2. Buildings for life
one - two
three
four
five - six
seven - eight
nine - ten
eleven - fourteen
fifteen - eighteen
nineteen - twenty two
twenty three - twenty six
twenty seven - twenty eight
twenty nine - thirty
thirty one - thirty two
YOUR BUILDING IS ALIVE
BECAUSE BUILDINGS AND BUISNESSES ARE UNPREDICTABLE
BY INVITATION ONLY
WE DON’T DO ROUTINE
GOING UP
THE ELITE GROUP
ELITE GROUP
ENGINEERING SERVICES
MANAGED SERVICES
CONSTRUCTION SERVICES
ELITE PERFORMANCE DASHBOARD
HOW WE WORK - MANAGED SERVICES
HOW WE WORK - CONSTRUCTION AND ENGINEERING
Contents
3. construction
management
engineering
If you stop on a busy city street and look up, you will
see the true age of the buildings you are passing by.
Some have glamorous modern entrances but the upper
floors reaching to the sky are neglected and showing
their age. Occasionally, when you look up you will see
clean stonework, painted windows, clear gutters, a tidy
roof, as if the building was completed just yesterday.
These buildings can be hundreds of years old but they
are in good health. For your building to have a long
and prosperous life, it needs regular care and attention.
Behind the facade there needs to be a commitment to
keep the building performing from the inside out.
That’s where Elite comes in.
Let’s keep it healthy
one - twoBuildings for life
YOUR BUILDING IS ALIVE
4. Buildings for life
You get the team
BECAUSE BUILDINGS AND BUSINESS ARE UNPREDICTABLE
Trust us with your assett
BY INVITATION ONLY
three - four
elite
Elite
Engineering
Services
Ltd
Elite Group
Holdings Ltd
Elite
Construction
Services Ltd
Elite
Managed
Services Ltd
We build. From the ground up, we can create a
building to your specification. We can then take care
of that building for you. No surprises for us, we built it.
No surprises for you, just a fully functioning, cost
effective building. Chances are though, you own or
occupy a building we did not build. Due to age, location
or how the building is used, things will go wrong.
That’s why with Elite, you get the team; our engineers
and technicians will make sure the building runs
smoothly. Sometimes your building will need the help
of the experts; the good news is, we are already here.
Property is an appreciating asset. We
recognise the value of your building and
the necessity of taking good care of it. You
wouldn’t allow a stranger to wipe their
muddy boots on your welcome mat and
neither will we. Elite provides a professional
and personal service and we use our own
people to design, construct, refit, install
M&E and look after your building, whether
it’s planned maintenance or a reactive call
out. Our teams are trained to the highest
standards in their trades but it doesn’t stop
there. We have a culture of honesty and
courtesy, working in a discreet manner and
wherever possible, resolving faults on the
first visit. You trust us, the occupants like us,
the building loves us.
5. A well maintained
building has a
strong and long life
The idea of routine maintenance is great - regularly carrying out
certain tasks. The trouble with routine, as we all know, is that it becomes
mundane and then neglected. Planned preventative maintenance is always
ahead of the game, it literally prevents problems occurring. If your building always
looks immaculate, your lift never breaks down, the offices are well ventilated and the car
park brightly lit, this is a result of a planned programme of works, taking place around
the clock.
Everything has a shelf life and even with the best care, buildings are no exception.
Elite has years of building services delivery experience so when those big projects
come around, our dedicated team of M&E designers, estimators and project engineers
will work closely with you to take your project through design development, value
engineering, delivery commissioning and handover. We are experienced at working
on construction sites and tenanted buildings; we fully understand the nature of these
environments and seek to build strong relationships with all stakeholders to deliver the
project with minimal disruption.
If you want to change the way things look, the purpose of your building or start from
scratch, our construction services will work with you to achieve your vision. From a
precision refit by our skilled craftsmen to architectural and construction services on a
new build property, whether your interest is commercial or residential, Elite is resourced
to deliver projects swiftly, creating bespoke living and working environments. Whatever
the needs of your building and your business, we build, engineer and maintain property
to the highest standards.
