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Name: Georgina Jane Owens
Address: 242 County Road 197, Athens,TN 37303
Phone number: 423-920-1571
Email address: georginaoa@aol.com
Objective
A position in which I can utilize my skills and abilities through my experience andeducation, with the
opportunity for future growth and development.
Summary of Qualifications
 The ability to learn quickly and adapt.
 Experience ina fast-paced office environment.
 Experience inlogistics, both shipping and receiving.
 Experience inaccounts receivable.
 Experience inaccounts payable.
 College courses in accounting and business math.
 Experience with 10 key.
 Experience keyingfor accounting within a Fortune 500 company.
EDUCATION
Tennessee WesleyanCollege, Athens,TN
Bachelor of Arts Degree in History – Graduated 1985
COMPUTERSKILLS
Everyday use of Microsoft Office Suite 2010, WIN (Warehouse Inventory Network), CICS40,everyday
use of 10 key.
SKILLS
Administrative Skills
 Organize personal work priorities.
 Participate in workplace safety procedures.
 Experience infiling and updating records.
 Produce word processeddocuments.
 Completion of mail duties.
 Experience ingeneral office procedures.
 Experience inuse of all office equipment.
 Able to work as part of a team.
 Fast and accurate data entry.
 Fast and accurate typing.
 Fast and accurate number input.
Communication Skills
 Excellentphone etiquette with a professional phone voice.
 Effective communication verbally as well as through written communication.
 Maintain appropriate confidentiality.
 Concise and informative written communication.
 Dictate notes quickly and accurately.
Customer Service Skills
 Learn about a company’s product or services quickly.
 Quickly understand and interpret customer’s needs and wants, responding quickly to their
requests.
 Take ownership of a customer’s needs, and always see problems through until they are fully
resolved.
 Quickly research and investigate issues that concern a customer.
 Diplomacy and sensitivity when working with internal and external customers.
 Ability to calm and assuage upset customers.
 Relay information in a concise and clear manner.
 Make customers feel valued, welcomed and accepted.
 Being polite and helpful at all times.
 Understanding that it is the perception in the customer’s mind that really matters.
PROFESSIONAL EXPERIENCE
Peytons Southeastern (Kroger), Cleveland, Tennessee – 10/1999 – present
RESUME(1)

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RESUME(1)

  • 1. Name: Georgina Jane Owens Address: 242 County Road 197, Athens,TN 37303 Phone number: 423-920-1571 Email address: georginaoa@aol.com Objective A position in which I can utilize my skills and abilities through my experience andeducation, with the opportunity for future growth and development. Summary of Qualifications  The ability to learn quickly and adapt.  Experience ina fast-paced office environment.  Experience inlogistics, both shipping and receiving.  Experience inaccounts receivable.  Experience inaccounts payable.  College courses in accounting and business math.  Experience with 10 key.  Experience keyingfor accounting within a Fortune 500 company. EDUCATION Tennessee WesleyanCollege, Athens,TN Bachelor of Arts Degree in History – Graduated 1985 COMPUTERSKILLS Everyday use of Microsoft Office Suite 2010, WIN (Warehouse Inventory Network), CICS40,everyday use of 10 key.
  • 2. SKILLS Administrative Skills  Organize personal work priorities.  Participate in workplace safety procedures.  Experience infiling and updating records.  Produce word processeddocuments.  Completion of mail duties.  Experience ingeneral office procedures.  Experience inuse of all office equipment.  Able to work as part of a team.  Fast and accurate data entry.  Fast and accurate typing.  Fast and accurate number input. Communication Skills  Excellentphone etiquette with a professional phone voice.  Effective communication verbally as well as through written communication.  Maintain appropriate confidentiality.  Concise and informative written communication.  Dictate notes quickly and accurately. Customer Service Skills  Learn about a company’s product or services quickly.  Quickly understand and interpret customer’s needs and wants, responding quickly to their requests.  Take ownership of a customer’s needs, and always see problems through until they are fully resolved.  Quickly research and investigate issues that concern a customer.  Diplomacy and sensitivity when working with internal and external customers.  Ability to calm and assuage upset customers.  Relay information in a concise and clear manner.  Make customers feel valued, welcomed and accepted.  Being polite and helpful at all times.  Understanding that it is the perception in the customer’s mind that really matters.
  • 3. PROFESSIONAL EXPERIENCE Peytons Southeastern (Kroger), Cleveland, Tennessee – 10/1999 – present