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Vol. 44, No. 10, Nov. 18, 2009




       27 winners
         for 2010
                     Twenty-seven vehicles earn the Institute’s
                     TOP SAFETY PICK award for 2010. Nine-
                     teen cars and 8 SUVs qualify. For the first
                     time good performance in a roof strength
                      test to measure protection in a rollover
                       is required to win. TOP SAFETY PICK rec-
                       ognizes vehicles that do the best job of
                        protecting people in front, side, rear, and
                        now rollover crashes based on good rat-
                         ings in Institute tests. Winners also must
                          have electronic stability control, which
                          research shows significantly reduces
2       Status Report, Vol. 44, No. 10, Nov. 18, 2009


 crash risk. This is the second time the Institute has tightened crite-          roof is rated acceptable). The Ford Fusion is
 ria since announcing the first recipients in 2005.                              another midsize car that dropped off the
     Subaru is the only manufacturer with a winner in all 4 vehicle              list for the same reason.
 classes in which it competes. This automaker earns 5 awards for                     “Honda and Ford would have
 2010. Ford and subsidiary Volvo have 6 winners, and Volkswagen/                 to make only minor changes
 Audi has 5. Chrysler earns 4 awards, continuing a recent trend of               to achieve good ratings for
 improving the crashworthiness of its vehicles. Two new small cars,              roof strength, as the Ac-
 the Nissan Cube and Kia Soul, join the TOP SAFETY PICK list for 2010.           cord and Fusion just
     “With the addition of our new roof strength evaluation, our crash           missed the mark,”
 test results now cover all 4 of the most common kinds of crashes,”              Lund explains.
 says Institute president Adrian Lund. “Consumers can use this list to               The midsize Toy-
 zero in on the vehicles that are on the top rung for safety.”                   ota Camry would have
     Good rollover ratings: A new requirement for strong roofs win-              qualified with good
 nows the list of TOP SAFETY PICK winners from a record 94 in 2009.              ratings, except for its
 The addition of this criterion recognizes manufacturers with vehicles           rear crash evaluation.
 that provide good protection in rollovers, which kill more than 9,000           This car’s seats and head
 people in passenger vehicles each year. The first rollover ratings              restraints are rated mar-
 were released in March (see Status Report, March 24, 2009; on the web           ginal for protection against
 at iihs.org). Vehicles rated good have roofs more than twice as strong          whiplash injury. A change to
 as the current federal standard requires. The Institute estimates that          good would have earned the
 such roofs reduce the risk of serious and fatal injury in single-vehicle        Camry a TOP SAFETY PICK for
 rollovers by about 50 percent compared with roofs meeting the mini-             2010. Other automakers have
 mum requirement.                                                                improved head restraints to win.
     “Cars and SUVs that win TOP SAFETY PICK are designs that go far             For example, inadequate head re-
 beyond minimum federal safety standards,” Lund points out.                      straints kept earlier Chrysler models
     Missing the mark: Not a single model from the world’s biggest               from earning awards, but in 2010 the
 automaker by sales is represented among this year’s winners. Toyota             Sebring, Dodge Avenger and Journey,
 and its Lexus and Scion subsidiaries had a strong showing in 2009               and Jeep Patriot all earn good ratings
 with 11 winners but were shut out for 2010. Four other manufactur-              and TOP SAFETY PICK. Likewise, General
 ers whose vehicles have earned TOP SAFETY PICK in the past didn’t               Motors upgraded the seats and head re-
 have a qualifying vehicle for 2010: BMW, Mazda, Mitsubishi, and Saab.           straints in the Chevrolet Malibu to win.
     The Honda Accord picked up the award the past 2 years, but the                  Volvo glitch: The Institute identified a
 2010 didn’t earn the required good roof strength rating to qualify (the         problem with the Volvo XC60 in the side test.
                                                                                 A piece of plastic trim on the driver seat pushed against a service re-
                                                                                 lease button for the safety belt, which then detached from its anchor
 CHrYsLer makes CHanGes to win                                                   during the test.
                                                                                     “This would be a serious issue if it happened in a real crash, but
 Chrysler has 4 TOP SAFETY PICK winners for 2010, noteworthy considering
                                                                                 it’s not likely to happen and it’s fixable,” Lund explains. “Still, belts
 it’s even tougher to win this year. The stumbling block had been inadequate
 seats and head restraints, but Chrysler improved them in the 2010 Sebring,      shouldn’t come loose in a crash test. Volvo is fixing the problem so it
 Avenger, Journey, and Patriot to secure good ratings and TOP SAFETY PICK.       won’t be an issue with XC60 models produced after November 2009.
These models earn good ratings for front, side, rear, and rollover protection.   TOP SAFETY PICK applies only to these modified XC60s.”
They have electronic stability                                                       Consumers who own 2010 XC60s already on the road should see
 control standard
                                                                                  their Volvo dealer for repairs, Lund advises.
  or optional.
                                                                                      Improved protection: Front and side impacts and rollovers killed
                                                                                  24,056 passenger vehicle occupants in 2008. Rear-end crashes usu-
                                                                                  ally aren’t fatal but result in a large proportion of crash injuries. Neck
                                                                                  sprain or strain is the most commonly reported injury in two-thirds
                                                                                  of insurance claims for injuries in all kinds of crashes.
                                                                                      “In safety terms, we’ve come very far, very fast in just the past
                                                                                 decade,” Lund says. “When the Institute began conducting frontal
                                                                                 tests for consumer information in 1995, few vehicles earned top rat-
2010 winners
                                                                                                    LarGe Cars
                                                                                                    Buick LaCrosse
                                                                                                    Ford Taurus
                                                                                                    Lincoln MKS
                                                                                                    Volvo S80
                                                                                                    midsize Cars
                                                                                                    Audi A3
                                                                                                    Chevrolet Malibu (built after October 2009)
                                                                                                    Chrysler Sebring (4-door with optional ESC)
                                                                                                    Dodge Avenger (with optional ESC)
                                                                                                    Mercedes C class
                                                                                                    Subaru Legacy
                                                                                                    Subaru Outback
                                                                                                    Volkswagen Jetta (sedan)
                                                                                                    Volkswagen Passat (sedan)
                                                                                                    Volvo C30
                                                                                                    smaLL Cars
                                                                                                    Honda Civic (4-door with optional ESC, except Si)
                                                                                                    Kia Soul
                                                                                                    Nissan Cube
                                                                                                    Subaru Impreza (except WRX)
                                                                                                    Volkswagen Golf (4-door)
                                                                                                    midsize sUVs
                                                                                                    Dodge Journey
                                                                                                    Subaru Tribeca
                                                                                                    Volvo XC60
                                                                                                    Volvo XC90
                                                                                                    smaLL sUVs
                                                                                                    Honda Element
                                                                                                    Jeep Patriot (with optional side torso airbags)
                                                                                                    Subaru Forester
ings. Now almost all do. Most cars failed the side tests we added in 2003. Test results in that     Volkswagen Tiguan
initial round were so bad we nearly broke our budget for repairing the crash test dummy, but
now most vehicles ace the side test thanks to side airbags and stronger side structures. Fac-
tor in improved head restraints to protect against whiplash and ESC to prevent crashes, and         wHat it takes
consumers are the clear winners.”
    Safety equipment is increasingly standard. Ninety-two percent of 2010 model cars, 99 per-
                                                                                                    to win award
cent of SUVs, and 66 percent of pickup trucks have standard side airbags with head protec-          GOOD FRONTAL CRASHWORTHINESS, BASED
tion. ESC is standard on 85 percent of cars, 100 percent of SUVs, and 62 percent of pickups.        ON 40 MPH FrONTAL OFFSET CrASH TEST

