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Employee Effectiveness Survey


                               Some surveys ask employees how they feel – how motivated or engaged
Key                            they are at work. Some ask about the factors that help or hinder their work.
features                       The Employee Effectiveness Survey (EES) is unique because it does both.
                               EES is a powerful, off-the-shelf tool, it helps you measure and analyse the levels of engagement
                               and enablement your employees are experiencing. It presents these comprehensive findings
                               in a clear, organization-wide report and it shows how engagement and enablement levels
                               vary across the organization.

                               The results from the EES will give you the critical information you need to identify the factors
                               preventing employees from performing at their best. And by addressing these barriers to
                               performance, your organization can then create a more positive environment, which leads
                               to quantifiable business improvement.



                               The benefits
                               n	t identifies
                                 I
                                              barriers to performance.                         	your results against a choice of 80 separate
                                 The EES is based on extensive research                          benchmarks including 59 country norms,
                                  conducted by Hay Group that proves                              23 major industry groups and our high
                                  engagement alone does not drive employee                        performing company benchmark. So, you can
                                  performance. Employees also need to be                          see how your employee effectiveness stacks
                                  enabled. In other words, placed in the right                    up against your competitors.
                                  role and given a supportive environment
                                                                                                n	 he
                                                                                                  T
                                                                                                       detailed reporting saves you valuable
                                  with no significant barriers to performance.
                                                                                                    time and resources, leaving you free to act
                                  By identifying any barriers that do exist
                                                                                                    on the results
                                  you can then work towards creating
                                  a more productive working environment                         n	t is
                                                                                                  I
                                                                                                       cost effective and delivers results
                                  to improve bottom line performance                                quickly. As an online, off-the-shelf product,
                                                                                                    EES is a quick and easy way for you to access
                               n	 offers
                                 It
                                         benchmark comparisons against
                                                                                                    Hay Group’s well respected methodology.
                                  a global database of 4 million people in
                                  hundreds of organizations. You can interpret



                               The return on your investment
 measures proven
   It                          Over the past 35 years, over research has shown that when high levels of employee engagement are
    drivers of employee        combined with high levels of employee enablement, organizations achieve significantly improved results.
    performance

 It offers benchmark                                                                                 High engagement only
                                                                                                                                   High engagement
    comparisons                                                                                                                    + high enablement

                                  Employee performance
 It is cost effective and       Increase above performance expectations                                     10%                          50%
    delivers results quickly      Employee retention
                                  Reduction in turnover rates                                                -40%                        -54%
 It provides detailed           Customer satisfaction
    and easy to understand        Customer satisfaction rates                                                 71%                          89%
    reporting
                                  Finanical success
                                  5–year revenue growth                                                        x2.5                        x4.5
                                                                            Source: Based on linkage case studies using Hay Group’s global normative database



©2012 Hay Group. All rights reserved
How does it work?
The survey
The process is simple and easy to implement. Employees              n	survey responses by your key demographics
respond to an online survey which measures engagement and           n	employee  effectiveness profiles by your key demographics
enablement and 12 other contributing drivers.                       n	 questions that elicited the most favorable and most
                                                                      the
                                                                      unfavorable responses
The database
                                                                    n	survey results for all questions.

The survey responses are compared with your choice of
benchmarks – representing 23 major industry groups and              You can also request additional internal demographic reports which
59 country norms – drawn from a global norm database                use an ‘internal benchmark’ so that you can see how a particular
of 4 million people in hundreds of organizations.                   business unit or team compares to your whole organization.
                                                                    Support
The results
                                                                    You will have a dedicated account manager who will assist
The survey results are presented in a report which will equip
                                                                    you with setting up the survey and with employee participation
you with a complete view of:
                                                                    and report delivery. And a comprehensive guide to running
n	your    employees’ response rates                                 a successful survey provides tips to help you communicate with
n	engagement     and enablement results                             employees throughout the process and turn your results into
                                                                    effective, sustainable action plans.




