3. IT Infrastructure Management
Monitoring Services
Business Processes
Company Sectors
Applications
WEB Mail HR Services/Processes
SAP etc.
IT Infrastructure
Applications
Virtualization High Availability
Storage Operating Systems
Server Clients
Network
Hardware
Customer Pain Points:
Need for cost reduction
Control and monitor the entire data center
Consolidate various management tools and monitors
Manage complex software dependencies
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4. Business Needs of different organizational tiers
C-Level (CTO, CFO, CIO, …)
Cost reduction
Support of business needs
Agility
Middle Management (Data Center Manager, …)
Reliability, stability & KPI controlling
Data Center Process Automation
Transparency and flexible billing
models
IT-Specialist (Administrator, Operator, …)
Reduction of complexity
Performance monitoring & analysis
Documentation and SLA reporting
Customers (Outsourcing end user, …)
Availability
Cost transparency
Reliable SLA based IT-Operations
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5. The future of infrastructure and operations
Understanding the Real Cost of an IT Management Product
Key Findings
In response to the current economic crisis, IT organizations are reviewing their
management software inventories
IT organizations rarely calculate life cycle costs for IT operation products
The initial product license price can be a small percentage of overall, ongoing
operation Life cycle costs, which can be more than three times the original product
ManageNow® cost during a five-year period
Recommendations:
Reduce operating license costs by purchasing products that are easy to implement
and require minimal customization … Source: - Gartner: G00165072
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6. ManageNow® - platform-independent IT Management solution
ManageNow® ManageNow® Key Values
Optimizes the daily Data Center operation
Business Processes
Vendor independent - supports Fujitsu IT
infrastructure products and also other
Applications platforms
Seamless integration with major IT
WEB Mail HR Management solutions
SAP etc.
Increased Data Center availability and
IT Infrastructure productivity
High reliability due to field proven best practice
Virtualization High Availability
concepts - more than 10 years experience
Storage Flexible extendable according to business
Server Clients
Network needs
Rapid go live - 1 week kick start program
Main Features: Fast ROI – typically achieved after the build
Standardized Management of heterogeneous infrastructures
phase
Fully automated management of operating systems,
software and assets Up to 65% less implementation costs -
Controlling and monitoring of the entire data center compared to classic approach
Easy integration of various IT Management tools and monitors
Cuts operating costs up to 40%
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7. The building blocks of ManageNow®
Based on Enterprise IT Management Standard Products
Fujitsu Software Extensions
Fujitsu Blue Prints & Best Practice Concepts
ManageNow®
Fujitsu Maintenance and Support
Fujitsu Methodology
Standardized Integration Services
ManageNow® solutions enable a highly automated integration of
Enterprise IT Management with cost reduction up to 65%.
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8. Offering Data Center Management with ManageNow®
Customer pain points
Control and monitor the entire data center
Observe various management tools and monitors
No master control station for operators
Need for cost reduction in the data center operating
Customer Value by ManageNow®
Consolidation of multiple monitors to a central view
CIO cockpit, for all business critical processes
Time saving through highly standardized, tested and
automated installation and configuration
Benefit from the FTS best practice experience
Reduction of implementation cost up to 65% and operation
costs up to 40%
ManageNow® Solution Offering
ManageNow® for NSM Network & System Management
(Licenses, Integration Service, Maintenance)
Extentions for ManageNow® for NSM:
FTS ServerView, HP Insight Manager, IBM Director
Integration, CentricStor Monitoring, eHealth Integration,
NetApp Monitoring, BladeFrame Monitoring, VMware, …
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9. Offering Client Management with ManageNow®
Customer pain points
Ensure software- and patch management for client server
infrastructure
Manage complex software dependencies
Heterogeneous vendor environment with different driver sets
Need for cost reduced and a short implementation path in the
client management solution
Customer Value by ManageNow®
Increased efficiency when operating with the solution
Time saving through highly standardized, tested and
automated installation and configuration
Benefit from the FTS best practice experience
ManageNow® Solution Offering
ManageNow® for ITCM Desktop & Server Management
(Licenses, Integration Service, Maintenance)
Extentions for ManageNow® for DSM:
OS Installation for clients and server
Patch Management
Workplace Management
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10. Summary: ManageNow® in a Nutshell
Best practice Integration Platform:
Field proven Vendor independent integration
Customer oriented Flexible & expandable
Developed by Professional Task oriented views of infrastructure
Service Consultants from CIO cockpit to details
Aligned to sophisticated
customer requirements
Enterprise
IT Management
Standard
Cost efficient Products Optimization of Data Center Operation
TCO and ROI effective Service Desk Management
up to 65% to classic projects Server Management
Rapid go live of production Storage Management
1 week kick start program
Network Management
Client Management
ITIL conform CMDB support
ManageNow® solution enables a highly automated integration of
Enterprise IT Management within a few days instead of weeks or months.
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