SlideShare a Scribd company logo
1 of 19
What’s your problem?
What’s your problem?
Hubert Wawrzyniak
Product Camp 2015, Gdynia
Designing is mostly about solving problems
• Especially in mature products
• The YOLO approach
Designing = problem solving
Especially in mature products
The code get’s old
Development takes more
time than before
Backlog is growing
Frustration is rising
„As a leader you have not
only the right, but the
responsibility to show
direction and set the pace”
User Journey Map
Diary study
Buying a house
the need initial research the actual search mortgage moving inthe property
The Kano model
fulfillment
delight
dissatisfaction
non-fulfillment
basic expectations
delighters
Satisfy basic expectations…
…before providing delighters
Search for innovation
Constantly search for innovation
Your product yesterday…
… today…
…tomorrow
hubert.wawrzyniak@gmail.com

More Related Content

Similar to What’s your problem?

Reach Escape Velocity through Lean Content Marketing - Guillaume Decugis
Reach Escape Velocity through Lean Content Marketing - Guillaume DecugisReach Escape Velocity through Lean Content Marketing - Guillaume Decugis
Reach Escape Velocity through Lean Content Marketing - Guillaume DecugisStartup Product
 
Igniting Change Innovation Games
Igniting Change Innovation GamesIgniting Change Innovation Games
Igniting Change Innovation GamesAndrea Simon
 
Creating Innovative Ideas_Tara DAY2
Creating Innovative Ideas_Tara DAY2Creating Innovative Ideas_Tara DAY2
Creating Innovative Ideas_Tara DAY2Tara Scanlan
 
10 crowdfunding guidelines techyizu bar camp - 230313revised
10 crowdfunding guidelines   techyizu bar camp - 230313revised10 crowdfunding guidelines   techyizu bar camp - 230313revised
10 crowdfunding guidelines techyizu bar camp - 230313revisedGalileo Watermark
 
Building the right thing
Building the right thingBuilding the right thing
Building the right thingTadas Labudis
 
The IDM B2B Conference Social & Content Strategy 2012
The IDM B2B Conference Social & Content Strategy 2012The IDM B2B Conference Social & Content Strategy 2012
The IDM B2B Conference Social & Content Strategy 2012TheIDM
 
Lean Startup: Kevin Huang at SMECC - 20130723
Lean Startup: Kevin Huang at SMECC - 20130723Lean Startup: Kevin Huang at SMECC - 20130723
Lean Startup: Kevin Huang at SMECC - 20130723smecchk
 
How to build great products - TechSaturdays
How to build great products - TechSaturdaysHow to build great products - TechSaturdays
How to build great products - TechSaturdaysSebastian Kwiecien
 
How to build wow products
How to build wow products How to build wow products
How to build wow products ProductHood
 
The Facilitated Discussion
The Facilitated DiscussionThe Facilitated Discussion
The Facilitated DiscussionMike Lewis
 
Tales From The Startup (updated v2)
Tales From The Startup (updated v2)Tales From The Startup (updated v2)
Tales From The Startup (updated v2)Karri Saarinen
 
Product management in the wilderness: a guide for startup product leaders
Product management in the wilderness: a guide for startup product leadersProduct management in the wilderness: a guide for startup product leaders
Product management in the wilderness: a guide for startup product leadersAshley Wali
 
Midas Rule and Sharing Online Alvin Reyes UX Bar Camp Amsterdam 2019 06-01
Midas Rule and Sharing Online Alvin Reyes UX Bar Camp Amsterdam 2019 06-01Midas Rule and Sharing Online Alvin Reyes UX Bar Camp Amsterdam 2019 06-01
Midas Rule and Sharing Online Alvin Reyes UX Bar Camp Amsterdam 2019 06-01Alvin Reyes
 
Week 1 Learnings
Week 1 LearningsWeek 1 Learnings
Week 1 LearningsPaul Hayes
 
Getting buy-in for your communications
Getting buy-in for your communicationsGetting buy-in for your communications
Getting buy-in for your communicationsCharityComms
 
Innovation Foundations Course 101 - Creative Problem Solving Concepts
Innovation Foundations Course 101 - Creative Problem Solving ConceptsInnovation Foundations Course 101 - Creative Problem Solving Concepts
Innovation Foundations Course 101 - Creative Problem Solving ConceptsThink For A Change
 