    “Now that roof strength is a priority, we think manufacturers will move quickly to bolster      GOOD SIDE CRASHWORTHINESS, BASED ON
roofs to do well in our roof strength test. This means consumers likely will have more TOP          CrASH TEST IN wHICH A VEHICLE’S SIDE IS
                                                                                                    STruCK By BArrIEr GOING 31 MPH
SAFETY PICK choices for 2011,” Lund predicts.
    Keep in mind vehicle size and weight, he adds, because larger, heavier vehicles generally       GOOD REAR CRASHWORTHINESS, BASED ON
                                                                                                    HEAD rESTrAINT GEOMETry AND TEST OF
afford better protection in serious crashes than smaller, lighter ones (see Status Report, April    SEAT/HEAD rESTrAINT
14, 2009; on the web at iihs.org). Even with a TOP SAFETY PICK, a small car isn’t as crashwor-
                                                                                                    GOOD ROLLOvER CRASHWORTHINESS,
thy as a bigger one.                                                                                BASED ON TEST OF rOOF STrENGTH IN
    The Institute awarded the first TOP SAFETY PICK winners to 2006 models and then raised          rELATION TO VEHICLE wEIGHT
the bar the next year by requiring good rear test results and ESC as either standard or optional
                                                                                                    ELECTRONIC STABILITY CONTROL, wHICH CAN
equipment. Early this year the Institute alerted manufacturers to the new criteria for roof         PrEVENT CrASHES By HELPING DrIVErS MAINTAIN
crush and asked them to nominate candidates for testing. Go to iihs.org for full vehicle results.   CONTrOL wHEN VEHICLES MIGHT SPIN OuT
4   Status Report, Vol. 44, No. 10, Nov. 18, 2009



  LUxUrY owners                                             “The technology is so new that there are
                                                        bound to be bugs, and drivers will need to
embraCe sYstems                                         get used to the features,” says Anne McCartt,
                                                        Institute senior vice president for research
 to skirt CrasHes                                       and an author of the study. “What’s impor-
                                                        tant is the majority of Volvo and Infiniti own-
More than a year ago, Institute research-               ers are happy with their systems, and even
ers estimated the safety potential of crash             those who find certain aspects frustrating
avoidance features but couldn’t say then if             don’t hit the off button.”
drivers would welcome the extra help. Now                   Available systems: Volvo’s forward col-
a new Institute survey reveals drivers are us-          lision warning alerts drivers when they get
ing their vehicles’ crash avoidance features            too close to vehicles ahead and automati-
and would get them again. Drivers generally             cally applies brakes if a collision is judged
report safer habits instead of riskier ones.            unavoidable. Radar measures the distance
These features’ success hinges in part on               between vehicles, and a camera distinguish-
how drivers respond to and use them.                    es between vehicles and objects like sign
    The Institute surveyed Volvo and Infiniti           posts. The system works at 20 mph or faster.
owners because early in the race these au-                  Volvo’s side view assist, dubbed blind
tomakers adopted crash avoidance technol-               spot information, has rear-facing cameras in
ogy. Volvo was one of the first to put many of          the side mirrors to monitor traffic on both
the features on US cars, and Infiniti was first         sides. Lamps in the windshield pillar by the
in the United States to market a system that            mirrors light up if a vehicle enters a side
steps in for drivers to prevent lane drift.             blind zone.
    The 2007-08 model Volvos in the study                   Active headlights rotate in the direction
had forward collision warning with auto-                of steering as the front wheels turn to im-
matic braking, lane departure warning, side             prove nighttime visibility on curves. Volvo’s
view assist, and active headlights. The 2005-           lights are bi-xenon, making them brighter
09 Infinitis had lane departure warning or              than the traditional halogen.
lane departure warning coupled with pre-                    When a driver drifts out of a lane without
vention. The Institute previously identified            using a turn signal, Volvo’s lane departure
forward collision and lane departure warn-              warning system sounds an alert. A camera
ing as the systems with the best potential              mounted near the center rearview mirror
to avoid or mitigate crashes, including fatal           detects lane markings. This system oper-
ones (see Status Report, April 17, 2008; on             ates at speeds of 40 mph or faster.               tute’s survey, 1 in 5 Infiniti owners with lane
the web at iihs.org).                                       Infiniti’s lane departure warning activates   departure prevention didn’t know they had
    Overall survey responses were positive.             at speeds above 45 mph, using a camera            it. Another 1 in 5 Infiniti owners said they
Most Volvo and Infiniti owners keep the sys-            and speed sensor to recognize lane mark-          never use the feature.
tems on, a key finding because they must be             ings and determine how close the vehicle is           Safer habits: Respondents were more
active to deliver benefits. The exception is            to crossing them. Beeps and flashing lights       likely to report potentially safer behavior,
Infiniti’s lane departure prevention, which             let drivers know they’re about to drift into      not riskier practices. For instance, about 70
has to be turned on each time a vehicle                 another lane or off the road.                     percent said they drift from their lanes less
starts. At least 75 percent of people who use               On some newer Infiniti models, drivers        often because of lane departure warning or
each system think the feature helps them be             can activate a prevention feature that ap-        prevention. Up to 64 percent said they use
safer drivers and would want it again.                  plies the brakes to wheels opposite the lane      turn signals more. This indicates the crash
    All but active headlights alert drivers to          marker to gently nudge a vehicle back into        avoidance features might be conditioning
potential crashes with either audible or vi-            its travel lane if the driver doesn’t respond     drivers to signal intentional lane changes
sual alerts or both. “Annoying” is how some             to an audible warning. When designing lane        to avoid triggering warnings. Nearly half of
owners described the alerts, either because             departure prevention, Infiniti decided that       drivers with forward collision warning said
they consider them false or unnecessary or              the system’s default setting would be off         they keep safer following distances.
just jarring. Malfunctions in bad weather or            since lane departure prevention intervenes            Only 5 percent of surveyed owners of
on poorly marked roads were noted.                      to take action for the driver. In the Insti-      Volvos with forward collision warning said
owner experienCe witH 4 featUres (perCent)
                                                                                      Forward         Side                     Lane       Lane           Lane
                                                                                      collision      view         Active     departure departure      departure
                                                                                      warning        assist     headlights    warning   warning       prevention
                                                                                       (Volvo)      (Volvo)      (Volvo)      (Volvo)   (Infiniti)     (Infiniti)
                                                    received warnings perceived          43           74           n/a          43          46            10
                                                    as false or unnecessary
                                                    Didn’t receive warnings when         2            17           n/a          30          18            21
                                                    they believed they should
                                                    Find system annoying                 12           2            n/a          25          41            23
                                                    Believe they are safer               81           84            77          80          75            79
                                                    drivers with system
                                                    would want system again              94           95            77          81          76            83




