1. 11/18/14
HAZEL KWA
Office Administration & Facilities Manager
(65) 9622-8458
hazelkwa@hotmail.com
PROFILE
 An effective communicator and facilitator
 Resourceful, highly driven, focused and decisive
 Responsible and self-motivated
 Good written, oral and interpersonal communication skills
 Team player with the ability to work independently with minimal supervision
 Fast learner and enthusiastic in learning new skills
 Strong organization and project management skills; detail oriented
 Dependable on fulfilling project timelines and accomplishing objectives
 Able to undertake multiple projects in a fast paced environment
 Able to supervise employees with professionalism, diplomacy and tact
EXPERIENCE
May ‘08 – May ‘14
Goldman Sachs (GS) – Realty Management Division – Snr. Administrator
Goldman Sachs Realty Asia Pacific Pte Ltd (GSRAP) a.k.a. Archon – Office Manager
(a wholly owned subsidiary of Goldman Sachs, Singapore)
First employee hired to establish office/GSRAP in May 2008. Worked and collaborated with vendors/contractors
and respective Goldman Sachs business units around the region to put systems and processes in place: office security
system; travel services; corporate credit facility, courier services, cleaning services, procurement of office supplies and
equipment, etc.
 Facilities Management
o Ensured facilities (air-conditioning units, sprinkler system, fire-extinguishers, etc) were serviced on a
regular basis complying with regulation and the building management’s rules
o Provided onsite support for Office of Global Security, and Technology
 Secretarial Administrative Support
o Assisted Directors/Vice Presidents with travel arrangements ; travel expense reports; scheduling
international conference calls and teleconferences across multiple timezones; calendaring, etc.
o Organizing staff dinners and events
 Human Capital Management (HCM) Generalist Support
o Advised HCM in Tokyo on local employment practices; assisted with recruitment, onboarding and
offboarding of employees; orientate new employees on company’s policies and procedures, health
insurance plan; set-up access rights for required databases;
o Assisted with employee relocations – search for temporary serviced apartments; long term
accommodation; handover of apartments back to landlords; tracked employees’ vacation days
o Assist with employment pass applications/cancellations; ensuring that Ministry of Manpower is updated
on changes of employees’ personal particulars (e.g. new passports, etc)
 Vendor Management
o Vendor Relationship Owner and Divisional Vendor Management for Asia ex-Japan – collaborated with
vendors on job objectives, deadlines, and agreements; collaborated with Legal and Compliance in Tokyo
in drawing up contracts, non-disclosure agreements; review and approve invoices; communicate and
resolve invoice/payment discrepancies; etc.
o Negotiated with vendors on corporate pricing on services

2. 11/18/14
 Corporate Secretarial Support
o Agent to Corporate Secretary – collaborated with internal legal counsel and external Corporate Secretary
on drawing up Directors’ Resolutions on changes to directorship, change of GSRAP’s registered address,
etc.
 Project Management
o Project Manager for GSRAP’s office expansion at SGX Center office from Q3-2010 to Q3-2011
 Negotiated with vendors, planned and supervised on office renovations to accommodate staff
growth from a strength of 9 to 34 employees;
o Project Manager – for SGX Center office closure and move/co-location to GS MTA office in Q1- 2011
 Negotiated with building’s landlord on takeover fee; closure of vendor accounts
 Collaborated with various GS business units on co-location
o Project Manager for closure of GS Realty’s Shanghai office in Q1-2012:
 Collaborated with Corporate Services, Compliance, Office of Global Security, IT, Finance, and
Shanghai’s admin staff to facilitate the office closure, reinstatement works, and final handover of
property, closure of vendor accounts, utilities, corporate card facility, archiving and storage of
documents, secure transfer and safekeeping of company chops, business license, tax registration
certificate, etc.
o Integration Project team member of award-winning team for 2012’s FedConnect Award
 Consolidated/integrated vendor accounts, negotiated with vendors to waive penalties on closure
of accounts; space planning, and coordinated relocation & integration of staff with respective GS
divisions;
 Collaborated with respective GS divisions to fulfill integration objectives and timelines, etc;
collaborated with legal and compliance ensuring that all proposals, changes are compliant with
regulatory requirements, and the Firm’s policies and procedures.
AWARDS:
2012 Archon/RMD Integration Team
Winner of FedConnect Committee Award for Infrastructure and Control + Special Award
(Demonstrating the Firm’s focus on protecting its capital and reputation, and on enhancing controls to
protect the franchise)
2011 Winner of Archon Achievement Award for outstanding performance on the closure of SGX Center office
and GSRAP’s co-location with GS at MTA
Feb ’05 – Dec ‘07
Lehigh SW Cement Co./Heidelberg Group (California, U.S.A) – Office Manager/Executive Assistant
 In charge of the administrative functions of the Concord office (approx. 15 staff)
 Hired, trained and supervised administrative assistants
 Negotiated and liaised with vendors (hotels, office equipment, etc)
 Reviewed, approved invoices, and allocated accounting codes for payment processing
 Provided executive administrative support to President, VP - Operations, VP - Sales,
 Organized staff and customer appreciation events: dinners; golf trips and tournaments; ski trips; etc.
 Coordinated meetings, video and teleconferences, made travel arrangements for executives and high profile
customers with customized itineraries
 Drafted job postings for new hires and re-organization announcements, and other correspondence
 Prepared Powerpoint presentations, consolidated operations and financial reports
 Consolidated presentations and reports (from President’s eight direct reports) in preparation of President’s
management meetings
Feb ’04 – Feb ‘05
Alliance Imaging Inc. (California, U.S.A) – Office Manager/Executive Assistant
 Provided executive administrative support to the Senior Vice President of the Northwest region
 Provided administrative support to Senior Management: VP, Business Development; VP, Sales; and two Regional
Operations Managers
 In charge of the administrative functions of the Regional Northwest office (approx. 10 staff)
 Scheduled and coordinated all logistics for in-house and offsite meetings, conference calls, travel, etc.
 Communicated regularly with Senior Management teams, Area Sales Managers, and Operations Managers to
facilitate timely submissions of all reports due

