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IBM Watson - From Jeopardy to Healthcare 
Annette Hicks 
Healthcare & Social Services Industry Leader 
A/NZ IBM
Taking on Jeopardy! – Real Language is Real Hard 
• Jeopardy! poses a grand challenge for a 
computing system: 
– Broad range of subject matter 
– Speed of accurate responses and confidence 
– Requires analysing subtle meaning, irony, riddles, 
and other complexities – tasks that humans excel 
at but which computers traditionally do not 
– Ability to understand human language 
• Chess 
– A finite, mathematically well-defined search space 
– Large but limited number of moves and states 
– Everything explicit, unambiguous mathematical 
rules 
The Grand Challenge
A new era of computing will transform our future 
Tabulating 
Systems Era 
Programmable 
Systems Era 
Cognitive 
Systems Era 
© 2014 International Business Machines Corporation 
3
Cognitive systems expand the problems we can 
address 
4 
Programmatic Systems Cognitive Systems 
• Leverage traditional data sources 
• Follow pre-defined rules (programs) 
• Provide the same output to all users 
• Are taught, not programmed. 
• Learn and improve based on experience 
• Interpret sensory and non-traditional 
data 
• Relate to each of us as individuals 
• Allow us to expand and scale our own 
thinking
Brief History of IBM Watson 
R&D 
Demonstration 
Commercialization 
Cross-industry 
Applications 
IBM 
Research 
Project 
(2006 – ) 
Jeopardy! 
Grand 
Challenge 
(Feb 2011) 
Watson 
for 
Healthcare 
(Aug 2011 –) 
Watson 
Industry 
Solutions 
(2012 – ) 
Watson 
for Financial 
Services 
(Mar 2012 – ) 
Expansion
Why Watson for Healthcare? 
Complexity 
Evidence-based Medicine  Shifts in Models of 
Care & Funding 
© 2014 International Business Machines Corporation 
6 
Personalized Medicine 
 Focus on Wellness 
and Prevention 
 Universal coverage 
 Costs are 18% of US 
GDP 
 34% of $2.3T US spend 
is waste 
 Costs can vary up to 
10x 
 Diagnosis and treatment 
errors 
 Shortage of MDs 
 Demand for remote 
medicine 
 Medical data 
doubles every 5 years 
 Detailed patient 
biomedical markers 
 Targeted therapies 
System 
Changes 
Costs 
Info Overload 
Over 80% of stored patient health information is unstructured
Watson can read these medical records in six seconds! 
© 2014 International Business Machines Corporation 
7
DeepQA: Massively Parallel Probabilistic Evidence-Based 
Question 
100s Possible 
Answers 
1000’s of 
Pieces of Evidence 
Multiple 
Interpretations 
100,000’s scores from many 
100s sources simultaneous Text Analysis Algorithms 
Hypothesis 
Generation 
. . . 
Hypothesis and 
Evidence Scoring 
Final Confidence 
Merging & 
Ranking 
Synthesis 
Question & 
Topic 
Analysis 
Question 
Decomposition 
Hypothesis 
Generation 
Hypothesis and Evidence 
Scoring 
Answer & 
Confidence 
Architecture
Putting the pieces together at point of impact can be game 
changing…and life changing 
Symptoms 
Renal Failure 
UTI 
Diabetes 
Influenza 
Hypokalemia 
fever 
dry mouth 
thirst 
anorexia 
frequent urination 
no abdominal pain 
no back pain 
no cough 
no diarrhea 
Oral cancer 
Bladder cancer 
Hemochromatosis 
Purpura 
(Thyroid Autoimmune) 
Esophagitis 
cutaneous lupus 
osteoporosis 
hyperlipidemia 
Alendronate 
Findings Medications History 
pravastatin 
levothyroxine 
hydroxychloroquine 
Diagnosis Models 
frequent UTI 
hypothyroidism 
Confidence 
difficulty swallowing 
dizziness 
Family 
History 
Graves’ Disease 
Patient 
urine dipstick: 
leukocyte esterase 
supine 120/80 mm HG 
heart rate: 88 bpm 
urine culture: E. Coli 
Symptoms 
Family 
History 
Her family history included oral and 
bladder cancer in her mother, 
Graves' disease in two sisters, 
hemochromatosis in one sister, and 
idiopathic thrombocytopenic 
purpura in one sister 
MFeidnidciantgiosns 
A urine dipstick was positive for 
leukocyte esterase and nitrites. The 
Patient 
History 
A 58-A year-58-year-old old woman woman presented complains to her 
of 
Her medications were levothyroxine, 
primary dizziness, care physician anorexia, after dry mouth, 
several days 
hydroxychloroquine, pravastatin, and 
of dizziness, increased patient anorexia, thirst, given and dry frequent 
a 
mouth, 
alendronate. 
