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6 offices
worldwide
2,000+
Atlassians
3
We believe behind every great 

human achievement, there is a team. 

Our mission is to unleash the
potential in every team.
3
Our experience: Software teams driving innovation
Player statistics & analytics
platform through NHL.com
Order pizza through web,
phone, watch, TV, voice.
UPS plans routes with 

real-time traffic data
SOFTWARE SUPPORT
Success with software teams leads the way for all teams
HR
LEGAL
FINANCE
IT
MARKETING
Today teams face increasing complexity
Which
email?
Huh?
I sent
that to you
already
Is this thing
done?
That file is
outdated
I think
Luanne is on
that
Multi-device

workflows
Distributed

workforce
Information

overload
Speed of

change
DISCUSS
What we do for teams
ORGANIZE
COMPLETE
WITH YOUR TEAM
What we do for teams
Tasks &

projects
Pages &

files
Messages,

& calls
Requests 

& SLAs
Code &

reviews
COMMON
PEOPLE
TEAMS
COMMENTS
MENTIONS
SHARES
NOTIFICATIONS
UNIQUE
What Atlassian does for teams
SOFTWARE
IT
BUSINESS
Plan & track
Adopt agile best practices. Plan
projects, manage dependencies
and track team progress.
Build & ship
Collaborate on code with inline
comments and pull requests.
Manage and share your Git and
Mercurial repositories.
Collaborate & document
Keep teams connected with chat.
Collaborate on product
requirements, roadmaps and
technical documentation.
Automate & deploy
Embrace continuous delivery.
Automate builds, tests and releases
in a single workflow.
Atlassian for software teams
Everything your team needs to build & deliver great software, fast
Service Management
Manage incidents, problems,
changes, and service requests. Give
your IT team the tools they need to
be fast and responsive.
Make help easy
Give people an easy way to ask for
help and let them self-serve for
simple issues.
Document Knowledge
Manage your support documents as
well as your IT policies & procedures
in one central and collaborative
place.
Bring the team together
Connect agents with experts to
solve problems faster. Centralize
team communication so you never
miss an update.
Atlassian for IT teams
Simple & smart service for happier customers
Atlassian for business teams
Organize, discuss and do work across all your teams
Organize for success
The path from inspiration to
realization of your business
initiatives requires organized
teamwork. Always keep your
team informed every step of the
way.
Manage approvals
Don't get slowed down by finding
an approver. Organize and
standardize your approval
process so you can uncover
blockers and speed the flow from
'idea' to 'done'.
Create, share & discuss
Collaborate with your team on the
work needed to keep your
projects moving forward -
meeting notes, project plans,
office files, and more - all in one
place.
Stop email chains
Don't bury important communication
in email silos. Connect teams to share
ideas, plans and more.
Customers of all sizes in every industry
Tesla drives the
auto industry
into the future.
Atlassian helps Tesla work more efficiently in
the name of energy efficiency.
#1 in the UK,
Daily Telegraph
reaches 3M
readers a day.
The Daily Telegraph uses Atlassian to keep the
presses – and other media channels – running.
Built & refined, for teams
Using the insights of 

50,000 customers, we design
products that help teams work
better together
Easy to use & adopt
We invest in making products that
are easy to access, easy to use, and
immediately put

to work
Versatile & adaptable
Our products are designed to be
useful in a broad range of workflows
and projects
Integrated & open
Our products are designed to
work well together, and with
critical third-party platforms/
applications
Atlassian products are focused on helping
teams organize, discuss, and complete work
Atlassian is not your traditional
enterprise software company
The old way The Atlassian way
Z z
Do-it-yourself software

Fits any budget

Predictable pricing

Bottom up

Day cycles

E-commerce business model
Hard to try & deploy

Expensive to buy

Heavy discounting

Top down

Month cycles

Offline business model
Products
What we do for teams
COMMON
PEOPLE
TEAMS
COMMENTS
MENTIONS
SHARES
NOTIFICATIONS
Tasks &

projects
Pages &

files
Messages,

& calls
Requests 

& SLAs
Code &

reviews
UNIQUE
Customer deployment options
Cloud
WE HOST
Server
YOU HOST
Hosted in the cloud

