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E-Government Practices and
Future Direction in Sweden

Annika Bränström
Director General, Swedish Companies Registration Office
Chairman, Swedish eGovernment Delegation
Deputy Chairman, Swedish eIdentification Board
Sweden                  • 450 000 sq.km.
                           • Population 9,5 million
                           • 23 persons/sq.km.
                           • Stockholm, pop. 2 000 000
                           • Gothenburg, pop. 900 000
                           • Malmö, pop. 650 000
                           • 21 counties/290 municipalities


               Stockholm
                           • 93 % Access to the Internet at
Gothenburg                   home
                           • 86 % Access to broadband at
       Malmö
                             home
                           • 5 % Never used a computer
                             *Individuals aged 16-74
                             Source: Sweden Statistics 2012
12 Ministries
             Ministry of Rural Affairs             Ministry of Education              Ministry of the

                   Ministry of Culture                                                 E Ministry of Employment
                                                        Ministry of Health
                         Ministry of Defence                                                    Ministry of Justice
                                                            The Ministry for
                             Ministry of Finance                                                   Ministry of Enterprise
                                                            Foreign Affairs




                                                            Prime Minister's Office




                                                            More than 250
                                                            autonomic
                                                            authorities


2011-03-04
Need for a delegation

• Autonomous Government Agencies
• Duplication of work occurs
• Governance and inter-agency coordination
  needed
• Increase the efficiency
• Develope more user-friendly interfaces for
  eServices
Goals & Purpose
  • As easy as possible for as
    many as possible
  • IT in the service of people
        – Simplify life for individuals and businesses.

        – Smarter and more transparent public sector
          supports innovation and participation.

        – An effective and more efficient public sector.



2012-11-13
The eGovernment Delegation
17 of them got the challenging task…
                                                                                          The Swedish Agency
                                                                                          for Economic and
                                                                                          Regional Growth
                                 The Swedish
The Swedish
                                 mapping, cadastral and
Employment Agency
                                 land registration                The Swedish Tax
                                 authority                        Agency

The Swedish
Companies                                                                                     The Swedish
Registration                       The Swedish                                                Association of Local
Office                             Migration Board                                            Authorities and
                                                                    The Swedish               Regions
                                                                    Customs
The Swedish
Social Insurance
Administration                                                                             The Swedish Transport
                                                                                           Agency
                                     The Swedish               The Swedish National
                                     Civil                     Archives
                                     Contingencies
                                     Agency
                                                                                           Swedish Board for Study Support



                   The Legal, Financial      The Swedish
                   and Administrative        National Police
                   Services Agency           Board                   The Swedish Pensions Agency




 2012-11-13
The eGovernment Delegation
• Draw up and develop strategy
• Coordinate development projects
• Follow up impact
• Coordinate IT standardisation
   issues
• Assist the Government in
   international work
• Open data (PSI) and social media
    – Interim reports twice a year
    – Final report by 31 December 2014
Businesses                           Citizens



PRODUCTS AND CHANNELS
                                                            Printed matter
                                           Agencies,        Personal meetings
     Verksamt.se     Sector Portals        municipalities   Telephone
                                           websites         Etcetera


SHARED INFRASTRUCTURE
                                                            Basic data   Basic data
                                                            business     person
                                       ”My power of
     eID           ”My messages”
                                       attorneys”
                                                            Basic data   Basic data
     ”My cases”    ”My e-archive”      Etcetera             GIS          …


GOVERNMENT AGENCIES

     Back-end        Data and              Information
     Systems         Archives              and service




2012-11-13
eID in Sweden
• App 4,5 million eIDs, population 9
  million
• The private sector is the provider of
  eIDs
• The public sector purchases
  autentication and e-signature services
  on a commercial usage basis
• 250 million autentication transactions
  last year
• 15 million electronic signatures in public
  sector
• No qualified electronic signatures
Annika branstrom short global forum nov.2012
Important pieces and challanges
  • Coordination
        – Processes
        – Connect and sharing
          information
        – Standards
        – Architecture
            • IT
            • Information
  • Regulations
  • Financing


2012-11-13
www.edelegationen.se
  www.edelegationen.ning.com
www.facebook.com/edelegationen
 www.twitter.com/edelegationen

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Annika branstrom short global forum nov.2012

  • 1. E-Government Practices and Future Direction in Sweden Annika Bränström Director General, Swedish Companies Registration Office Chairman, Swedish eGovernment Delegation Deputy Chairman, Swedish eIdentification Board
  • 2. Sweden • 450 000 sq.km. • Population 9,5 million • 23 persons/sq.km. • Stockholm, pop. 2 000 000 • Gothenburg, pop. 900 000 • Malmö, pop. 650 000 • 21 counties/290 municipalities Stockholm • 93 % Access to the Internet at Gothenburg home • 86 % Access to broadband at Malmö home • 5 % Never used a computer *Individuals aged 16-74 Source: Sweden Statistics 2012
  • 3. 12 Ministries Ministry of Rural Affairs Ministry of Education Ministry of the Ministry of Culture E Ministry of Employment Ministry of Health Ministry of Defence Ministry of Justice The Ministry for Ministry of Finance Ministry of Enterprise Foreign Affairs Prime Minister's Office More than 250 autonomic authorities 2011-03-04
  • 4. Need for a delegation • Autonomous Government Agencies • Duplication of work occurs • Governance and inter-agency coordination needed • Increase the efficiency • Develope more user-friendly interfaces for eServices
  • 5. Goals & Purpose • As easy as possible for as many as possible • IT in the service of people – Simplify life for individuals and businesses. – Smarter and more transparent public sector supports innovation and participation. – An effective and more efficient public sector. 2012-11-13
  • 6. The eGovernment Delegation 17 of them got the challenging task… The Swedish Agency for Economic and Regional Growth The Swedish The Swedish mapping, cadastral and Employment Agency land registration The Swedish Tax authority Agency The Swedish Companies The Swedish Registration The Swedish Association of Local Office Migration Board Authorities and The Swedish Regions Customs The Swedish Social Insurance Administration The Swedish Transport Agency The Swedish The Swedish National Civil Archives Contingencies Agency Swedish Board for Study Support The Legal, Financial The Swedish and Administrative National Police Services Agency Board The Swedish Pensions Agency 2012-11-13
  • 7. The eGovernment Delegation • Draw up and develop strategy • Coordinate development projects • Follow up impact • Coordinate IT standardisation issues • Assist the Government in international work • Open data (PSI) and social media – Interim reports twice a year – Final report by 31 December 2014
  • 8. Businesses Citizens PRODUCTS AND CHANNELS Printed matter Agencies, Personal meetings Verksamt.se Sector Portals municipalities Telephone websites Etcetera SHARED INFRASTRUCTURE Basic data Basic data business person ”My power of eID ”My messages” attorneys” Basic data Basic data ”My cases” ”My e-archive” Etcetera GIS … GOVERNMENT AGENCIES Back-end Data and Information Systems Archives and service 2012-11-13
  • 9. eID in Sweden • App 4,5 million eIDs, population 9 million • The private sector is the provider of eIDs • The public sector purchases autentication and e-signature services on a commercial usage basis • 250 million autentication transactions last year • 15 million electronic signatures in public sector • No qualified electronic signatures
  • 11. Important pieces and challanges • Coordination – Processes – Connect and sharing information – Standards – Architecture • IT • Information • Regulations • Financing 2012-11-13