3.  Liaison between the Regional Northwest office, other Alliance Imaging offices nationwide, and external vendors
 Reviewed and approved Northwest region’s invoices on behalf of the Senior VP
 Set timelines to Senior Managers to submit draft agenda items for the Senior VP’s review in preparation of
11/18/14
upcoming meetings
May ‘02 – Jan ‘04
American Cancer Society (California, U.S.A) – Executive Staff Assistant
 Provided executive administrative support to the Chief Mission Delivery Officer
 Involved in department-wide and statewide planning on budgets, reports for government grants, surveys,
conferences, pilot studies, evaluations, etc.
 Arranged and coordinated meetings (in-house and offsite), conference calls, travel, etc.
 Drafted correspondence and executive notices
 Facilitated communication among department staff, regions, other departments and external parties
 Prepared meeting notes, maintained files, tracked pending action items, set timelines on projects, prepared
Powerpoint presentations, travel expense reports, etc.
 Provided support for regular staff meetings, participated in team projects, encouraged team communication
coached team members; etc.
Nov ’00 – Feb ’02
Temp Contract Assignments (California, U.S.A)
Apr ’98 – Nov ’99
Ranoda Electronics Pte. Ltd. (Colorado, U.S.A) – Office Manager
 Set-up subsidiary office in Broomfield, Colorado
 Provided sales support for 10 sales representative firms across the nation single-handedly
 Sourced Taiwanese vendors in effort to increase Ranoda’s trade business
 Worked with clients in setting up electronic data interchanges
 Coordinated logistics for trade shows
Mar ’97 – Apr ‘98
Inasia Holdings (Singapore) – Office Manager
 Personal assistant to the President of the company
 In charge of the administration and financial functions of the company and its subsidiaries
 In charge of daily operations of companies
 Maintained excellent customer and employee relations
 Conducted regular staff meetings and organized staff outings
Jun ’95 – Feb ‘97
Lehman Brothers – Investment Banking Division (Singapore) – Snr. Secretary/Administrator
 Assistant to the Senior VP, Head of Investment Banking for Southeast Asia
 In charge of division’s procurement needs
 Consolidated all travel expense reports of the entire division for Senior VP’s approval
 Negotiated and liaised with hotels for preferred room rates and banquet events
 Coordinated international road shows and closing dinners of IPOs
Feb ’94 - Jun ’95
Singapore-Suzhou Township Development – Marketing & Commercial Division (Singapore)
- Confidential Secretary (recruited into company by Senior Manager at Standard Chartered Bank
Confidential Secretary, Marketing & Commercial Division
(recruited into company by GM who was the Senior Manager in Standard Chartered Bank)
 Assisted GM in setting up the division
 Provided executive administrative support to GM and CEO
 Assisted with onboarding of entire marketing team
 Interviewed and short-listed secretarial and administrative staff for recruitment
 Coordinated ministerial level marketing trips; seminars and conferences; and MOU signing ceremonies

4. 11/18/14
 Arranged visit programs for VIP delegations going to China
 Delegated urgent matters to appropriate staff for immediate action during GM's frequent travels
Jan ’92 – Feb ‘94
Standard Chartered Bank – Treasury Division (Singapore) – Confidential Secretary
 Provided customer service to corporate clients
 Consolidated foreign exchange information for clients
 Researched and summarized corporate portfolios for CEO and Area Treasurer of Southeast Asia in preparation of
corporate meetings
 Organized annual general meetings; dinner and dances; CEO's farewell dinner (upon the request of the CEO's
office), and the annual sports meet between Singapore and Malaysia
EDUCATION
2001-2007 University of Phoenix (California, U.S.A)
Bachelor of Science in Business Administration
1989-1990 Olympia Business Training Center (Perth, Australia)
Diploma in Business Studies
1988 Perth Finishing College (Perth, Australia)
Certificate of Secondary Education
1983-1986 Anderson Secondary School (Singapore)
Singapore-Cambridge General Certificate of Education