Instant setup

Monthly or annual subscription
Host on your hardware

Extreme customization

Perpetual license
Data Center
YOU HOST
High availability

Performance at scale

Annual term license
Data Center is not available for HipChat
for Business Teams
Project planning

Progress tracking
The JIRA family
Track, report, & discuss
for IT Teams
Incident & request tracking
Self-service
SLAs and reports
for Software Teams
Sprint & release planning

Agile boards

Development reports
The #1 Agile development solution for tracking,
managing & reporting on software projects
Product managers:
Planning projects,
sprints, and timelines
for the next big release
Dev managers:
Managing scope,
timelines, and resources
for an on-time release
Developers: Tracking
issues, bugs, and any
work item related to the
project at hand
Use Cases
A Service Desk your employees and IT team
will love to use
COLUMN TITLE
Use cases
Agents
Agents get the tools they
need for fast responsive
service including an intuitive
interface, dynamic queues,
visual SLAs, and knowledge
Employees
Employees get an easy
way to ask for help and
self-serve for any issue
Managers
Managers get real-time
reports to track the team’s
progress and stay on top
of critical issues
Any business team, any project
Marketing: Manage
review cycles for
marketing campaigns
HR: Manage candidate
tracking and employee
onboarding
Finance: Managing
purchasing and
procurement processes
Use cases
The simplest place to create, organize and
discuss work with your team
Product requirements and
documentation for
software teams
Project documents and file
collaboration for business
teams
Use cases
Technical projects and
knowledge base for IT
teams
Use cases
Connect employees with
experts to tap into tribal
knowledge throughout the
company
Streamline meeting
preparation, note taking
and follow-up on action
items
Share and collaborate
pages and files
Real-time team messaging, video and audio
communications
Know who’s
available to chat at
all times
Get system
notifications fed into
HipChat to keep
your team up to date
Chat with your team
from everywhere
Use cases
The best way to keep customers and
employees informed during downtime
IT Teams: Keep users
informed and build trust during
an incident by displaying real-
time status info at the top of
your page
Support Teams: Reduce
the flood of duplicate
support tickets during an
incident. Show the current
status of each piece of your
service.
DevOps Teams:
Subscribed users will
receive status updates so
you can focus on fixing the
issue at hand rather than
answering “what’s the
status of this?” questions.
Use Cases
The Git solution for professional teams.
Code management and collaboration.
Code reviews and
quality
Code collaboration and
hosting for development
teams.
Use cases
Products for teams
Products for teams
Products for teams
Products for teams
Quickly find, try and buy over 3,000 add-ons for
Atlassian products
3,000+

