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PRESENTED BY: 
Gauri Bhargava
THE LAW OF LEADERSHIP 
IT’S BETTER TO BE FIRST THAN IT IS TO BE BETTER 
It’s much easier to get into the mind first than to try to convince 
someone you have a better product than the one that did get 
there first. 
Usually the first brand tends to maintain it’s leadership because the 
Name often becomes generic.
If you didn’t get into the prospects mind first don’t give up hope; Find a 
new category you can be first in. 
Everyone is interested in what’s new. 
Few people are interested in what’s better. 
FORGET THE BRAND 
THINK CATEGORIES 
THE LAW OF CATEGORY 
If you can’t be the first in a category, 
Set up a new category you can be first in
THE LAW OF THE MIND 
It’s better to be first in the mind than to be first in the marketplace 
The law of mind modifies the law of leadership. 
Once the mind is made up, its rarely if ever changes. 
Once people perceive a product one way, that’s it! 
IMSAI 
8080 
MITS 
ALTAIR 
8800 
APPLE
THE LAW OF PERCEPTION 
Marketing is not a battle of products, it’s a battle of perceptions. 
All that exists in the world of marketing are perceptions in the mind of 
Customers or prospects. 
Most marketing people think that the battle between Honda Toyota and 
Nissan is based on quality styling and price. 
NOT TRUE 
It’s based on what people THINK about them!
THE LAW OF FOCUS 
The most powerful concept in marketing is owning the word in the 
prospects mind. 
The most effective way to influence the market is to own the word. 
The simple words are the BEST. 
The essence of marketing is narrowing the focus. You become stronger 
When you reduce the scope of your operations.
THE LAW OF EXCLUSIVITY 
Two companies cannot own the same word in the 
prospect’s’ mind. 
When a competitor owns a word or a position, it is futile to attempt 
to own the same word.
THE LAW OF LADDER 
The strategy to use depends on which rung you 
occupy on the ladder. 
All products are not created equal. There is a hierarchy in the mind 
that prospects use in making decisions. 
For each category there is a product ladder. 
HIGH INTEREST 
AUTOMOBILES COLA 
LOW INTEREST 
FURNITURE LUGGAGE
THE LAW OF DUALITY 
In the long run, every market becomes a two-horse race 
When you take the long view of marketing, you find that the battle 
Usually winds up as a struggle between two major players. 
“Only businesses that are no.1 and 
no.2 in their market could win in the 
increasingly competitive global 
arena. Rest are fixed, closed or sold.” 
-JachWelch, Ceo Geenral Electric 
Batteries - Duracell and Eveready 
Burgers - McDonalds and Burger King 
Sneakers - Reebok and Nike
THE LAW OF THE OPPOSITE 
If you’re shooting for second place, your strategy is determined by the 
leader 
If you want to establish a firm foothold on the second rung of the 
Ladder, study the firm above you. 
You must study the essence of the leader and then present the 
Prospect with the opposite. 
DON’T TRY TO BE BETTER: TRY TO BE DIFFERENT!
THE LAW OF DIVISION 
Over time a category will divide and become two or more categories 
A category starts of as a single entity but over time breaks up into 
other segments. 
COMPUTERS 
MINI-COMPUTERS 
LAPTOPS 
IMPORTED BEER 
PREMIUM 
BEER LITE BEER 
Companies make a mistake when they try to take a well known brand 
name in one category and use the same in another
THE LAW OF PERSPECTIVE 
Marketing effects takes place over an extended period of time 
Many marketing moves exhibit the same phenomenon. 
The long term effects are often the exact opposite of short term effects 
A company opting for sale is good for a short term period. Not long term
THE LAW OF LINE EXTENSION 
There’s an irresistible pressure to extend the equity of the brand 
One day a company is focused in a single product that is highly profitable. 
The next day same company is spread thin over many products and is 
losing money. 
LESS IS MORE! 
When you try to be all the things to all the people, you fail.
THE LAW OF SACRIFICE 
You have to give up something in order to get something. 
PRODUCT LINE 
If you want to be successful reduce your product line. Not 
expand it. Eg. Departmental stores vs Toys R Us. 
TARGET 
MARKET 
You don’t have to appeal to every body. You just need a 
strong positioning. Eg. Coke vs Pepsi 
CONSTANT 
CHANGE 
If you try to follow twist and turns of the market you are 
bound to wind up off the road. Eg People Express vs 
White castle.
