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Academic Libraries in Higher Education
and Research: Emerging trends and
challenges
Dr. H. Anil Kumar
Librarian, Indian Institute of Management Ahmedabad
Contents
 Education Ecosystem
 Reading
 Print vs ebooks
 Relook at libraries
 Spaces
 Technology
 Services
 Users
 Marketing
 Staff
 Legal
Academic libraries in higher education and research
Academic libraries in higher education and research
Academic libraries in higher education and research
https://www.theguardian.com/money/2010/dec/18/refund-if-university-fails-deliver
• Students who study by themselves for more hours each week
gain more knowledge -- while those who spend more time
studying in peer groups see diminishing gains.
• Students whose classes reflect high expectations (more than
40 pages of reading a week and more than 20 pages of writing
a semester) gained more than other students.
• Students who spend more time in fraternities and sororities
show smaller gains than other students.
• Students who engage in off-campus or extracurricular
activities (including clubs and volunteer opportunities) have
no notable gains or losses in learning.
• Students majoring in liberal arts fields see "significantly higher
gains in critical thinking, complex reasoning, and writing skills
over time than students in other fields of study." Students
majoring in business, education, social work and
communications showed the smallest gains. (The authors note
that this could be more a reflection of more-demanding
reading and writing assignments, on average, in the liberal arts
courses than of the substance of the material).
• Google is deskilling information literacy skills
• Facebook is deskilling interpersonal skills
• Internet: Attention span reducing
• No distinction between first year and final year students project
reports
• how the printed book served to focus our attention,
promoting deep and creative thought.
• Internet encourages the rapid, distracted sampling of small
bits of information from many sources
• Scrolling and skimming vs Reading
• Jet skiing vs scuba diving
“Preliminary research suggests that
even the so-called digital natives
are more likely to recall the gist of a
story when they read it on paper
because enhanced e-books and e-
readers themselves are too
distracting. Paper’s greatest
strength may be its simplicity.”
Academic libraries in higher education and research
Academic libraries in higher education and research
Academic libraries in higher education and research
Academic libraries in higher education and research
http://www.publishersweekly.com/pw/by-topic/digital/retailing/article/70696-as-e-book-sales-decline-digital-fatigue-grows.html
https://www.theguardian.com/books/2016/feb/03/ebook-sales-falling-for-the-first-time-finds-new-report
http://www.thetakeaway.org/story/paper-vs-plasma-how-digital-reading-shift-impacting-your-brain/
http://www.theguardian.com/books/2014/aug/19/readers-absorb-less-kindles-paper-study-plot-ereader-digitisation
Academic libraries in higher education and research
Academic libraries in higher education and research
Academic libraries in higher education and research
http://chronicle.com/article/How-E-Reading-Threatens/147661/
http://www.readingrockets.org
Academic libraries in higher education and research
http://slowreadingco.com
Academic libraries in higher education and research
What Libraries Can (Still) Do by James Gleick
(http://www.nybooks.com/blogs/nyrblog/2015/oct/26/what-libraries-can-
still-do-bibliotech/):
• “In his new book, BiblioTech, a wise and passionate manifesto, John
Palfrey reminds us that the library is the last free space for the
gathering and sharing of knowledge: “Our attention cannot be bought
and sold in a library.”
• For one thing, as Palfrey says, librarians will need to cherish their
special talent as “stewards” while letting go of the instinct to be
“collectors.” “
Why go beyond formal methods?
• The 95 Percent Solution: School is not where most Americans learn most
of their science by John H. Falk and Lynn D. Dierking
• Recent findings challenge the longstanding belief that the place for
science knowledge acquisition is the classroom.
• International comparisons of trends in science knowledge over lifetimes
suggests that much if not most science knowledge is acquired outside of
school.
