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上海惜安健康咨询有限公司 | AWB Health Management
Healthy Business, Better World!
健康企业,和谐世界!!
Work place wellbeing- Wise Investment
Dr. Sean Li Zhi
The	
  World	
  
AWB
has	
  
Changed	
  
AWB
Our	
  Food	
  has	
  changed	
  
AWB
100,000	
  chemicals	
  are	
  used	
  by	
  Americans	
  
About	
  1,000	
  new	
  chemicals	
  are	
  introduced	
  each	
  year	
  
AWB
We	
  Move	
  Less	
  and	
  Less	
  
AWB
 	
  	
  Neck	
  &	
  Back	
  Pain	
  
Obesity	
  	
  
High	
  blood	
  pressure	
  
Burn	
  Out	
  
Low	
  Energy	
  
High	
  blood	
  Cholesterol	
  
AWB
Companies	
  have	
  to	
  cope	
  the	
  consequence	
  of	
  the	
  
declined	
  health	
  of	
  their	
  staff	
  
AWB
>	
  3%	
  of	
  our	
  global	
  economic	
  poten=al	
  ...	
  Gone	
  
US	
  $2	
  trillion	
  of	
  global	
  produc=vity	
  is	
  lost	
  
each	
  year	
  due	
  to	
  non-­‐communicable	
  diseases	
  
hur=ng	
  the	
  global	
  economy	
  
AWB
 
AWB
AWB
Source: "Chronic Disease: Notes and Reports", Centers for Disease Control; World Economic Forum; World Health OrganizaOon	
  
60%	
  of	
  all	
  deaths	
  
result	
  from	
  
non-­‐communicable	
  diseases	
  today	
  
It	
  will	
  be	
  75%	
  of	
  all	
  deaths	
  by	
  2025	
  
AWB
k
Source: Green	
  Paper	
  on	
  the	
  Health	
  of	
  Employees	
  in	
  Chinese	
  Enterprises	
  2013	
  
AWB
Repeated	
  Stress	
  Injury	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  neck-­‐back	
  pain	
  	
  
	
  
	
  
	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  is	
  the	
  top	
  ranking	
  issue	
  	
  
	
  	
  	
  	
  	
  	
  	
  	
  Chinese	
  employee	
  is	
  facing	
  
Cardio-­‐vascular	
  
	
   	
  disease	
  	
  
	
  
	
  
	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  are	
  the	
  leading	
  cause	
  of	
  death	
  globally	
  
Source: World Health OrganizaOon	
   AWB
Every	
  10	
  seconds	
  a	
  person	
  dies	
  from	
  
	
  
diabetes	
  related	
  causes	
  
Source: "Chronic Disease: Notes and Reports", Centers for Disease Control; World Economic Forum; World Health OrganizaOon	
   AWB
Global	
  cancer	
  rates	
  
	
  	
  	
  	
  	
  	
  expected	
  to	
  increase	
  by	
  50%	
  to	
  
	
  	
  	
  15	
  million	
  by	
  2020	
  
Source: World Health OrganizaOon	
   AWB
Produc=vity	
  losses	
  are	
  
5	
  =mes	
  greater	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  than	
  the	
  costs	
  of	
  care	
  
Source: "Working Towards Wellness:, World Economic Forum2010	
  
AWB
But	
  there	
  is	
  a	
  way	
  to	
  reverse	
  this	
  trend	
  
80%	
  of	
  cardiovascular	
  problems	
  
40%	
  of	
  cancers	
  
	
  
	
  	
  can	
  be	
  prevented	
  
	
  	
  By	
  healthy	
  eaOng,	
  physical	
  acOvity,	
  stop	
  smoking	
  and	
  reducing	
  
alcohol	
  drinking,	
  and	
  professional	
  Medical	
  Management.	
   	
