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Health Information Strategy Advisory Committee eHealth Investment in New Zealand Beyond 2010
HISAC 2008/09 Role ,[object Object],[object Object],[object Object]
E-Health, where are we heading?
We have not found a way to sell  the investment in e-Health
Presentation ,[object Object],[object Object],[object Object],[object Object]
Presentation ,[object Object],[object Object],[object Object],[object Object]
Generating  Business Value  Through IT Professor Joe Peppard Director Information Systems Research Centre Cranfield University, School of Management, UK
Value for money from IT IT Costs IT Benefits Reduce IT costs Current focus of attention Need to improve Realisation of IT benefits This is where the problem lies!
Factors contributing to the lack of achievement of  benefits   from IT projects  They depend upon business and technical changes in a complex way They do not all come immediately They are generally not managed They are often not properly identified Benefits
Satisfying the investment objective Enables Delivers Achieves Satisfies IS/IT Functionality Business changes Positive outcomes Benefits Investment objectives CONTENT OUTCOME BENEFITS INTENT PROCESS OF CHANGE ORGANISATIONAL CONTEXT
The IT latency problem… Return on investment time Improved  segmentation Better targeting of marketing activity Decreased defections Improved cross sell Referrals Customer insight Campaign management Improved process efficiency Increase in employee satisfaction - serving the customer - fulfillment - customer engagement Channel integration
Enterprise systems implementation Increased Benefits & degree of business change Time 1.  Removal of existing  problems  &  constraints  + efficiency gains 2.  Improved  performance  from internal integration of information & processes - changed roles & relationships 3.  Innovation  in selected processes & activities, based on knowledge derived from ES
The IT benefits management challenge: changing mindsets From ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],To ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
eHealth Context - Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object]
eHealth Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object]
eHealth Investments ,[object Object],[object Object],[object Object],[object Object],[object Object]
eHealth Investments ,[object Object],[object Object],[object Object],[object Object]
Presentation ,[object Object],[object Object],[object Object],[object Object]
HISAC Vision – as a  driver To achieve  high quality health care  and  improve patient safety
HISAC Vision – as a  driver To achieve  high quality health care  and  improve patient safety , by 2014 New Zealanders will have a  core set of personal health information available electronically
HISAC Vision – as a  driver To achieve  high quality health care  and  improve patient safety , by 2014 New Zealanders will have a  core set of personal health information available electronically to them and their treatment providers  regardless of the setting as they access health services.
HISAC Principles ,[object Object],[object Object],[object Object],[object Object],Community Clinicians Patient/ Consumer
HISAC Priorities
Presentation ,[object Object],[object Object],[object Object],[object Object]
 
 
 
 
Presentation ,[object Object],[object Object],[object Object],[object Object]
MRG Report ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
HISAC Next Steps ,[object Object],[object Object],[object Object],[object Object],[object Object]
HISAC Next Steps ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions?

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eHealth Investment in NZ Beyond 2010

  • 1. Health Information Strategy Advisory Committee eHealth Investment in New Zealand Beyond 2010
  • 2.
  • 3. E-Health, where are we heading?
  • 4. We have not found a way to sell the investment in e-Health
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  • 7. Generating Business Value Through IT Professor Joe Peppard Director Information Systems Research Centre Cranfield University, School of Management, UK
  • 8. Value for money from IT IT Costs IT Benefits Reduce IT costs Current focus of attention Need to improve Realisation of IT benefits This is where the problem lies!
  • 9. Factors contributing to the lack of achievement of benefits from IT projects They depend upon business and technical changes in a complex way They do not all come immediately They are generally not managed They are often not properly identified Benefits
  • 10. Satisfying the investment objective Enables Delivers Achieves Satisfies IS/IT Functionality Business changes Positive outcomes Benefits Investment objectives CONTENT OUTCOME BENEFITS INTENT PROCESS OF CHANGE ORGANISATIONAL CONTEXT
  • 11. The IT latency problem… Return on investment time Improved segmentation Better targeting of marketing activity Decreased defections Improved cross sell Referrals Customer insight Campaign management Improved process efficiency Increase in employee satisfaction - serving the customer - fulfillment - customer engagement Channel integration
  • 12. Enterprise systems implementation Increased Benefits & degree of business change Time 1. Removal of existing problems & constraints + efficiency gains 2. Improved performance from internal integration of information & processes - changed roles & relationships 3. Innovation in selected processes & activities, based on knowledge derived from ES
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  • 19. HISAC Vision – as a driver To achieve high quality health care and improve patient safety
  • 20. HISAC Vision – as a driver To achieve high quality health care and improve patient safety , by 2014 New Zealanders will have a core set of personal health information available electronically
  • 21. HISAC Vision – as a driver To achieve high quality health care and improve patient safety , by 2014 New Zealanders will have a core set of personal health information available electronically to them and their treatment providers regardless of the setting as they access health services.
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