increased prescription urination. thirst, She fo ciprofloxacin and had frequent also had urination. 
for a fever. 
a 
She urinary She had reported also tract had infection. no a fever pain 3 in and days her reported later, 
abdomen, 
that 
food patient back, would reported and “get no cough, stuck” weakness when or diarrhea. 
and 
she was 
swallowing. dizziness. Her She supine reported blood no pain pressure 
in her 
abdomen, was 120/80 back, mm or Hg, flank and and pulse no was cough, 
88. 
shortness of breath, diarrhea, or dysuria 
Her history was notable for cutaneous 
lupus, hyperlipidemia, osteoporosis, 
frequent urinary tract infections, a left 
oophorectomy for a benign cyst, and 
primary hypothyroidism, diagnosed a 
year earlier 
• Extract Symptoms from record 
Most Confident Diagnosis: IEDUnsiTfaloIubpehntaezsgaitis 
• Use paraphrasings mined from text to handle 
alternate phrasings and variants 
• Perform broad search for possible diagnoses 
• Score Confidence in each diagnosis based on 
evidence so far 
•• • EExxttrraacctt Identify MPeadtiiecnatt negative iHoinsstory 
Symptoms 
• • Use Reason database with mined of drug relations side-effects 
to explain away 
• Together, symptoms multiple (thirst is diagnoses consistent may w/ best UTI) 
explain 
symptoms 
• Extract Findings: Confirms that UTI was present 
• Extract Family History 
• Use Medical Taxonomies to generalize medical 
conditions to the granularity used by the models 
© 2014 International Business Machines Corporation 
9
75% 
of 
Total 
$ Trillion 
Why Oncology? 
3X 
rate cancer cost climbs 
vs. std. health costs or 
15-18% / yr. 
$263.8B 
overall costs of 
cancer 
in the US in 2010 
20-44% 
of cancer cases 
receive the wrong 
diagnosis initially
Watson Oncology to assist 
physicians with the diagnosis and 
treatment of cancer 
Solution: 
• Clinical support for patient assessment based on objective 
evidence – patient data, medical info, research, studies, 
articles, best practices, guidelines, etc. 
• 600K+ pieces of evidence and 2M pages of text 
from 42 publications 
• Analysis of patient data against thousands of historical 
cases and trained through 5000+ Memorial Sloan- 
Kettering MD and analyst hours 
• Initial focus on lung, breast, prostate and colorectal cancers 
Goals 
• Create individualised cancer 
diagnostic and treatment plans 
• Enhance clinical confidence with 
greater access and understanding 
of information 
• Speed time to evidence-based 
treatment 
• Reduce diagnostic and 
administrative errors 
• Accelerate the dissemination of 
practice-changing research 
© 2014 International Business Machines Corporation 11
Medical 
Terminology 
Watson first 
needed to learn 
basic medical 
terminology 
Health and 
Wellness 
Watson will 
broaden its base 
of medical 
knowledge and 
deepen its 
understanding of 
data relevant to 
patient health 
Literature, 
Guidelines and 
Policies 
Watson is taught 
how to adjudicate 
medical requests 
subject to policies 
and guidelines 
supported by 
literature 
Clinical Treatment 
Options 
Watson begins to 
learn how to 
understand a 
patient case and 
identify candidate 
treatment options 
and relevant 
supporting 
evidence 
Training Watson for Healthcare
Medical concept annotations 
Medications 
Diseases Symptoms 
Modifiers
And Creating a Corpus of Knowledge for Cancer Care 
Ingestion of NCCN guidelines for breast cancer and lung cancer: 
– Roughly 500,000 unique combinations of breast cancer patient attributes. 
