User testing with200 d hs_16112012
Trinidad_logo_transparent_back.gif User testing with €200(or less) Hegle Sarapuu ©Trinidad Consulting Plan for today What Why How much How Budget Next steps User testing User testing is all about observing the user... ..while they try to use the thing you asked them... ..thru tasks you asked them... The Feeling .. .when you see your first test... Why to test Find out usability problems Understand users better Keep the development costs under the control, no surprises https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcRLvvlY9xgDEGW0g2Yg5N1mTXMKnLhr4B6XbF4MkmeBZ_rcL8vj A good time for testing Possibility for changes Price for change End of the project More Less Beginning of the project What to test We can test almost everything Paper prototype, wireframes, pictures Webpage Information system Item Device Service What kind of testing Test on the street or cafeteria Office test Laboratory test Quantitative vrs . q ualitative testing Who needs the test results How many? http://www.nngroup.com/articles/why-you-only-need-to-test-with-5-users/ How do we do it? 1. Create tasks 2. Pilot run 3. Find the users 4. Carrying out the tests 5. Results & next steps Budget – do it yourself Creating tasks – 0€ Pilot run – 0€ Find the users – 0 to 40€ per user Testing (inc. preparation) – 0 to max room rent Results and next steps – 0€ Budget – hours, 5 users, office test with report Creating tasks – 4h Pilot run – 2 - 4h Find the users – 8h Testing (inc. preparation) – 12h Results and next steps – 12h + 4h Let’s do some user testing Prepare testing tasks Select participant Let’s run the test Problems How to analyze Write down what happened Why it is this unexpected Why it is bad (longer process, wrong element usage) Remember it is not statistics Next steps What to keep What to change What to test more What to measure later Alternatives? A/B testing Measuring user activity Evaluation Q & A Thank you! ©Trinidad Consulting Hegle Sarapuu Usability and accessibility Trinidad Consulting OÜ hegle.sarapuu@trinidad.ee