  	
   AWB
Wellbeing = ?
MORE
•  Employee engagement
•  Productivity
•  Innovation
•  Creativity
•  Loyalty
•  Employees’ caring reputation
•  Good advertising
LESS
•  Presenteeism
•  Absenteeism
•  Staff turnover & related
recruitment and training cost
•  Healthcare cost
•  Emergency visit
•  Short or long term disability
AWB
Medical	
  	
   Ea=ng	
   Physical	
  Exercise	
   Emo=onal	
  
	
  
Office	
  environment	
  
	
  
Advanced	
  
•  Upgraded	
  health	
  
insurance	
  	
  
•  Medical	
  Clinique	
  or	
  
general	
  	
  doctor	
  on-­‐site	
  
VaccinaOon	
  
•  Health	
  Risk	
  Assessment	
  
•  Health	
  status	
  report	
  
•  Staff	
  canteen	
  with	
  healthy	
  
food	
  choices	
  	
  and	
  food	
  
safety	
  management	
  	
  
•  Food	
  corners	
  with	
  healthy	
  
food	
  choices	
  available	
  at	
  
anyOme	
  
•  Healthy	
  food	
  recipes	
  and	
  
recommendaOons	
  
•  Weight	
  loss	
  program	
  
•  Gym	
  faciliOes	
  in	
  office	
  and	
  
open	
  all	
  Ome	
  for	
  usage	
  
•  Fitness	
  coaches	
  available	
  
•  Fitness	
  equipment	
  
available	
  	
  at	
  anyOme	
  for	
  
employees	
  
•  Psychiatrist	
  on-­‐site	
  and	
  
available	
  for	
  support	
  
•  EAP	
  program	
  with	
  
Support	
  hotline	
  
•  Regular	
  team	
  building	
  
acOviOes	
  	
  organized	
  
•  Regular	
  social	
  
gathering	
  events	
  
•  Volunteer	
  program	
  
•  Health	
  &	
  Wellness	
  
related	
  seminars	
  
•  Office	
  supplies	
  provided	
  
for	
  opOmized	
  well-­‐being	
  	
  
•  Natural	
  light	
  
•  Green	
  plants	
  
•  Filtered	
  water	
  
•  Air	
  purificaOon	
  system	
  
•  Clean	
  kitchen	
  dining	
  area	
  	
  
with	
  fridge,	
  microwave	
  
•  Outdoor	
  green	
  space	
  
•  Annual	
  workplace	
  
wellness	
  audit	
  
Basic	
  Plus	
  
•  Annual	
  health	
  check-­‐up	
  
•  Basic	
  health	
  insurance	
  
	
  
•  Staff	
  canteen	
  with	
  basic	
  
food	
  choices	
  
•  Vending	
  machines	
  with	
  
soda	
  drinks	
  	
  
•  Dedicated	
  eaOng	
  area	
  	
  
•  Basic	
  membership	
  card	
  
offered	
  in	
  fitness	
  center	
  
•  Badminton	
  or	
  other	
  sport	
  
•  Cash	
  reclaim	
  for	
  fitness	
  
acOviOes	
  
•  Regular	
  team	
  building	
  
acOviOes	
  	
  organized	
  
•  Social	
  gathering	
  
between	
  colleagues	
  
•  Natural	
  light	
  
•  Fresh	
  air	
  system	
  
•  Water	
  staOon	
  
•  Green	
  plants	
  
•  Basic	
  pantry	
  
Basic	
  
	
  
•  Annual	
  health	
  check-­‐up	
  
•  No	
  commercial	
  health	
  
insurance	
  
•  No	
  staff	
  canteen	
  
•  No	
  vending	
  machines	
  
•  Only	
  convenience	
  stores	
  or	
  
restaurants	
  nearby	
  
•  Dedicated	
  eaOng	
  area	
  
•  No	
  membership	
  card	
  
offered	
  or	
  gym	
  faciliOes	
  
available	
  
•  Out	
  of	
  date	
  fitness	
  
equipment	
  
•  No	
  support	
  available	
  	
  
•  Basic	
  communicaOon	
  
between	
  colleagues	
  
•  No	
  green	
  space	
  nearby	
  
•  No	
  sufficient	
  space	
  
•  Lack	
  of	
  access	
  to	
  natal	
  
light	
  
Different	
  levels	
  of	
  wellness	
  systems	
  in	
  companies	
  
AWB
AWB
“Interested	
  in	
  Wellness”	
   “Engaged	
  in	
  Wellness”	
   “Geng	
  Sophis=cated	
  about	
  Wellness”	
  