Nico Perez + Founders Institute talk: Product & Services Development
Nico Perez + Founders Institute talk: Product & Services DevelopmentNico Perez + Founders Institute talk: Product & Services Development
Nico Perez + Founders Institute talk: Product & Services DevelopmentNico Perez
 

Similar to What’s your problem? (20)

Reach Escape Velocity through Lean Content Marketing - Guillaume Decugis
Reach Escape Velocity through Lean Content Marketing - Guillaume DecugisReach Escape Velocity through Lean Content Marketing - Guillaume Decugis
Reach Escape Velocity through Lean Content Marketing - Guillaume Decugis
 
Igniting Change Innovation Games
Igniting Change Innovation GamesIgniting Change Innovation Games
Igniting Change Innovation Games
 
Creating Innovative Ideas_Tara DAY2
Creating Innovative Ideas_Tara DAY2Creating Innovative Ideas_Tara DAY2
Creating Innovative Ideas_Tara DAY2
 
10 crowdfunding guidelines techyizu bar camp - 230313revised
10 crowdfunding guidelines   techyizu bar camp - 230313revised10 crowdfunding guidelines   techyizu bar camp - 230313revised
10 crowdfunding guidelines techyizu bar camp - 230313revised
 
Building the right thing
Building the right thingBuilding the right thing
Building the right thing
 
The IDM B2B Conference Social & Content Strategy 2012
The IDM B2B Conference Social & Content Strategy 2012The IDM B2B Conference Social & Content Strategy 2012
The IDM B2B Conference Social & Content Strategy 2012
 
2013 brief workshopeec
2013 brief workshopeec2013 brief workshopeec
2013 brief workshopeec
 
Lean Startup: Kevin Huang at SMECC - 20130723
Lean Startup: Kevin Huang at SMECC - 20130723Lean Startup: Kevin Huang at SMECC - 20130723
Lean Startup: Kevin Huang at SMECC - 20130723
 
How to build great products - TechSaturdays
How to build great products - TechSaturdaysHow to build great products - TechSaturdays
How to build great products - TechSaturdays
 
How to build wow products
How to build wow products How to build wow products
How to build wow products
 
The Facilitated Discussion
The Facilitated DiscussionThe Facilitated Discussion
The Facilitated Discussion
 
Tales From The Startup (updated v2)
Tales From The Startup (updated v2)Tales From The Startup (updated v2)
Tales From The Startup (updated v2)
 
Product management in the wilderness: a guide for startup product leaders
Product management in the wilderness: a guide for startup product leadersProduct management in the wilderness: a guide for startup product leaders
Product management in the wilderness: a guide for startup product leaders
 
2014 10-20 - prd week 3 rolling
2014 10-20 - prd week 3 rolling2014 10-20 - prd week 3 rolling
2014 10-20 - prd week 3 rolling
 
Midas Rule and Sharing Online Alvin Reyes UX Bar Camp Amsterdam 2019 06-01
Midas Rule and Sharing Online Alvin Reyes UX Bar Camp Amsterdam 2019 06-01Midas Rule and Sharing Online Alvin Reyes UX Bar Camp Amsterdam 2019 06-01
Midas Rule and Sharing Online Alvin Reyes UX Bar Camp Amsterdam 2019 06-01
 
Week 1 Learnings
Week 1 LearningsWeek 1 Learnings
Week 1 Learnings
 
Getting buy-in for your communications
Getting buy-in for your communicationsGetting buy-in for your communications
Getting buy-in for your communications
 
Planning dmu
Planning dmuPlanning dmu
Planning dmu
 
Innovation Foundations Course 101 - Creative Problem Solving Concepts
Innovation Foundations Course 101 - Creative Problem Solving ConceptsInnovation Foundations Course 101 - Creative Problem Solving Concepts
Innovation Foundations Course 101 - Creative Problem Solving Concepts
 
Nico Perez + Founders Institute talk: Product & Services Development
Nico Perez + Founders Institute talk: Product & Services DevelopmentNico Perez + Founders Institute talk: Product & Services Development
Nico Perez + Founders Institute talk: Product & Services Development
 

