Richard is your personal travel assistant through SMS. From the moment you as a customer book a flight, Richard is in touch with you by confirming the ticket through text. You can now ask any questions to Richard and he will be able to answer you in no time. How do we do that? We source data from your company FAQ page as well as APIs for customer data if available. Then we use natural language processing and machine learning to match user questions to the right answers. As a result, we reduce your customer support costs and improve its experience at the same time, because your employees can now focus on solving the harder customer problems. We believe this is the future of airline industry. If you agree with us, let's work together.

1. A new relationship with travelers

2. Richard
Your personal travel assistant through SMS

4. Richard answers any traveler enquires

5. Richard answers any traveler enquires

6. Richard updates travelers with flight status

7. Richard gives recommendations

8. Who is Richard?
AI-supported customer service for airlines

9. Demo
Text ‘demo’ to (+358) 457 397 0065

10. Richard for airlines
Monthly fee.

11. Richard‘s great future…

12. Richard‘s great future…

13. Richard
Your personal travel assistant through SMS

14. A new relationship with travelers
Richard, developed by Bruno & Harrison