THE LAW OF ATTRIBUTES 
For every attribute, there is an effective, opposite attribute 
Marketing is a battle of ideas. So if you are to succeed you must have 
an attribute of your own to focus your efforts around. 
Dramatize the value of your idea and increase your share.
THE LAW OF CANDOR 
When you admit a negative, the prospect will give you a positive 
Every negative statement you make about yourself is instantly accepted 
as a truth. 
Positive statements on the other hand are looked at as dubious. 
When a company starts a message by admitting a problem people tend 
to open their minds.
THE LAW OF SINGULARITY 
In each situation only one move will produce substantial results 
If the company is not a leader, they often try to end up to do the same 
As the leader. Whether you try hard or easy, the differences are marginal. 
“What works in marketing is the same as what works in the military: 
THE UNEXPECTED”
THE LAW OF UNPREDICTABLITY 
Unless you write your competitor’s plans, you can’t predict the future 
There’s a difference between predicting the future and taking a chance 
on the future. 
No one can predict the future with any degree of certainty. Nor should 
Marketing plans try to 
THE 
UNEXPECTED 
ALWAYS 
HAPPENS 
-PETER’S LAW
THE LAW OF SUCCESS 
Success often leads to arrogance, and arrogance to failure 
Ego is the enemy of successful marketing. Objectivity is what’s needed. 
When a brand is successful, the company assumes that Name is the 
ultimate reason. Actually it’s the opposite. 
Ego is only helpful when it acts as an effective driving force in building 
Up a business.
THE LAW OF FAILURE 
Failure is to be expected and accepted 
Admitting a mistake and not doing anything about it is a bad strategy. 
A better strategy is to recognize the failure early and cut your losses. 
It’s a lot easier to live with “we were all wrong” than the devastating 
“I was wrong”
THA LAW OF HYPE 
The situation is often the opposite of the way it appears in the 
press 
When things are going well, company doesn’t need a hype. 
When you need the hype it usually means you are in trouble. 
Companies or products that received more hype such as new coke, 
USA today, next computer are nowhere to be found today.
LAW OF ACCELERATION 
Successful programs are not built on fads , they’re built on trends 
Fad is like a wave. Trend is the tide. 
Fad goes up and down but trends might be invisible as a tide but the 
most powerful in he long run. 
If the fads go up, try to dampen them
LAW OF RESOURCES 
Without adequate funding an idea won’t get off the ground 
You need money to get into the prospects mind and then you need 
Money to stay there. 
Even the bet idea won’t go far without enough investment and capital. 
MONEY makes the marketing world go round

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22 immutablemarketing laws gauri bhargava

  • 2. THE LAW OF LEADERSHIP IT’S BETTER TO BE FIRST THAN IT IS TO BE BETTER It’s much easier to get into the mind first than to try to convince someone you have a better product than the one that did get there first. Usually the first brand tends to maintain it’s leadership because the Name often becomes generic.
  • 3. If you didn’t get into the prospects mind first don’t give up hope; Find a new category you can be first in. Everyone is interested in what’s new. Few people are interested in what’s better. FORGET THE BRAND THINK CATEGORIES THE LAW OF CATEGORY If you can’t be the first in a category, Set up a new category you can be first in
  • 4. THE LAW OF THE MIND It’s better to be first in the mind than to be first in the marketplace The law of mind modifies the law of leadership. Once the mind is made up, its rarely if ever changes. Once people perceive a product one way, that’s it! IMSAI 8080 MITS ALTAIR 8800 APPLE
  • 5. THE LAW OF PERCEPTION Marketing is not a battle of products, it’s a battle of perceptions. All that exists in the world of marketing are perceptions in the mind of Customers or prospects. Most marketing people think that the battle between Honda Toyota and Nissan is based on quality styling and price. NOT TRUE It’s based on what people THINK about them!
  • 6. THE LAW OF FOCUS The most powerful concept in marketing is owning the word in the prospects mind. The most effective way to influence the market is to own the word. The simple words are the BEST. The essence of marketing is narrowing the focus. You become stronger When you reduce the scope of your operations.
  • 7. THE LAW OF EXCLUSIVITY Two companies cannot own the same word in the prospect’s’ mind. When a competitor owns a word or a position, it is futile to attempt to own the same word.
