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DESIGNING INTERACTIVITY
                   IN A MOBILE WORLD
       …SEE WHAT’S POSSIBLE, EFFECTIVE, AND NEITHER


        Leading Edge Conference                        Gus Prestera, PhD
                    Philadelphia ASTD                  Learning & Performance Strategist
              Ace Center, May 10, 2012                 gus@presterafx.com



                                   http://www.presterafx.com
PRESTERA FX
FROM E TO M
                                        CONVERTING OUR EXISTING E-LEARNING
                                          TO SMARTPHONE-BASED M-LEARNING




PRESTERA FX   Designing Interactivity in a Mobile World                      2
Tips for Going From E to M

1. From horizontal to vertical orientation
2. From all-at-once to parsed out
3. From always there to only-when-needed
4. From help screen to intuition and dialog
5. From books to learning objects
6. From mouse clicks to finger tapping
7. From eye candy to info-graphics
8. From “Are you sure….?” to “Let’s make sure….”
9. From loud & proud to “Shhh, you’re in the quiet car!”
10. “Keep it pithy!”


PRESTERA FX         Designing Interactivity in a Mobile World   3
Tip #1. From horizontal to vertical orientation




http://www.presterafx.com/pfx/demos/m_web/index.htm

      PRESTERA FX                                     Designing Interactivity in a Mobile World   4
Tip #2. From all-at-once to parsed out




              http://www.presterafx.com/pfx/demos/ep_motion/index.html


PRESTERA FX                    Designing Interactivity in a Mobile World   5
Tip #3. From always there to only-when-needed




PRESTERA FX    Designing Interactivity in a Mobile World   6
Tip #6. From mouse clicks to finger tapping




PRESTERA FX    Designing Interactivity in a Mobile World   7
Using motion to optimize space




PRESTERA FX     Designing Interactivity in a Mobile World   8
How would
                                                          you convert
                                                          this game for a
                                                          smartphone?




PRESTERA FX   Designing Interactivity in a Mobile World                     9
Table-Top Activity: Convert Busy Bee!
                                                          Remember…

                                                          1. From horizontal to vertical orientation

                                                          2. From all-at-once to parsed out

                                                          3. From always there to only-when-needed

                                                          6. From mouse clicks to finger tapping




                        http://www.presterafx.com/pfx/demos/ep_show/index.html


PRESTERA FX   Designing Interactivity in a Mobile World                                            10
UNLOCKING THE POTENTIAL OF M-LEARNING
               IF WE WEREN’T CONVERTING AND COULD DESIGN THINGS ANY
              WAY WE WANTED, HOW WOULD WE LEVERAGE SMARTPHONES?




PRESTERA FX         Designing Interactivity in a Mobile World         11
Some Smartphone Affordances

1. Touch: Senses touch, multi‐touch, flick,                     7. Integration: With printers and other
     double‐tap, pinch, drag                                            networked devices; with databases, streaming
                                                                        media, and the web while on the move:
2. Movement: Senses physical                                            interacts with other apps
     movements, such as tilt, shake, and motion
                                                                8. Productivity: Interacts with
3. Geography: Judges geographic                                         productivity tools that are already being used
     location and relates to geographic information                     for work tasks
     systems                                                    9. Media Creation: Capture photos,
                                                                        audio, and video on the move
4. Augmented Reality:
     Superimpose virtual reality onto physical                  10. Immediacy: Communicate instantly
     world                                                              with others

5. Connectivity: Maintains connectivity                         11. Scanning: Scans documents and QR
     as we move                                                         codes
                                                                12. Size! It can go anywhere with us
6. Communication: Interacts with
     other mobile devices: conferences with other
     learners



PRESTERA FX                           Designing Interactivity in a Mobile World                                      12
GEP FoR President!
                                                                          Guidance
                                                                          Examples
                                                                          Practice
                                                                          Feedback
                                                                          Reflection
                                                                          More Practice!


                    Gus E. Prestera
              Training You Can Believe In




PRESTERA FX                   Designing Interactivity in a Mobile World                13
GEPFRP and Salesforce Effectiveness

• Guidance: Video documentary segments, peer best practices
• Examples: Videos of real interactions, manager role plays with
   high performers, virtual job shadow

• Practice: Role playing in the classroom and sales team
   meetings…and more practice through virtual role plays

• Feedback: Trainer/actor, peer, manager
• Reflection: Recorded practice and real calls, online development
   plan app



PRESTERA FX               Designing Interactivity in a Mobile World   14
Table-Top Activity: Now You Try It!
• Sponsor: ASTD National
• Goal: Train and certify members as                                Remember…
   mobile learning design specialists
• Audience: Members who are                                        Guidance
   Instructional Designers with MEds                               Examples
   and 5-10 years of ISD experience                                Practice
                                                                   Feedback
                                                                   Reflection
• Your Challenge: How could ASTD                                   More Practice!
   leverage smartphones to accomplish their
   goals with this national audience?


