Aggressively looking for an opportunity on Gulf

1. HIRAK PRAMANIK
Assistant Manager(Branch Relationship Partner)
hirakpramanik83@gmail.com
+919035700427
To attain a Decision making position with a Dynamic, Transparent & Professionally managed
Organization wherein I will be able to utilize my experience to contribute towards the Organizational
excellence along with nurture & realize my professional aspirations
Professional Exposure
Dynamic, proactive and results-driven Senior Executive with outstanding leadership expertise as a Profit Centre
Management. With a focus on management through Team Building, Technology Up gradation, MIS, Finance,
Costing, kept a sharp focus on the Top and Bottom Line requirements.
Proven talent to forge strategic relationships and develop loyal customer base; plan and execute aggressive
strategies that translate organization?s vision into reality with significant improvement to the bottom line.
Recognized for consistent success in developing systems and procedures to streamline operations, decrease costs,
and improve productivity.
Articulate and effective presenter and an astute negotiator; creating synergy and rapport with persons of all levels &
background. Solid experience with business practices and protocols.
Core Strength
Sales,Sales Process,Acquitions,Sales Management
Relationship Management
Team Management
Retail Banking & Business Banking,Branch Banking
Business Development
Core Competencies
Key Skills:
Leadership quality
Can work in stressed conditions

2. Skilled in Presentations and surveys
Hard working and good team player
Patience and Punctuality.
Dedication to complete the work.
Being adoptive to the environment.
Willingness to learn from people and self-made mistakes
AREA OF EXPERTISE:
Financial Management & Control
Accounting & Administration
Financial Budgeting & Analysis Bank Operations
Sales and Marketing Portfolio management
Organizational Experience
Yes Bank Ltd.Oct-2013 - Till Present
Designation : Assistant Manager(Branch Relationship Partner)
Location : Banglore
Responsibilities:
Directly responsible to manage corporate customers portfolio.
Primarily Responsable for the Sourcing of high value Current Accounts, Savings Account(
High net worth and ultra net worth), Overdraft facility, Business Loans.Trade and forex.
Responsable for Selling for Home loan and Working capital Loans.
Ensure consistent growth of the Business Banking portfolio
Synergize for maximum penetration of business banking products, trade, forex and Insurance & Investment sales to
new / existing customers.
Ensure top class service delivery to clients to be in line with the best in the industry for being the dedicated one
point of contact for these customers.
Acquire new customers who meet product criteria through cross-referencing.
Ensure Profitability of the portfolio: Generate high income per customer
Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow
balances.
Work towards reactivating accounts, which have stopped transacting or depleted in balances.
Develop marketing plan to identify corporate relationships within the accepted industries. Solicit new corporate
relationships. Ensure quality of portfolio is satisfactory
Build a robust momentum in regards to the third party distribution (insurance, auto loans, and mortgages) and fee
income to scale up the client portfolio growth,in line with the set targets
Manage customer?s issues on service or investment needs. Escalate if required.
Probe and identify requirements to provide appropriate solutions to the customers.
Ensure awareness and adherence with the Know Your Customer policy, Anti
Money. Laundering Policy, Mis-selling Policy, Information Protection Policy,
Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to
time

3. Provide regular feedback on the changing customer needs to the Product team and Service Quality team. Any
suspicious transaction to be immediately reported to the Area Manager. Promotion of Alternate Channels and Ensure
Doorstep
Banking service. Increase customer contractibility by capturing email address and mobile number
Work hand in hand with other business units to ensure that objectives of the team are met and there is team harmony
and unity.
Ensure complete knowledge on all products & services. Be the leader for resolving all queries & complaints. Ensure
full training & briefing on all product launches & upgrades
Develop marketing plan & implement it as per agreed objectives in order to maximize profitability & achieve
business growth.
Be highly responsive to customer needs and ensure high level of satisfaction of Corporates in portfolio.
Ensure quality of portfolio is maintained, with no direct credit losses.
Maximize profitability, achieve business growth and targeted market share as per objectives.
Perform any other duties or responsibilities consistent with the role as assigned by management.
Hdfc Bank Ltd.March-2013 - September-2013
Designation : Deputy Manager(Assistant Branch Manager)
Location : Banglore
Responsibilities:
Leading, developing, coaching and motivating branch staff.
Developing plans and budgets and organising, controlling and monitoring the
activities of the branch team.
Developing the branch team?s understanding of wider business strategy and plans
and how these relate to branch plans.
Continually reviewing and measuring branch activities against performance
targets, standards and service levels.
Leading or overseeing recruitment activities for the branch team, including
making decisions on individuals.
Resolving escalated issues, queries and complaints and making decisions in critical
high value situations and marginal risk situations.
Making recommendations to more senior managers for business improvements.
Carrying out all required branch team management activities, including effective
implementation of performance management processes.
Ensuring all required premises activities are undertaken effectively.
Leading the team in the effective implementation of any change.
Building and developing local community and business links, both geographically
and with wider community and business groups.
Analysing and reporting on the performance of the branch and the team,
identifying trends, potential problems and opportunities and proposing and
implementing ways in which performance can be improved.
Maintaining knowledge of regulatory and legal requirements relevant to the role.
Ensure achievement of Branch CA & SA budget through NTB.
Achievement of deepening of Branch CA & SA books.
Achievement of branch staff Productivity.

4. Achievement of Cross Sell through the Sales Channel.
Driving revenue growth for branch.
Coaching; performance management; and career development of staff.
Tracking sales activities, providing sales forecasts, and creating and analyzing
metrics that drive results
Provide support and follow up with the external sales team.
Responsible for ongoing development and delivery of sales and product training in
conjunction with the product development group.
Develop and implement sales initiative programs to drive sales/ product goals.
Learn, know and be able to present all products.
Provide the Branch team with sales tools and techniques to achieve their goals.
Kotak Mahindra Bank Ltd.Jan-2010 - Mar-2013
Designation : Assistant Manager(Premier Client Solution Manager)
Location : Banglore
Responsibilities:
Responsible for the sale of high value Business Current Accounts, Savings Account, Overdraft facility, Business
Loans to the walking customer.
Responsible of achieving productivity targets on number and values
Achieve sales target and providing customer service
Efficient Relationship management for the accounts sourced till 3 months from the date of account opening
Obtain referrals from walk-in customers & also from telecalling for Current account & Saving account and Demat
Enhance the value of existing accounts of current and savings account customer.
Retention of the accounts
Generation of referrals from internal database
Generate the business and cross sell of all the products
Axis Bank Ltd.Nov-2008 - Dec-2009
Designation : Executive(Business Development Executive)
Location : Banglore
Responsibilities:
Identifying New to Bank customer for Banks products by making customer calls
and Walking customer
Responsible for the sale of retail current accounts and savings accounts,fixed
deposit and recurring deposite
Completing account opening formalities by collecting necessary documents and
initial deposite.
Pitching third party products to new and existing clients.
Academics

5. Bachelor Of Business Management (Finance) (55% ) From Bangalore University2006
12th (55% ) From West Bengal Council . 2001.
10th (72% ) From West Bengal Board1998
Passport Details:
Passport No - H9937169
INTERESTS:
Participating in team activities
Playing Cricket
Listing Music
Traveling
PERSONAL DETAILS
Date of Birth 06-01-1983
Marital Status: Married
Languages : ENGLISH,HINDI & BENGALI
Address : Vijaya Villas.No-779/A/14 ,Triveni road , 9th Cross,1st Stg 2nd Phase Yeshwanthpure, Bangalore-560022 ,
India