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GallupReport[1]_HG
1.
Strengths Insight and
Action-Planning Guide SURVEY COMPLETION DATE: 10-01-2012 Hayley Gowin Your Top 5 Themes Analytical Harmony Relator Developer Discipline What's in This Guide? Section I: Awareness A brief Shared Theme Description for each of your top five themes Your Personalized Strengths Insights, which describe what makes you stand out from others with the same theme in their top five Questions for you to answer to increase your awareness of your talents Section II: Application 10 Ideas for Action for each of your top five themes Questions for you to answer to help you apply your talents Section III: Achievement Examples of what each of your top five themes "sounds like" -- real quotes from people who also have the theme in their top five Steps for you to take to help you leverage your talents for achievement 279475196 (Hayley Gowin) © 2000, 2006-2012 Gallup, Inc. All rights reserved. 1
2.
Section I: Awareness Analytical Shared
Theme Description People who are especially talented in the Analytical theme search for reasons and causes. They have the ability to think about all the factors that might affect a situation. Your Personalized Strengths Insights What makes you stand out? It’s very likely that you are known for being realistic and unsentimental. Nonetheless, there are times when you wish you did a better job of expressing your own feelings and allowing others to voice theirs. The moment people start getting too emotional, you tend to redirect their attention to practical matters or objective facts. Driven by your talents, you frequently promise yourself to do something better than you did it the last time. As you examine the consequences of your words and deeds, you usually recognize ways you could perform a similar task or problem the next time with a higher degree of knowledge or skill. Simply put: You are determined to gain insights from your mistakes so you do not repeat them. Chances are good that you may be aware of some of the elements impacting a group of people, a project, a process, a deal, or a proposal. Perhaps you think through some of the facts to predict possible outcomes or consequences. You might produce a reasonable explanation for why certain things might or might not happen. By nature, you probe for answers. You pose carefully constructed questions. You examine responses to understand and explain many of life’s uncertainties. Armed with precise facts, you ease your doubts about what is happening, has happened, might happen, or will happen. You refrain from automatically accepting an idea based on your first impression of it. Because of your strengths, you may work to identify the forces that influence situations in which you are, have been, or might be involved. Questions 1. As you read your personalized strengths insights, what words, phrases, or lines stand out to you? 2. Out of all the talents in this insight, what would you like for others to see most in you? 279475196 (Hayley Gowin) © 2000, 2006-2012 Gallup, Inc. All rights reserved. 2
3.
Harmony Shared Theme Description People
who are especially talented in the Harmony theme look for consensus. They don’t enjoy conflict; rather, they seek areas of agreement. Your Personalized Strengths Insights What makes you stand out? Driven by your talents, you are inclined to finish whatever is assigned to you each day. You admit there are things you could do better. When you act on these ideas, you probably increase your chances of meeting the day-to-day expectations people place on you. Because of your strengths, you may appreciate experts who assure you that your thinking is sound, your actions are correct, or your behavior is appropriate. It’s very likely that you are apt to have a reputation for being good-natured and congenial. You are quite comfortable welcoming diverse types of individuals into your life. You even invite them to join groups or participate in activities with you. Instinctively, you may have acquired qualifications to work or practice in particular fields. Being an expert, perhaps you understand the importance of calling on specialists. You might need their help to pinpoint the proper course of action or the correct response. By nature, you are willing to work with your coworkers, classmates, teammates, family members, and friends. You realize everyone sees opportunities, problems, solutions, and events differently. While you have opinions, you refrain from imposing them on others. You are good-natured — that is, you have a pleasant, cheerful, and cooperative disposition. Questions 1. As you read your personalized strengths insights, what words, phrases, or lines stand out to you? 2. Out of all the talents in this insight, what would you like for others to see most in you? 279475196 (Hayley Gowin) © 2000, 2006-2012 Gallup, Inc. All rights reserved. 3
4.