Recently uploaded

Microsoft Azure Arc Customer Deck Microsoft
Microsoft Azure Arc Customer Deck MicrosoftMicrosoft Azure Arc Customer Deck Microsoft
Microsoft Azure Arc Customer Deck MicrosoftAanSulistiyo
 
"Boost Your Digital Presence: Partner with a Leading SEO Agency"
"Boost Your Digital Presence: Partner with a Leading SEO Agency""Boost Your Digital Presence: Partner with a Leading SEO Agency"
"Boost Your Digital Presence: Partner with a Leading SEO Agency"growthgrids
 
一比一原版(Offer)康考迪亚大学毕业证学位证靠谱定制
一比一原版(Offer)康考迪亚大学毕业证学位证靠谱定制一比一原版(Offer)康考迪亚大学毕业证学位证靠谱定制
一比一原版(Offer)康考迪亚大学毕业证学位证靠谱定制pxcywzqs
 
Nagercoil Escorts Service Girl ^ 9332606886, WhatsApp Anytime Nagercoil
Nagercoil Escorts Service Girl ^ 9332606886, WhatsApp Anytime NagercoilNagercoil Escorts Service Girl ^ 9332606886, WhatsApp Anytime Nagercoil
Nagercoil Escorts Service Girl ^ 9332606886, WhatsApp Anytime Nagercoilmeghakumariji156
 
Best SEO Services Company in Dallas | Best SEO Agency Dallas
Best SEO Services Company in Dallas | Best SEO Agency DallasBest SEO Services Company in Dallas | Best SEO Agency Dallas
Best SEO Services Company in Dallas | Best SEO Agency DallasDigicorns Technologies
 
一比一原版(Flinders毕业证书)弗林德斯大学毕业证原件一模一样
一比一原版(Flinders毕业证书)弗林德斯大学毕业证原件一模一样一比一原版(Flinders毕业证书)弗林德斯大学毕业证原件一模一样
一比一原版(Flinders毕业证书)弗林德斯大学毕业证原件一模一样ayvbos
 
Meaning of On page SEO & its process in detail.
Meaning of On page SEO & its process in detail.Meaning of On page SEO & its process in detail.
Meaning of On page SEO & its process in detail.krishnachandrapal52
 
Russian Call girls in Abu Dhabi 0508644382 Abu Dhabi Call girls
Russian Call girls in Abu Dhabi 0508644382 Abu Dhabi Call girlsRussian Call girls in Abu Dhabi 0508644382 Abu Dhabi Call girls
Russian Call girls in Abu Dhabi 0508644382 Abu Dhabi Call girlsMonica Sydney
 
哪里办理美国迈阿密大学毕业证(本硕)umiami在读证明存档可查
哪里办理美国迈阿密大学毕业证(本硕)umiami在读证明存档可查哪里办理美国迈阿密大学毕业证(本硕)umiami在读证明存档可查
哪里办理美国迈阿密大学毕业证(本硕)umiami在读证明存档可查ydyuyu
 
一比一原版(Curtin毕业证书)科廷大学毕业证原件一模一样
一比一原版(Curtin毕业证书)科廷大学毕业证原件一模一样一比一原版(Curtin毕业证书)科廷大学毕业证原件一模一样
一比一原版(Curtin毕业证书)科廷大学毕业证原件一模一样ayvbos
 
Power point inglese - educazione civica di Nuria Iuzzolino
Power point inglese - educazione civica di Nuria IuzzolinoPower point inglese - educazione civica di Nuria Iuzzolino
Power point inglese - educazione civica di Nuria Iuzzolinonuriaiuzzolino1
 
PowerDirector Explination Process...pptx
PowerDirector Explination Process...pptxPowerDirector Explination Process...pptx
PowerDirector Explination Process...pptxgalaxypingy
 
Indian Escort in Abu DHabi 0508644382 Abu Dhabi Escorts
Indian Escort in Abu DHabi 0508644382 Abu Dhabi EscortsIndian Escort in Abu DHabi 0508644382 Abu Dhabi Escorts
Indian Escort in Abu DHabi 0508644382 Abu Dhabi EscortsMonica Sydney
 