We always have a plan
five - sixBuildings for life
WE DON’T DO ROUTINE
6. seven - eight
GOING UP
When taking the stairs is not an option
In all the best films, the major action takes place in the
lift shaft and decision are made in brief lift journeys -
no-one gets hired or fired on the stairs. The lift is the
lifeblood of your building, it’s the first part to be built,
the centre, the core. If the lift is not working you will
hear about it, which is why Elite has expert engineers to
keep the lift and the whole building around it running
smoothly. We treat this hard working machine with
respect because for us, taking the stairs is not an option.
Buildings for life
7. Show me
the toolbox
eleven - twelveBuildings for life
With
you get the excellence of three specialist
technical services to deliver the complete
building management facility for your property
8. ELITE GROUP
thirteen - fourteenBuildings for life
Elite Group Holdings Ltd
The expression hands on sums us up. We take care of the life of your building, which involves
technical experts with practical skills. In reality, this looks like an engineer with a toolbox, just what
you need for the job. We have a hard won reputation for employing highly trained, experienced and
multi-skilled engineers.
Elite services are just that - we strive to offer the
very best. Our integrated approach ensures that
whichever aspect of construction is required -
from a complete refit to daily maintenance -
we have it covered. We have the professional
resource to pro-actively manage your account
and deliver a 24/7 response to your call but we
know, our customer care is judged on the
excellence of our technical services.
We don’t leave the future to chance; to guarantee
engineering excellence in the years to come, we
invest in our apprenticeship programme, with
the quality of our training being the envy of our
competitors. There is no need to wait for other
contractors, chase quotes, endlessly explain what
your need. Between Engineering Services,
Managed Services and Construction Services, Elite
has you covered.
9. Buildings for life
With
integrated intelligence operates across the entire
suite of systems in your building
Clever
different forms
comes in lots of
fifteen - sixteen
10. Clever comes in lots of different forms. The application of clever is intelligence, not just knowing
how things should work but putting this into practice across every conceivable eventuality.
Elite Engineering Services operates integrated intelligence across the entire suite of systems in
your building, whether it’s in use 24/7 or office hours only. Everything that will keep your building
running and healthy on a daily basis – wiring, plumbing, heating, drainage, lighting, data, access
control, generators, fire and leak detection, CCTV – is intelligently integrated to produce the best
system for our client. We know the building inside out because we design, install and maintain the
beating heart. Our regular check-ups will keep the building healthy and in the event of an
emergency, we are the rapid response team who know exactly what’s required to protect your asset.
seventeen - eighteenBuildings for life
ENGINEERING SERVICES
Elite Engineering Services Ltd
Intelligent integration of your building extends
to the energy performance of the property as
a living and working space. Elite Engineering
Services advocates the integration of green
technologies and renewable energies in
refurbished and new build projects; we install
biomass boilers to maximise efficiency and
design heat recovery systems to minimise
waste. Whether you are looking to renovate and
sell or restore and occupy, through a detailed
understanding of your building we achieve the
twin goals of reducing the cost to the owners
and occupiers of the building and also reducing
the environmental impact of the property for
the years to come.
Of course you would expect us to say that we
don’t cut corners, use sticking plaster when a
full operation is needed. We go further than
that though in offering a visible and transparent
service, delivered to fully specified and costed
criteria. We understand that the building is not
an end in itself and we work with you to deliver
against your aspirations and business
objectives. The knowledge and experience of
our engineering team is at your disposal and it’s
a formidable resource.
11. Buildings for life
With
planned preventative maintenance and reactive
works keep your building in good condition
nineteen - twenty
Hope for sunshine,
plan for rain
12. the optimum planned :
reactive works ratio
Hope for sunshine, plan for rain, that more or
less sums up our building management
services. You can’t run a multi-tenanted
building with your fingers crossed, you need
a plan and Elite Managed Services always
has a plan. We have people to design the plan,
implement the plan and put the back up plan
into action. Whichever way you look, you’re
covered.
So planned maintenance is our thing. Through
condition surveys, energy audits and an asset
verification process, we agree with you what
needs doing to keep your building healthy and
functioning everyday. We can also recommend
operating improvements to save you money
over the longer term and our energy
consultants can reduce your environmental
impact. We agree a ten-year life cycle with you
that will maximise your assets and create the
best working environment for the occupants.