                                                                perCent of owners wHo driVe witH sYstem tUrned on
                                                                  ■ always      ■ sometimes       ■ never     ■ unaware of feature



                                                           80


                                                           60


                                                           40


                                                           20


                                                                    Forward               Side                  Lane                 Lane               Lane
                                                                    collision            view                 departure           departure          departure
                                                                    warning              assist                warning             warning           prevention
                                                                     (Volvo)            (Volvo)                (Volvo)             (Infiniti)         (Infiniti)




they look away from the road more often,          if owners considered lane departure warn-                        McCartt says “emerging features that
and just 2 percent reported following vehi-       ing annoying, 25 percent of Volvo drivers                     warn drivers of potential crashes and even
cles ahead more closely. Of those with Volvo      and 41 percent of Infiniti drivers agreed it is.              take over the driving in some instances
side view assist, 13 percent said they solely     Still, 69 percent of both groups reported al-                 won’t move from the luxury to mainstream
rely on it when changing lanes rather than        ways keeping the system on, suggesting that                   market if they don’t win over early adopt-
turning their head to look for the all-clear.     even if irksome, it’s useful.                                 ers. The potential safety benefits are huge,
    “A concern is that drivers might depend           A large percentage of owners reported                     so the survey responses are encouraging.
on crash avoidance technology too much. An-       false or unneeded alerts. This was highest                    Drivers keep the systems on and use them,
other is that they’ll take a risk they wouldn’t   for side view assist (74 percent) and lowest                  despite annoyances. It’s an indication that
otherwise,” McCartt points out. “Most peo-        for lane departure prevention (10 percent).                   everyday drivers will accept the technology,
ple told us this isn’t the case. They’re using    It’s possible that a system may work just                     too. A caveat is that systems drivers must
the systems to be safer, not reckless.”           fine, but drivers don’t think they’re about to                activate seem less likely to be used.”
    Complaints but acceptance: Some pro-          crash or already recognize a hazard. For ex-                     For a copy of “Volvo and Infiniti drivers’
fessional drivers reviewing early systems         ample, 6 percent of Volvo owners reported                     experiences with select crash avoidance
reported deactivating them because they           they got a forward collision warning when                     technologies” by K.A. Braitman et al., write:
were irritating, particularly lane departure      a vehicle ahead slowed to turn, but these                     Insurance Institute for Highway Safety, 1005
warning. So it’s no surprise this drew the        owners thought the warning unnecessary                        N. Glebe Rd., Arlington, Va. 22201, or email
most complaints. When the Institute asked         because they were aware of the situation.                     publications@iihs.org.
6     Status Report, Vol. 44, No. 10, Nov. 18, 2009



       noVember remains                                      of mates, says Paul Johansen of the West
                                                             Virginia Division of Natural Resources.         sUbarU improVes
        HazardoUs montH                                           The average damage claim cost in No-       LeGaCY bUmpers
        for strikinG deer                                    vember 2008 was $2,913, HLDI reports. This
                                                             is 8 percent higher than November 2007’s        to aCCeptabLe
     Insurance claims for crashes involving ani-             average of $2,689 and 11 percent higher         Bumpers that don’t bump, resulting in cost-
     mals are nearly 3 times as high in November             than in November 2006, when the average         ly damage in what should be minor crashes,
     as in other months, and damage claim costs              damage claim cost $2,618. For the entire        are the norm for cars evaluated in the Insti-
     are climbing. These are the main findings of a          study period (January 2006 through April        tute’s low-speed crash tests. One exception
     Highway Loss Data Institute (HLDI) analysis.            2009), the average November claim cost of a     is the redesigned 2010 Subaru Legacy, with
         West Virginia, Pennsylvania, and Ken-               vehicle-animal collision was $2,743.            bumpers that are big improvements over
     tucky have higher insurance claim frequen-                  “Drivers should be cautious about deer in   those on its 2007-09 predecessor. The new
     cies than other states for animal strikes in            November, particularly where they’re preva-     Legacy earns an acceptable rating in re-
     November. West Virginia’s frequency of 51               lent,” says Kim Hazelbaker, HLDI senior vice    cent tests to assess and compare how well
     per 1,000 insured vehicle years is 3.6 times            president. “Luckily, most crashes with deer     bumpers resist damage in everyday fender-
     the national average of 14.1 for the month              don’t kill car occupants.”                      benders. In contrast, the previous Legacy is
     (a year is a vehicle insured for 1 year, 2 ve-              Federal data show crash deaths are in-      rated poor. Fifteen of 17 midsize cars evalu-
     hicles for 6 months each, etc.). Insurance              creasing. In 1994, 131 people died in crashes   ated by the Institute are rated marginal or
     claims usually don’t specify the animals                involving animals. By 2001, the number was      poor for bumper protection.
     involved in crashes, but Institute research             177, and in 2008 it was 210. Many of these          “The Legacy’s performance shows what
     shows deer are the main ones, especially in             deaths wouldn’t have occurred if motorists      automakers can do when they pay atten-
                                                                                                             tion to damage prevention in the low-speed
                                                                                                             crashes that happen every day,” says Insti-
                                                                                                             tute senior vice president Joe Nolan.
     animaL Hit CLaims bY montH per 1,000 insUred VeHiCLe Years
                                                                                                                 The Legacy is only the fifth car the Insti-
                                                                                                             tute has tested to earn an acceptable rating
15
                                                                                                             for its bumpers. The others are the Ford Fo-
                                                                                                             cus, Mazda 6, Scion xB, and Smart Fortwo.
                                                                                                             No car yet has earned a good rating.
10                                                                                                               The Institute rates bumpers from good
                                                                                                             to poor based on performance in 4 tests into
                                                                                                             a steel barrier — front and rear full-width
 5                                                                                                           impacts conducted at 6 mph and front and
                                                                                                             rear corner impacts at 3 mph. These tests
                                                                                                             are designed to drive bumper improve-
                                                                                                             ments that lead to better damage resistance
 Jan.                             Jan.                        Jan.                       Jan.                in real-world crashes.
 2005                             2006                        2007                       2008
                                                                                                                 The biggest improvement for the Legacy
                                                                                                             was in the front full-width test. The 2007
     serious crashes (see Status Report, Jan. 3,             used safety belts and motorcyclists wore        model sustained more than $4,000 damage,
     2005; on the web at iihs.org).                          helmets. The 5 states with the most deaths in   based on 2009 parts and labor costs, when
         For every 1,000 insured vehicle years,              collisions with animals in 2004-08 are Texas    the bumper underrode the barrier.
     14.1 animal-related claims were filed under             with 88, Wisconsin with 62, Ohio with 51, and       “The grille and hood ended up being the
     comprehensive coverage in November 2008,                Pennsylvania and Michigan with 46 each.         bumper,” Nolan says. The hood buckled, the
     compared with an average of 5 claims per                    State Farm estimates there were 2.4 mil-    grille crushed, and the radiator support just
     1,000 during January-September. Results are             lion vehicle-deer collisions on US roads from   behind the grille also was damaged. In con-
     in line with HLDI’s prior findings (see Status          July 2007 to July 2009, 18 percent more than    trast, the 2010 model sustained less than
     Report, Nov. 25, 2008; on the web at iihs.org).         5 years earlier. West Virginia, Michigan, and   $900 in the same test.
         Drivers are more likely to encounter                Pennsylvania top the insurer’s list of states       “Subaru made some simple changes to
     deer during fall when bucks roam in search              where deer crashes are most likely to occur.    the Legacy’s front bumper,” Nolan explains,
sUbarU bUmper performanCe in Low-speed CrasH tests
                                                                                                  Front       Front      rear       rear     wEIGHTED
                                                                                 rATING            full      corner      full      corner    AVErAGE
                                                              2010 Legacy       ACCEPTABLE        $847       $850        $903       $778        $855