American Scientist: v. 98 (Nov-Dec), 2010
Academic libraries in higher education and research
Academic libraries in higher education and research
Academic libraries in higher education and research
http://ideas.demco.com/blog/5-library-trends-to-watch-in-2016/
• Internet of Things
• Knowing Your Community
• Measuring for Improvement and Impact
• Story Doing
Academic libraries in higher education and research
www.libraryasincubatorproject.org University of Wisconsin SLIS
A 3D printer at DeLaMare Science and Engineering
Library. Photograph courtesy DeLaMare Science and
Engineering Library - See more at:
http://span.state.gov/business/libraries-turn-into-
makerspaces/20150101#tab1
Engineering students of Carson High School in Nevada get a hands-
on experience of 3D scanning, 3D printing, laser cutting and
engraving, using Google Glass, MakeyMake kits and Google Liquid
Galaxy at DeLaMare Science and Engineering Library. Photograph
courtesy DeLaMare Science and Engineering Library
A 3D printed model at DeLaMare Science and Engineering Library. Photograph
courtesy DeLaMare Science and Engineering Library - See more at:
http://span.state.gov/business/libraries-turn-into-makerspaces/20150101#tab1
Milwaukee Makerspace Library, which aims to foster a community
of makers by providing an environment—in terms of people,
equipment and space—that supports creativity and personal
growth.
Libraries Reinvent Themselves
as Makerspaces
By Steve Fox
January/February 2015
SPAN Magazine
http://span.state.gov/business/libraries-turn-into-makerspaces/20150101#tab1
Academic libraries in higher education and research
Library Spaces
 Physical space
– Very important and relevant
– Design for flexi spaces
– Makerspaces or Tinkerlabs
– Comfortable furniture and ambience
– Green library
 Digital Space
– Dynamic and interactive
– Individual focus - customization
– Ubiquitous and always connected
Technology
 Hardware
 Onsite to cloud
 More Devices (e-book readers like kindle, mobile, laptops, photocopiers,
etc)
 Powerful configurations (past servers are now personal devices)
 Connectivity (wifi, bluetooth, NFC)
 Software
 Proprietary vs open source (FOLIO)
 ILS - loan print, ebooks, codes, etc
 Finance – epayments
 ERMS, CMS, Research Data, Mobile Apps, Ref management tools, etc
 Manage / analytics: usage, licenses, citations (likes)
 Device independence
 Discovery, Remote login
Kindle E-book Reader Lending Service
• Kindle E-book Reader Lending Service introduced in
November 2016
• Total 10 Kindle devices
• Kindle One PaperWhite & Nine Kindle Voyage
• Loan Rules
Loan Period 15 days
Renewal Once
Restriction 1 Kindle per borrower
40
7
6
0
5
10
15
20
25
30
35
40
45
Students (PGP, ABM & PGPX, AFP) Faculty, AA, RSTC,OFF FPM
Kindle E-book Reader Lending Service
Technology
 Information handling
 Bibliographic to data
 Raw data to refined data
 Complex fields – National vs International (industry
codes, legal nomenclature, etc)
 Local vs global (news, data, trends, etc)
Services
 Issue / return of books …. devices
 Counter is the first point of contact and hence doubles as reference counter also
 Multi-purpose stations
 Reference service
 General to specific and detailed in-depth information
 Data analysis (R, SPSS, etc)
 Research Assistance (Data mining to refining)
 Publisher connect – publishing, editing, etc
 ILL
 User training / Literacy
 Reference management software
 Database navigation to mining to data management
 Special sessions for groups on IT, Electronics, Entrepreneurship, etc
 How to publish
Academic libraries in higher education and research
Academic libraries in higher education and research
• List of Schools were given and we were
to provide relative area population and
amenities data and also all available
information on schools (village wise
data from census and school data from
DISE were integrated)
• Patent data filed by China from 1980
onwards (where data available in JSON
format downloaded and convert to CSV
through software)
• Bankruptcy data (firm that filled
chapter 7 and 11)
• Amul Dairy Annual Report/Old Annual
Reports of Banks
• Village Electrification data of Balangir
district of Odisha
• Block wise information of Anganwadi
workers of Ahmedabad
• Help in the creating Journal Quality List
for IIMA
User Guides
Users
 Faculty with international qualifications
 Working on Policy issues - currency of topics
 Foreign faculty – core and visiting; Foreign students
 Tech savvy users – loan of kindles, mobile codes, etc
 Focus on Research (Top journals)
 Use of global databases increasing
 Publication output is targeted and increasing
 Library spending is increasing
 Increase in doctoral students – interesting topics
 Research topics –blurring of boundaries – multi disciplinary (social – pure
– applied sciences)
 Infrastructure – bullet trains, transport logistics, pubic health, etc
 Gender
 Entrepreneurship
 Governance – corruption, bankruptcy, CEO compensation, CSR sector-wise, etc
Marketing
 Digital: Website, Mails, Facebook, Twitter
 Quiz competitions
 Push relevant content like Economic Surveys, VC
Handbook, Education Directory, Government reports, etc
 Display of user content like books, research papers,
newspaper articles, etc
 Personal connect
 Prompt service – word of mouth (faculty / student
appreciation, energy saving screen savers, switch-off
posters, etc)
 Children collection
Know Your Library Quiz
KYL Series No. of
Questions
Asked
Total no. of
Participants
Average
participant /
question
No. Winners Sponsors
Series 1 12 2,457 204 48 Rama
Moondra
Series 2 9 1,230 136 36 Reado
Series 3 39 12,501 320 234 Sage
Which new database on Socio-Economic Indicators has been recently added
to our library?