– Roughly 50,000 unique combinations of lung cancer patient attributes. 
Over 600,000 pieces of evidence ingested, from 42 different publications/publishers, 
including: 
– The Breast Journal, National Comprehensive Cancer Network (Clinical 
Practice Guidelines, Drug and Biologics compendium, et al.), American 
Journal Of Hematology, Annals Of Neurology, CA: A Cancer Journal For 
Clinicians, Cancer Journal, Cochrane, EBSCO, Hematological Oncology, 
Hepatology, International Journal Of Cancer, Journal Of Gene Medicine, 
Journal of Clinical Oncology, Journal of Oncology Practice, Massachusetts 
Medical Society Journal Watch, Massachusetts Medical Society New 
England Journal Of Medicine, Merck, Nephrology, UptoDate, Clinical Lung 
Cancer, Current Problems in Cancer, Cancer Treatment Reviews, Elsevier's 
Monographs in Cancer (multiple), Clinical Breast Cancer, European Journal 
of Cancer, Lung Cancer (the journal). 
IBM Confidential
Watson Oncology helps medical oncologists and their care 
teams address these challenges 
Search a corpus of 
evidence data to find 
supporting evidence for 
each option 
Evidence 
Candidate Treatment 
Options 
3 
Patient Case • Inclusion / exclusion 
61 y/o woman s/p 
mastectomy is here to 
discuss treatment options 
for a recently diagnosed 
4.2 cm grade 2 infiltrating 
ductal carcinoma… 
Prioritized Treatment 
Options 
+ 
Evidence Profile 
criteria 
• Co morbidities 
• Contraindications 
• FDA risk factors 
• MSK preferred 
treatments 
• Other guidelines 
• Published literature - 
studies, reports, opinions 
from Text Books, 
Journals, Manuals, etc. 
Key Case Watson Oncology 
Attributes 
Supporting 
Evidence 
Extract key attributes 
from a patient’s case 
1 
Use those attributes to 
find candidate treatment 
options as determined by 
consulting NCCN 
Guidelines 
2 
Use Watson’s analytic 
algorithms to prioritize 
treatment options based 
on best evidence. 
4 
Guidelines 
© 2014 International Business Machines Corporation 15
A Cognitive solution in Oncology - differs from conventional 
programmatic systems 
It is taught by example, not programmed. This gives it the ability to learn and adapt 
as new information is presented and outcomes and actions are taken. Ground truth 
is communicated through training / test cases as well as interpretation of those 
cases by physicians 
It generates and evaluates a set of hypothesis appropriate to the case being 
presented rather than being confined to only a set of rules, or simple decision tree 
logic (e.g. if this, not that), giving it a much wider range of alternatives to consider 
It delivers a set of probabilistic treatment responses, which are confidence 
weighted into categories 
It provides the underlying rationale for its recommendations and points to evidence 
that support and refute those recommendations 
For physicians, Watson Oncology provides ranked treatment options 
with supporting evidence rather than just listing valid guideline choices 
© 2014 International Business Machines Corporation 
16
Benefits 
• Provides evidence-based suggestions to support oncologists’ 
decisions 
• Combines patient data with massive volumes of medical literature, 
including journal articles, physicians’ notes, and NCCN guidelines and 
best practices 
• Continues to evolve as new oncology techniques, treatments and 
evidence are developed 
Future Benefits : 
• Improving oncologist efficiency to meet increasing demand 
• Assisting physicians in handling the complexity of prescribing and 
managing new cancer treatments 
• Improved value of patient care through better monitoring and control 
of soaring costs 
• Providing expert knowledge to facilities without specialist oncology 
expertise ie rural areas 
© 2014 International Business Machines Corporation 17
18 
Watson Oncology Advisor - Helps oncologists make better, more 
personalised treatment decisions by ranking treatment plans based on 
national guidelines, published literature, and expert insight 
MD Anderson Oncology Expert Advisor -Democratise health care by 
enabling clinicians to get a clear understanding of their patient, identify 
relevant SOC and Clinical Trial treatments, and a prediction and 
appropriate responses to adverse events 
Clinical Trial Matching - Enables decision makers to quickly evaluate 
compliance / match of an input case to defined policies 
Watson Genomic Analytics - Case specific analysis identifying mutations, 
gene expression, tumor heterogeneity which then can be used to identify drug 
options, provide rapid evidence retrieval and patient molecular profile analysis. 
