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INTEL Corporation
Sales & Distribution:
IT-Industry
Gaurav Singh Bisen
MBA-Tech Program-Marketing
NMIMS University
Presentation Flow
I.T Industry
in India
Why Intel?
SWOT
Analysis
Intel’s
Product Line
Sales
Organization
& Structure
Buyer-Seller
Interface
Sales
Forecasting
Intel’s
Distribution
Channel
Conclusion &
References
I.T Industry in India.
Major
Components
GDP
Revenue
Campaign
IT
Services
&
BPO
7.5 % till
now.
More
than $48
Billion
Digital
India
Campaign
About Intel Corporation.
Market Leader in Microprocessors & Chips
Headquarters in St. Clara, USA.
High Value Add in India. No Manufacturing
11 Locations in India.
Intel Market Share
2014 F Company
Headquarte
rs
2014 Total
1 Intel U.S. 51368
2 Samsung
South
Korea
37259
3 TSMC Taiwan 25088
4 Qualcomm U.S. 19100
5
Micron +
Elpida
U.S. 16614
SWOT Analysis- Intel
Strengths Weakness
OpportunityThreats
Strength-Intel
• Acceptance
• Largest share around
the world
• Almost every brand
which makes computer
is using Intel product.
• F a c t : P r o v e d i n
F i n a n c i a l R e p o r t
2005-2014.
• Fact: Intel is a top
l e a d i n g i n S t o c k
Details in 03 April
2015
• Highest in invest on
R&D.
• R&D played a very
crucial role in the
success of Intel
brand value.
• F a c t : I n t e l , t h e
highest spending for
R&D for 2013-2014.
• Easier for the new
p r o d u c t t o b e
accepted by the
market.
• design and develop
next generation
product .
• Gained trust from
thousand customer
b y p r a c t i c i n g
“Industry Standard
Research & Dev.Market Value & Share Largest Cust. Base
Weakness-Intel
• Accused of using
divisive strategies in
defense of its market
position against its
competitors.
• Retail prices are
higher compared to
competitors.
• Major weakness is
downside trends of
PC sales in the
recent years.
Price SensitivityWrong Market Positioning Dip in Sales of PC
Opportunity-Intel
• Keep customer as they
are first preference and
make changes on
regular basis
• R e l a t e d
diversification would
prove to be a huge
success: cellular or
broadband portion.
• Evidence: Intel
aware AMD is one
of the BIGGEST
competitor and that
is why Intel keep
moving forward
and the result where
I n t e l g a i n t h e
market share of
80% (+/-) and put
Intel as competitive
advantage.
DiversificationCustomer Preference Continous Improvement
Threat-Intel
• Mobile and
Smartphone chips like
ARM may destruct
Intel PC business.
• Google is planning to
make its own ARM-
based processor
• Cellphones can
perform the same
task as of PCs
Threat from GOOGLEWell established Competitors Increasing Cell-phone Market
Product-Mix INTEL
Processors Mobile Devices Boards Chipsets Network Product Server Product
Intel Core
(i3,i5,i7)
Value
Processor
Intel Xeon
Intel Quark
Pentium
Celeron
Intel-
Atom-
Processor-
Z3570
Intel-
Atom-
Processor-
Z3736F
Intel-
Atom-
Processor-
Z3530
Intel-
Atom-
Processor-
Z3736G
EDISSON
GALELIO
Server
Chipset
Workstatio
n Server
PC Chipset
Server
board
RAID
I/O device
Adapters
Controllers
Switches
Optics
Cables
Design by Management-Hierarchy
CEO
Brian Krzanich
CFO
Stacy Smith
President
Marketing
Human
Resources
Legal and
Secretary
Finance
Treasurer
Client
Computing
HR and Talent
Associate
Legal and
Privacy
Sales Staff
Sales Organization and Hierarchy
A strong partnership was required between Intel Sales and
Marketing and IT leadership for this collaboration.
Intel IT implemented a social collaboration platform that
enables sales teams to:
•Discover content and people.
•participate in focused & relevant discussions
•Speeding decision making.