A. District GDP of India
B. States of India
C. District Metrics
D. MICA Indian Marketing Intelligence
E. Indiastat.com
If you need comprehensive information on
corporate bankruptcy, which specific
database will you use?
A. Bloomberg
B. Thomson Reuters Datastream
C. BankruptcyData.com
D. WRDS
E. Frost & Sullivan
Bookmarks
POSTERS
Author Talks
Prof. Ajeet Mathur on his latest book - Mysteries in management
Prof. Ashok Garde on his book - Chanakya on Management
Topical Displays
• Librarians Day, Vikram Sarabhai Birthday
• Booker prize winner authors books 2010-2015
• Teachers Day
• Hindi books
• Business books FT shortlisted 2010-2015
• Gandhi Jayanti
• APJ Birthday
• National Unity Week (Sardar Vallabhbhai Patel)
• Children's Day
• Vijay Diwas
• Christmas celebration
• Start-up
• Travel & Tourism
• Data Analytics, Data Visualization and Big Data
Average 50 books
Displayed
Best performance 50%
books Checked out
Today Returns
Faculty Publications
Childrens Section
Screen Savers
Academic libraries in higher education and research
Academic libraries in higher education and research
Staff
 Merger of the Professional and Non professional skills
 Competencies
Clerical and managerial
LIS
Leadership
Subject specializations
 Training and research
 Values and ethics
 Identity issues remain
Legal
o Copyright
o Licenses – restrictions and permissions
o Visiting / external scholars
 Bankscope, CMIE, etc
o Alumni
o Financial
 Tax issues
 Cashless payments
Summary
• Hybrid (physical and digital) library
• Physical spaces are important
• Technology is the tool
• Marketing is for survival
• Staff is the key
Academic libraries in higher education and research
THANKS
anilkumar@iima.ac.in
“Education is what remains after one has
forgotten what one has learned in school...“
- Albert Einstein

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Academic libraries in higher education and research

  • 1. Academic Libraries in Higher Education and Research: Emerging trends and challenges Dr. H. Anil Kumar Librarian, Indian Institute of Management Ahmedabad
  • 2. Contents  Education Ecosystem  Reading  Print vs ebooks  Relook at libraries  Spaces  Technology  Services  Users  Marketing  Staff  Legal
  • 7. • Students who study by themselves for more hours each week gain more knowledge -- while those who spend more time studying in peer groups see diminishing gains. • Students whose classes reflect high expectations (more than 40 pages of reading a week and more than 20 pages of writing a semester) gained more than other students. • Students who spend more time in fraternities and sororities show smaller gains than other students. • Students who engage in off-campus or extracurricular activities (including clubs and volunteer opportunities) have no notable gains or losses in learning. • Students majoring in liberal arts fields see "significantly higher gains in critical thinking, complex reasoning, and writing skills over time than students in other fields of study." Students majoring in business, education, social work and communications showed the smallest gains. (The authors note that this could be more a reflection of more-demanding reading and writing assignments, on average, in the liberal arts courses than of the substance of the material).