                                                           2007-09 Legacy          POOr          $4,049     $1,275      $1,169     $1,233      $2,157

                                                         The difference between the 2010 Legacy (above) and its predecessor (left) is easy to see in the
                                                         results of the full-width test. The 2007-09 model sustained more than $4,000 damage when the
                                                         bumper underrode the barrier. In contrast, the front bumper on the 2010 model engaged the
                                                         barrier to resist damage, so repairs cost only about 20 percent as much. The 2010 Legacy is the
                                                         first car the Institute has tested with damage estimates less than $1,000 in each of the 4 tests.




“and they paid off in significantly lower re-           “The Legacy leapfrogs the competition             the weight of the corner tests because in the
pair costs.” Compared with the new model,           for bumper protection,” Nolan says. “These            real world full-width impacts occur roughly
the 2007 Legacy sustained nearly 5 times as         common sense bumper changes will help                 twice as often as corner impacts. Weighted
much damage in the 6 mph impact.                    keep repair costs down in low-speed crash-            average repairs must be less than $500 for a
    The main difference is that the 2010 Leg-       es.” The Legacy is the first car the Institute        good rating, less than $1,000 for acceptable,
acy’s front reinforcement bar is a little taller,   has tested to limit damage to the bumper              and less than $1,500 for marginal. Repairs of
more than 6 inches wider, and more than 1.5         system in all 4 tests, and it’s the first car         $1,500 or more earn bumpers a poor rating.
inches higher off the ground. This kept the         with all 4 damage estimates under $1,000.                 Regardless of repair costs, no vehicle
Legacy’s bumper engaged with the barrier                Bumpers are evaluated in full-width and           can earn a good or acceptable rating if it’s
during the test, preventing it from sliding         corner crashes at low speeds, and vehicles            unsafe to drive afterward or can’t be driven
under the barrier. Plus the bumper bar ex-          are rated based on the weighted average re-           at all because of headlight or taillight dam-
tends to the corners to help protect head-          pair cost of the 4 tests. Both the full-width         age, severely buckled hoods, or a compro-
lights and fenders.                                 front and rear test results are given double          mised engine cooling system.
1005 N. Glebe Rd., Arlington, VA 22201
Phone 703/247-1500 Fax 247-1588
Internet: www.iihs.org
Vol. 44, No. 10, Nov. 18, 2009


TOP SAFETY PICK winners for 2010 are
vehicles on the highest rung for protecting
people in front, side, rear, and now rollover
crashes, too ..................................................1
Winners by vehicle class ..............................3
Crash avoidance features gain traction
with Infiniti and Volvo owners .....................4
Subaru improves bumpers on 2010 Legacy
to earn acceptable rating ..............................6
Animal crashes continue to rise, and so do
costs of fixing the damage ............................6




