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Build a Better Team
Overcoming the
5 Inevitable Dysfunctions
Bob Corcoran
CorcoranCoaching.com
Brought to you by:
Deb Helleren
&
Mel McMurrin
Bob
Corcoran
Founder & CEO
Building A
Better
• Why Is Culture Important?
• What Is Dysfunction?
• Design Best Culture
• Maintain Company Culture
• Building The Right
Organization
• GET A COACH
Why is culture
important?
If you don’t make the time to
create the company culture
YOU WANT
you will eventually be forced to
spend a lot of time dealing with
a culture
YOU DON’T WANT.
: the condition of having poor and
unhealthy behaviors and attitudes within a
group of people
: impaired or abnormal functioning [even
in an individual]
dys·func·tion
noun (ˌ)dis-ˈfəŋ(k)-shən
www.merriam-webster.com/dictionary/dysfunction
What IS a Dysfunction?
A dysfunctional team is any
team with more than one
person on it…
Why Are Teams Dysfunctional?
where culture has not been defined.
Refusing to acknowledge the
dysfunction
Why Are Teams Dysfunctional?
We criticize instead of analyze
Focusing on problems instead of
solutions
Can’t see the forest for the trees, and
unwilling to ask for help from the outside.
: the act of developing the
intellectual and moral faculties
especially by education
: a way of thinking, behaving, or working
that exists in a place or organization (such
as a business)
www.merriam-webster.com/dictionary/culture
What IS Culture?
cul·ture
noun ˈkəl-chər
The source of your
greatest
dysfunction
is often …
the 6 inches
between your
own ears!Are you willing to
do what it takes?
Design The Best Culture
For You
Why do people resist building
culture?
Best Culture For You
• Too abstract: “Airy Fairy”
• Sounds complicated
• Don’t know where to start
Best Culture For You
• Is your environment (your
culture) positive?
• Make the changes that
help you achieve an
optimistic & productive
culture.
Your culture is like
water to a fish…
Best Culture For You
It surrounds you every day
You
will
adapt
to
it!
• Why am I here?
• What do I hope to accomplish?
• What is my business?
• What is my purpose?
• Why am I in business?
My Mission Statement is …
Mission Statement
“ To combine aggressive strategic
marketing with quality products and
services at competitive prices to
provide the best insurance value for
consumers.”
---AFLAC
Mission Statement Examples
“To assist you building your business with a strong
foundation of systems.
To motivate you to have a healthy balance in your
life.”
-- Corcoran Consulting
& Coaching
Mission Statement Examples
Vision Statements
Vision
Statements
• What am I going to do?
• Who am I going to be?
• With whom do I want to have influence?
• Where do I see myself in 3 years? 10 Years?
• How do I want my community/audience
to view me?
• Where is my focus?
• What is my ultimate scenario?
• What should I feel empowered to do?
My Vision Statement is…
Vision Statement
Read This Book
The Five
Dysfunctions of a
Team
by
Patrick
Lencioni
Absence of TRUST
Fear of CONFLICT
Avoidance of
ACCOUNTABILITY
Inattention
to
RESULTS
Patrick Lencioni’s
THE FIVE
DYSFUNCTIONS
OF A TEAM
Lack of
COMMITMENT
Strive not
to be a
success,
but rather to be
of value.
Add Value to People
✓ Respect
✓ Communication
✓ Feedback
✓ Develop
Add Value to People
✓ Tools
✓ Listen
✓ Leadership
✓ Value & Success
Maintain
Company
Culture
• Core Values are a way
of ensuring that
your culture endures
Why Core Values?
• They are a guide for
all future decisions,
relationships, and policies
Core Values
• We are responsible for our choices
• We seek wisdom
• We are a company of action
• We have a decided heart
• We choose to be happy
• We learn to forgive
• We persist without exception
Workplace Happiness
74% of employees
are looking for
another job
because of how
they are treated.
Survey by TLNT.com
Workplace Happiness
Building the
Right
Organization
You can’t run a well-
oiled machine if
you’re building with
the wrong parts
The Right
Organization
Choose those who believe
in LIVING your company
values.
Choose those who believe
in LIVING your company
values.
The Right Organization
List
Prospect
Sell
Negotiate
The Right Organization
Your Focus
Dollar Productive Activities:
Hire assistants
who can do
all the non-dollar
productive work.*
The Right Organization
* People who
will take pride
in doing these
tasks
The Right Organization
Get A
Coach!
Get
A
Coach!
You simply cannot get
to the top
alone
We grow
by learning
from one
another.
Get A Coach!
Why would
you refuse to
learn & not
benefit from
the wisdom of
others?
• Why Culture Is Important
• What Dysfunction Is
• Design Best Culture
• Maintain Company Culture
• Build The Right Organization
• GET A COACH
Your whole life changes
the day you decide to make a
COMMITMENT!