Relator Shared Theme Description People
who are especially talented in the Relator theme enjoy close relationships with others. They find deep satisfaction in working hard with friends to achieve a goal. Your Personalized Strengths Insights What makes you stand out? Because of your strengths, you are someone to whom others turn for an honest perspective about a project, person, event, or idea. They trust you will share your viewpoints. Chances are good that you thrive in settings where you can accomplish things. Of course, you have your own step-by-step way of performing repetitious tasks. As long as you can stick to your preferred plan of action, you usually enjoy handling the details and deadlines related to jobs, chores, projects, hobbies, assignments, or errands. It’s very likely that you sense that you are already being as productive as you can be. You are meticulous — that is, you carefully and thoroughly consider all the details — when designing methods for managing your commonplace assignments. As a result, you probably can handle recurring tasks quite efficiently. Your well-defined tactics enable you to wisely use your time, energy, effort, and talents. By nature, you might identify the most basic and important parts of elaborate ideas, processes, or technologies. Maybe you avoid confusing people because you do not want to overwhelm them with too many details. Instinctively, you are comfortable conversing with individuals who know exactly what they want to accomplish personally and/or professionally. You have an easy time bonding with people who are open and honest about their goals. Perhaps you derive a bit of satisfaction from helping people design specific performance objectives for themselves. Questions 1. As you read your personalized strengths insights, what words, phrases, or lines stand out to you? 2. Out of all the talents in this insight, what would you like for others to see most in you? 279475196 (Hayley Gowin) © 2000, 2006-2012 Gallup, Inc. All rights reserved. 4
5.
Developer Shared Theme Description People
who are especially talented in the Developer theme recognize and cultivate the potential in others. They spot the signs of each small improvement and derive satisfaction from these improvements. Your Personalized Strengths Insights What makes you stand out? It’s very likely that you capture others’ attention with your open and talkative style. You support and inspire people. You boost their confidence and support their resolve to respond to change, overcome obstacles, acquire new skills, gain knowledge, or reach lofty goals. Because of your strengths, you derive much satisfaction from giving individuals credit for what they do really well. Your openhearted — that is, kind and generous — spirit probably permits you to praise all sorts of people. You are genuinely intrigued by the diverse qualities of human beings. By nature, you occasionally want to capture first place or be the champion. Perhaps you can read the moods of opponents. You may understand their reactions as they deal with victories, defeats, or ties. Chances are good that you like to lift the spirits of the people around you. You know what to do and say so individuals feel useful, valued, appreciated, and important. Driven by your talents, you can ease the tension, anger, and agitation people experience in their dealings with others. You soothe the frayed nerves of individuals. This enables them to act more reasonably. In the process, you affirm their humanity and their dignity. You help numerous people find ways to handle problems without sacrificing their self-respect or eroding the confidence others have in them. Questions 1. As you read your personalized strengths insights, what words, phrases, or lines stand out to you? 2. Out of all the talents in this insight, what would you like for others to see most in you? 279475196 (Hayley Gowin) © 2000, 2006-2012 Gallup, Inc. All rights reserved. 5
6.
Discipline Shared Theme Description People
who are especially talented in the Discipline theme enjoy routine and structure. Their world is best described by the order they create. Your Personalized Strengths Insights What makes you stand out? Instinctively, you generally are frugal — that is, sparing and economical — when spending your own or others’ money. You are apt to schedule regular reviews to determine the financial status of each account. By doing so, you determine how to distribute any discretionary income — that is, extra or available money. You aim to deal equally and impartially with others whether you are purchasing gifts, making donations, or giving bonuses. By nature, you might prefer working in an environment where things are outlined or structured. Perhaps a certain degree of familiarity is comforting to you. Chances are good that you willingly assume moral, legal, and mental accountability for people, processes, or assignments. Your outward behavior demonstrates your reliability. Others view you as a person who can be trusted to follow through on commitments. Because of your strengths, you now and then double check your work. Why? Maybe you want to ensure errors have been detected and corrected. Perhaps it is reassuring to know that everything is in its proper place. Driven by your talents, you usually finish your tasks before they are due. You methodically remove predictable and recurring time pressures from your life. You keep the final deadline, as well as intermediate due dates, top of mind. You clarify which tasks deserve your attention and which ones do not. Having a detailed game plan and implementing it with precision frees you to produce desired outcomes again and again. Questions 1. As you read your personalized strengths insights, what words, phrases, or lines stand out to you? 2. Out of all the talents in this insight, what would you like for others to see most in you? 279475196 (Hayley Gowin) © 2000, 2006-2012 Gallup, Inc. All rights reserved. 6
7.