© 2014 International Business Machines Corporation 
18 
Watson Oncology Solutions
A new era of cognitive systems has 
just begun for Healthcare 
 Transforming how healthcare professionals 
think, act, and operate 
 Learning through interactions 
 Delivering evidence based care driving better 
outcomes
© 2014 International Business Machines Corporation 
20

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Watson – from Jeopardy to healthcare

  • 1. IBM Watson - From Jeopardy to Healthcare Annette Hicks Healthcare & Social Services Industry Leader A/NZ IBM
  • 2. Taking on Jeopardy! – Real Language is Real Hard • Jeopardy! poses a grand challenge for a computing system: – Broad range of subject matter – Speed of accurate responses and confidence – Requires analysing subtle meaning, irony, riddles, and other complexities – tasks that humans excel at but which computers traditionally do not – Ability to understand human language • Chess – A finite, mathematically well-defined search space – Large but limited number of moves and states – Everything explicit, unambiguous mathematical rules The Grand Challenge
  • 3. A new era of computing will transform our future Tabulating Systems Era Programmable Systems Era Cognitive Systems Era © 2014 International Business Machines Corporation 3
  • 4. Cognitive systems expand the problems we can address 4 Programmatic Systems Cognitive Systems • Leverage traditional data sources • Follow pre-defined rules (programs) • Provide the same output to all users • Are taught, not programmed. • Learn and improve based on experience • Interpret sensory and non-traditional data • Relate to each of us as individuals • Allow us to expand and scale our own thinking
  • 5. Brief History of IBM Watson R&D Demonstration Commercialization Cross-industry Applications IBM Research Project (2006 – ) Jeopardy! Grand Challenge (Feb 2011) Watson for Healthcare (Aug 2011 –) Watson Industry Solutions (2012 – ) Watson for Financial Services (Mar 2012 – ) Expansion
  • 6. Why Watson for Healthcare? Complexity Evidence-based Medicine  Shifts in Models of Care & Funding © 2014 International Business Machines Corporation 6 Personalized Medicine  Focus on Wellness and Prevention  Universal coverage  Costs are 18% of US GDP  34% of $2.3T US spend is waste  Costs can vary up to 10x  Diagnosis and treatment errors  Shortage of MDs  Demand for remote medicine  Medical data doubles every 5 years  Detailed patient biomedical markers  Targeted therapies System Changes Costs Info Overload Over 80% of stored patient health information is unstructured
  • 7. Watson can read these medical records in six seconds! © 2014 International Business Machines Corporation 7
  • 8. DeepQA: Massively Parallel Probabilistic Evidence-Based Question 100s Possible Answers 1000’s of Pieces of Evidence Multiple Interpretations 100,000’s scores from many 100s sources simultaneous Text Analysis Algorithms Hypothesis Generation . . . Hypothesis and Evidence Scoring Final Confidence Merging & Ranking Synthesis Question & Topic Analysis Question Decomposition Hypothesis Generation Hypothesis and Evidence Scoring Answer & Confidence Architecture
  • 9. Putting the pieces together at point of impact can be game changing…and life changing Symptoms Renal Failure UTI Diabetes Influenza Hypokalemia fever dry mouth thirst anorexia frequent urination no abdominal pain no back pain no cough no diarrhea Oral cancer Bladder cancer Hemochromatosis Purpura (Thyroid Autoimmune) Esophagitis cutaneous lupus osteoporosis hyperlipidemia Alendronate Findings Medications History pravastatin levothyroxine hydroxychloroquine Diagnosis Models frequent UTI hypothyroidism Confidence difficulty swallowing dizziness Family History Graves’ Disease Patient urine dipstick: leukocyte esterase supine 120/80 mm HG heart rate: 88 bpm urine culture: E. Coli Symptoms Family History Her family history included oral and bladder cancer in her mother, Graves' disease in two sisters, hemochromatosis in one sister, and idiopathic thrombocytopenic purpura in one sister MFeidnidciantgiosns A urine dipstick was positive for leukocyte esterase and nitrites. The Patient History A 58-A year-58-year-old old woman woman presented complains to her of Her