- Bob Corcoran
First 15 callers who purchase a Homes.com Premier bundle
or upgrade to a Homes.com Studio design
by Friday will receive:
Three 1 Hour coaching sessions from
Corcoran Consulting … a $2,000 value!
BONUS - $200 off all Homes.com Studio design packages!
Webinar Special
Brokers call 866.697.3308 Agents call 888.510.8795
Question & Answer
Type in the “Question”
section of the
GoToWebinar
control panel
on the right.
Hillary Hirtler
Enhancement Sales Manager
Homes.com
5 Reasons why YOU and YOUR
TEAM need a fully responsive
designed website
Brokers call 866.697.3308 Agents call 888.510.8795
1. Centralized Listing Exposure
Are you mobile ready?!
Brokers call 866.697.3308 Agents call 888.510.8795
1. Centralized Listing Exposure
27% of All Real Estates Searches are mobile
Brokers call 866.697.3308 Agents call 888.510.8795
2. Promote Your Services & Culture!
What can you do for your clients ?
Brokers call 866.697.3308 Agents call 888.510.8795
3. Maintain Branding Across Markets/Venues
Branded Businesses get remembered
Brokers call 866.697.3308 Agents call 888.510.8795
4. Showcase your testimonials
& gain referrals
Prove your team is the best!
Brokers call 866.697.3308 Agents call 888.510.8795
5. Dominate the internet with a wider presence
Where can you be found?
Brokers call 866.697.3308 Agents call 888.510.8795
Homes.com Studio Design
Fully Responsive Design
Packages for every level of investment
Homes.com Studio Gold
Homes.com Studio Silver
Packages for every level of investment
Homes.com Studio Bronze
Packages for every level of investment
Webinar Special
$200 Off Any
Studio Design!!
Brokers call 866.697.3308 Agents call 888.510.8795
First 15 callers who purchase a Homes.com Premier bundle
or upgrade to a Homes.com Studio design
by Friday will receive:
Three 1 Hour coaching sessions from
Corcoran Consulting … a $2,000 value!
BONUS - $200 off all Homes.com Studio design packages!
Webinar Special
Brokers call 866.697.3308 Agents call 888.510.8795
REALTOR®'S Conference
Expo 2014
New Orleans
Bob Corcoran LIVE!
Saturday, November 8
Homes.com Booth #1329!
Brokers call 866.697.3308 Agents call 888.510.8795
Grow Your Real Estate Business
with Help, Not Hype
Innovating Marketing
from your peers!
Jay Baer &
Erica Campbell Byrum
Wed Oct 29th 1 pm ET
SecretsWebinars.com
Brokers call 866.697.3308 Agents call 888.510.8795

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Build a Better Team: Overcoming the 5 Inevitable Dysfunctions - Bob Corcoran - Secrets Webinars

  • 1. Build a Better Team Overcoming the 5 Inevitable Dysfunctions Bob Corcoran CorcoranCoaching.com
  • 6. • Why Is Culture Important? • What Is Dysfunction? • Design Best Culture • Maintain Company Culture • Building The Right Organization • GET A COACH
  • 8. If you don’t make the time to create the company culture YOU WANT you will eventually be forced to spend a lot of time dealing with a culture YOU DON’T WANT.
  • 9. : the condition of having poor and unhealthy behaviors and attitudes within a group of people : impaired or abnormal functioning [even in an individual] dys·func·tion noun (ˌ)dis-ˈfəŋ(k)-shən www.merriam-webster.com/dictionary/dysfunction What IS a Dysfunction?
  • 10. A dysfunctional team is any team with more than one person on it… Why Are Teams Dysfunctional? where culture has not been defined.
  • 11. Refusing to acknowledge the dysfunction Why Are Teams Dysfunctional? We criticize instead of analyze Focusing on problems instead of solutions Can’t see the forest for the trees, and unwilling to ask for help from the outside.
  • 12. : the act of developing the intellectual and moral faculties especially by education : a way of thinking, behaving, or working that exists in a place or organization (such as a business) www.merriam-webster.com/dictionary/culture What IS Culture? cul·ture noun ˈkəl-chər
  • 13. The source of your greatest dysfunction is often … the 6 inches between your own ears!Are you willing to do what it takes?
  • 14. Design The Best Culture For You
  • 15. Why do people resist building culture? Best Culture For You
  • 16. • Too abstract: “Airy Fairy” • Sounds complicated • Don’t know where to start
  • 18. • Is your environment (your culture) positive? • Make the changes that help you achieve an optimistic & productive culture.
  • 19. Your culture is like water to a fish… Best Culture For You It surrounds you every day
  • 21.