Questions 1. How does
this information help you better understand your unique talents? 2. How can you use this understanding to add value to your role? 3. How can you apply this knowledge to add value to your team, workgroup, department, or division? 4. How will this understanding help you add value to your organization? 5. What will you do differently tomorrow as a result of this report? 279475196 (Hayley Gowin) © 2000, 2006-2012 Gallup, Inc. All rights reserved. 7
8.
Section II: Application Analytical Ideas
for Action: Choose work in which you are paid to analyze data, find patterns, or organize ideas. For example, you might excel in marketing, financial, or medical research or in database management, editing, or risk management. Whatever your role, identify credible sources on which you can rely. You are at your best when you have well-researched sources of information and numbers to support your logic. For example, determine the most helpful books, websites, or publications that can serve as references. Your mind is constantly working and producing insightful analysis. Are others aware of that? Find the best way of expressing your thoughts: writing, one-on-one conversations, group discussions, perhaps lectures or presentations. Put value to your thoughts by communicating them. Make sure that your accumulation and analysis of information always leads to its application and implementation. If you don’t do this naturally, find a partner who pushes you from theory to practice, from thinking to doing. This person will help ensure that your analysis doesn’t turn into paralysis. Take an academic course that will expand your Analytical talents. Specifically, study people whose logic you admire. Volunteer your Analytical talents. You can be particularly helpful to those who are struggling to organize large quantities of data or having a hard time bringing structure to their ideas. Partner with someone with strong Activator talents. This person’s impatience will move you more quickly through the analytical phase into the action phase. You may remain skeptical until you see solid proof. Your skepticism ensures validity, but others may take it personally. Help others realize that your skepticism is primarily about data, not people. Look for patterns in data. See if you can discern a motif, precedent, or relationship in scores or numbers. By connecting the dots in the data and inferring a causal link, you may be able to help others see these patterns. Help others understand that your analytical approach will often require data and other information to logically back up new ideas that they might suggest. Questions 1. Which of these action items speak to you? Highlight the actions that you are most likely to take. 2. How will you commit to taking action? Write your own personalized action item that you will take in the next 30 days. 279475196 (Hayley Gowin) © 2000, 2006-2012 Gallup, Inc. All rights reserved. 8
9.
Harmony Ideas for Action: Use
your Harmony talents to build a network of people with differing perspectives. Rely on these people when you need expertise. Your openness to these differing perspectives will help you learn. When two people are arguing, ask others in the group to share their thoughts. By increasing the number of voices in the conversation, you are more likely to find areas where all parties can agree. You can draw people together. Avoid roles that will lead you to confront people on a daily basis. Sales roles based on “cold calls” or roles in highly competitive workplaces, for example, will frustrate or upset you. Practice your techniques for resolving conflict without confrontation. Without these polished techniques, you might find yourself simply running away from conflicts, leaving them unresolved. This could lead you to passive-aggressive behavior. Partner with someone especially talented in Command or Activator. When all your best efforts to resolve a conflict have met with no success, this person can help you confront it head-on. Create interactions and forums in which people feel like their opinions are truly being heard. In doing so, you will help others become more engaged in group projects and activities. Be aware that your attempts to create harmony by allowing everyone a turn to speak might actually create disharmony in some people. Individuals with exceptional Achiever talents, for example, may be anxious to make a decision and take action. Learn to briefly yet effectively communicate the value of listening. Understand that some may take advantage of your efforts to produce harmony. On occasion, when everyone is getting an opportunity to speak, some individuals might waste time positioning themselves or getting into lofty debates that have little relevance to the task at hand. At these times, do not hesitate to jump in and turn the conversation around to more practical matters. A balance between listening and efficiency is key to harmony. In discussions, look for the practical side of things. Help others see this practical side. It is the starting point of agreement. Deference comes naturally for you. You easily step aside when someone with superior expertise enters. Take the next step by inviting those with greater expertise to consult. Questions 1. Which of these action items speak to you? Highlight the actions that you are most likely to take. 2. How will you commit to taking action? Write your own personalized action item that you will take in the next 30 days. 279475196 (Hayley Gowin) © 2000, 2006-2012 Gallup, Inc. All rights reserved. 9
10.