add-ons
Thank you!
Flexible
Out-of-the-box personalization to fit
your team and process.
Extensible
800+ plug-and-play add-ons and
rich APIs.
Visibility
The single source of truth for
projects and team activity.
Integrations
Work with all of your existing
developer tools.
Scalable
Designed for teams of 10 or
10,000+ and everyone between.
The JIRA family
Track, report, & discuss
Core Capabilities
Releasing
Ship with confidence and sanity
knowing the information you have
is always current.
Tracking
Prioritize and discuss your team's
work in full context with complete
visibility.
Agile Planning
Create user stories and issues,
plan sprints, and distribute tasks
across your software team.
Reporting
Improve team performance based
on real-time, visual data you can
use.
Integration
Show information from source
code repositories & build systems
to get the whole picture.
Core Capabilities
Self-service portal
Give people an easy way to ask for
help or self-serve
Service management
Incident, problem, change and
request management. Everything
your IT team needs out of the box.
Dev & IT
Link your tickets to your
development backlog in JIRA for
fast resolution across teams
Agent Collaboration
Bring agents and experts together
to solve problems faster. Never
miss an update with mobile alerts
Share Knowledge
Put information at your agent’s
fingertips for speedy issue
resolution
Take Service outside of IT
Easily spin up a basic service desk
for teams like HR, finance, and
legal to service their customers
Core Capabilities
Collaborate
Be in the know with @mentions to
keep team members informed
Organize information
Central location for project info
such as comments, files and due
dates
Business templates
Use out-of-the-box templates or
customize them to match how your
business teams work.
Track history
Get visibility into what your team
members are working on, what the
status is and when it will be done
Measure results
Reports and dashboards provide
insight into how your business
team is doing
Core Capabilities
Create and share anything
Meeting notes, product
requirements, file lists, project
plans and more.
Versioned and stored
Track every version and change
securely and simply.
People to people
Share, discuss and collect feedback
with comments, @mentions, and
likes.
JIRA integration
Connect to JIRA to link track
worked to related documents and
project plans.
Extend with add-ons
Hundreds of add-ons for themes,
diagramming, charts and workflows
in the Atlassian Marketplace.
Built for teams
Give every team, project, or
department its own space to
organize work.
Core Capabilities
Never lose track of a
conversation
Connect with your team, wherever you are.
Persistent and searchable chat history makes
sure you are never out of touch
Drag and drop file sharing
Grab files from your desktop, DropBox, email
or anywhere. HipChat shows a preview of the
file to everyone in the room
Integrate over 100+ tools
Gain transparency for your entire team by
bringing notifications into your conversations
from Github, JIRA, Zendesk, and more
Run it on everything
HipChat synchronizes across desktop, mobile,
and web apps. Conversations are never lost
when you switch devices
Communicate better
Through group chat, video calls, screen
shares, and more, HipChat helps you
communicate better
Serious fun
Get your groove back with custom emoticons
and bots, animated GIFs, Instagram feeds, and
Twitter notifications. Work doesn't always have
to feel like work
Core Capabilities
Granular incident communication
Give customers one place to view
active & past incidents and scheduled
maintenance. Components let you
showcase real-time status for each
piece of your service.
Subscriptions
Subscriptions via e-mail, SMS, or
webhook proactively notify users of
status updates in real-time.
Automation with integrations
Integrate monitoring, alerting, and
ChatOps tools to automate your
incident communication workflow.
Performance metrics
Add performance metrics to you status
page to showcase your uptime and
transparency
Private Pages
Private pages keep employees
informed of internal service
statuses and feature authentication
via IP restrictions, SAML 2.0, &
Google Auth.
Page customization
Brand your page with a logo or
cover image, custom URL, and
custom CSS/HTML.
Core Capabilities
Collaborative
Encourage, enforce and facilitate discussions
and ensure code quality with reviews via Pull
Requests.
Integrations
Integrate with the tools you know and love via
APIs and webhooks, or take advantage of the
hundreds of add-ons available in the Atlassian
Marketplace.
Secure
Enterprise-grade security with fine-grained
permissions and merge checks, all the way
down to the branch level.
Flexibility
Deployment flexibility for those who wish to
work in the cloud or behind their firewall.
Scalability
A tool that grows as you grow. For those
working behind the firewall, start with a single
server and move to a multi-node data center
deployment.
FOR CUSTOMERS
FOR DEVELOPERS
Thousands of add-ons
Choose from add-ons for any of
your products to help your team go
faster and be better
Simple procurement
Add-ons become part of your single
Atlassian invoice, with simple
monthly or annual renewals
Cloud or Server
Whatever your choice of Atlassian
product, our add-on developers
have you covered
47,000 instant customers
Quickly get your add-on to market
and in front of millions of Atlassian
users and thousands of teams
Sales support tools
Transaction systems, licensing and
provisioning, renewals automation -
all out of the box
Developer platform
Overviews and API references,
Marketplace GTM assistance,
dashboards and API feeds of
evaluations and sales
Core Capabilities
Get visibility across all teams and projects
Portfolio for JIRA
Product managers:
Building realistic
roadmaps and playing
with what-if scenarios
Project Managers:
Planning milestones,
managing dependencies
and tracking progress.
Use CasesPortfolio for JIRA
Dev managers:
Managing scope,
timelines, and resources
for an on-time release
Core Capabilities
Adapt
Make fast prioritization and tradeoff
decisions and instantly see the
impact in the plan so you can
answer the 'what-if' questions.
Manage
Manage team availabilities and skill
sets so you can avoid bottlenecks
and ensure the right people are
available when needed.
Forecast
Optimize your schedule in real-
time, and instantly forecast realistic
release dates so you know when
you can deliver.
Track
Set business goals and track
progress to make sure you execute
on your strategy and everyone is
aligned to the same priorities.
Report
Have one single source of truth
with aggregated visibility across
teams so you can keep everyone
on the same page.
Portfolio for JIRA
Plan
Create a plan from your existing
data in JIRA Software and roll-up
epics into initiatives for a cross-
team, cross project view.