Employee Effectiveness framework
  Engagement Drivers
  Clear and promising direction
  Confidence in leaders
  Quality and customer focus                               Engagement
                                                                                                       Financial success
  Respect and recognition
  Development opportunities
  Pay and benefits
                                                           Employee effectiveness                      Retention
  Enablement Drivers
  Performance management
  Authority and empowerment
                                                                                                       Employee performance
  Resources                                                Enablement
  Training
  Collaboration
  Work, structure and process




The survey responses                                                    To find out more about
                                                                        Employee Effectiveness and
are compared to your                                                    how your organization could
choice of benchmarks.                                                   benefit please contact us
                                                                        e	 productized.services@haygroup.com
                                                                        w	www.atrium.haygroup.com




©2012 Hay Group. All rights reserved

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Employee Effectiveness Survey

  • 1. Employee Effectiveness Survey Some surveys ask employees how they feel – how motivated or engaged Key they are at work. Some ask about the factors that help or hinder their work. features The Employee Effectiveness Survey (EES) is unique because it does both. EES is a powerful, off-the-shelf tool, it helps you measure and analyse the levels of engagement and enablement your employees are experiencing. It presents these comprehensive findings in a clear, organization-wide report and it shows how engagement and enablement levels vary across the organization. The results from the EES will give you the critical information you need to identify the factors preventing employees from performing at their best. And by addressing these barriers to performance, your organization can then create a more positive environment, which leads to quantifiable business improvement. The benefits n t identifies I barriers to performance. your results against a choice of 80 separate The EES is based on extensive research benchmarks including 59 country norms, conducted by Hay Group that proves 23 major industry groups and our high engagement alone does not drive employee performing company benchmark. So, you can performance. Employees also need to be see how your employee effectiveness stacks enabled. In other words, placed in the right up against your competitors. role and given a supportive environment n he T detailed reporting saves you valuable with no significant barriers to performance. time and resources, leaving you free to act By identifying any barriers that do exist on the results you can then work towards creating a more productive working environment n t is I cost effective and delivers results to improve bottom line performance quickly. As an online, off-the-shelf product, EES is a quick and easy way for you to access n offers It benchmark comparisons against Hay Group’s well respected methodology. a global database of 4 million people in hundreds of organizations. You can interpret The return on your investment measures proven It Over the past 35 years, over research has shown that when high levels of employee engagement are drivers of employee combined with high levels of employee enablement, organizations achieve significantly improved results. performance It offers benchmark High engagement only High engagement comparisons + high enablement Employee performance It is cost effective and Increase above performance expectations 10% 50% delivers results quickly Employee retention Reduction in turnover rates -40% -54% It provides detailed Customer satisfaction and easy to understand Customer satisfaction rates 71% 89% reporting Finanical success 5–year revenue growth x2.5 x4.5 Source: Based on linkage case studies using Hay Group’s global normative database ©2012 Hay Group. All rights reserved
  • 2. How does it work? The survey The process is simple and easy to implement. Employees n survey responses by your key demographics respond to an online survey which measures engagement and n employee effectiveness profiles by your key demographics enablement and 12 other contributing drivers. n questions that elicited the most favorable and most the unfavorable responses The database n survey results for all questions. The survey responses are compared with your choice of benchmarks – representing 23 major industry groups and You can also request additional internal demographic reports which 59 country norms – drawn from a global norm database use an ‘internal benchmark’ so that you can see how a particular of 4 million people in hundreds of organizations. business unit or team compares to your whole organization. Support The results You will have a dedicated account manager who will assist The survey results are presented in a report which will equip you with setting up the survey and with employee participation you with a complete view of: and report delivery. And a comprehensive guide to running n your employees’ response rates a successful survey provides tips to help you communicate with n engagement and enablement results employees throughout the process and turn your results into effective, sustainable action plans. Employee Effectiveness framework Engagement Drivers Clear and promising direction Confidence in leaders Quality and customer focus Engagement Financial success Respect and recognition Development opportunities Pay and benefits Employee effectiveness Retention Enablement Drivers Performance management Authority and empowerment Employee performance Resources Enablement Training Collaboration Work, structure and process The survey responses To find out more about Employee Effectiveness and are compared to your how your organization could choice of benchmarks. benefit please contact us e productized.services@haygroup.com w www.atrium.haygroup.com ©2012 Hay Group. All rights reserved