3. 3
We believe behind every great
human achievement, there is a team.
Our mission is to unleash the
potential in every team.
3
4. Our experience: Software teams driving innovation
Player statistics & analytics
platform through NHL.com
Order pizza through web,
phone, watch, TV, voice.
UPS plans routes with
real-time traffic data
6. Today teams face increasing complexity
Which
email?
Huh?
I sent
that to you
already
Is this thing
done?
That file is
outdated
I think
Luanne is on
that
Multi-device
workflows
Distributed
workforce
Information
overload
Speed of
change
8. What we do for teams
Tasks &
projects
Pages &
files
Messages,
& calls
Requests
& SLAs
Code &
reviews
COMMON
PEOPLE
TEAMS
COMMENTS
MENTIONS
SHARES
NOTIFICATIONS
UNIQUE
10. Plan & track
Adopt agile best practices. Plan
projects, manage dependencies
and track team progress.
Build & ship
Collaborate on code with inline
comments and pull requests.
Manage and share your Git and
Mercurial repositories.
Collaborate & document
Keep teams connected with chat.
Collaborate on product
requirements, roadmaps and
technical documentation.
Automate & deploy
Embrace continuous delivery.
Automate builds, tests and releases
in a single workflow.
Atlassian for software teams
Everything your team needs to build & deliver great software, fast
11. Service Management
Manage incidents, problems,
changes, and service requests. Give
your IT team the tools they need to
be fast and responsive.
Make help easy
Give people an easy way to ask for
help and let them self-serve for
simple issues.
Document Knowledge
Manage your support documents as
well as your IT policies & procedures
in one central and collaborative
place.
Bring the team together
Connect agents with experts to
solve problems faster. Centralize
team communication so you never
miss an update.
Atlassian for IT teams
Simple & smart service for happier customers
12. Atlassian for business teams
Organize, discuss and do work across all your teams
Organize for success
The path from inspiration to
realization of your business
initiatives requires organized
teamwork. Always keep your
team informed every step of the
way.
Manage approvals
Don't get slowed down by finding
an approver. Organize and
standardize your approval
process so you can uncover
blockers and speed the flow from
'idea' to 'done'.
Create, share & discuss
Collaborate with your team on the
work needed to keep your
projects moving forward -
meeting notes, project plans,
office files, and more - all in one
place.
Stop email chains
Don't bury important communication
in email silos. Connect teams to share
ideas, plans and more.
14. Tesla drives the
auto industry
into the future.
Atlassian helps Tesla work more efficiently in
the name of energy efficiency.
15. #1 in the UK,
Daily Telegraph
reaches 3M
readers a day.
The Daily Telegraph uses Atlassian to keep the
presses – and other media channels – running.
16. Built & refined, for teams
Using the insights of
50,000 customers, we design
products that help teams work
better together
Easy to use & adopt
We invest in making products that
are easy to access, easy to use, and
immediately put
to work
Versatile & adaptable
Our products are designed to be
useful in a broad range of workflows
and projects
Integrated & open
Our products are designed to
work well together, and with
critical third-party platforms/
applications
Atlassian products are focused on helping
teams organize, discuss, and complete work
17. Atlassian is not your traditional
enterprise software company
The old way The Atlassian way
Z z
Do-it-yourself software
Fits any budget
Predictable pricing
Bottom up
Day cycles
E-commerce business model
Hard to try & deploy
Expensive to buy
Heavy discounting
Top down
Month cycles
Offline business model
19. What we do for teams
COMMON
PEOPLE
TEAMS
COMMENTS
MENTIONS
SHARES
NOTIFICATIONS
Tasks &
projects
Pages &
files
Messages,
& calls
Requests
& SLAs
Code &
reviews
UNIQUE
20. Customer deployment options
Cloud
WE HOST
Server
YOU HOST
Hosted in the cloud
Instant setup
Monthly or annual subscription
Host on your hardware
Extreme customization
Perpetual license
Data Center
YOU HOST
High availability
Performance at scale
Annual term license
Data Center is not available for HipChat
21. for Business Teams
Project planning
Progress tracking
The JIRA family
Track, report, & discuss
for IT Teams
Incident & request tracking
Self-service