PRESTERA FX            Designing Interactivity in a Mobile World                    15
Thank you!!!

                 DESIGNING INTERACTIVITY
                   IN A MOBILE WORLD
       …SEE WHAT’S POSSIBLE, EFFECTIVE, AND NEITHER


        Leading Edge Conference                        Gus Prestera, PhD
                    Philadelphia ASTD                  Learning & Performance Strategist
              Ace Center, May 10, 2012                 gus@presterafx.com



                                   http://www.presterafx.com
PRESTERA FX

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Designing Interactivity in a Mobile World

  • 1. DESIGNING INTERACTIVITY IN A MOBILE WORLD …SEE WHAT’S POSSIBLE, EFFECTIVE, AND NEITHER Leading Edge Conference Gus Prestera, PhD Philadelphia ASTD Learning & Performance Strategist Ace Center, May 10, 2012 gus@presterafx.com http://www.presterafx.com PRESTERA FX
  • 2. FROM E TO M CONVERTING OUR EXISTING E-LEARNING TO SMARTPHONE-BASED M-LEARNING PRESTERA FX Designing Interactivity in a Mobile World 2
  • 3. Tips for Going From E to M 1. From horizontal to vertical orientation 2. From all-at-once to parsed out 3. From always there to only-when-needed 4. From help screen to intuition and dialog 5. From books to learning objects 6. From mouse clicks to finger tapping 7. From eye candy to info-graphics 8. From “Are you sure….?” to “Let’s make sure….” 9. From loud & proud to “Shhh, you’re in the quiet car!” 10. “Keep it pithy!” PRESTERA FX Designing Interactivity in a Mobile World 3
  • 4. Tip #1. From horizontal to vertical orientation http://www.presterafx.com/pfx/demos/m_web/index.htm PRESTERA FX Designing Interactivity in a Mobile World 4
  • 5. Tip #2. From all-at-once to parsed out http://www.presterafx.com/pfx/demos/ep_motion/index.html PRESTERA FX Designing Interactivity in a Mobile World 5
  • 6. Tip #3. From always there to only-when-needed PRESTERA FX Designing Interactivity in a Mobile World 6
  • 7. Tip #6. From mouse clicks to finger tapping PRESTERA FX Designing Interactivity in a Mobile World 7
  • 8. Using motion to optimize space PRESTERA FX Designing Interactivity in a Mobile World 8
  • 9. How would you convert this game for a smartphone? PRESTERA FX Designing Interactivity in a Mobile World 9
  • 10. Table-Top Activity: Convert Busy Bee! Remember… 1. From horizontal to vertical orientation 2. From all-at-once to parsed out 3. From always there to only-when-needed 6. From mouse clicks to finger tapping http://www.presterafx.com/pfx/demos/ep_show/index.html PRESTERA FX Designing Interactivity in a Mobile World 10
  • 11. UNLOCKING THE POTENTIAL OF M-LEARNING IF WE WEREN’T CONVERTING AND COULD DESIGN THINGS ANY WAY WE WANTED, HOW WOULD WE LEVERAGE SMARTPHONES? PRESTERA FX Designing Interactivity in a Mobile World 11
  • 12. Some Smartphone Affordances 1. Touch: Senses touch, multi‐touch, flick, 7. Integration: With printers and other double‐tap, pinch, drag networked devices; with databases, streaming media, and the web while on the move: 2. Movement: Senses physical interacts with other apps movements, such as tilt, shake, and motion 8. Productivity: Interacts with 3. Geography: Judges geographic productivity tools that are already being used location and relates to geographic information for work tasks systems 9. Media Creation: Capture photos, audio, and video on the move 4. Augmented Reality: Superimpose virtual reality onto physical 10. Immediacy: Communicate instantly world with others 5. Connectivity: Maintains connectivity 11. Scanning: Scans documents and QR as we move codes 12. Size! It can go anywhere with us 6. Communication: Interacts with other mobile devices: conferences with other learners PRESTERA FX Designing Interactivity in a Mobile World 12
  • 13. GEP FoR President! Guidance Examples Practice Feedback Reflection More Practice! Gus E. Prestera Training You Can Believe In PRESTERA FX Designing Interactivity in a Mobile World 13
  • 14. GEPFRP and Salesforce Effectiveness • Guidance: Video documentary segments, peer best practices • Examples: Videos of real interactions, manager role plays with high performers, virtual job shadow • Practice: Role playing in the classroom and sales team meetings…and more practice through virtual role plays • Feedback: Trainer/actor, peer, manager • Reflection: Recorded practice and real calls, online development plan app PRESTERA FX Designing Interactivity in a Mobile World 14
  • 15. Table-Top Activity: Now You Try It! • Sponsor: ASTD National • Goal: Train and certify members as Remember… mobile learning design specialists • Audience: Members who are Guidance Instructional Designers with MEds Examples and 5-10 years of ISD experience Practice Feedback Reflection • Your Challenge: How could ASTD More Practice! leverage smartphones to accomplish their goals with this national audience? PRESTERA FX Designing Interactivity in a Mobile World 15
  • 16. Thank you!!! DESIGNING INTERACTIVITY IN A MOBILE WORLD …SEE WHAT’S POSSIBLE, EFFECTIVE, AND NEITHER Leading Edge Conference Gus Prestera, PhD Philadelphia ASTD Learning & Performance Strategist Ace Center, May 10, 2012 gus@presterafx.com http://www.presterafx.com PRESTERA FX