Contents may be republished with attribution.
This publication is printed on recycled paper.
The Insurance Institute for Highway Safety is a                    Farm Bureau Financial Services                        Oklahoma Farm Bureau Mutual Insurance Company
nonprofit scientific and educational organization                  Farm Bureau Mutual Insurance Company of Idaho         Old American County Mutual Fire Insurance
dedicated to reducing deaths, injuries, and property               Farmers Insurance Group of Companies                  OneBeacon Insurance
damage from crashes on the nation’s highways.                      Farmers Mutual of Nebraska                            Oregon Mutual Insurance
The Institute is wholly supported by auto insurers:                Fireman’s Fund Insurance Company                      Palisades Insurance
                                                                   First Acceptance Corporation                          Pekin Insurance
21st Century Insurance                                             Florida Farm Bureau Insurance Companies               PEMCO Insurance
AAA Mid-Atlantic Insurance Group                                   Frankenmuth Insurance                                 The Progressive Corporation
AAA Northern California, Nevada, and Utah                          Gainsco Insurance                                     Response Insurance
Affirmative Insurance                                              GEICO Group                                           Rockingham Group
Agency Insurance Company of Maryland                               Georgia Farm Bureau Mutual Insurance Company          Safeco Insurance
Alfa Alliance Insurance Corporation                                GMAC Insurance                                        Samsung Fire & Marine Insurance Company
Alfa Insurance                                                     Grange Insurance                                      SECURA Insurance
Allstate Insurance Group                                           Hanover Insurance Group                               Sentry Insurance
American Family Mutual Insurance                                   The Hartford                                          Shelter Insurance
American National Property and Casualty Company                    High Point Insurance Group                            Sompo Japan Insurance Company of America
Ameriprise Auto & Home                                             Homeowners of America Insurance Company               South Carolina Farm Bureau Mutual Insurance Company
Amerisure Insurance                                                ICW Group                                             State Auto Insurance Companies
Amica Mutual Insurance Company                                     Indiana Farm Bureau Insurance                         State Farm
Auto Club Group                                                    Kemper, A Unitrin Business                            Tennessee Farmers Mutual Insurance Company
Auto Club South Insurance Company                                  Kentucky Farm Bureau Insurance                        Tokio Marine Nichido
Bituminous Insurance Companies                                     Liberty Mutual                                        The Travelers Companies
Bristol West Insurance Group                                       Markel Corporation                                    Unitrin
Brotherhood Mutual Insurance Company                               Mercury Insurance Group                               USAA
California Casualty                                                MetLife Auto & Home                                   Virginia Farm Bureau Mutual Insurance
Capital Insurance Group                                            Michigan Farm Bureau Insurance                        West Bend Mutual Insurance Company
Chubb Group of Insurance Companies                                 Michigan Insurance Company                            Zurich North America
Concord Group Insurance Companies                                  MiddleOak
Cotton States Insurance                                            MMG Insurance
COUNTRY Financial                                                  Mutual of Enumclaw Insurance Company
Countrywide Insurance Group                                        Nationwide                                            FUNDING ASSOCIATIONS
Discovery Insurance Company                                        Nodak Mutual Insurance Company                        American Insurance Association
Erie Insurance Group                                               Norfolk & Dedham Group                                National Association of Mutual Insurance Companies
Esurance                                                           North Carolina Farm Bureau Mutual Insurance Company   Property Casualty Insurers Association of America

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Top Safety Picks 2010 Vehicles Iihs

