preserve Club • Coffee mornings moved to Refill at Alt Primary • Knit & Natter • Day’s Out – Blackpool Trip • Culture Club • Green Route to School • £45K Budget • 95 fruit trees • 300 fruit bushes • 10,000 bulbs • Community Café • Sewing Club • Laughter Workshops
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  • 172. Men Sheds Australia • Started in Australia • Over 500 Sheds • Now Part of the Infrastructure that supports programmes to improve men’s health • Social activity, utilising skills and knowledge Lostock Men’s Shed • Established 2012 with Fair Share Trust Funds £12K • George retired business man • Connected more than 25 retired/semi retired men in Lostock • Utilising classroom at Lostock College
  • 173. Lostock Handyman Service Kids Café helps find solution Connectors Club &
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  • 176.
  • 177. “It was great to attend The Neighbourhood Works celebration event and to see all the really inspirational stuff that has been happening locally.” “There was every reason to celebrate and I am sure the success is set to spread further” Councillor Tom Ross “The event really celebrated how Forever Manchester has empowered local residents to become independent and also support each other within their community. It was lovely to be there and share in their success stories” Ryan Chrysler, Head of Barton Clough Primary School
  • 178. No More Throw Away People
  • 179. What are you going to stop doing?
  • 180. What are you going to start doing?
  • 181. What are you going to do on Monday morning?
  • 182. What can we do with people power?
  • 183. The ‘Good Life’ Can Be Found in Every Neighbourhood Skills Care Assets Gifts
  • 184.
  • 185. • Bullying People • Egging Houses • Spraying Walls • Smashing Windows • Respecting the Neighbourhood • Show respect to the Community • Getting involved in Community Events • Coach a Young Football team • Clean the Wall of the Arc Community Centre • Design and paint a mural around inclusion on the Arc Community Centre • Alt JFC to apply for Cash4Graft award • Alt JFC secured £250 Cash4Graft for new football kit
  • 186.
  • 187.
  • 188. • An exciting and innovative initiative from Forever Manchester’s Community Building Team. • Recognises women as Community Builders who play a key role to bring about change in their neighbourhoods • Is the first specific training of it’s kind in the UK • 3-5 Days Community Building Training.
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  • 197. 1st WiN Network Launched in Great Lever
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  • 201. Michelle Obama My time at Public Allies also gave me the opportunity to work with John McKnight and Jody Kretzmann, who developed the Asset-Based Community Development approach to neighborhood development, and that really influenced how we worked with communities.
  • 202. Build Your Neighbourhood Vision What would you like to see more of in your neighbourhood?
  • 203. What does ABCD mean to you? What would you like to see more of in YOUR neighbourhood’s?
  • 204. Build Your Neighbourhood •Think about what you have – utilise the Assets that exist within your group •Think about what else you might need & who else you know that would be willing to help you •Think about who from the outside can help you get what you need, by building on what you have (trade your assets)
  • 207. HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS. Introduction to Y-ed
  • 208. What is Y-ed Wikipedia says “Y-ed is a free of charge general purpose diagramming program with a multiple document interface” Basically “Y-ed is a computer program that you can use to draw diagrams and save as different types of file” The types of diagrams you can draw include flow charts, mind maps, relationship diagrams and organisation diagrams
  • 209. What you will learn How to open Y-ed Common terms used in Y-ed How to build a diagram How to organise a diagram Saving a diagram in different formats
  • 210. Common Terms Node – A node represents points or entities on your diagram, depending on what your diagram is showing a node could be people, places, tasks etc Edges – These are the lines that connect nodes and show relationships Label – Labels are written information assigned to nodes and edges Palette – Like and artists palette this is where all the graphics/images can be found to create diagrams Panes – panes are different windows in Y-Ed that show different information Overview Pane – shows all of your diagram Structure view – explained later Neighbourhood view – explained later
  • 211. Final exercise 10 nodes – labeled 16 edges 3 colours of node 2 edge colours Organic lay out Export as Jpeg

Notes de l'éditeur

  1. Explain how as a funder over the past decade we focused on deficiencies rather than assets before organisations could access the funds we managed usually on behalf of governments, local authorities and private businesses
  2. The Asset Based approach looks at things through a different lens: it tries to understand where the opportunities are, and what strengths can be built on.
  3. When Foundation criteria only focuses on needs and deficiencies it can have the unintended consequence of blinding local people to their own and each others resources/capacities that could used to get what they want. This leads to a dependency on outside aid. What we want to do is to make sure outside resources respond to local priorities by building on the strengths of local communities, with residents in the lead; not build dependency.
  4. In a nutshell we are moving from a transactional way of doing business where we find problems, fund them, in the hope that we might fix them, to a transformative way that sees people as citizens with resources as equally important as our, real partners for durable citizen led change…
  5. To a process of grass roots grant making and community building that puts citizens in the lead. Of course we want to do this in a way that does not simply give gate keepers more power, and this is why Asset Based Community Development as a process matters so much: it shows us a clear way that everyone can be included and everyone’s voice can be heard.
  6. There is discovery, dream and design and the objective is to draw out the positives within the neighbourhood and wider community……….
  7. Important to recognise the great stuff that community groups do in our neighbourhoods, but creating space for problem solving, can lead to a space of conflict between residents and agencies. You Said, we didn’t do……..
  8. The Asset Based approach looks at things through a different lens: it tries to understand where the opportunities are, and what strengths can be built on.
  9. How many assets did we discover in last weeks session? Start with what you have it will help get what you need…………
  10. Community Builders become skilled at spotting, illuminating and connecting these ideas…..
  11. People in places are more likely to attend a party than a meting What community building activities might you undertake at a party?
  12. 10 minute group discussion and feedback………Talk about Disconnected, Connected and Thriving…………
  13. Frans Funky Fitness Club
  14. Jim Jam Girls, over 70 jars of jam and preserve produced, makes a surplus of 60p a jar which is invested back into the club and community
  15. All food made by local people and gorgeous Caribbean cuisine
  16. Click the audio to listen to the show…….
  17. Visitors from Gloucester are impressed by our community building efforts….
  18. Forward thinking First Choice Homes – see assets as an essential building block to creating successful communities
  19. Post it notes on the wall……..
  20. 28 C4G projects started in Trafford
  21. If you want inclusion then that’s already built in….. George purchases raised planters for older people and those with disabilities
  22. Film Club filmed the event – young people interviewed and recorded Cash4Graft recipients
  23. Obama’s first presidential campaign trained 3000 community organisers – who went into neighbourhoods to talk to people on the doorstep, in the house, the bar, anywhere where people were,,,,,