  • 8. • Google is deskilling information literacy skills • Facebook is deskilling interpersonal skills • Internet: Attention span reducing • No distinction between first year and final year students project reports • how the printed book served to focus our attention, promoting deep and creative thought. • Internet encourages the rapid, distracted sampling of small bits of information from many sources • Scrolling and skimming vs Reading • Jet skiing vs scuba diving
  • 9. “Preliminary research suggests that even the so-called digital natives are more likely to recall the gist of a story when they read it on paper because enhanced e-books and e- readers themselves are too distracting. Paper’s greatest strength may be its simplicity.”
  • 26. What Libraries Can (Still) Do by James Gleick (http://www.nybooks.com/blogs/nyrblog/2015/oct/26/what-libraries-can- still-do-bibliotech/): • “In his new book, BiblioTech, a wise and passionate manifesto, John Palfrey reminds us that the library is the last free space for the gathering and sharing of knowledge: “Our attention cannot be bought and sold in a library.” • For one thing, as Palfrey says, librarians will need to cherish their special talent as “stewards” while letting go of the instinct to be “collectors.” “
  • 27. Why go beyond formal methods? • The 95 Percent Solution: School is not where most Americans learn most of their science by John H. Falk and Lynn D. Dierking • Recent findings challenge the longstanding belief that the place for science knowledge acquisition is the classroom. • International comparisons of trends in science knowledge over lifetimes suggests that much if not most science knowledge is acquired outside of school. American Scientist: v. 98 (Nov-Dec), 2010
  • 31. http://ideas.demco.com/blog/5-library-trends-to-watch-in-2016/ • Internet of Things • Knowing Your Community • Measuring for Improvement and Impact • Story Doing
  • 34. A 3D printer at DeLaMare Science and Engineering Library. Photograph courtesy DeLaMare Science and Engineering Library - See more at: http://span.state.gov/business/libraries-turn-into- makerspaces/20150101#tab1 Engineering students of Carson High School in Nevada get a hands- on experience of 3D scanning, 3D printing, laser cutting and engraving, using Google Glass, MakeyMake kits and Google Liquid Galaxy at DeLaMare Science and Engineering Library. Photograph courtesy DeLaMare Science and Engineering Library A 3D printed model at DeLaMare Science and Engineering Library. Photograph courtesy DeLaMare Science and Engineering Library - See more at: http://span.state.gov/business/libraries-turn-into-makerspaces/20150101#tab1 Milwaukee Makerspace Library, which aims to foster a community of makers by providing an environment—in terms of people, equipment and space—that supports creativity and personal growth. Libraries Reinvent Themselves as Makerspaces By Steve Fox January/February 2015 SPAN Magazine http://span.state.gov/business/libraries-turn-into-makerspaces/20150101#tab1
  • 36. Library Spaces  Physical space – Very important and relevant – Design for flexi spaces – Makerspaces or Tinkerlabs – Comfortable furniture and ambience – Green library  Digital Space – Dynamic and interactive – Individual focus - customization – Ubiquitous and always connected
  • 37. Technology  Hardware  Onsite to cloud  More Devices (e-book readers like kindle, mobile, laptops, photocopiers, etc)  Powerful configurations (past servers are now personal devices)  Connectivity (wifi, bluetooth, NFC)  Software  Proprietary vs open source (FOLIO)  ILS - loan print, ebooks, codes, etc  Finance – epayments  ERMS, CMS, Research Data, Mobile Apps, Ref management tools, etc  Manage / analytics: usage, licenses, citations (likes)  Device independence  Discovery, Remote login
  • 38. Kindle E-book Reader Lending Service • Kindle E-book Reader Lending Service introduced in November 2016 • Total 10 Kindle devices • Kindle One PaperWhite & Nine Kindle Voyage • Loan Rules Loan Period 15 days Renewal Once Restriction 1 Kindle per borrower
  • 39. 40 7 6 0 5 10 15 20 25 30 35 40 45 Students (PGP, ABM & PGPX, AFP) Faculty, AA, RSTC,OFF FPM Kindle E-book Reader Lending Service
  • 40. Technology  Information handling  Bibliographic to data  Raw data to refined data  Complex fields – National vs International (industry codes, legal nomenclature, etc)  Local vs global (news, data, trends, etc)