  • 1. Vol. 44, No. 10, Nov. 18, 2009 27 winners for 2010 Twenty-seven vehicles earn the Institute’s TOP SAFETY PICK award for 2010. Nine- teen cars and 8 SUVs qualify. For the first time good performance in a roof strength test to measure protection in a rollover is required to win. TOP SAFETY PICK rec- ognizes vehicles that do the best job of protecting people in front, side, rear, and now rollover crashes based on good rat- ings in Institute tests. Winners also must have electronic stability control, which research shows significantly reduces
  • 2. 2 Status Report, Vol. 44, No. 10, Nov. 18, 2009 crash risk. This is the second time the Institute has tightened crite- roof is rated acceptable). The Ford Fusion is ria since announcing the first recipients in 2005. another midsize car that dropped off the Subaru is the only manufacturer with a winner in all 4 vehicle list for the same reason. classes in which it competes. This automaker earns 5 awards for “Honda and Ford would have 2010. Ford and subsidiary Volvo have 6 winners, and Volkswagen/ to make only minor changes Audi has 5. Chrysler earns 4 awards, continuing a recent trend of to achieve good ratings for improving the crashworthiness of its vehicles. Two new small cars, roof strength, as the Ac- the Nissan Cube and Kia Soul, join the TOP SAFETY PICK list for 2010. cord and Fusion just “With the addition of our new roof strength evaluation, our crash missed the mark,” test results now cover all 4 of the most common kinds of crashes,” Lund explains. says Institute president Adrian Lund. “Consumers can use this list to The midsize Toy- zero in on the vehicles that are on the top rung for safety.” ota Camry would have Good rollover ratings: A new requirement for strong roofs win- qualified with good nows the list of TOP SAFETY PICK winners from a record 94 in 2009. ratings, except for its The addition of this criterion recognizes manufacturers with vehicles rear crash evaluation. that provide good protection in rollovers, which kill more than 9,000 This car’s seats and head people in passenger vehicles each year. The first rollover ratings restraints are rated mar- were released in March (see Status Report, March 24, 2009; on the web ginal for protection against at iihs.org). Vehicles rated good have roofs more than twice as strong whiplash injury. A change to as the current federal standard requires. The Institute estimates that good would have earned the such roofs reduce the risk of serious and fatal injury in single-vehicle Camry a TOP SAFETY PICK for rollovers by about 50 percent compared with roofs meeting the mini- 2010. Other automakers have mum requirement. improved head restraints to win. “Cars and SUVs that win TOP SAFETY PICK are designs that go far For example, inadequate head re- beyond minimum federal safety standards,” Lund points out. straints kept earlier Chrysler models Missing the mark: Not a single model from the world’s biggest from earning awards, but in 2010 the automaker by sales is represented among this year’s winners. Toyota Sebring, Dodge Avenger and Journey, and its Lexus and Scion subsidiaries had a strong showing in 2009 and Jeep Patriot all earn good ratings with 11 winners but were shut out for 2010. Four other manufactur- and TOP SAFETY PICK. Likewise, General ers whose vehicles have earned TOP SAFETY PICK in the past didn’t Motors upgraded the seats and head re- have a qualifying vehicle for 2010: BMW, Mazda, Mitsubishi, and Saab. straints in the Chevrolet Malibu to win. The Honda Accord picked up the award the past 2 years, but the Volvo glitch: The Institute identified a 2010 didn’t earn the required good roof strength rating to qualify (the problem with the Volvo XC60 in the side test. A piece of plastic trim on the driver seat pushed against a service re- lease button for the safety belt, which then detached from its anchor CHrYsLer makes CHanGes to win during the test. “This would be a serious issue if it happened in a real crash, but Chrysler has 4 TOP SAFETY PICK winners for 2010, noteworthy considering it’s not likely to happen and it’s fixable,” Lund explains. “Still, belts it’s even tougher to win this year. The stumbling block had been inadequate seats and head restraints, but Chrysler improved them in the 2010 Sebring, shouldn’t come loose in a crash test. Volvo is fixing the problem so it Avenger, Journey, and Patriot to secure good ratings and TOP SAFETY PICK. won’t be an issue with XC60 models produced after November 2009. These models earn good ratings for front, side, rear, and rollover protection. TOP SAFETY PICK applies only to these modified XC60s.” They have electronic stability Consumers who own 2010 XC60s already on the road should see control standard their Volvo dealer for repairs, Lund advises. or optional. Improved protection: Front and side impacts and rollovers killed 24,056 passenger vehicle occupants in 2008. Rear-end crashes usu- ally aren’t fatal but result in a large proportion of crash injuries. Neck sprain or strain is the most commonly reported injury in two-thirds of insurance claims for injuries in all kinds of crashes. “In safety terms, we’ve come very far, very fast in just the past decade,” Lund says. “When the Institute began conducting frontal tests for consumer information in 1995, few vehicles earned top rat-
  • 3. 2010 winners LarGe Cars Buick LaCrosse Ford Taurus Lincoln MKS Volvo S80 midsize Cars Audi A3 Chevrolet Malibu (built after October 2009) Chrysler Sebring (4-door with optional ESC) Dodge Avenger (with optional ESC) Mercedes C class Subaru Legacy Subaru Outback Volkswagen Jetta (sedan) Volkswagen Passat (sedan) Volvo C30 smaLL Cars Honda Civic (4-door with optional ESC, except Si) Kia Soul Nissan Cube Subaru Impreza (except WRX) Volkswagen Golf (4-door) midsize sUVs Dodge Journey Subaru Tribeca Volvo XC60 Volvo XC90 smaLL sUVs Honda Element Jeep Patriot (with optional side torso airbags) Subaru Forester ings. Now almost all do. Most cars failed the side tests we added in 2003. Test results in that Volkswagen Tiguan initial round were so bad we nearly broke our budget for repairing the crash test dummy, but now most vehicles ace the side test thanks to side airbags and stronger side structures. Fac- tor in improved head restraints to protect against whiplash and ESC to prevent crashes, and wHat it takes consumers are the clear winners.” Safety equipment is increasingly standard. Ninety-two percent of 2010 model cars, 99 per- to win award cent of SUVs, and 66 percent of pickup trucks have standard side airbags with head protec- GOOD FRONTAL CRASHWORTHINESS, BASED tion. ESC is standard on 85 percent of cars, 100 percent of SUVs, and 62 percent of pickups. ON 40 MPH FrONTAL OFFSET CrASH TEST “Now that roof strength is a priority, we think manufacturers will move quickly to bolster GOOD SIDE CRASHWORTHINESS, BASED ON roofs to do well in our roof strength test. This means consumers likely will have more TOP CrASH TEST IN wHICH A VEHICLE’S SIDE IS STruCK By BArrIEr GOING 31 MPH SAFETY PICK choices for 2011,” Lund predicts. Keep in mind vehicle size and weight, he adds, because larger, heavier vehicles generally GOOD REAR CRASHWORTHINESS, BASED ON HEAD rESTrAINT GEOMETry AND TEST OF afford better protection in serious crashes than smaller, lighter ones (see Status Report, April SEAT/HEAD rESTrAINT 14, 2009; on the web at iihs.org). Even with a TOP SAFETY PICK, a small car isn’t as crashwor- GOOD ROLLOvER CRASHWORTHINESS, thy as a bigger one. BASED ON TEST OF rOOF STrENGTH IN The Institute awarded the first TOP SAFETY PICK winners to 2006 models and then raised rELATION TO VEHICLE wEIGHT the bar the next year by requiring good rear test results and ESC as either standard or optional ELECTRONIC STABILITY CONTROL, wHICH CAN equipment. Early this year the Institute alerted manufacturers to the new criteria for roof PrEVENT CrASHES By HELPING DrIVErS MAINTAIN crush and asked them to nominate candidates for testing. Go to iihs.org for full vehicle results. CONTrOL wHEN VEHICLES MIGHT SPIN OuT