SLAs and reports
for Software Teams
Sprint & release planning
Agile boards
Development reports
22. The #1 Agile development solution for tracking,
managing & reporting on software projects
23. Product managers:
Planning projects,
sprints, and timelines
for the next big release
Dev managers:
Managing scope,
timelines, and resources
for an on-time release
Developers: Tracking
issues, bugs, and any
work item related to the
project at hand
Use Cases
24. A Service Desk your employees and IT team
will love to use
COLUMN TITLE
25. Use cases
Agents
Agents get the tools they
need for fast responsive
service including an intuitive
interface, dynamic queues,
visual SLAs, and knowledge
Employees
Employees get an easy
way to ask for help and
self-serve for any issue
Managers
Managers get real-time
reports to track the team’s
progress and stay on top
of critical issues
29. Product requirements and
documentation for
software teams
Project documents and file
collaboration for business
teams
Use cases
Technical projects and
knowledge base for IT
teams
30. Use cases
Connect employees with
experts to tap into tribal
knowledge throughout the
company
Streamline meeting
preparation, note taking
and follow-up on action
items
Share and collaborate
pages and files
32. Know who’s
available to chat at
all times
Get system
notifications fed into
HipChat to keep
your team up to date
Chat with your team
from everywhere
Use cases
33. The best way to keep customers and
employees informed during downtime
34. IT Teams: Keep users
informed and build trust during
an incident by displaying real-
time status info at the top of
your page
Support Teams: Reduce
the flood of duplicate
support tickets during an
incident. Show the current
status of each piece of your
service.
DevOps Teams:
Subscribed users will
receive status updates so
you can focus on fixing the
issue at hand rather than
answering “what’s the
status of this?” questions.
Use Cases
35. The Git solution for professional teams.
Code management and collaboration.
44. Flexible
Out-of-the-box personalization to fit
your team and process.
Extensible
800+ plug-and-play add-ons and
rich APIs.
Visibility
The single source of truth for
projects and team activity.
Integrations
Work with all of your existing
developer tools.
Scalable
Designed for teams of 10 or
10,000+ and everyone between.
The JIRA family
Track, report, & discuss
45. Core Capabilities
Releasing
Ship with confidence and sanity
knowing the information you have
is always current.
Tracking
Prioritize and discuss your team's
work in full context with complete
visibility.
Agile Planning
Create user stories and issues,
plan sprints, and distribute tasks
across your software team.
Reporting
Improve team performance based
on real-time, visual data you can
use.
Integration
Show information from source
code repositories & build systems
to get the whole picture.
46. Core Capabilities
Self-service portal
Give people an easy way to ask for
help or self-serve
Service management
Incident, problem, change and
request management. Everything
your IT team needs out of the box.
Dev & IT
Link your tickets to your
development backlog in JIRA for
fast resolution across teams
Agent Collaboration
Bring agents and experts together
to solve problems faster. Never
miss an update with mobile alerts
Share Knowledge
Put information at your agent’s
fingertips for speedy issue
resolution
Take Service outside of IT
Easily spin up a basic service desk
for teams like HR, finance, and
legal to service their customers
47. Core Capabilities
Collaborate
Be in the know with @mentions to
keep team members informed
Organize information
Central location for project info
such as comments, files and due
dates
Business templates
Use out-of-the-box templates or
customize them to match how your
business teams work.
Track history
Get visibility into what your team
members are working on, what the
status is and when it will be done
Measure results
Reports and dashboards provide
insight into how your business
team is doing
48. Core Capabilities
Create and share anything
Meeting notes, product
requirements, file lists, project
plans and more.
Versioned and stored
Track every version and change
securely and simply.
People to people
Share, discuss and collect feedback
with comments, @mentions, and
likes.
JIRA integration
Connect to JIRA to link track
worked to related documents and
project plans.