  • 41. Services  Issue / return of books …. devices  Counter is the first point of contact and hence doubles as reference counter also  Multi-purpose stations  Reference service  General to specific and detailed in-depth information  Data analysis (R, SPSS, etc)  Research Assistance (Data mining to refining)  Publisher connect – publishing, editing, etc  ILL  User training / Literacy  Reference management software  Database navigation to mining to data management  Special sessions for groups on IT, Electronics, Entrepreneurship, etc  How to publish
  • 44. • List of Schools were given and we were to provide relative area population and amenities data and also all available information on schools (village wise data from census and school data from DISE were integrated) • Patent data filed by China from 1980 onwards (where data available in JSON format downloaded and convert to CSV through software) • Bankruptcy data (firm that filled chapter 7 and 11) • Amul Dairy Annual Report/Old Annual Reports of Banks • Village Electrification data of Balangir district of Odisha • Block wise information of Anganwadi workers of Ahmedabad • Help in the creating Journal Quality List for IIMA
  • 46. Users  Faculty with international qualifications  Working on Policy issues - currency of topics  Foreign faculty – core and visiting; Foreign students  Tech savvy users – loan of kindles, mobile codes, etc  Focus on Research (Top journals)  Use of global databases increasing  Publication output is targeted and increasing  Library spending is increasing  Increase in doctoral students – interesting topics  Research topics –blurring of boundaries – multi disciplinary (social – pure – applied sciences)  Infrastructure – bullet trains, transport logistics, pubic health, etc  Gender  Entrepreneurship  Governance – corruption, bankruptcy, CEO compensation, CSR sector-wise, etc
  • 47. Marketing  Digital: Website, Mails, Facebook, Twitter  Quiz competitions  Push relevant content like Economic Surveys, VC Handbook, Education Directory, Government reports, etc  Display of user content like books, research papers, newspaper articles, etc  Personal connect  Prompt service – word of mouth (faculty / student appreciation, energy saving screen savers, switch-off posters, etc)  Children collection
  • 49. KYL Series No. of Questions Asked Total no. of Participants Average participant / question No. Winners Sponsors Series 1 12 2,457 204 48 Rama Moondra Series 2 9 1,230 136 36 Reado Series 3 39 12,501 320 234 Sage Which new database on Socio-Economic Indicators has been recently added to our library? A. District GDP of India B. States of India C. District Metrics D. MICA Indian Marketing Intelligence E. Indiastat.com If you need comprehensive information on corporate bankruptcy, which specific database will you use? A. Bloomberg B. Thomson Reuters Datastream C. BankruptcyData.com D. WRDS E. Frost & Sullivan
  • 52. Author Talks Prof. Ajeet Mathur on his latest book - Mysteries in management Prof. Ashok Garde on his book - Chanakya on Management
  • 53. Topical Displays • Librarians Day, Vikram Sarabhai Birthday • Booker prize winner authors books 2010-2015 • Teachers Day • Hindi books • Business books FT shortlisted 2010-2015 • Gandhi Jayanti • APJ Birthday • National Unity Week (Sardar Vallabhbhai Patel) • Children's Day • Vijay Diwas • Christmas celebration • Start-up • Travel & Tourism • Data Analytics, Data Visualization and Big Data Average 50 books Displayed Best performance 50% books Checked out
  • 60. Staff  Merger of the Professional and Non professional skills  Competencies Clerical and managerial LIS Leadership Subject specializations  Training and research  Values and ethics  Identity issues remain
  • 61. Legal o Copyright o Licenses – restrictions and permissions o Visiting / external scholars  Bankscope, CMIE, etc o Alumni o Financial  Tax issues  Cashless payments
  • 62. Summary • Hybrid (physical and digital) library • Physical spaces are important • Technology is the tool • Marketing is for survival • Staff is the key
  • 64. THANKS anilkumar@iima.ac.in “Education is what remains after one has forgotten what one has learned in school...“ - Albert Einstein