  • 8. THE LAW OF LADDER The strategy to use depends on which rung you occupy on the ladder. All products are not created equal. There is a hierarchy in the mind that prospects use in making decisions. For each category there is a product ladder. HIGH INTEREST AUTOMOBILES COLA LOW INTEREST FURNITURE LUGGAGE
  • 9. THE LAW OF DUALITY In the long run, every market becomes a two-horse race When you take the long view of marketing, you find that the battle Usually winds up as a struggle between two major players. “Only businesses that are no.1 and no.2 in their market could win in the increasingly competitive global arena. Rest are fixed, closed or sold.” -JachWelch, Ceo Geenral Electric Batteries - Duracell and Eveready Burgers - McDonalds and Burger King Sneakers - Reebok and Nike
  • 10. THE LAW OF THE OPPOSITE If you’re shooting for second place, your strategy is determined by the leader If you want to establish a firm foothold on the second rung of the Ladder, study the firm above you. You must study the essence of the leader and then present the Prospect with the opposite. DON’T TRY TO BE BETTER: TRY TO BE DIFFERENT!
  • 11. THE LAW OF DIVISION Over time a category will divide and become two or more categories A category starts of as a single entity but over time breaks up into other segments. COMPUTERS MINI-COMPUTERS LAPTOPS IMPORTED BEER PREMIUM BEER LITE BEER Companies make a mistake when they try to take a well known brand name in one category and use the same in another
  • 12. THE LAW OF PERSPECTIVE Marketing effects takes place over an extended period of time Many marketing moves exhibit the same phenomenon. The long term effects are often the exact opposite of short term effects A company opting for sale is good for a short term period. Not long term
  • 13. THE LAW OF LINE EXTENSION There’s an irresistible pressure to extend the equity of the brand One day a company is focused in a single product that is highly profitable. The next day same company is spread thin over many products and is losing money. LESS IS MORE! When you try to be all the things to all the people, you fail.
  • 14. THE LAW OF SACRIFICE You have to give up something in order to get something. PRODUCT LINE If you want to be successful reduce your product line. Not expand it. Eg. Departmental stores vs Toys R Us. TARGET MARKET You don’t have to appeal to every body. You just need a strong positioning. Eg. Coke vs Pepsi CONSTANT CHANGE If you try to follow twist and turns of the market you are bound to wind up off the road. Eg People Express vs White castle.
  • 15. THE LAW OF ATTRIBUTES For every attribute, there is an effective, opposite attribute Marketing is a battle of ideas. So if you are to succeed you must have an attribute of your own to focus your efforts around. Dramatize the value of your idea and increase your share.
  • 16. THE LAW OF CANDOR When you admit a negative, the prospect will give you a positive Every negative statement you make about yourself is instantly accepted as a truth. Positive statements on the other hand are looked at as dubious. When a company starts a message by admitting a problem people tend to open their minds.
  • 17. THE LAW OF SINGULARITY In each situation only one move will produce substantial results If the company is not a leader, they often try to end up to do the same As the leader. Whether you try hard or easy, the differences are marginal. “What works in marketing is the same as what works in the military: THE UNEXPECTED”
  • 18. THE LAW OF UNPREDICTABLITY Unless you write your competitor’s plans, you can’t predict the future There’s a difference between predicting the future and taking a chance on the future. No one can predict the future with any degree of certainty. Nor should Marketing plans try to THE UNEXPECTED ALWAYS HAPPENS -PETER’S LAW
  • 19. THE LAW OF SUCCESS Success often leads to arrogance, and arrogance to failure Ego is the enemy of successful marketing. Objectivity is what’s needed. When a brand is successful, the company assumes that Name is the ultimate reason. Actually it’s the opposite. Ego is only helpful when it acts as an effective driving force in building Up a business.
  • 20. THE LAW OF FAILURE Failure is to be expected and accepted Admitting a mistake and not doing anything about it is a bad strategy. A better strategy is to recognize the failure early and cut your losses. It’s a lot easier to live with “we were all wrong” than the devastating “I was wrong”
  • 21. THA LAW OF HYPE The situation is often the opposite of the way it appears in the press When things are going well, company doesn’t need a hype. When you need the hype it usually means you are in trouble. Companies or products that received more hype such as new coke, USA today, next computer are nowhere to be found today.
  • 22. LAW OF ACCELERATION Successful programs are not built on fads , they’re built on trends Fad is like a wave. Trend is the tide. Fad goes up and down but trends might be invisible as a tide but the most powerful in he long run. If the fads go up, try to dampen them
  • 23. LAW OF RESOURCES Without adequate funding an idea won’t get off the ground You need money to get into the prospects mind and then you need Money to stay there. Even the bet idea won’t go far without enough investment and capital. MONEY makes the marketing world go round