Editor's Notes

  1. Designing Interactivity in a Mobile World: See What’s Possible, Effective, and Neither Description (100 words): In this highly interactive session, we’ll examine learning interaction design for m-learning, what works, and what doesn’t. Through hands-on, group-based work with real-life examples, we’ll explore ways in which we can convert existing PC-based courses to work well on mobile devices as well as ways in which we can re-imagine learning experiences to take advantage of the affordances and constraints of smart phones and tablets. We’ll have examples to work with, but if you have a PC-based course that you’d like to re-design for mobile, bring your storyboards and use it to brainstorm with fellow participants.  Purpose/Tool(s)/Take-Away to be Provided: There are two big design challenges facing IDs in the months and years to come as it relates to mobile learning: (1) how do we convert the hundreds of thousands of PC-based e-learning courses we’ve stockpiled and (2) how do we adapt our design tactics to take full advantage of a mobile device’s affordances and constraints? We’ll start answering these questions by taking an existing PC-based course and re-designing it to work on a mobile device. We’ll explore the interaction design, learning, and technological issues involved. Then we’ll do the same thing except this time we’ll worry less about converting and instead re-design the course from scratch to take full advantage of mobile technologies. Coming out of the workshop, participants will have gained a better understanding of the design issues involved and will concrete ideas that they can take back to their workplace to help them start re-designing their courses. Though a lot of the learning will happen through group-based, hands-on design activities (e.g., each group will design the same course for a different technology), we will also provide participants with a white paper and job aids that explain and summarize a lot of the best practices discussed. As artifacts of this session, they will have the original and revised designs. Coming out of the event, we will also post some of the content on YouTube and we will be blogging to extend the sharing of design best practices.
  2. Designing Interactivity in a Mobile World: See What’s Possible, Effective, and Neither Description (100 words): In this highly interactive session, we’ll examine learning interaction design for m-learning, what works, and what doesn’t. Through hands-on, group-based work with real-life examples, we’ll explore ways in which we can convert existing PC-based courses to work well on mobile devices as well as ways in which we can re-imagine learning experiences to take advantage of the affordances and constraints of smart phones and tablets. We’ll have examples to work with, but if you have a PC-based course that you’d like to re-design for mobile, bring your storyboards and use it to brainstorm with fellow participants.  Purpose/Tool(s)/Take-Away to be Provided: There are two big design challenges facing IDs in the months and years to come as it relates to mobile learning: (1) how do we convert the hundreds of thousands of PC-based e-learning courses we’ve stockpiled and (2) how do we adapt our design tactics to take full advantage of a mobile device’s affordances and constraints? We’ll start answering these questions by taking an existing PC-based course and re-designing it to work on a mobile device. We’ll explore the interaction design, learning, and technological issues involved. Then we’ll do the same thing except this time we’ll worry less about converting and instead re-design the course from scratch to take full advantage of mobile technologies. Coming out of the workshop, participants will have gained a better understanding of the design issues involved and will concrete ideas that they can take back to their workplace to help them start re-designing their courses. Though a lot of the learning will happen through group-based, hands-on design activities (e.g., each group will design the same course for a different technology), we will also provide participants with a white paper and job aids that explain and summarize a lot of the best practices discussed. As artifacts of this session, they will have the original and revised designs. Coming out of the event, we will also post some of the content on YouTube and we will be blogging to extend the sharing of design best practices.