Sales Efforts by Intel’s Team
Developed a sales collaboration model
Evaluation and selection a social collaboration platform
Engaged employees through Proof of Concept
Employee Transition & Change Management
Buyer-Seller Interface
INTEL
OEM ODM Others
Hewlett-Packard
Dell Computers
SuperMicro
Quanta
Source- http://www.intc.com/intelAR2011/business/marketing/
Sales Forecasting-Intel
Source- http://www.applematters.com/article/mac-sales-its-all-about-the-chips/P15/
Short Product Lifecycle
High Manufacturing Lead
Times
Derived Demand
Ingredient Branding-Intel
+ + +
Information Aggregation Mechanism
Intel’s Sales & Distribution Channel
The concept of 4C and 2S
4-C
2-S
COMPETITORS
CHANNELCOLLABORATORS
CUSTOMERS
SUBSTITUTES
SUPPLIERS Raw Materials - Silica, Plastic
Reduce Instruction Set Computer:
Alternative of Intel Chipset
4-C’s for Sales & Distribution (INTEL)
COMPETITORS
CHANNEL
COLLABORATORS
CUSTOMERS
AMD Google Motorola Cycrix
Apple Dell HP Toshiba
DIRECT
INDIRECT
Sales Force, Mail, Telemarketing,
Some Internet/Catalog,
Company Store
Stores (department, convenience,
supermarkets,
Some Internet/Catalog (e.g. Askul)
OS Software
4C & 2S Structure-Intel.
IntelSuppliers
Competitors
Substitutes
Channel Customers
E
N
D
U
S
E
R
Direct
C
H
A
N
N
E
L
Software
Providers
• OS
• Application
CollaboratorsLicensees
-IBM
-Others
RISC: SUN
Microsystems
KYOCERRA
GOOGLE, AMD, MOTOROLA, CYCRIX
Retailers &
Dealers:
• Amazon
• Snapdeal
- Flipkart
- Jumbo
- Croma
- Brand
outlets
APPLE,DELL, HP, TOSHIBA
Intel: In News
❖ Intel HDMI Dongle- Plug &
Play- Windows 10.
❖ Intel’s Atom Processors:
Failure. ARM rated for
Mobile Devices on Top.
❖ Marketing & Branding:
❖ Brand Ambassador: Jim
Parson aka Sheldon
Cooper.
THANK YOU
Aditi Jain
Ankit Joshi
Sanchit Luthra
Vaibhav Makkar
Parag Samant
Gaurav Singh Bisen

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Sales & Distribution Management: Case Study of Intel Incorporation

  • 1. INTEL Corporation Sales & Distribution: IT-Industry Gaurav Singh Bisen MBA-Tech Program-Marketing NMIMS University
  • 2. Presentation Flow I.T Industry in India Why Intel? SWOT Analysis Intel’s Product Line Sales Organization & Structure Buyer-Seller Interface Sales Forecasting Intel’s Distribution Channel Conclusion & References
  • 3. I.T Industry in India. Major Components GDP Revenue Campaign IT Services & BPO 7.5 % till now. More than $48 Billion Digital India Campaign
  • 4. About Intel Corporation. Market Leader in Microprocessors & Chips Headquarters in St. Clara, USA. High Value Add in India. No Manufacturing 11 Locations in India.