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Atlassian Overview

  • 1.
  • 3. 3 We believe behind every great 
 human achievement, there is a team. 
 Our mission is to unleash the potential in every team. 3
  • 4. Our experience: Software teams driving innovation Player statistics & analytics platform through NHL.com Order pizza through web, phone, watch, TV, voice. UPS plans routes with 
 real-time traffic data
  • 5. SOFTWARE SUPPORT Success with software teams leads the way for all teams HR LEGAL FINANCE IT MARKETING
  • 6. Today teams face increasing complexity Which email? Huh? I sent that to you already Is this thing done? That file is outdated I think Luanne is on that Multi-device
 workflows Distributed
 workforce Information
 overload Speed of
 change
  • 7. DISCUSS What we do for teams ORGANIZE COMPLETE WITH YOUR TEAM
  • 8. What we do for teams Tasks &
 projects Pages &
 files Messages,
 & calls Requests 
 & SLAs Code &
 reviews COMMON PEOPLE TEAMS COMMENTS MENTIONS SHARES NOTIFICATIONS UNIQUE
  • 9. What Atlassian does for teams SOFTWARE IT BUSINESS
  • 10. Plan & track Adopt agile best practices. Plan projects, manage dependencies and track team progress. Build & ship Collaborate on code with inline comments and pull requests. Manage and share your Git and Mercurial repositories. Collaborate & document Keep teams connected with chat. Collaborate on product requirements, roadmaps and technical documentation. Automate & deploy Embrace continuous delivery. Automate builds, tests and releases in a single workflow. Atlassian for software teams Everything your team needs to build & deliver great software, fast
  • 11. Service Management Manage incidents, problems, changes, and service requests. Give your IT team the tools they need to be fast and responsive. Make help easy Give people an easy way to ask for help and let them self-serve for simple issues. Document Knowledge Manage your support documents as well as your IT policies & procedures in one central and collaborative place. Bring the team together Connect agents with experts to solve problems faster. Centralize team communication so you never miss an update. Atlassian for IT teams Simple & smart service for happier customers
  • 12. Atlassian for business teams Organize, discuss and do work across all your teams Organize for success The path from inspiration to realization of your business initiatives requires organized teamwork. Always keep your team informed every step of the way. Manage approvals Don't get slowed down by finding an approver. Organize and standardize your approval process so you can uncover blockers and speed the flow from 'idea' to 'done'. Create, share & discuss Collaborate with your team on the work needed to keep your projects moving forward - meeting notes, project plans, office files, and more - all in one place. Stop email chains Don't bury important communication in email silos. Connect teams to share ideas, plans and more.
  • 13. Customers of all sizes in every industry
  • 14. Tesla drives the auto industry into the future. Atlassian helps Tesla work more efficiently in the name of energy efficiency.
  • 15. #1 in the UK, Daily Telegraph reaches 3M readers a day. The Daily Telegraph uses Atlassian to keep the presses – and other media channels – running.
  • 16. Built & refined, for teams Using the insights of 
 50,000 customers, we design products that help teams work better together Easy to use & adopt We invest in making products that are easy to access, easy to use, and immediately put
 to work Versatile & adaptable Our products are designed to be useful in a broad range of workflows and projects Integrated & open Our products are designed to work well together, and with critical third-party platforms/ applications Atlassian products are focused on helping teams organize, discuss, and complete work
  • 17. Atlassian is not your traditional enterprise software company The old way The Atlassian way Z z Do-it-yourself software Fits any budget Predictable pricing Bottom up Day cycles E-commerce business model Hard to try & deploy Expensive to buy Heavy discounting Top down Month cycles Offline business model
  • 19. What we do for teams COMMON PEOPLE TEAMS COMMENTS MENTIONS SHARES NOTIFICATIONS Tasks &
 projects Pages &
 files Messages,
 & calls Requests 
 & SLAs Code &
 reviews UNIQUE
  • 20. Customer deployment options Cloud WE HOST Server YOU HOST Hosted in the cloud Instant setup Monthly or annual subscription Host on your hardware Extreme customization Perpetual license Data Center YOU HOST High availability Performance at scale Annual term license Data Center is not available for HipChat