“Integra=ng	
  wellness	
  into	
  core	
  business	
  
systems”	
  
Analy=cs	
  
No	
  data	
  analysis	
  
No	
  follow	
  ups	
  
Simple	
  survey	
  &	
  tracking	
  
Some	
  data	
  analysis	
  
Assess	
  available	
  employee-­‐specific	
  
data	
  
IdenOfy	
  key	
  cost	
  driver	
  
Development	
  of	
  a	
  standard	
  program-­‐
assessment	
  form	
  to	
  track	
  metrics	
  and	
  
results	
  every	
  6	
  to	
  12	
  months	
  
Strong	
  data	
  analysis	
  
Regular	
  follow	
  up	
  
wellness	
  metrics	
  are	
  factored	
  into	
  
performance	
  reviews	
  
regular	
  survey	
  to	
  evaluate	
  the	
  
programme	
  
Complete	
  business	
  plan	
  with	
  ROI	
  
Constantly	
  refining	
  and	
  tracking	
  
metrics	
  for	
  use	
  in	
  business	
  and	
  
strategic	
  decision.	
  
Corporate	
  
Engagement	
  
No	
  C-­‐suit	
  engagement	
  
Sporadic	
  iniOaOves	
  from	
  different	
  level	
  
Mid	
  or	
  high-­‐level	
  manager	
  act	
  as	
  
"Wellness	
  champion"	
  
No	
  C-­‐suit	
  engagement	
  
HR	
  engaged	
  
Wellness	
  champions	
  at	
  all	
  levels	
  
Vision	
  defined,	
  aligned	
  with	
  key	
  cost	
  
driver	
  
C-­‐suit	
  engagement	
  
Top-­‐down,	
  boaom	
  up	
  
Program	
  100%	
  aligned	
  with	
  business	
  
vision	
  
Strengthen	
  internal	
  coordinaOon	
  
All	
  level	
  fully	
  engaged	
  
parOcipaOon	
  levels	
  are	
  high	
  among	
  
almost	
  all	
  groups	
  of	
  employees	
  
Seek	
  opportuniOes	
  to	
  collaborate	
  with	
  
other	
  companies	
  as	
  well	
  as	
  
community-­‐based	
  groups	
  
Por]olio	
  
of	
  Ac=vi=es	
  
Pursue	
  a	
  few	
  simple	
  but	
  effecOve	
  
acOons	
  
Various	
  exisOng	
  acOviOes	
  but	
  not	
  
structured	
  and	
  targeted	
  
Striving	
  to	
  idenOfy	
  and	
  target	
  risk	
  
factors	
  more	
  accurately	
  
EffecOve	
  incenOve	
  program,	
  cash,	
  gib,	
  
points,	
  et	
  
Develop	
  internal	
  acOviOes	
  while	
  also	
  
working	
  with	
  external	
  stakeholders	
  to	
  
enhance	
  their	
  employees’	
  environment	
  	
  
Enable	
  employees	
  to	
  track	
  their	
  
progress	
  towards	
  a	
  wellness	
  objecOve	
  
online	
  
Constantly	
  coordinaOng	
  various	
  
iniOaOves,	
  especially	
  those	
  with	
  key	
  
external	
  stakeholders	
  (community,	
  
government,	
  etc)	
  
overall	
  program	
  is	
  regularly	
  reviewed	
  
and	
  modified	
  
Four	
  stages	
  of	
  Companies’	
  Health	
  &	
  Wellbeing	
  Ini=a=ves
Where	
  is	
  the	
  Missing	
  Bit?
•  Porholio	
  of	
  acOviOes	
  
•  Corporate	
  Engagement	
  
•  Robust	
  AnalyOc	
  
To	
  Demonstrate:	
  
•  Value	
  CreaOon	
  
•  Align	
  with	
  and	
  support	
  of	
  business	
  strategy	
  
AWB
AWB
Why	
  PromoOng	
  Health	
  in	
  the	
  workplace?	
  
