The document discusses global human resource management. It covers key aspects of global HRM including staffing policies, expatriate selection and management, performance evaluation, compensation, and training. Specifically, it describes the three main approaches to staffing - ethnocentric, polycentric, and geocentric. It also discusses criteria for selecting expatriates, types of training provided, challenges in performance evaluation across cultures, and components of a global compensation package.
1. Global Human Resource
Management
Dr. G C Mohanta, BE(Mech), MSc(Engg), MBA, PhD(Mgt)
Professor
Al-Qurmoshi Institute of Business Management,
Hyderabad - 500005
1
2. Global Human Resource Management
Global HRM treat the entire world as one large
country and carries out activities to use its
human resources effectively.
These activities include:
i. HR Strategy
ii.Staffing
iii.Performance Evaluation
iv.Management Development
v. Compensation
vi.Labour Relations, etc.
2
3. Ch 1 3
Staffing Policy
Staffing policy is concerned with the selection of
employees for particular jobs.
i. Selecting individuals who have the skill to do a
particular job.
ii. Tool for developing and promoting the desired
corporate culture of the firm.
4. Ch 1 4
Types of staffing policies
There are three types of staffing policies:
i. Ethnocentric approach
ii. Polycentric approach
iii. Geocentric approach
5. Ch 1 5
Ethnocentric Approach
All key management positions are filled by parent –
country nationals.
One’s own culture is superior
Overlooks important cultural factors
Host country lacks qualified professionals
Maintain a unified corporate culture
Create value by transferring core competencies
Limits advancement opportunities for host country
nationals
Leads to resentment, lower productivity, and high
turnover in employees.
6. Ch 1 6
Polycentric Approach
Decentralized control
Business Units in different countries have autonomy
from home office, like a local Co.
No standard forms or procedures
Recruits host country nationals to manage subsidiaries,
while parent country nationals occupy key positions at
corporate HQ.
Firm is less likely to suffer from cultural myopia.
Less expensive to implement
Host country nationals have limited opportunities to
gain experience outside their own countries
Gap due to language barriers, cultural differences may
isolate corporate HQ from foreign subsidieries.
7. Ch 1 7
Geocentric Approach
It seeks the best people for key jobs, throughout the
organization, regardless of nationality.
Hybrid of Ethnocentric and Polycentric approach
Based on informed knowledge of home and host
countries.
Enables firms to make best use of its HR
Helps the firm to build a cadre of international
executives, who feel at home working in no. of
countries.
Helps building a strong unifying corporate culture and
informal management network.
Reduces cultural myopia
Enhance local responsiveness
8. Ch 1 8
Expatriate & Inpatriate Managers
Expatriates are citizens of one country, who are
working in another country.
Inpatriates are citizens of a foreign country,
working in the home country of the multinational
employer. (e.g., Citizen of India, who moves to U.S
to work for Microsoft)
9. Ch 1 9
Expatriate selection
Four dimensions that predict success in a foreign
posting:
Self orientation – self esteem, self confidence, mental well
being, adapt their interest in food, sports, music and
hobbies.
Others orientation – ability to interact with host country’s
nationals, relationship development and willingness to
communicate by learning local language.
Perceptual ability – to understand the particular
behaviour of people in host countries, empathise.
Cultural toughness – relationship between country of
assignment and how well an expatriate adjusts
11. Ch 1 11
Training & Management Development
After selection, the next step is training the manager to do
the specific job.
MDP is a broader concept, it is intended to develop a
manager’s skills over his career in the firm, e.g., sending
managers on various foreign postings over years to build
his cross cultural sensitivity and experience.
To enhance management and leadership skills of
executives.
MDP has a strategic purpose, and helps reinforce desired
culture of the firm by creating an informal network.
12. Ch 1 12
Types of Training
i. Cultural training – understanding the culture of
host country, enhancing effectiveness,
familiarization trip before formal transfer.
ii. Language training – manager’s ability to
interact, help build rapport and improve
manager’s effectiveness.
iii. Practical training – adjust to day to day life in
host country, establish a routine, successful
adaptation, support network of friends
13. Management Development &
Strategy
Development programs designed to increase the
overall skill levels of managers through:
On going management education
Rotation of managers through a number of jobs within
the firm to give broad range of experiences
Used as a strategic tool to build a strong unifying
culture and informal management network
13
14. Ch 1 14
Performance Appraisal
These are the systems used to evaluate the performance of
managers against some criteria, that the firm judges to be
important for the implementation of strategy and
attainment of competitive advantage.
Important elements of control system.
2 groups evaluate the performance of Host country
managers and home country managers.
Biasness by cultural frame of reference and expectations
Unfair evaluation
Due to proximity, onsite manager should evaluate soft
variables of expatriate’s performance.
Consultation of home country manager to balance out.
15. Expatriate Compensation
Home-Based Pay
Pay based on an expatriate’s home country’s
compensation practices
Balance-Sheet Approach
A compensation system designed to match the
purchasing power in a person’s home country
Calculate base pay
Figure cost-of-living allowance (COLA)
Add incentive premiums
Add assistance programs 15
16. Ch 1 16
Components Global Compensation Package
i. Base Salary – in same range as base salary for similar
position in home country.
ii. Foreign Services Premium – extra pay to work outside
country of origin; offered as inducements to accept
foreign postings; compensates for living in an unfamiliar
country.
iii. Allowances –
a) Hardship allowance – difficult location, where basic
amenities like health care, schools, etc. are deficient.
b) Housing allowance – to afford same quality of housing
c) Cost of living allowance – to maintain std. of living
d) Education Allowance – expatriate’s children receive same
std. of education as in home country
iv. Taxation
v. Benefits – medical, pension, etc.