Relator Ideas for Action: Find
a workplace in which friendships are encouraged. You will not do well in an overly formal organization. In job interviews, ask about work styles and company culture. Deliberately learn as much as you can about the people you meet. You like knowing about people, and other people like being known. By doing this, you will act as a catalyst for trusting relationships. Let it be known that you are more interested in the character and personality of others than in their status or job title. This is one of your greatest talents and can serve as a model for others. Let your caring show. For example, find people in your company to mentor, help your colleagues get to know each other better, or extend your relationships beyond the office. No matter how busy you are, stay in contact with your friends. They are your fuel. Be honest with your friends. True caring means helping the other person be successful and fulfilled. Giving honest feedback or encouraging your friend to move out of a role in which he or she is struggling is a compassionate act. You probably prefer to be seen as a person, an equal, or a friend, rather than as a function, a superior, or a title. Let people know that they can address you by your first name, rather than formally. You might tend to withhold the most engaging aspects of your personality until you have sensed openness from another person. Remember, building relationships is not a one-way street. Proactively “put yourself out there.” Others will quickly see you for the genuine individual you are, and you will create many more opportunities to cultivate strong, long-lasting connections. Make time for family and close friends. You need to spend quality moments with those you love in order to “feed” your Relator talents. Schedule activities that allow you to get even closer to the people who keep you grounded and happy. Make an effort to socialize with your colleagues and team members outside of work. It can be as simple as lunch or coffee together. This will help you forge more connected relationships at work, which in turn can facilitate more effective teamwork and cooperation. Questions 1. Which of these action items speak to you? Highlight the actions that you are most likely to take. 2. How will you commit to taking action? Write your own personalized action item that you will take in the next 30 days. 279475196 (Hayley Gowin) © 2000, 2006-2012 Gallup, Inc. All rights reserved. 10
11.
Developer Ideas for Action: Make
a list of the people you have helped learn and grow. Look at the list often, and remind yourself of the effect you have had on the world. Seek roles in which your primary responsibilities include facilitating growth. Teaching, coaching, or managing roles might prove especially satisfying for you. Notice when others succeed, and tell them. Be specific about what you saw. Your detailed observations of what led to their victory will enhance their growth. Identify the mentor or mentors who recognized something special inside you. Take the time to thank them for helping you develop, even if this means tracking down a former schoolteacher and sending him or her a letter. Partner with someone with strong Individualization talents. This person can help you see where each person’s greatest talents lie. Without this help, your Developer instincts might lead you to encourage people to grow in areas in which they lack real talent. Carefully avoid supporting someone who is consistently struggling in his or her role. In such instances, the most developmental action you can take is to encourage him or her to find a different role — a role that fits. You will always be compelled to mentor more people than is possible. To fulfill this inner drive while maintaining a primary mentoring focus, consider the impact of being a “mentor for the moment.” Many of the most poignant and memorable developmental moments occur when the right words are delivered at the right time — words that clarify understanding, reignite a passion, open eyes to an opportunity, and change a life course. Don’t over-invest in losing causes. Your natural inclination to see the best in people and situations can create a blind spot that will keep you from moving on to more opportune situations. Your Developer talents might lead you to become so invested in the growth of others that you ignore your own development. Remember that you cannot give what you do not have. If you want to have a bigger impact on the well-being and growth of others, you need to keep growing yourself. Find a mentor or coach who can invest in you. Make a list of the people you would like to help develop. Write what you would consider to be each person’s strengths. Schedule time to meet with each of them regularly — even if for only 15 minutes — and make a point of discussing their goals and their strengths. Questions 1. Which of these action items speak to you? Highlight the actions that you are most likely to take. 2. How will you commit to taking action? Write your own personalized action item that you will take in the next 30 days. 279475196 (Hayley Gowin) © 2000, 2006-2012 Gallup, Inc. All rights reserved. 11
12.