  • 22. • Why am I here? • What do I hope to accomplish? • What is my business? • What is my purpose? • Why am I in business? My Mission Statement is … Mission Statement
  • 23. “ To combine aggressive strategic marketing with quality products and services at competitive prices to provide the best insurance value for consumers.” ---AFLAC Mission Statement Examples
  • 24. “To assist you building your business with a strong foundation of systems. To motivate you to have a healthy balance in your life.” -- Corcoran Consulting & Coaching Mission Statement Examples
  • 27. • What am I going to do? • Who am I going to be? • With whom do I want to have influence? • Where do I see myself in 3 years? 10 Years? • How do I want my community/audience to view me? • Where is my focus? • What is my ultimate scenario? • What should I feel empowered to do? My Vision Statement is… Vision Statement
  • 28. Read This Book The Five Dysfunctions of a Team by Patrick Lencioni
  • 29. Absence of TRUST Fear of CONFLICT Avoidance of ACCOUNTABILITY Inattention to RESULTS Patrick Lencioni’s THE FIVE DYSFUNCTIONS OF A TEAM Lack of COMMITMENT
  • 30. Strive not to be a success, but rather to be of value.
  • 31. Add Value to People ✓ Respect ✓ Communication ✓ Feedback ✓ Develop
  • 32. Add Value to People ✓ Tools ✓ Listen ✓ Leadership ✓ Value & Success
  • 34. • Core Values are a way of ensuring that your culture endures Why Core Values? • They are a guide for all future decisions, relationships, and policies
  • 35. Core Values • We are responsible for our choices • We seek wisdom • We are a company of action • We have a decided heart • We choose to be happy • We learn to forgive • We persist without exception
  • 36. Workplace Happiness 74% of employees are looking for another job because of how they are treated. Survey by TLNT.com
  • 39. You can’t run a well- oiled machine if you’re building with the wrong parts
  • 41. Choose those who believe in LIVING your company values. Choose those who believe in LIVING your company values. The Right Organization
  • 42. List Prospect Sell Negotiate The Right Organization Your Focus Dollar Productive Activities:
  • 43. Hire assistants who can do all the non-dollar productive work.* The Right Organization
  • 44. * People who will take pride in doing these tasks The Right Organization
  • 46. Get A Coach! You simply cannot get to the top alone
  • 47. We grow by learning from one another. Get A Coach!
  • 48. Why would you refuse to learn & not benefit from the wisdom of others?
  • 49. • Why Culture Is Important • What Dysfunction Is • Design Best Culture • Maintain Company Culture • Build The Right Organization • GET A COACH
  • 50. Your whole life changes the day you decide to make a COMMITMENT! - Bob Corcoran
  • 51. First 15 callers who purchase a Homes.com Premier bundle or upgrade to a Homes.com Studio design by Friday will receive: Three 1 Hour coaching sessions from Corcoran Consulting … a $2,000 value! BONUS - $200 off all Homes.com Studio design packages! Webinar Special Brokers call 866.697.3308 Agents call 888.510.8795
  • 52. Question & Answer Type in the “Question” section of the GoToWebinar control panel on the right.
  • 53. Hillary Hirtler Enhancement Sales Manager Homes.com 5 Reasons why YOU and YOUR TEAM need a fully responsive designed website Brokers call 866.697.3308 Agents call 888.510.8795
  • 54. 1. Centralized Listing Exposure Are you mobile ready?! Brokers call 866.697.3308 Agents call 888.510.8795
  • 55. 1. Centralized Listing Exposure 27% of All Real Estates Searches are mobile Brokers call 866.697.3308 Agents call 888.510.8795
  • 56. 2. Promote Your Services & Culture! What can you do for your clients ? Brokers call 866.697.3308 Agents call 888.510.8795
  • 57. 3. Maintain Branding Across Markets/Venues Branded Businesses get remembered Brokers call 866.697.3308 Agents call 888.510.8795
  • 58. 4. Showcase your testimonials & gain referrals Prove your team is the best! Brokers call 866.697.3308 Agents call 888.510.8795
  • 59. 5. Dominate the internet with a wider presence Where can you be found? Brokers call 866.697.3308 Agents call 888.510.8795
  • 60. Homes.com Studio Design Fully Responsive Design
  • 61. Packages for every level of investment Homes.com Studio Gold
  • 62. Homes.com Studio Silver Packages for every level of investment
  • 63. Homes.com Studio Bronze Packages for every level of investment
  • 64. Webinar Special $200 Off Any Studio Design!! Brokers call 866.697.3308 Agents call 888.510.8795
  • 65. First 15 callers who purchase a Homes.com Premier bundle or upgrade to a Homes.com Studio design by Friday will receive: Three 1 Hour coaching sessions from Corcoran Consulting … a $2,000 value! BONUS - $200 off all Homes.com Studio design packages! Webinar Special Brokers call 866.697.3308 Agents call 888.510.8795
  • 66. REALTOR®'S Conference Expo 2014 New Orleans Bob Corcoran LIVE! Saturday, November 8 Homes.com Booth #1329! Brokers call 866.697.3308 Agents call 888.510.8795
  • 67. Grow Your Real Estate Business with Help, Not Hype Innovating Marketing from your peers! Jay Baer & Erica Campbell Byrum Wed Oct 29th 1 pm ET SecretsWebinars.com Brokers call 866.697.3308 Agents call 888.510.8795