1. Heidi Thomassen
10319 42nd Ave NE Seattle, WA 98125
(206) 719-2107
rnheidi@comcast.net
OBJECTIVE
To join a medical setting that offers a constructive, challenging work environment allowing me to
grow as an individual and professional, utilizing my 30 years of Internal Medicine office nursing
along with case management experience.
WORK EXPERIENCE
Guardianship Services ofSeattle 12/2014-4/2016
Case Manager
Provided care management to guardianship, trust and power of attorney clients to assure
optimum care of client.
● Performed comprehensive assessments of individual needs and plan of care with on going
monitoring.
● Worked with clients and families to develop an appreciation of the client's personal
preferences for care, assistance and housing. Researched housing options and assisted
clients with transitioning into appropriate adult family home, assisted and supportive
living settings.
● Arranged for service providers, counseling and other therapies, advised on managing
problems, crisis management, and when necessary, managed contacts with law
enforcement or mental services.
● Held regular meetings with clients, families, GSS staff. Coordinated with GSS financial
staff and assisted clients with developing a budget.
● Consulted with physicians, nursing staff, and medical specialists. Attended medical
appointments, care conferences and coordinated medical care of clients. Worked closely
with palliative and hospice teams to provide comfort and end of life support to clients.
Caregiver/RN 12/2013-11/2014
● Provided full time care for neighbor with various medical needs. Daily assessment.
Helped educate family on dementia, looked into and set up available resources within
community. Coordinated care with physicians, nurses and therapists both in home and
during medical office visits.

2. Seattle MedicalAssociates
Internal Medicine 1983-2013
RN
Provided nursing care and medical treatment (in office, phone, email) to patients of SMA,
working closely with the physicians.
● Evaluated patient needs, prioritized patient care flow, provided health treatments.
● Conducted nursing assessments based on patient history and his/her physical status by
identifying critical medical signs and performing tests.
● Consulted with physicians, nurses and other medical specialists, working with various
healthcare communities, including hospitals, skilled nursing facilities, and assisted living.
● Phone triage, receiving incoming calls that required nursing intervention and assessment,
communicating frequently with patients and their families within practice policies.
● Provided patient education, coordinated care with scheduled tests and treatments,
pre-certifying patients for hospital care, procedures and referrals to providers.
● Assisted in writing back office policies and procedures, updating as required.
● Started QA program with state for SMA lab licensing to run specified lab tests,
care and maintenance of equipment along with QA testing and reporting. Met routinely
with Dept of Health inspectors from state of Washington to assure lab compliancy.
● Experience as back office manager, interviewing, hiring,training employees.
● Maintained sample meds, administerd meds, documented all authorized med refills
along with instructions to patient.
● Documented nursing care and treatment in patient chart (EMR), maintained medical records.
● Assisted with office procedures- venipuncture, IV, ETT, EKG, gyn exams, lumbar
punctures, thyroid biopsies, sigmoidoscopies, spirometries, Xray, CBC, strep, mono, pregnancy.
Norton’s Nursing Home 1980-1984
CNA/PT Assistant
● General certified nursing care of residents, all shifts. Set up exercise programs, performed
active/passive range of motion exercises, ambulated patients, worked with physical
therapist and met weekly with staff RNs. Worked private care.
Education
Shoreline Community College
Associate Degree Nursing (RN) 1983-1985
University of Washington 1979-1983
BA Kinesiology

3. Volunteer Experience
Board Member and volunteer, Hunger Intervention Program (HIP) 2010-present
Alzheimer’s Association of Western Washington 2009-present
Stop Drop and Roll Homeless Program 2007-2011
REFERENCES
Mary Fleischman, FM GSS (206) 284-6225 maryf@trustguard.org
Mitchell Karton, MD SMA (206)215-2550 karton@seamedassoc.com
Mary Jane Clark, RN (206)747-1143
Heidi Greider (206) 334-1250