medications were levothyroxine, primary dizziness, care physician anorexia, after dry mouth, several days hydroxychloroquine, pravastatin, and of dizziness, increased patient anorexia, thirst, given and dry frequent a mouth, alendronate. increased prescription urination. thirst, She fo ciprofloxacin and had frequent also had urination. for a fever. a She urinary She had reported also tract had infection. no a fever pain 3 in and days her reported later, abdomen, that food patient back, would reported and “get no cough, stuck” weakness when or diarrhea. and she was swallowing. dizziness. Her She supine reported blood no pain pressure in her abdomen, was 120/80 back, mm or Hg, flank and and pulse no was cough, 88. shortness of breath, diarrhea, or dysuria Her history was notable for cutaneous lupus, hyperlipidemia, osteoporosis, frequent urinary tract infections, a left oophorectomy for a benign cyst, and primary hypothyroidism, diagnosed a year earlier • Extract Symptoms from record Most Confident Diagnosis: IEDUnsiTfaloIubpehntaezsgaitis • Use paraphrasings mined from text to handle alternate phrasings and variants • Perform broad search for possible diagnoses • Score Confidence in each diagnosis based on evidence so far •• • EExxttrraacctt Identify MPeadtiiecnatt negative iHoinsstory Symptoms • • Use Reason database with mined of drug relations side-effects to explain away • Together, symptoms multiple (thirst is diagnoses consistent may w/ best UTI) explain symptoms • Extract Findings: Confirms that UTI was present • Extract Family History • Use Medical Taxonomies to generalize medical conditions to the granularity used by the models © 2014 International Business Machines Corporation 9
  • 10. 75% of Total $ Trillion Why Oncology? 3X rate cancer cost climbs vs. std. health costs or 15-18% / yr. $263.8B overall costs of cancer in the US in 2010 20-44% of cancer cases receive the wrong diagnosis initially
  • 11. Watson Oncology to assist physicians with the diagnosis and treatment of cancer Solution: • Clinical support for patient assessment based on objective evidence – patient data, medical info, research, studies, articles, best practices, guidelines, etc. • 600K+ pieces of evidence and 2M pages of text from 42 publications • Analysis of patient data against thousands of historical cases and trained through 5000+ Memorial Sloan- Kettering MD and analyst hours • Initial focus on lung, breast, prostate and colorectal cancers Goals • Create individualised cancer diagnostic and treatment plans • Enhance clinical confidence with greater access and understanding of information • Speed time to evidence-based treatment • Reduce diagnostic and administrative errors • Accelerate the dissemination of practice-changing research © 2014 International Business Machines Corporation 11
  • 12. Medical Terminology Watson first needed to learn basic medical terminology Health and Wellness Watson will broaden its base of medical knowledge and deepen its understanding of data relevant to patient health Literature, Guidelines and Policies Watson is taught how to adjudicate medical requests subject to policies and guidelines supported by literature Clinical Treatment Options Watson begins to learn how to understand a patient case and identify candidate treatment options and relevant supporting evidence Training Watson for Healthcare
  • 13. Medical concept annotations Medications Diseases Symptoms Modifiers
  • 14. And Creating a Corpus of Knowledge for Cancer Care Ingestion of NCCN guidelines for breast cancer and lung cancer: – Roughly 500,000 unique combinations of breast cancer patient attributes. – Roughly 50,000 unique combinations of lung cancer patient attributes. Over 600,000 pieces of evidence ingested, from 42 different publications/publishers, including: – The Breast Journal, National Comprehensive Cancer Network (Clinical Practice Guidelines, Drug and Biologics compendium, et al.), American Journal Of Hematology, Annals Of Neurology, CA: A Cancer Journal For Clinicians, Cancer Journal, Cochrane, EBSCO, Hematological Oncology, Hepatology, International Journal Of Cancer, Journal Of Gene Medicine, Journal of Clinical Oncology, Journal of Oncology Practice, Massachusetts Medical Society Journal Watch, Massachusetts Medical Society New England Journal Of Medicine, Merck, Nephrology, UptoDate, Clinical Lung Cancer, Current Problems in Cancer, Cancer Treatment Reviews, Elsevier's Monographs in Cancer (multiple), Clinical Breast Cancer, European Journal of Cancer, Lung Cancer (the journal). IBM Confidential