  • 21. for Business Teams Project planning Progress tracking The JIRA family Track, report, & discuss for IT Teams Incident & request tracking Self-service SLAs and reports for Software Teams Sprint & release planning Agile boards Development reports
  • 22. The #1 Agile development solution for tracking, managing & reporting on software projects
  • 23. Product managers: Planning projects, sprints, and timelines for the next big release Dev managers: Managing scope, timelines, and resources for an on-time release Developers: Tracking issues, bugs, and any work item related to the project at hand Use Cases
  • 24. A Service Desk your employees and IT team will love to use COLUMN TITLE
  • 25. Use cases Agents Agents get the tools they need for fast responsive service including an intuitive interface, dynamic queues, visual SLAs, and knowledge Employees Employees get an easy way to ask for help and self-serve for any issue Managers Managers get real-time reports to track the team’s progress and stay on top of critical issues
  • 26. Any business team, any project
  • 27. Marketing: Manage review cycles for marketing campaigns HR: Manage candidate tracking and employee onboarding Finance: Managing purchasing and procurement processes Use cases
  • 28. The simplest place to create, organize and discuss work with your team
  • 29. Product requirements and documentation for software teams Project documents and file collaboration for business teams Use cases Technical projects and knowledge base for IT teams
  • 30. Use cases Connect employees with experts to tap into tribal knowledge throughout the company Streamline meeting preparation, note taking and follow-up on action items Share and collaborate pages and files
  • 31. Real-time team messaging, video and audio communications
  • 32. Know who’s available to chat at all times Get system notifications fed into HipChat to keep your team up to date Chat with your team from everywhere Use cases
  • 33. The best way to keep customers and employees informed during downtime
  • 34. IT Teams: Keep users informed and build trust during an incident by displaying real- time status info at the top of your page Support Teams: Reduce the flood of duplicate support tickets during an incident. Show the current status of each piece of your service. DevOps Teams: Subscribed users will receive status updates so you can focus on fixing the issue at hand rather than answering “what’s the status of this?” questions. Use Cases
  • 35. The Git solution for professional teams. Code management and collaboration.
  • 36. Code reviews and quality Code collaboration and hosting for development teams. Use cases
  • 41. Quickly find, try and buy over 3,000 add-ons for Atlassian products
  • 44. Flexible Out-of-the-box personalization to fit your team and process. Extensible 800+ plug-and-play add-ons and rich APIs. Visibility The single source of truth for projects and team activity. Integrations Work with all of your existing developer tools. Scalable Designed for teams of 10 or 10,000+ and everyone between. The JIRA family Track, report, & discuss
  • 45. Core Capabilities Releasing Ship with confidence and sanity knowing the information you have is always current. Tracking Prioritize and discuss your team's work in full context with complete visibility. Agile Planning Create user stories and issues, plan sprints, and distribute tasks across your software team. Reporting Improve team performance based on real-time, visual data you can use. Integration Show information from source code repositories & build systems to get the whole picture.
  • 46. Core Capabilities Self-service portal Give people an easy way to ask for help or self-serve Service management Incident, problem, change and request management. Everything your IT team needs out of the box. Dev & IT Link your tickets to your development backlog in JIRA for fast resolution across teams Agent Collaboration Bring agents and experts together to solve problems faster. Never miss an update with mobile alerts Share Knowledge Put information at your agent’s fingertips for speedy issue resolution Take Service outside of IT Easily spin up a basic service desk for teams like HR, finance, and legal to service their customers
  • 47. Core Capabilities Collaborate Be in the know with @mentions to keep team members informed Organize information Central location for project info such as comments, files and due dates Business templates Use out-of-the-box templates or customize them to match how your business teams work. Track history Get visibility into what your team members are working on, what the status is and when it will be done Measure results Reports and dashboards provide insight into how your business team is doing
