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Bath Spa Uni: Workshop Two / Work Place Etiquette for first timers

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Bath Spa Uni: Workshop Two / Work Place Etiquette for first timers

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Written for students at Bath Spa, we took a basic look at expectations in the work place, it's not all endless tea rounds! This lecture was lively and engaging and had delegates joining in with lots of funny and downright surprising examples of workplace conduct! We looked at fitting in Vs standing out, as well as coping strategies to handle 'The Boss' on a bad day!

Written for students at Bath Spa, we took a basic look at expectations in the work place, it's not all endless tea rounds! This lecture was lively and engaging and had delegates joining in with lots of funny and downright surprising examples of workplace conduct! We looked at fitting in Vs standing out, as well as coping strategies to handle 'The Boss' on a bad day!

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Bath Spa Uni: Workshop Two / Work Place Etiquette for first timers

  1. 1. Workplace Etiquette
  2. 2. Today’s Workshop 1) Day one prep 2) The first few months 3) Part of the tribe
  3. 3. First Impressions… • Recruiters can spend as little as just six seconds scanning a CV • Even a great CV will be ignored if it has grammar or spelling errors • Communication: 55% visual 38% tone of voice 7% the words you speak • Tailor your CV and covering letter to the job • Proofread • Give thought to all three
  4. 4. TASK ONE: DAY ONE PREP
  5. 5. Task One Summary Do your research: 1. Working hours 2. Travel plan 3. Be early 4. Find out the dress code 5. If in doubt, always go smart 6. Grooming matters 7. Food
  6. 6. PART TWO: THE FIRST FEW MONTHS “ The palest ink is more reliable than the most powerful memory” Ancient Chinese Proverb
  7. 7. Getting it right 1. In meetings, make (lots of) notes! 2. Listen and learn 3. Ask (lots of) questions 4. Constantly keep checking back with your team/boss… • When you are asked to do something • Whilst you're doing it • When it’s finished 5. Be social: tea and coffee matters 6. …so does time keeping
  8. 8. PART THREE: PART OF THE TRIBE “I can do things you cannot, you can do things I cannot, together we can do great things.” Mother Theresa
  9. 9. Fitting In/Standing Out 1. Keep a sense of ‘You’ – teams need different skills and people 2. Show enthusiasm and willingness 3. Ask for feedback (and listen to it) 4. If things go wrong, be truthful, deal with it straight away 5. Mirror the habits of people you admire professionally 6. Listen and make eye contact 7. Have good manners
  10. 10. The Boss When your new boss talks to you: • Be sure you know what’s been asked of you: check back • If you don’t understand, ask “Can you explain it to me another way please” When you are doing the talking … • Think: what’s your specific message or question • Self-edit, know what you're going to say: speak with clarity
  11. 11. THANK YOU

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