  • 15. Watson Oncology helps medical oncologists and their care teams address these challenges Search a corpus of evidence data to find supporting evidence for each option Evidence Candidate Treatment Options 3 Patient Case • Inclusion / exclusion 61 y/o woman s/p mastectomy is here to discuss treatment options for a recently diagnosed 4.2 cm grade 2 infiltrating ductal carcinoma… Prioritized Treatment Options + Evidence Profile criteria • Co morbidities • Contraindications • FDA risk factors • MSK preferred treatments • Other guidelines • Published literature - studies, reports, opinions from Text Books, Journals, Manuals, etc. Key Case Watson Oncology Attributes Supporting Evidence Extract key attributes from a patient’s case 1 Use those attributes to find candidate treatment options as determined by consulting NCCN Guidelines 2 Use Watson’s analytic algorithms to prioritize treatment options based on best evidence. 4 Guidelines © 2014 International Business Machines Corporation 15
  • 16. A Cognitive solution in Oncology - differs from conventional programmatic systems It is taught by example, not programmed. This gives it the ability to learn and adapt as new information is presented and outcomes and actions are taken. Ground truth is communicated through training / test cases as well as interpretation of those cases by physicians It generates and evaluates a set of hypothesis appropriate to the case being presented rather than being confined to only a set of rules, or simple decision tree logic (e.g. if this, not that), giving it a much wider range of alternatives to consider It delivers a set of probabilistic treatment responses, which are confidence weighted into categories It provides the underlying rationale for its recommendations and points to evidence that support and refute those recommendations For physicians, Watson Oncology provides ranked treatment options with supporting evidence rather than just listing valid guideline choices © 2014 International Business Machines Corporation 16
  • 17. Benefits • Provides evidence-based suggestions to support oncologists’ decisions • Combines patient data with massive volumes of medical literature, including journal articles, physicians’ notes, and NCCN guidelines and best practices • Continues to evolve as new oncology techniques, treatments and evidence are developed Future Benefits : • Improving oncologist efficiency to meet increasing demand • Assisting physicians in handling the complexity of prescribing and managing new cancer treatments • Improved value of patient care through better monitoring and control of soaring costs • Providing expert knowledge to facilities without specialist oncology expertise ie rural areas © 2014 International Business Machines Corporation 17
  • 18. 18 Watson Oncology Advisor - Helps oncologists make better, more personalised treatment decisions by ranking treatment plans based on national guidelines, published literature, and expert insight MD Anderson Oncology Expert Advisor -Democratise health care by enabling clinicians to get a clear understanding of their patient, identify relevant SOC and Clinical Trial treatments, and a prediction and appropriate responses to adverse events Clinical Trial Matching - Enables decision makers to quickly evaluate compliance / match of an input case to defined policies Watson Genomic Analytics - Case specific analysis identifying mutations, gene expression, tumor heterogeneity which then can be used to identify drug options, provide rapid evidence retrieval and patient molecular profile analysis. © 2014 International Business Machines Corporation 18 Watson Oncology Solutions
  • 19. A new era of cognitive systems has just begun for Healthcare  Transforming how healthcare professionals think, act, and operate  Learning through interactions  Delivering evidence based care driving better outcomes
  • 20. © 2014 International Business Machines Corporation 20