Working to a plan does not mean we are static,
far from it. Our service is planned to include
preventative maintenance; our multi-skilled
engineers are always checking, knowing it is
better to pre-empt works wherever possible. The
balance we seek is the optimum planned:
reactive works ratio.
twenty one - twenty twoBuildings for life
MANAGED SERVICES
As confident as we are in our planning, things happen that are
outside even our control. Of course, we have a plan for this
too in the form of our 24/7 365 UK based service desk. When
you call this number, a man in a suit does not turn up to assess
the problem; you get a man in a van, fully equipped and ready
to do the job. Your site will be assigned multi-skilled engineers
who will be familiar with the building through our planned
maintenance and know the site protocols. Should specialist
service partners or additional materials be required, our teams
have smart technology to enable us to efficiently deploy
resources to your site and you can simply login to the Elite real
time portal to follow their progress. There’s no drama, just a
lot of action.
Of course, it’s not just boots on the ground; it’s legislative
compliance, technical requirements, risk assessments and log
books. For us this is all part of the job and we work with our
clients providing the complete range of landlord services to
guide you through the latest requirements and assist in
implementation to ensure your building is without reproach.
Elite Managed Services is in it for the long term; we have
learnt through years of experience that it’s the only way to
successfully maintain a building, working with you to safe-
guard your asset.
Elite Managed Services Ltd
13. With
building projects are delivered swiftly, creating
bespoke living and working environments
twenty three - twenty four
First impressions
really do matter
Buildings for life
14. CONSTRUCTION SERVICES
twenty five - twenty sixBuildings for life
Elite Construction Services Ltd
breath new life into your building
First impressions really matter. There are some things that just don’t look good, they are broken
and tired and have ‘unloved’ stamped all over them. For these things, we have Elite Construction
Services to breathe new life into your building, providing practical solutions with positive impacts
that contribute to the well being of your property and the people who live and work there.
Our construction team renovates, restores
and builds from the ground up as required.
Elite Construction Services does everything
from reviving listed properties to building
factories, from an office extension to resurfacing
your car park. With the same commitment to
excellence shared throughout the Elite
Group, Construction Services brings precision
building works to your project. Our
multi-skilled, multi-trade approach means we
love a challenge - roofing, plastering, flooring,
sound proofing, masonry, space planning, hard
landscaping - we can provide individual
elements for the whole scheme. Elite
Construction Services is able to complement
and enhance the M&E and Building
Management services provided by our group -
projects are completed swiftly and seamlessly,
no hanging around waiting for the contractor to
turn up. Whether working with Elite
Engineering Services on a turnkey fit out or
assisting Elite Managed Services with specialist
fabric maintenance, each project fits in to part
of the bigger picture of creating healthy,
functioning buildings that are a pleasure to live
in, work in and own.
15. Buildings for life twenty seven - twenty eight
ELITE PERFORMANCE DASHBOARD
Our Services
Service Level Agreement Delivery Performance
37%
11%
52%
Delivering Our Joined Up Service
5 Year Activity Cycle >>
SPECIALIST
QUALIFIED
86%
FIRST TIME
FIXES
71%ON-TIME
RESPONSE
Engineering Services
H&S RIDDOR & Incidents
v National Stats* 0.8%
Value Engineering 91%
Install Stats:
Wire x 15x Lands End to John O’groats
Pipe x Vladivostock, Russia and back
CLIENT STATISTICS
clients and
climbing
sites throughout
the UK
50+engineers & operative team
£6300
JOBS DELIVERED:
AVERAGE VALUE:
300
£350
JOBS DELIVERED:
AVERAGE VALUE:
18200
From £15k to £2.5m
JOBS DELIVERED:
AVERAGE VALUE:
60
16. Buildings for life twenty nine - thirty
HOW WE WORK - Managed Services
Engineer accepts job
Delivering your project
Client informed project underway
Work undertaken
Call in to service desk
Engineer logs on when on site
Engineer logs off
- job complete
Order parts as required
- ready for next call
17. Buildings for life thirty one - thirty two
HOW WE WORK - Construction and Engineering
Engineer accepts job
Delivering your project
Client informed project underway
Work undertaken
Call in to service desk
Engineer logs on when on site
Engineer logs off
- job complete
Order parts as required
- ready for next call
18. Buildings for life
Elite Managed Services Ltd Elite Construction Services LtdElite Engineering Services LtdElite Group
19. Elite Group Holdings Ltd
0844 225 3101
info@elitegroupltd.co.uk
www.elitegroupltd.co.uk
Bay House, Browgate
Baildon, Shipley
West Yorkshire, BD17 6BY
United Kingdom