•  How important is your People to your Business?
•  How do you attract and retain your talent?
Pre-­‐Industrial	
   Industrial	
   Post-­‐Industrial	
  
My	
  men	
  can	
  work	
  harder	
  than	
  
your	
  men	
  
My	
  machines	
  are	
  bigger,	
  faster	
  
and	
  more	
  powerful	
  than	
  your	
  
machines	
  
My	
  people	
  are	
  smarter,	
  more	
  
creaOve,	
  more	
  customer-­‐
oriented,	
  more	
  producOve	
  
than	
  your	
  people	
  
Employee is your
most valuable asset
Might even be your
only competitive advantage
AWB
Approach
AWB
AWB
Officially	
  launched	
  in	
  Beijing	
  on	
  March	
  2013,	
  
the	
  12-­‐weeks	
  “Kai-­‐Kang”	
  AcOon,	
  the	
  Health	
  
&	
  Wellness	
  PromoOon	
  Program,	
  offered	
  a	
  
wide	
  range	
  of	
  services.
The	
  Program	
  
56	
  
33	
  
54	
  
64	
  
46	
  
58	
  
0	
  
10	
  
20	
  
30	
  
40	
  
50	
  
60	
  
70	
  
Energy	
   Lifestyle	
  -­‐	
  AcOviOes	
   Overall	
  score	
  (all	
  8	
  
categories)	
  
Before	
   Aber	
  
54%	
  
25%	
  
21%	
  
66%	
  
24%	
  
11%	
  
Normal	
   Overweight	
   Obese	
  
Par=cipants‘	
  weight	
  
Case	
  Study	
  –	
  KAI	
  KANG	
  ACTION
Par=cipants‘	
  health	
  score	
  
AWB
0%	
  
10%	
  
20%	
  
30%	
  
40%	
  
50%	
  
60%	
  
70%	
  
80%	
  
90%	
  
100%	
  
Case	
  Study	
  –	
  KAI	
  KANG	
  ACTION
The Results
AWB
To ensure the
Sustainable Growth
of your company
making the Right Investment:
Employee Health
AWB
Thanks	
  

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Sustainable Facility Management Strategy - Workplace Wellbeing