  • 4. 4 Status Report, Vol. 44, No. 10, Nov. 18, 2009 LUxUrY owners “The technology is so new that there are bound to be bugs, and drivers will need to embraCe sYstems get used to the features,” says Anne McCartt, Institute senior vice president for research to skirt CrasHes and an author of the study. “What’s impor- tant is the majority of Volvo and Infiniti own- More than a year ago, Institute research- ers are happy with their systems, and even ers estimated the safety potential of crash those who find certain aspects frustrating avoidance features but couldn’t say then if don’t hit the off button.” drivers would welcome the extra help. Now Available systems: Volvo’s forward col- a new Institute survey reveals drivers are us- lision warning alerts drivers when they get ing their vehicles’ crash avoidance features too close to vehicles ahead and automati- and would get them again. Drivers generally cally applies brakes if a collision is judged report safer habits instead of riskier ones. unavoidable. Radar measures the distance These features’ success hinges in part on between vehicles, and a camera distinguish- how drivers respond to and use them. es between vehicles and objects like sign The Institute surveyed Volvo and Infiniti posts. The system works at 20 mph or faster. owners because early in the race these au- Volvo’s side view assist, dubbed blind tomakers adopted crash avoidance technol- spot information, has rear-facing cameras in ogy. Volvo was one of the first to put many of the side mirrors to monitor traffic on both the features on US cars, and Infiniti was first sides. Lamps in the windshield pillar by the in the United States to market a system that mirrors light up if a vehicle enters a side steps in for drivers to prevent lane drift. blind zone. The 2007-08 model Volvos in the study Active headlights rotate in the direction had forward collision warning with auto- of steering as the front wheels turn to im- matic braking, lane departure warning, side prove nighttime visibility on curves. Volvo’s view assist, and active headlights. The 2005- lights are bi-xenon, making them brighter 09 Infinitis had lane departure warning or than the traditional halogen. lane departure warning coupled with pre- When a driver drifts out of a lane without vention. The Institute previously identified using a turn signal, Volvo’s lane departure forward collision and lane departure warn- warning system sounds an alert. A camera ing as the systems with the best potential mounted near the center rearview mirror to avoid or mitigate crashes, including fatal detects lane markings. This system oper- ones (see Status Report, April 17, 2008; on ates at speeds of 40 mph or faster. tute’s survey, 1 in 5 Infiniti owners with lane the web at iihs.org). Infiniti’s lane departure warning activates departure prevention didn’t know they had Overall survey responses were positive. at speeds above 45 mph, using a camera it. Another 1 in 5 Infiniti owners said they Most Volvo and Infiniti owners keep the sys- and speed sensor to recognize lane mark- never use the feature. tems on, a key finding because they must be ings and determine how close the vehicle is Safer habits: Respondents were more active to deliver benefits. The exception is to crossing them. Beeps and flashing lights likely to report potentially safer behavior, Infiniti’s lane departure prevention, which let drivers know they’re about to drift into not riskier practices. For instance, about 70 has to be turned on each time a vehicle another lane or off the road. percent said they drift from their lanes less starts. At least 75 percent of people who use On some newer Infiniti models, drivers often because of lane departure warning or each system think the feature helps them be can activate a prevention feature that ap- prevention. Up to 64 percent said they use safer drivers and would want it again. plies the brakes to wheels opposite the lane turn signals more. This indicates the crash All but active headlights alert drivers to marker to gently nudge a vehicle back into avoidance features might be conditioning potential crashes with either audible or vi- its travel lane if the driver doesn’t respond drivers to signal intentional lane changes sual alerts or both. “Annoying” is how some to an audible warning. When designing lane to avoid triggering warnings. Nearly half of owners described the alerts, either because departure prevention, Infiniti decided that drivers with forward collision warning said they consider them false or unnecessary or the system’s default setting would be off they keep safer following distances. just jarring. Malfunctions in bad weather or since lane departure prevention intervenes Only 5 percent of surveyed owners of on poorly marked roads were noted. to take action for the driver. In the Insti- Volvos with forward collision warning said
  • 5. owner experienCe witH 4 featUres (perCent) Forward Side Lane Lane Lane collision view Active departure departure departure warning assist headlights warning warning prevention (Volvo) (Volvo) (Volvo) (Volvo) (Infiniti) (Infiniti) received warnings perceived 43 74 n/a 43 46 10 as false or unnecessary Didn’t receive warnings when 2 17 n/a 30 18 21 they believed they should Find system annoying 12 2 n/a 25 41 23 Believe they are safer 81 84 77 80 75 79 drivers with system would want system again 94 95 77 81 76 83 perCent of owners wHo driVe witH sYstem tUrned on ■ always ■ sometimes ■ never ■ unaware of feature 80 60 40 20 Forward Side Lane Lane Lane collision view departure departure departure warning assist warning warning prevention (Volvo) (Volvo) (Volvo) (Infiniti) (Infiniti) they look away from the road more often, if owners considered lane departure warn- McCartt says “emerging features that and just 2 percent reported following vehi- ing annoying, 25 percent of Volvo drivers warn drivers of potential crashes and even cles ahead more closely. Of those with Volvo and 41 percent of Infiniti drivers agreed it is. take over the driving in some instances side view assist, 13 percent said they solely Still, 69 percent of both groups reported al- won’t move from the luxury to mainstream rely on it when changing lanes rather than ways keeping the system on, suggesting that market if they don’t win over early adopt- turning their head to look for the all-clear. even if irksome, it’s useful. ers. The potential safety benefits are huge, “A concern is that drivers might depend A large percentage of owners reported so the survey responses are encouraging. on crash avoidance technology too much. An- false or unneeded alerts. This was highest Drivers keep the systems on and use them, other is that they’ll take a risk they wouldn’t for side view assist (74 percent) and lowest despite annoyances. It’s an indication that otherwise,” McCartt points out. “Most peo- for lane departure prevention (10 percent). everyday drivers will accept the technology, ple told us this isn’t the case. They’re using It’s possible that a system may work just too. A caveat is that systems drivers must the systems to be safer, not reckless.” fine, but drivers don’t think they’re about to activate seem less likely to be used.” Complaints but acceptance: Some pro- crash or already recognize a hazard. For ex- For a copy of “Volvo and Infiniti drivers’ fessional drivers reviewing early systems ample, 6 percent of Volvo owners reported experiences with select crash avoidance reported deactivating them because they they got a forward collision warning when technologies” by K.A. Braitman et al., write: were irritating, particularly lane departure a vehicle ahead slowed to turn, but these Insurance Institute for Highway Safety, 1005 warning. So it’s no surprise this drew the owners thought the warning unnecessary N. Glebe Rd., Arlington, Va. 22201, or email most complaints. When the Institute asked because they were aware of the situation. publications@iihs.org.
  • 6. 6 Status Report, Vol. 44, No. 10, Nov. 18, 2009 noVember remains of mates, says Paul Johansen of the West Virginia Division of Natural Resources. sUbarU improVes HazardoUs montH The average damage claim cost in No- LeGaCY bUmpers for strikinG deer vember 2008 was $2,913, HLDI reports. This is 8 percent higher than November 2007’s to aCCeptabLe Insurance claims for crashes involving ani- average of $2,689 and 11 percent higher Bumpers that don’t bump, resulting in cost- mals are nearly 3 times as high in November than in November 2006, when the average ly damage in what should be minor crashes, as in other months, and damage claim costs damage claim cost $2,618. For the entire are the norm for cars evaluated in the Insti- are climbing. These are the main findings of a study period (January 2006 through April tute’s low-speed crash tests. One exception Highway Loss Data Institute (HLDI) analysis. 