Trump Diapers Over Dems t shirts Sweatshirt
Trump Diapers Over Dems t shirts SweatshirtTrump Diapers Over Dems t shirts Sweatshirt
Trump Diapers Over Dems t shirts Sweatshirtrahman018755
 
20240507 QFM013 Machine Intelligence Reading List April 2024.pdf
20240507 QFM013 Machine Intelligence Reading List April 2024.pdf20240507 QFM013 Machine Intelligence Reading List April 2024.pdf
20240507 QFM013 Machine Intelligence Reading List April 2024.pdfMatthew Sinclair
 
75539-Cyber Security Challenges PPT.pptx
75539-Cyber Security Challenges PPT.pptx75539-Cyber Security Challenges PPT.pptx
75539-Cyber Security Challenges PPT.pptxAsmae Rabhi
 
20240509 QFM015 Engineering Leadership Reading List April 2024.pdf
20240509 QFM015 Engineering Leadership Reading List April 2024.pdf20240509 QFM015 Engineering Leadership Reading List April 2024.pdf
20240509 QFM015 Engineering Leadership Reading List April 2024.pdfMatthew Sinclair
 
20240508 QFM014 Elixir Reading List April 2024.pdf
20240508 QFM014 Elixir Reading List April 2024.pdf20240508 QFM014 Elixir Reading List April 2024.pdf
20240508 QFM014 Elixir Reading List April 2024.pdfMatthew Sinclair
 
Russian Escort Abu Dhabi 0503464457 Abu DHabi Escorts
Russian Escort Abu Dhabi 0503464457 Abu DHabi EscortsRussian Escort Abu Dhabi 0503464457 Abu DHabi Escorts
Russian Escort Abu Dhabi 0503464457 Abu DHabi EscortsMonica Sydney
 
APNIC Updates presented by Paul Wilson at ARIN 53
APNIC Updates presented by Paul Wilson at ARIN 53APNIC Updates presented by Paul Wilson at ARIN 53
APNIC Updates presented by Paul Wilson at ARIN 53APNIC
 

Recently uploaded (20)

Microsoft Azure Arc Customer Deck Microsoft
Microsoft Azure Arc Customer Deck MicrosoftMicrosoft Azure Arc Customer Deck Microsoft
Microsoft Azure Arc Customer Deck Microsoft
 
"Boost Your Digital Presence: Partner with a Leading SEO Agency"
"Boost Your Digital Presence: Partner with a Leading SEO Agency""Boost Your Digital Presence: Partner with a Leading SEO Agency"
"Boost Your Digital Presence: Partner with a Leading SEO Agency"
 
一比一原版(Offer)康考迪亚大学毕业证学位证靠谱定制
一比一原版(Offer)康考迪亚大学毕业证学位证靠谱定制一比一原版(Offer)康考迪亚大学毕业证学位证靠谱定制
一比一原版(Offer)康考迪亚大学毕业证学位证靠谱定制
 
Nagercoil Escorts Service Girl ^ 9332606886, WhatsApp Anytime Nagercoil
Nagercoil Escorts Service Girl ^ 9332606886, WhatsApp Anytime NagercoilNagercoil Escorts Service Girl ^ 9332606886, WhatsApp Anytime Nagercoil
Nagercoil Escorts Service Girl ^ 9332606886, WhatsApp Anytime Nagercoil
 
Best SEO Services Company in Dallas | Best SEO Agency Dallas
Best SEO Services Company in Dallas | Best SEO Agency DallasBest SEO Services Company in Dallas | Best SEO Agency Dallas
Best SEO Services Company in Dallas | Best SEO Agency Dallas
 
一比一原版(Flinders毕业证书)弗林德斯大学毕业证原件一模一样
一比一原版(Flinders毕业证书)弗林德斯大学毕业证原件一模一样一比一原版(Flinders毕业证书)弗林德斯大学毕业证原件一模一样
一比一原版(Flinders毕业证书)弗林德斯大学毕业证原件一模一样
 
Meaning of On page SEO & its process in detail.
Meaning of On page SEO & its process in detail.Meaning of On page SEO & its process in detail.
Meaning of On page SEO & its process in detail.
 