  • 1. 上海惜安健康咨询有限公司 | AWB Health Management Healthy Business, Better World! 健康企业,和谐世界!! Work place wellbeing- Wise Investment Dr. Sean Li Zhi
  • 4. Our  Food  has  changed   AWB
  • 5. 100,000  chemicals  are  used  by  Americans   About  1,000  new  chemicals  are  introduced  each  year   AWB
  • 6. We  Move  Less  and  Less   AWB
  • 7.      Neck  &  Back  Pain   Obesity     High  blood  pressure   Burn  Out   Low  Energy   High  blood  Cholesterol   AWB
  • 8. Companies  have  to  cope  the  consequence  of  the   declined  health  of  their  staff   AWB
  • 9. >  3%  of  our  global  economic  poten=al  ...  Gone   US  $2  trillion  of  global  produc=vity  is  lost   each  year  due  to  non-­‐communicable  diseases   hur=ng  the  global  economy   AWB
  • 11. AWB
  • 12. Source: "Chronic Disease: Notes and Reports", Centers for Disease Control; World Economic Forum; World Health OrganizaOon   60%  of  all  deaths   result  from   non-­‐communicable  diseases  today   It  will  be  75%  of  all  deaths  by  2025   AWB
  • 13. k Source: Green  Paper  on  the  Health  of  Employees  in  Chinese  Enterprises  2013   AWB Repeated  Stress  Injury                                                neck-­‐back  pain                                      is  the  top  ranking  issue                    Chinese  employee  is  facing  
  • 14. Cardio-­‐vascular      disease                                      are  the  leading  cause  of  death  globally   Source: World Health OrganizaOon   AWB
  • 15. Every  10  seconds  a  person  dies  from     diabetes  related  causes   Source: "Chronic Disease: Notes and Reports", Centers for Disease Control; World Economic Forum; World Health OrganizaOon   AWB
  • 16. Global  cancer  rates              expected  to  increase  by  50%  to        15  million  by  2020   Source: World Health OrganizaOon   AWB
  • 17. Produc=vity  losses  are   5  =mes  greater                                                                                                                                                            than  the  costs  of  care   Source: "Working Towards Wellness:, World Economic Forum2010   AWB
  • 18. But  there  is  a  way  to  reverse  this  trend   80%  of  cardiovascular  problems   40%  of  cancers        can  be  prevented      By  healthy  eaOng,  physical  acOvity,  stop  smoking  and  reducing   alcohol  drinking,  and  professional  Medical  Management.       AWB
  • 19. Wellbeing = ? MORE •  Employee engagement •  Productivity •  Innovation •  Creativity •  Loyalty •  Employees’ caring reputation •  Good advertising LESS •  Presenteeism •  Absenteeism •  Staff turnover & related recruitment and training cost •  Healthcare cost •  Emergency visit •  Short or long term disability AWB
  • 20. Medical     Ea=ng   Physical  Exercise   Emo=onal     Office  environment     Advanced   •  Upgraded  health   insurance     •  Medical  Clinique  or   general    doctor  on-­‐site   VaccinaOon   •  Health  Risk  Assessment   •  Health  status  report   •  Staff  canteen  with  healthy   food  choices    and  food   safety  management     •  Food  corners  with  healthy   food  choices  available  at   anyOme   •  Healthy  food  recipes  and   recommendaOons   •  Weight  loss  program   •  Gym  faciliOes  in  office  and   open  all  Ome  for  usage   •  Fitness  coaches  available   •  Fitness  equipment   available    at  anyOme  for   employees   •  Psychiatrist  on-­‐site  and   available  for  support   •  EAP  program  with   Support  hotline   •  Regular  team  building   acOviOes    organized   •  Regular  social   gathering  events   •  Volunteer  program   •  Health  &  Wellness   related  seminars   •  Office  supplies  provided   for  opOmized  well-­‐being     •  Natural  light   •  Green  plants   •  Filtered  water   •  Air  purificaOon  system   •  Clean  kitchen  dining  area     with  fridge,  microwave   •  Outdoor  green  space   •  Annual  workplace   wellness  audit   Basic  Plus   •  Annual  health  check-­‐up   •  Basic  health  insurance     •  Staff  canteen  with  basic   food  choices   •  Vending  machines  with   soda  drinks     •  Dedicated  eaOng  area     •  Basic  membership  card   offered  in  fitness  center   •  Badminton  or  other  sport   •  Cash  reclaim  for  fitness   acOviOes   •  Regular  team  building   acOviOes    organized   •  Social  gathering   between  colleagues   •  Natural  light   •  Fresh  air  system   •  Water  staOon   •  Green  plants   •  Basic  pantry   Basic     •  Annual  health  check-­‐up   •  No  commercial  health   insurance   •  No  staff  canteen   •  No  vending  machines   •  Only  convenience  stores  or   restaurants  nearby   •  Dedicated  eaOng  area   •  No  membership  card   offered  or  gym  faciliOes   available   •  Out  of  date  fitness   equipment   •  No  support  available     •  Basic  communicaOon   between  colleagues   •  No  green  space  nearby   •  No  sufficient  space   •  Lack  of  access  to  natal   light   Different  levels  of  wellness  systems  in  companies   AWB
  • 21. AWB “Interested  in  Wellness”   “Engaged  in  Wellness”   “Geng  Sophis=cated  about  Wellness”   “Integra=ng  wellness  into  core  business   systems”   Analy=cs   No  data  analysis   No  follow  ups   Simple  survey  &  tracking   Some  data  analysis   Assess  available  employee-­‐specific   data   IdenOfy  key  cost  driver   Development  of  a  standard  program-­‐ assessment  form  to  track  metrics  and   results  every  6  to  12  months   Strong  data  analysis   Regular  follow  up   wellness  metrics  are  factored  into   performance  reviews   regular  survey  to  evaluate  the   programme   Complete  business  plan  with  ROI   Constantly  refining  and  tracking   metrics  for  use  in  business  and   strategic  decision.   Corporate   Engagement   No  C-­‐suit  engagement   Sporadic  iniOaOves  from  different  level   Mid  or  high-­‐level  manager  act  as   "Wellness  champion"   No  C-­‐suit  engagement   HR  engaged   Wellness  champions  at  all  levels   Vision  defined,  aligned  with  key  cost   driver   C-­‐suit  engagement   Top-­‐down,  boaom  up   Program  100%  aligned  with  business   vision   Strengthen  internal  coordinaOon   All  level  fully  engaged   parOcipaOon  levels  are  high  among   almost  all  groups  of  employees   Seek  opportuniOes  to  collaborate  with   other  companies  as  well  as   community-­‐based  groups   Por]olio   of  Ac=vi=es   Pursue  a  few  simple  but  effecOve   acOons   Various  exisOng  acOviOes  but  not   structured  and  targeted   Striving  to  idenOfy  and  target  risk   factors  more  accurately   EffecOve  incenOve  program,  cash,  gib,   points,  et   Develop  internal  acOviOes  while  also   working  with  external  stakeholders  to   enhance  their  employees’  environment     Enable  employees  to  track  their   progress  towards  a  wellness  objecOve   online   Constantly  coordinaOng  various   iniOaOves,  especially  those  with  key   external  stakeholders  (community,   government,  etc)   overall  program  is  regularly  reviewed   and  modified   Four  stages  of  Companies’  Health  &  Wellbeing  Ini=a=ves
  • 22. Where  is  the  Missing  Bit? •  Porholio  of  acOviOes   •  Corporate  Engagement   •  Robust  AnalyOc   To  Demonstrate:   •  Value  CreaOon   •  Align  with  and  support  of  business  strategy   AWB
  • 23. AWB Why  PromoOng  Health  in  the  workplace?   •  How important is your People to your Business? •  How do you attract and retain your talent? Pre-­‐Industrial   Industrial   Post-­‐Industrial   My  men  can  work  harder  than   your  men   My  machines  are  bigger,  faster   and  more  powerful  than  your   machines   My  people  are  smarter,  more   creaOve,  more  customer-­‐ oriented,  more  producOve   than  your  people  
  • 24. Employee is your most valuable asset Might even be your only competitive advantage AWB
  • 26. AWB
  • 27. Officially  launched  in  Beijing  on  March  2013,   the  12-­‐weeks  “Kai-­‐Kang”  AcOon,  the  Health   &  Wellness  PromoOon  Program,  offered  a   wide  range  of  services. The  Program   56   33   54   64   46   58   0   10   20   30   40   50   60   70   Energy   Lifestyle  -­‐  AcOviOes   Overall  score  (all  8   categories)   Before   Aber   54%   25%   21%   66%   24%   11%   Normal   Overweight   Obese   Par=cipants‘  weight   Case  Study  –  KAI  KANG  ACTION Par=cipants‘  health  score   AWB
  • 28. 0%   10%   20%   30%   40%   50%   60%   70%   80%   90%   100%   Case  Study  –  KAI  KANG  ACTION The Results AWB
  • 29. To ensure the Sustainable Growth of your company making the Right Investment: Employee Health AWB Thanks