Discipline Ideas for Action: Don’t
hesitate to check as often as necessary to ensure that things are right. You feel an urge to do it anyway, and soon others will come to expect it from you. Accept that mistakes might depress you. Precision is a core part of who you are; however, you must find ways to move through these moments of annoyance to prevent becoming discouraged. Recognize that others may not be as disciplined as you are. More than likely, their clumsy process will frustrate you, so try to look beyond it, and focus on their results, not on their process. Exactitude is your forté; you enjoy poring over details. Seek opportunities to peruse contracts, important communications, or financial documents for errors. You can save yourself and others from making costly mistakes and looking foolish. Increasing efficiency is one of your hallmarks. You are a perfectionist at heart. Discover situations in which time or money is being wasted because of inefficiency, and create systems or procedures to improve efficiency. You not only create order, you probably also crave it in the form of a well-organized space. To completely free your Discipline talents, invest in furniture and organization systems that enable you to have “a place for everything and everything in its place.” Timelines motivate you. When you have a task to complete, you like to know the deadline so you can plan your schedule accordingly. Apply your Discipline talents by outlining the step-by-step plan you will use. Others will appreciate your cues because they will help keep everyone “on task.” Others may confuse your Discipline talents with rigidity. Help them understand that your discipline helps you pack more effectiveness into a day — often because you prioritize your time. When working with others who are not as disciplined, ask them to clarify deadlines so you can adjust your workload to accommodate their requests. Seek out roles and responsibilities that have structure. Create routines that require you to systematically follow through. Over time, people will come to appreciate this kind of predictability. Questions 1. Which of these action items speak to you? Highlight the actions that you are most likely to take. 2. How will you commit to taking action? Write your own personalized action item that you will take in the next 30 days. 279475196 (Hayley Gowin) © 2000, 2006-2012 Gallup, Inc. All rights reserved. 12
13.
Section III: Achievement Look
for signs of achievement as you read these real quotes from people who share your top five themes. Analytical sounds like this: Jose G., school system administrator: “I have an innate ability to see structures, formats, and patterns before they exist. For instance, when people are talking about writing a grant proposal, while I’m listening to them, my brain instinctively processes the type of grants that are available and how the discussion fits into the eligibility, right down to the format of how the information can fit on the grant form in a clear and convincing way.” Jack T., human resources executive: “If I make a claim, I need to know that I can back it up with facts and logical thinking. For example, if someone says that our company is not paying as much as other companies, I always ask, ‘Why do you say that?’ If they say, ‘Well, I saw an ad in the paper that offers graduates in mechanical engineering five grand more than we are paying,’ I'll reply by asking, ‘But where are these graduates going to work? Is their salary based on geography? What types of companies are they going for? Are they manufacturing companies like ours? And how many people are in their sample? Is it three people, and one of them got a really good deal, thus driving the overall average up?’ There are many questions I need to ask to ensure that their claim is indeed a fact and not based on one misleading data point.” Leslie J., school principal: “Many times, there are inconsistencies in the performance of the same group of students from one year to the next. It’s the same group of kids, but their scores are different year to year. How can this be? Which building are the kids in? How many of the kids have been enrolled for a full academic year? Which teachers were they assigned to, and what teaching styles were used by those teachers? I just love asking questions like these to understand what is truly happening.” 279475196 (Hayley Gowin) © 2000, 2006-2012 Gallup, Inc. All rights reserved. 13
14.
Harmony sounds like
this: Jane C., Benedictine nun: “I like people. I relate to them easily because I am very strong in adjustment. I take the shape of the vessel into which I am poured, so I don’t irritate easily.” Chuck M., teacher: “I don’t like conflict in class, but I have learned to let things run their course instead of trying to stop it right away. When I first started teaching, if someone said something negative, I would think, ‘Oh, why did you have to say that?’ and try to get rid of it right away. But now I simply try to get the opinion of someone else in the class so that perhaps we can have different points of view on the same topic.” Tom P., technician: “I can remember vividly when I was ten or eleven and some of the kids in my school would get into arguments. For some reason, I would feel compelled to get in the middle of things and find the common ground. I was the peacemaker.” 279475196 (Hayley Gowin) © 2000, 2006-2012 Gallup, Inc. All rights reserved. 14
15.