Russian Call girls in Abu Dhabi 0508644382 Abu Dhabi Call girls
Russian Call girls in Abu Dhabi 0508644382 Abu Dhabi Call girlsRussian Call girls in Abu Dhabi 0508644382 Abu Dhabi Call girls
Russian Call girls in Abu Dhabi 0508644382 Abu Dhabi Call girls
 
哪里办理美国迈阿密大学毕业证(本硕)umiami在读证明存档可查
哪里办理美国迈阿密大学毕业证(本硕)umiami在读证明存档可查哪里办理美国迈阿密大学毕业证(本硕)umiami在读证明存档可查
哪里办理美国迈阿密大学毕业证(本硕)umiami在读证明存档可查
 
一比一原版(Curtin毕业证书)科廷大学毕业证原件一模一样
一比一原版(Curtin毕业证书)科廷大学毕业证原件一模一样一比一原版(Curtin毕业证书)科廷大学毕业证原件一模一样
一比一原版(Curtin毕业证书)科廷大学毕业证原件一模一样
 
Power point inglese - educazione civica di Nuria Iuzzolino
Power point inglese - educazione civica di Nuria IuzzolinoPower point inglese - educazione civica di Nuria Iuzzolino
Power point inglese - educazione civica di Nuria Iuzzolino
 
PowerDirector Explination Process...pptx
PowerDirector Explination Process...pptxPowerDirector Explination Process...pptx
PowerDirector Explination Process...pptx
 
Indian Escort in Abu DHabi 0508644382 Abu Dhabi Escorts
Indian Escort in Abu DHabi 0508644382 Abu Dhabi EscortsIndian Escort in Abu DHabi 0508644382 Abu Dhabi Escorts
Indian Escort in Abu DHabi 0508644382 Abu Dhabi Escorts
 
Trump Diapers Over Dems t shirts Sweatshirt
Trump Diapers Over Dems t shirts SweatshirtTrump Diapers Over Dems t shirts Sweatshirt
Trump Diapers Over Dems t shirts Sweatshirt
 
20240507 QFM013 Machine Intelligence Reading List April 2024.pdf
20240507 QFM013 Machine Intelligence Reading List April 2024.pdf20240507 QFM013 Machine Intelligence Reading List April 2024.pdf
20240507 QFM013 Machine Intelligence Reading List April 2024.pdf
 
75539-Cyber Security Challenges PPT.pptx
75539-Cyber Security Challenges PPT.pptx75539-Cyber Security Challenges PPT.pptx
75539-Cyber Security Challenges PPT.pptx
 
20240509 QFM015 Engineering Leadership Reading List April 2024.pdf
20240509 QFM015 Engineering Leadership Reading List April 2024.pdf20240509 QFM015 Engineering Leadership Reading List April 2024.pdf
20240509 QFM015 Engineering Leadership Reading List April 2024.pdf
 
20240508 QFM014 Elixir Reading List April 2024.pdf
20240508 QFM014 Elixir Reading List April 2024.pdf20240508 QFM014 Elixir Reading List April 2024.pdf
20240508 QFM014 Elixir Reading List April 2024.pdf
 
Russian Escort Abu Dhabi 0503464457 Abu DHabi Escorts
Russian Escort Abu Dhabi 0503464457 Abu DHabi EscortsRussian Escort Abu Dhabi 0503464457 Abu DHabi Escorts
Russian Escort Abu Dhabi 0503464457 Abu DHabi Escorts
 
APNIC Updates presented by Paul Wilson at ARIN 53
APNIC Updates presented by Paul Wilson at ARIN 53APNIC Updates presented by Paul Wilson at ARIN 53
APNIC Updates presented by Paul Wilson at ARIN 53
 

What’s your problem?

Editor's Notes

  1. The Kano model is a technique for classifying customer needs into different categories, basing on how they impact users satisfaction when being met. It helps to determine appropriate levels of innovation for products and services and is often used in agile methodologies to prioritise requirements. stay aware of different customer requirements categories, focus on meeting basic users expectations before investing in excitement generators (which won’t increase satisfaction until basic expectations are met), stop investing in improving must-be requirements that are already at satisfactory level realize that users expectations change over time, so you constantly need to look for opportunities to bring innovation, avoid the experience rot