2009), the average November claim cost of a is the redesigned 2010 Subaru Legacy, with West Virginia, Pennsylvania, and Ken- vehicle-animal collision was $2,743. bumpers that are big improvements over tucky have higher insurance claim frequen- “Drivers should be cautious about deer in those on its 2007-09 predecessor. The new cies than other states for animal strikes in November, particularly where they’re preva- Legacy earns an acceptable rating in re- November. West Virginia’s frequency of 51 lent,” says Kim Hazelbaker, HLDI senior vice cent tests to assess and compare how well per 1,000 insured vehicle years is 3.6 times president. “Luckily, most crashes with deer bumpers resist damage in everyday fender- the national average of 14.1 for the month don’t kill car occupants.” benders. In contrast, the previous Legacy is (a year is a vehicle insured for 1 year, 2 ve- Federal data show crash deaths are in- rated poor. Fifteen of 17 midsize cars evalu- hicles for 6 months each, etc.). Insurance creasing. In 1994, 131 people died in crashes ated by the Institute are rated marginal or claims usually don’t specify the animals involving animals. By 2001, the number was poor for bumper protection. involved in crashes, but Institute research 177, and in 2008 it was 210. Many of these “The Legacy’s performance shows what shows deer are the main ones, especially in deaths wouldn’t have occurred if motorists automakers can do when they pay atten- tion to damage prevention in the low-speed crashes that happen every day,” says Insti- tute senior vice president Joe Nolan. animaL Hit CLaims bY montH per 1,000 insUred VeHiCLe Years The Legacy is only the fifth car the Insti- tute has tested to earn an acceptable rating 15 for its bumpers. The others are the Ford Fo- cus, Mazda 6, Scion xB, and Smart Fortwo. No car yet has earned a good rating. 10 The Institute rates bumpers from good to poor based on performance in 4 tests into a steel barrier — front and rear full-width 5 impacts conducted at 6 mph and front and rear corner impacts at 3 mph. These tests are designed to drive bumper improve- ments that lead to better damage resistance Jan. Jan. Jan. Jan. in real-world crashes. 2005 2006 2007 2008 The biggest improvement for the Legacy was in the front full-width test. The 2007 serious crashes (see Status Report, Jan. 3, used safety belts and motorcyclists wore model sustained more than $4,000 damage, 2005; on the web at iihs.org). helmets. The 5 states with the most deaths in based on 2009 parts and labor costs, when For every 1,000 insured vehicle years, collisions with animals in 2004-08 are Texas the bumper underrode the barrier. 14.1 animal-related claims were filed under with 88, Wisconsin with 62, Ohio with 51, and “The grille and hood ended up being the comprehensive coverage in November 2008, Pennsylvania and Michigan with 46 each. bumper,” Nolan says. The hood buckled, the compared with an average of 5 claims per State Farm estimates there were 2.4 mil- grille crushed, and the radiator support just 1,000 during January-September. Results are lion vehicle-deer collisions on US roads from behind the grille also was damaged. In con- in line with HLDI’s prior findings (see Status July 2007 to July 2009, 18 percent more than trast, the 2010 model sustained less than Report, Nov. 25, 2008; on the web at iihs.org). 5 years earlier. West Virginia, Michigan, and $900 in the same test. Drivers are more likely to encounter Pennsylvania top the insurer’s list of states “Subaru made some simple changes to deer during fall when bucks roam in search where deer crashes are most likely to occur. the Legacy’s front bumper,” Nolan explains,
  • 7. sUbarU bUmper performanCe in Low-speed CrasH tests Front Front rear rear wEIGHTED rATING full corner full corner AVErAGE 2010 Legacy ACCEPTABLE $847 $850 $903 $778 $855 2007-09 Legacy POOr $4,049 $1,275 $1,169 $1,233 $2,157 The difference between the 2010 Legacy (above) and its predecessor (left) is easy to see in the results of the full-width test. The 2007-09 model sustained more than $4,000 damage when the bumper underrode the barrier. In contrast, the front bumper on the 2010 model engaged the barrier to resist damage, so repairs cost only about 20 percent as much. The 2010 Legacy is the first car the Institute has tested with damage estimates less than $1,000 in each of the 4 tests. “and they paid off in significantly lower re- “The Legacy leapfrogs the competition the weight of the corner tests because in the pair costs.” Compared with the new model, for bumper protection,” Nolan says. “These real world full-width impacts occur roughly the 2007 Legacy sustained nearly 5 times as common sense bumper changes will help twice as often as corner impacts. Weighted much damage in the 6 mph impact. keep repair costs down in low-speed crash- average repairs must be less than $500 for a The main difference is that the 2010 Leg- es.” The Legacy is the first car the Institute good rating, less than $1,000 for acceptable, acy’s front reinforcement bar is a little taller, has tested to limit damage to the bumper and less than $1,500 for marginal. Repairs of more than 6 inches wider, and more than 1.5 system in all 4 tests, and it’s the first car $1,500 or more earn bumpers a poor rating. inches higher off the ground. This kept the with all 4 damage estimates under $1,000. Regardless of repair costs, no vehicle Legacy’s bumper engaged with the barrier Bumpers are evaluated in full-width and can earn a good or acceptable rating if it’s during the test, preventing it from sliding corner crashes at low speeds, and vehicles unsafe to drive afterward or can’t be driven under the barrier. Plus the bumper bar ex- are rated based on the weighted average re- at all because of headlight or taillight dam- tends to the corners to help protect head- pair cost of the 4 tests. Both the full-width age, severely buckled hoods, or a compro- lights and fenders. front and rear test results are given double mised engine cooling system.
  • 8. 1005 N. Glebe Rd., Arlington, VA 22201 Phone 703/247-1500 Fax 247-1588 Internet: www.iihs.org Vol. 44, No. 10, Nov. 18, 2009 TOP SAFETY PICK winners for 2010 are vehicles on the highest rung for protecting people in front, side, rear, and now rollover crashes, too ..................................................1 Winners by vehicle class ..............................3 Crash avoidance features gain traction with Infiniti and Volvo owners .....................4 Subaru improves bumpers on 2010 Legacy to earn acceptable rating ..............................6 Animal crashes continue to rise, and so do costs of fixing the damage ............................6 Contents may be republished with attribution. This publication is printed on recycled paper. The Insurance Institute for Highway Safety is a Farm Bureau Financial Services Oklahoma Farm Bureau Mutual Insurance Company nonprofit scientific and educational organization Farm Bureau Mutual Insurance Company of Idaho Old American County Mutual Fire Insurance dedicated to reducing deaths, injuries, and property Farmers Insurance Group of Companies OneBeacon Insurance damage from crashes on the nation’s highways. Farmers Mutual of Nebraska Oregon Mutual Insurance The Institute is wholly supported by auto insurers: Fireman’s Fund Insurance Company Palisades Insurance First Acceptance Corporation Pekin Insurance 21st Century Insurance Florida Farm Bureau Insurance Companies PEMCO Insurance AAA Mid-Atlantic Insurance Group Frankenmuth Insurance The Progressive Corporation AAA Northern California, Nevada, and Utah Gainsco Insurance Response Insurance Affirmative Insurance GEICO Group Rockingham Group Agency Insurance Company of Maryland Georgia Farm Bureau Mutual Insurance Company Safeco Insurance Alfa Alliance Insurance Corporation GMAC Insurance Samsung Fire & Marine Insurance Company Alfa Insurance Grange Insurance SECURA Insurance Allstate Insurance Group Hanover Insurance Group Sentry Insurance American Family Mutual Insurance The Hartford Shelter Insurance American National Property and Casualty Company High Point Insurance Group Sompo Japan Insurance Company of America Ameriprise Auto & Home Homeowners of America Insurance Company South Carolina Farm Bureau Mutual Insurance Company Amerisure Insurance ICW Group State Auto Insurance Companies Amica Mutual Insurance Company Indiana Farm Bureau Insurance State Farm Auto Club Group Kemper, A Unitrin Business Tennessee Farmers Mutual Insurance Company Auto Club South Insurance Company Kentucky Farm Bureau Insurance Tokio Marine Nichido Bituminous Insurance Companies Liberty Mutual The Travelers Companies Bristol West Insurance Group Markel Corporation Unitrin Brotherhood Mutual Insurance Company Mercury Insurance Group USAA California Casualty MetLife Auto & Home Virginia Farm Bureau Mutual Insurance Capital Insurance Group Michigan Farm Bureau Insurance West Bend Mutual Insurance Company Chubb Group of Insurance Companies Michigan Insurance Company Zurich North America Concord Group Insurance Companies MiddleOak Cotton States Insurance MMG Insurance COUNTRY Financial Mutual of Enumclaw Insurance Company Countrywide Insurance Group Nationwide FUNDING ASSOCIATIONS Discovery Insurance Company Nodak Mutual Insurance Company American Insurance Association Erie Insurance Group Norfolk & Dedham Group National Association of Mutual Insurance Companies Esurance North Carolina Farm Bureau Mutual Insurance Company Property Casualty Insurers Association of America