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Growing Fast and Staying
Sane with Confluence
LYSET DEN BLIJKER • PROCESS INFORMATION MANAGER • VANDERLANDE • @DEN_BLIJKER
Agenda
OUR CHALLENGE
CONFLUENCE IMPLEMENTATION
RESULTS
LESSONS LEARNED
Baggage
Handling
3.2
billion
Warehouse
automation
Parcel and
Postal
20
million
Openness
People are open and like to help each
other
Improvement
Innovation minded
We all feel that we need to keep
improv...
Our challenge
•  Delivered in 105 countries
•  Located in 23 countries
Internationalization
Growth
Number of employees
+ 20%
Colleagues working in silos
How can we make sure that all our
colleagues all over the world stay up-to-
date and share their knowledge?!
“
”
Vikipedia
Why are we here?!
Confluence
Implementation
One source
One platform to find information
Worldwide
Teamplay
Available for everyone in all locations
Increase teamplay ac...
How did we approach the implementation?
Technology Organization Culture / People
Trust
Ownership
Corporate Spaces Team Spaces
•  Primary Goal - Share Knowledge
•  Approval Workflow
•  Primary Goal – Team Collaboration
• ...
Kick-Off
• Joint Start
• Planning
Information
Analysis
• Content
• Stakeholders
• Structure
Training
• Workshop
for future...
Results
3400Unique Visitors
8800Pages
It’s way more easy to
onboard a new colleague!
“
”
Finally a place where we
can share our thoughts
and experiences!
“
”
Vikipedia helps me to find
information faster!
“
”
One source
95% available in Confluence
We closed 2 old platforms
Worldwide
Teamplay
It’s available, but not fully used by
e...
Lessons Learned
Use the Early
Adopters
Vikipedia is THE
platform to share
knowledge within
Vanderlande
“
”
Govert Hamers - CEO
Expect younger colleagues to adopt right away
Search is not as easy as we thought
Project Scope
What will be YOUR key to success??
Celebrate
LYSET DEN BLIJKER • PROCESS INFORMATION MANAGER • VANDERLANDE • @DEN_BLIJKER
Thank you!
Let’s start
celebrating
with a Dutch
treat:
Stroopwafel
Growing Fast and Staying Sane with Confluence
Growing Fast and Staying Sane with Confluence
Growing Fast and Staying Sane with Confluence
Growing Fast and Staying Sane with Confluence
Growing Fast and Staying Sane with Confluence
Growing Fast and Staying Sane with Confluence
Growing Fast and Staying Sane with Confluence
Growing Fast and Staying Sane with Confluence
Growing Fast and Staying Sane with Confluence
Growing Fast and Staying Sane with Confluence
Growing Fast and Staying Sane with Confluence
Growing Fast and Staying Sane with Confluence
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Growing Fast and Staying Sane with Confluence

As a rapidly growing company, Vanderlande needed to improve how its 3,000 global employees found, shared, and contributed to information. Learn how they consolidate information, curate content, and get new staff members up to speed using Confluence. You'll walk away with tips for implementing Confluence on a large scale, avoiding the pitfalls, and getting people into the system.

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Growing Fast and Staying Sane with Confluence

  1. 1. Growing Fast and Staying Sane with Confluence LYSET DEN BLIJKER • PROCESS INFORMATION MANAGER • VANDERLANDE • @DEN_BLIJKER
  2. 2. Agenda OUR CHALLENGE CONFLUENCE IMPLEMENTATION RESULTS LESSONS LEARNED
  3. 3. Baggage Handling
  4. 4. 3.2 billion
  5. 5. Warehouse automation
  6. 6. Parcel and Postal
  7. 7. 20 million
  8. 8. Openness People are open and like to help each other Improvement Innovation minded We all feel that we need to keep improving to stay ahead Innovation is key
  9. 9. Our challenge
  10. 10. •  Delivered in 105 countries •  Located in 23 countries Internationalization
  11. 11. Growth Number of employees + 20%
  12. 12. Colleagues working in silos
  13. 13. How can we make sure that all our colleagues all over the world stay up-to- date and share their knowledge?! “ ”
  14. 14. Vikipedia
  15. 15. Why are we here?!
  16. 16. Confluence Implementation
  17. 17. One source One platform to find information Worldwide Teamplay Available for everyone in all locations Increase teamplay across teams and countries Goals
  18. 18. How did we approach the implementation? Technology Organization Culture / People
  19. 19. Trust
  20. 20. Ownership
  21. 21. Corporate Spaces Team Spaces •  Primary Goal - Share Knowledge •  Approval Workflow •  Primary Goal – Team Collaboration •  No Approval Workflow
  22. 22. Kick-Off • Joint Start • Planning Information Analysis • Content • Stakeholders • Structure Training • Workshop for future moderators Content Creation • Structure • Templates • Content creation • Review sessions Go Live • Celebrate ;-) Way of working in teams
  23. 23. Results
  24. 24. 3400Unique Visitors
  25. 25. 8800Pages
  26. 26. It’s way more easy to onboard a new colleague! “ ”
  27. 27. Finally a place where we can share our thoughts and experiences! “ ”
  28. 28. Vikipedia helps me to find information faster! “ ”
  29. 29. One source 95% available in Confluence We closed 2 old platforms Worldwide Teamplay It’s available, but not fully used by everyone yet. Improving Goals reached?
  30. 30. Lessons Learned
  31. 31. Use the Early Adopters
  32. 32. Vikipedia is THE platform to share knowledge within Vanderlande “ ” Govert Hamers - CEO
  33. 33. Expect younger colleagues to adopt right away
  34. 34. Search is not as easy as we thought
  35. 35. Project Scope
  36. 36. What will be YOUR key to success??
  37. 37. Celebrate
  38. 38. LYSET DEN BLIJKER • PROCESS INFORMATION MANAGER • VANDERLANDE • @DEN_BLIJKER Thank you!
  39. 39. Let’s start celebrating with a Dutch treat: Stroopwafel

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