Relator sounds like
this: Gavin T., flight attendant: “I have many wonderful acquaintances, but as for true friends that I hold dear, not very many. And I’m real okay with that. My best times are spent with the people I’m tightest with, like my family. We are a very tight-knit Irish Catholic family, and we get together every chance we can. It’s a large family — I have five brothers and sisters and ten nieces and nephews — but we all get together about once a month and yuk it up. I’m the catalyst. When I’m back in Chicago, even if there is no birthday or anniversary or whatever, I become the excuse for getting together and hanging out for three or four days. We really enjoy one another’s company.” Tony D., pilot: “I used to fly in the Marines, and, boy, you had better be comfortable with the word ‘friend’ in the Marines. You had better feel good about trusting someone else. I can’t tell you how many times I put my life in someone else’s hands. I was flying off my friend’s wing, and I’d be dead if he couldn’t get me back safely.” Jamie T., entrepreneur: “I’m definitely selective about my relationships. When I first meet people, I don’t want to give them very much of my time. I don’t know them; they don’t know me — so let’s just be pleasant and leave it at that. But if circumstances make it so that we get to know each other better, it seems like a threshold is reached where I suddenly start wanting to invest more. I’ll share more of myself, put myself out for them, do things for them that will bring us a little closer, and show that I care. It’s funny because I am not looking for any more friends in my life. I have enough. And yet with each new person I meet, as soon as that threshold is reached, I feel compelled to go deeper and deeper. Now I have ten people working for me, and I would call each of them my very good friend.” 279475196 (Hayley Gowin) © 2000, 2006-2012 Gallup, Inc. All rights reserved. 15
16.
Developer sounds like
this: Marilyn K., college president: “At graduation time when a nursing student walks across the stage and gets her diploma, and about 18 rows back some little kid is standing on a chair with a group yelling, ‘Yeah, Mom!’ — I love that. I cry every time.” John M., advertising executive: “I’m not a lawyer, doctor, or candlestick maker. My skills are of a different type. They have to do with understanding people and motives, and the pleasure I get is from watching people discover themselves in ways they never thought possible and from finding people who bring to the table talents that I don’t have.” Anna G., nurse: “I had a patient, a young woman, with lung damage so bad that she will have to be on oxygen forever. She will never have the energy or the strength to live a normal life, and I walk in and she’s desperate. She doesn’t know if she is short of breath because she is anxious or anxious because she is short of breath. And she’s talking suicide because she can’t work, can’t support her husband. So I got her thinking about what she could do rather than what she couldn’t. It turns out that she is very creative with arts and crafts, so I told her, ‘Look, there are things you can do, and if those things bring you pleasure, then do them. It’s a place to start.’ And she cried and said, ‘I have the energy to wash only one bowl.’ I said, ‘That’s today. Tomorrow you can wash two.’ And by Christmas, she was making all kinds of things and selling them too.” 279475196 (Hayley Gowin) © 2000, 2006-2012 Gallup, Inc. All rights reserved. 16
17.
Discipline sounds like
this: Les T., hospitality manager: “The turning point in my career was attending one of those time- management courses some years back. I was always disciplined, but the power grew when I learned how to use that discipline in an organized process every day. This little Palm Pilot means that I call my mom every Sunday rather than letting months go by without calling. It means I take my wife out for dinner every week without her asking. It means that my employees know that if I say I need to see something on Monday, I will be calling on Monday if I haven’t seen it. This Palm Pilot is so much a part of my life that I have lengthened all of my pants pockets so that it fits right there on my hip.” Troy T., sales executive: “My filing system may not look that pretty, but it is very efficient. I write everything by hand because I know that no customer is going to see these files, so why waste time making them look pretty? My whole life as a salesperson is based on deadlines and follow-up. In my system, I keep track of everything so that I take responsibility not only for my deadlines and follow-up but for all of my customers’ and colleagues’ as well. If they haven’t gotten back to me by the time they promised, they’re going to receive an e-mail from me. In fact, I heard from one the other day who said, ‘I may as well get back to you because I know you’re going to call me if you haven’t heard from me.’” Diedre S., office manager: “I hate wasting time, so I make lists — long lists that keep me on track. Today my list has ninety items on it, and I will get through ninety-five percent of them. And that’s discipline because I don’t let anybody waste my time. I am not rude, but I can let you know in a very tactful, humorous way that your time is up.” 279475196 (Hayley Gowin) © 2000, 2006-2012 Gallup, Inc. All rights reserved. 17
18.
Questions 1. Talk to
friends or coworkers to hear how they have used their talents to achieve. 2. How will you use your talents to achieve? 279475196 (Hayley Gowin) © 2000, 2006-2012 Gallup, Inc. All rights reserved. 18
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