  • 5. Intel Market Share 2014 F Company Headquarte rs 2014 Total 1 Intel U.S. 51368 2 Samsung South Korea 37259 3 TSMC Taiwan 25088 4 Qualcomm U.S. 19100 5 Micron + Elpida U.S. 16614
  • 6. SWOT Analysis- Intel Strengths Weakness OpportunityThreats
  • 7. Strength-Intel • Acceptance • Largest share around the world • Almost every brand which makes computer is using Intel product. • F a c t : P r o v e d i n F i n a n c i a l R e p o r t 2005-2014. • Fact: Intel is a top l e a d i n g i n S t o c k Details in 03 April 2015 • Highest in invest on R&D. • R&D played a very crucial role in the success of Intel brand value. • F a c t : I n t e l , t h e highest spending for R&D for 2013-2014. • Easier for the new p r o d u c t t o b e accepted by the market. • design and develop next generation product . • Gained trust from thousand customer b y p r a c t i c i n g “Industry Standard Research & Dev.Market Value & Share Largest Cust. Base
  • 8. Weakness-Intel • Accused of using divisive strategies in defense of its market position against its competitors. • Retail prices are higher compared to competitors. • Major weakness is downside trends of PC sales in the recent years. Price SensitivityWrong Market Positioning Dip in Sales of PC
  • 9. Opportunity-Intel • Keep customer as they are first preference and make changes on regular basis • R e l a t e d diversification would prove to be a huge success: cellular or broadband portion. • Evidence: Intel aware AMD is one of the BIGGEST competitor and that is why Intel keep moving forward and the result where I n t e l g a i n t h e market share of 80% (+/-) and put Intel as competitive advantage. DiversificationCustomer Preference Continous Improvement
  • 10. Threat-Intel • Mobile and Smartphone chips like ARM may destruct Intel PC business. • Google is planning to make its own ARM- based processor • Cellphones can perform the same task as of PCs Threat from GOOGLEWell established Competitors Increasing Cell-phone Market
  • 11. Product-Mix INTEL Processors Mobile Devices Boards Chipsets Network Product Server Product Intel Core (i3,i5,i7) Value Processor Intel Xeon Intel Quark Pentium Celeron Intel- Atom- Processor- Z3570 Intel- Atom- Processor- Z3736F Intel- Atom- Processor- Z3530 Intel- Atom- Processor- Z3736G EDISSON GALELIO Server Chipset Workstatio n Server PC Chipset Server board RAID I/O device Adapters Controllers Switches Optics Cables
  • 12. Design by Management-Hierarchy CEO Brian Krzanich CFO Stacy Smith President Marketing Human Resources Legal and Secretary Finance Treasurer Client Computing HR and Talent Associate Legal and Privacy Sales Staff
  • 13. Sales Organization and Hierarchy A strong partnership was required between Intel Sales and Marketing and IT leadership for this collaboration. Intel IT implemented a social collaboration platform that enables sales teams to: •Discover content and people. •participate in focused & relevant discussions •Speeding decision making.
  • 14. Sales Efforts by Intel’s Team Developed a sales collaboration model Evaluation and selection a social collaboration platform Engaged employees through Proof of Concept Employee Transition & Change Management
  • 15. Buyer-Seller Interface INTEL OEM ODM Others Hewlett-Packard Dell Computers SuperMicro Quanta Source- http://www.intc.com/intelAR2011/business/marketing/
  • 19. Intel’s Sales & Distribution Channel The concept of 4C and 2S 4-C 2-S COMPETITORS CHANNELCOLLABORATORS CUSTOMERS SUBSTITUTES SUPPLIERS Raw Materials - Silica, Plastic Reduce Instruction Set Computer: Alternative of Intel Chipset
  • 20. 4-C’s for Sales & Distribution (INTEL) COMPETITORS CHANNEL COLLABORATORS CUSTOMERS AMD Google Motorola Cycrix Apple Dell HP Toshiba DIRECT INDIRECT Sales Force, Mail, Telemarketing, Some Internet/Catalog, Company Store Stores (department, convenience, supermarkets, Some Internet/Catalog (e.g. Askul) OS Software
  • 21. 4C & 2S Structure-Intel. IntelSuppliers Competitors Substitutes Channel Customers E N D U S E R Direct C H A N N E L Software Providers • OS • Application CollaboratorsLicensees -IBM -Others RISC: SUN Microsystems KYOCERRA GOOGLE, AMD, MOTOROLA, CYCRIX Retailers & Dealers: • Amazon • Snapdeal - Flipkart - Jumbo - Croma - Brand outlets APPLE,DELL, HP, TOSHIBA
  • 22. Intel: In News ❖ Intel HDMI Dongle- Plug & Play- Windows 10. ❖ Intel’s Atom Processors: Failure. ARM rated for Mobile Devices on Top. ❖ Marketing & Branding: ❖ Brand Ambassador: Jim Parson aka Sheldon Cooper.
  • 23. THANK YOU Aditi Jain Ankit Joshi Sanchit Luthra Vaibhav Makkar Parag Samant Gaurav Singh Bisen