3. 1. Infopulse Overview
General information
Established in 1992
Part of EDB Group since 2007 (EDB ErgoGroup since 2010)
800+ employees
Head office in Kyiv, regional development facilities in Zhytomyr, Luhansk and Vinnytsia
2 major production departments
• Application services
• ITO services
Certifications & Partners
Process and market certifications
ISO 9001:2008
ISO 14001
Technology and business partners
IBM Premier Business Partner
Microsoft Gold Certified Partner
Informatica Business Partner
K2 Value Added Reseller
Cisco Premier Certified Partner
Cisco Express Foundation Specialized Partner
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9. Process management solutions
ShareProcess
Simple and straightforward notation
Focus on all employees, not only business analysts
Direct links between model and actual process
implementation
Transparency
Ease of certification
Flexibility
ProcessPuzzle
Clarify org. structure and connections
Clarify roles & responsibilities
Clarify document flows
Identify inconsistencies
Get integrated picture of business processes in 1 day
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10. Applications virtualization &
Packaging Services
• Zero applications deployment
Applications • Zero applications conflicts and interdependencies
virtualization • Standard configuration
• Quick and safe changes
• Standard configurations
• Integrated license management
• Elimination of excessive users privileges
Software packaging • Unattended deployment
• Applications conflicts management
• Self-repair capacity
• Dramatic increase of application infrastructure
manageability, stability, predictability
• Quick and safe changes
Benefits • Eliminating of application conflicts
• Decreasing of maintenance costs
• Increasing business users satisfaction
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11. Business Intelligence Services
Services
Implement ETL for data gathering
Implement data quality management routines
Maintain data warehouses
Build analytical reporting systems
Consolidate and aggregate data
Multidimensional analysis with OLAP cubes
Implement dashboards and indicators
Integrated with corporate portals and accessible from
mobile
Technology
Microsoft SQL Server Integration, Analysis, Reporting
Services
Microsoft SharePoint
Microsoft Excel Services & Performance Point Server
IBM Cognos BI, Reports, TM
Informatica PowerCenter
SAP BusinessObjects & CrystalReports
Oracle Data Integrator & Datawarehouse Builder
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12. Consulting Services
• Project management
• Requirements analysis & approval
Project
• Microsoft Project Server implementation
management • Analytical reporting
services • Sarbanes-Oxley compliance
• Subcontractors management
• Process analysis
PMO Automation • SharePoint implementation
• Microsoft Project Server implementation
Development • Software development methodology analysis
methodology • Technical solution validation
implementation • Process improvement planning
• Project planning methodology trainings
Project planning • Microsoft Project implementation
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14. Support Services
• Registration and processing of incidents and requests
• Consultations
Single point of • Information tracking in common registration system
access • Request reception by phone, fax, e-mail
• Multi-language support
• 9/5 – support in working time
Operating mode • 24/7 – all day support
• Other mode depending on customer requirements
• The possibility of organizing an international service-desk
General • Using innovative approach and the best specialized tools
• Continuous improvements of Support Services
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15. SharePoint Implementation
Services
• ~ 10 implementations
• Key features
• Integrated news flow
• Birthdays
Portal Box • Newcomers
• Media gallery
• Event calendar
• Quick survey
State
transition
• “Jira for SharePoint” rules
• Customizable record lifecycle processor
• Form presentation rules
Issue tracking & • Permissions granting rules
order management • Lightweight flash-based charts
• Cross-SharePoint filtered lookups
• Flexible notification rules
• User assistance & adaptation features
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18. Integrated delivery management
system
• Intuitive and illustrative
navigation
• Used by all employees
to speed-up adaptation
and knowledge sharing
• Integrated information
management
• Reporting and analysis
• Data exchange with
external systems
• Supports changes in
organizational structure
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19. 5. Recent deliveries highlight
Business Solution
Customer Country Service domain Project
domain domain
2010, iPhone-based mobile banking application
EDB NO Banking Mobile Software development
for Sparebank 1 link to Apple store
American Chamber of Since 2009, both public & internal portals for ACC
UA Public sector SharePoint Software development
Commerce in Ukraine, about 16 000 registered users
2010, Internal portal, PMO processes support,
Kyivstar UA Telecom SharePoint Software development
issue tracking, integration with ProjectServer
System integration; Since 2007, core assistance center software & key
Allianz UA Insurance BI
Software development business analysis reporting system provided
Software development; Since 2007, collection of market information from
Gorenje UA Retail SaaS, BI
Support regions, and consolidation for central office
Custom Since 2005, hospital management and audiology
AuditData DK Healthcare Software development
software devices control system
Custom Since 2006, testing various maps and trips related
Rand McNally US Digital content Software QA
software software, both manually & automatically
Since 2005, applications packaging and
System Packaging &
Revacom DE Software development virtualization factory for UBS, HP, Swisscom and
management virtualization
other top customers
Custom
Software development; Since 2007, development and maintenance of
ScanJour DK Public sector software,
Support ScanJour Captia system
SharePoint
Since 2005, development and maintenance of
Custom Software development;
Agillic DK Telecom customer lifecycle management system for major
software, RIA Support
Telecoms
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