Extend with add-ons
Hundreds of add-ons for themes,
diagramming, charts and workflows
in the Atlassian Marketplace.
Built for teams
Give every team, project, or
department its own space to
organize work.
49. Core Capabilities
Never lose track of a
conversation
Connect with your team, wherever you are.
Persistent and searchable chat history makes
sure you are never out of touch
Drag and drop file sharing
Grab files from your desktop, DropBox, email
or anywhere. HipChat shows a preview of the
file to everyone in the room
Integrate over 100+ tools
Gain transparency for your entire team by
bringing notifications into your conversations
from Github, JIRA, Zendesk, and more
Run it on everything
HipChat synchronizes across desktop, mobile,
and web apps. Conversations are never lost
when you switch devices
Communicate better
Through group chat, video calls, screen
shares, and more, HipChat helps you
communicate better
Serious fun
Get your groove back with custom emoticons
and bots, animated GIFs, Instagram feeds, and
Twitter notifications. Work doesn't always have
to feel like work
50. Core Capabilities
Granular incident communication
Give customers one place to view
active & past incidents and scheduled
maintenance. Components let you
showcase real-time status for each
piece of your service.
Subscriptions
Subscriptions via e-mail, SMS, or
webhook proactively notify users of
status updates in real-time.
Automation with integrations
Integrate monitoring, alerting, and
ChatOps tools to automate your
incident communication workflow.
Performance metrics
Add performance metrics to you status
page to showcase your uptime and
transparency
Private Pages
Private pages keep employees
informed of internal service
statuses and feature authentication
via IP restrictions, SAML 2.0, &
Google Auth.
Page customization
Brand your page with a logo or
cover image, custom URL, and
custom CSS/HTML.
51. Core Capabilities
Collaborative
Encourage, enforce and facilitate discussions
and ensure code quality with reviews via Pull
Requests.
Integrations
Integrate with the tools you know and love via
APIs and webhooks, or take advantage of the
hundreds of add-ons available in the Atlassian
Marketplace.
Secure
Enterprise-grade security with fine-grained
permissions and merge checks, all the way
down to the branch level.
Flexibility
Deployment flexibility for those who wish to
work in the cloud or behind their firewall.
Scalability
A tool that grows as you grow. For those
working behind the firewall, start with a single
server and move to a multi-node data center
deployment.
52. FOR CUSTOMERS
FOR DEVELOPERS
Thousands of add-ons
Choose from add-ons for any of
your products to help your team go
faster and be better
Simple procurement
Add-ons become part of your single
Atlassian invoice, with simple
monthly or annual renewals
Cloud or Server
Whatever your choice of Atlassian
product, our add-on developers
have you covered
47,000 instant customers
Quickly get your add-on to market
and in front of millions of Atlassian
users and thousands of teams
Sales support tools
Transaction systems, licensing and
provisioning, renewals automation -
all out of the box
Developer platform
Overviews and API references,
Marketplace GTM assistance,
dashboards and API feeds of
evaluations and sales
Core Capabilities
54. Product managers:
Building realistic
roadmaps and playing
with what-if scenarios
Project Managers:
Planning milestones,
managing dependencies
and tracking progress.
Use CasesPortfolio for JIRA
Dev managers:
Managing scope,
timelines, and resources
for an on-time release
55. Core Capabilities
Adapt
Make fast prioritization and tradeoff
decisions and instantly see the
impact in the plan so you can
answer the 'what-if' questions.
Manage
Manage team availabilities and skill
sets so you can avoid bottlenecks
and ensure the right people are
available when needed.
Forecast
Optimize your schedule in real-
time, and instantly forecast realistic
release dates so you know when
you can deliver.
Track
Set business goals and track
progress to make sure you execute
on your strategy and everyone is
aligned to the same priorities.
Report
Have one single source of truth
with aggregated visibility across
teams so you can keep everyone
on the same page.
Portfolio for JIRA
Plan
Create a plan from your existing
data in JIRA Software and roll-up
epics into initiatives for a cross-
team, cross project view.