  • 48. Core Capabilities Create and share anything Meeting notes, product requirements, file lists, project plans and more. Versioned and stored Track every version and change securely and simply. People to people Share, discuss and collect feedback with comments, @mentions, and likes. JIRA integration Connect to JIRA to link track worked to related documents and project plans. Extend with add-ons Hundreds of add-ons for themes, diagramming, charts and workflows in the Atlassian Marketplace. Built for teams Give every team, project, or department its own space to organize work.
  • 49. Core Capabilities Never lose track of a conversation Connect with your team, wherever you are. Persistent and searchable chat history makes sure you are never out of touch Drag and drop file sharing Grab files from your desktop, DropBox, email or anywhere. HipChat shows a preview of the file to everyone in the room Integrate over 100+ tools Gain transparency for your entire team by bringing notifications into your conversations from Github, JIRA, Zendesk, and more Run it on everything HipChat synchronizes across desktop, mobile, and web apps. Conversations are never lost when you switch devices Communicate better Through group chat, video calls, screen shares, and more, HipChat helps you communicate better Serious fun Get your groove back with custom emoticons and bots, animated GIFs, Instagram feeds, and Twitter notifications. Work doesn't always have to feel like work
  • 50. Core Capabilities Granular incident communication Give customers one place to view active & past incidents and scheduled maintenance. Components let you showcase real-time status for each piece of your service. Subscriptions Subscriptions via e-mail, SMS, or webhook proactively notify users of status updates in real-time. Automation with integrations Integrate monitoring, alerting, and ChatOps tools to automate your incident communication workflow. Performance metrics Add performance metrics to you status page to showcase your uptime and transparency Private Pages Private pages keep employees informed of internal service statuses and feature authentication via IP restrictions, SAML 2.0, & Google Auth. Page customization Brand your page with a logo or cover image, custom URL, and custom CSS/HTML.
  • 51. Core Capabilities Collaborative Encourage, enforce and facilitate discussions and ensure code quality with reviews via Pull Requests. Integrations Integrate with the tools you know and love via APIs and webhooks, or take advantage of the hundreds of add-ons available in the Atlassian Marketplace. Secure Enterprise-grade security with fine-grained permissions and merge checks, all the way down to the branch level. Flexibility Deployment flexibility for those who wish to work in the cloud or behind their firewall. Scalability A tool that grows as you grow. For those working behind the firewall, start with a single server and move to a multi-node data center deployment.
  • 52. FOR CUSTOMERS FOR DEVELOPERS Thousands of add-ons Choose from add-ons for any of your products to help your team go faster and be better Simple procurement Add-ons become part of your single Atlassian invoice, with simple monthly or annual renewals Cloud or Server Whatever your choice of Atlassian product, our add-on developers have you covered 47,000 instant customers Quickly get your add-on to market and in front of millions of Atlassian users and thousands of teams Sales support tools Transaction systems, licensing and provisioning, renewals automation - all out of the box Developer platform Overviews and API references, Marketplace GTM assistance, dashboards and API feeds of evaluations and sales Core Capabilities
  • 53. Get visibility across all teams and projects Portfolio for JIRA
  • 54. Product managers: Building realistic roadmaps and playing with what-if scenarios Project Managers: Planning milestones, managing dependencies and tracking progress. Use CasesPortfolio for JIRA Dev managers: Managing scope, timelines, and resources for an on-time release
  • 55. Core Capabilities Adapt Make fast prioritization and tradeoff decisions and instantly see the impact in the plan so you can answer the 'what-if' questions. Manage Manage team availabilities and skill sets so you can avoid bottlenecks and ensure the right people are available when needed. Forecast Optimize your schedule in real- time, and instantly forecast realistic release dates so you know when you can deliver. Track Set business goals and track progress to make sure you execute on your strategy and everyone is aligned to the same priorities. Report Have one single source of truth with aggregated visibility across teams so you can keep everyone on the same page. Portfolio for JIRA Plan Create a plan from your existing data in JIRA Software and roll-up epics into initiatives for a cross- team, cross project view.