Strategic human resource management

Kuddey Kudabe
Kuddey KudabePlanning Officer à Raa Maduvvari Council Idhaara
Strategic Human Resource
      Management
Strategic Human Resource
             Management
• SHRM is part of strategic planning
• Strategic Plan : The Company’s plan for how it
  will match its internal strengths and
  weaknesses with its external opportunities
  and threats to maintain a competitive
  advantage
• Essence is to ask “ Where are we now as a
  business, where we want to be, and how
  should we get there”
• Then formulates specific strategies (Human
  resources and other) to take the company
  from where it is now to where he or she wants
  it to be
• Strategy : The company’s long term plan for
  how it will balance its internal strengths and
  weaknesses with its external opportunities
  and threats to maintain a competitive
  advantage
• SHRM means formulating and executing
  human resource policies and practices that
  produce the employee competencies and
  behaviors the company needs to achieve its
  strategic aims
• E.g. Ford
Traditional View
Personnel      Research &    Finance
               Development
•Staffing
•Pay           Production    Marketing
•Training
Need and Importance
• Changing demand from customers or the
  market place
• New technology and increasing pressure from
  competitors (Philip Mirvis)
• Changes in the basic business environment
  (Randall Schuler)
• High levels of uncertainty about basic business
  conditions
• Rising costs
• Rapid technological change
• Changing demographics
• More limited supplies of highly trained labor
• Rapidly changing government legislation and
  regulations
• Increased globalization of industries
Strategic Management Process
• Strategy : The company’s long term plan for how
  it will balance its internal strengths and
  weaknesses with its external opportunities and
  threats to maintain a competitive advantage

• Strategic Management : The process of
  identifying and executing the organization’s
  mission by matching its capabilities with the
  demands of its environment
• Essence of strategic planning - “ Where are
  we now as a business, where we want to be,
  and how should we get there”

• Steps in Strategic Management
• SM entails both strategic planning and
  implementation

• The process of identifying and executing the
  organization’s strategic plan, by matching the
  company’s capabilities with the demands of
  its environment
•   SM process consist of 7 steps
•   1-5, strategic planning
•   6-7, implementation
•   Step1 - define the current Business
•   Choose the terrain on which it will compete –
    what product it will sell, where it will sell
    them, how to differentiate products from its
    competitors
• E.g Rolex and Seiko
• Managers use statements like
• Vision – A general statement of its intended
  direction that evokes emotional feelings in
  organization members
• Broad terms – “what we want to become”
• Gives the direction
• What the business should be
• Mission – What our main task are now
• Spells out who the company is, what it does,
  and where it’s headed
• Step 2 – Perform external and internal audits
• Analyzing external and internal situations
• SWOTs
• SWOT analysis
• SWOT chart

•        Strengths             Weakness
          *Strong R&D         *Aging Machinery



•        Opportunities         Threats
          *Expanding Market     * Merger of
                                 Competitors
• Step 3 : Formulate new Business and mission
  statements
• Based on situation analysis
• What should our business be
• What products
• Where it will sell
• How to differentiate from competitors
• New vision and mission
• Step 4 : Translate the mission into strategic
  goals
• Operationalizing the mission for managers –
  strategic goals
• For each department
• Step 5 : Formulate strategies to achieve the
  strategic goals
• Strategies, Course of action – how to move
  from the current business to what it wants to
• Strategies act as bridge between these two
• Step 6 : Implement the strategies
• Translating strategies into action
• Hiring, firing people, building plants, adding
  products, product lines
• This include managerial functions like
  Planning, organizing, staffing, leading, and
  controlling
• Step 7 : Evaluate performance
• Management Monitors the extend to which
  the firm meeting its strategic goals
• Strategic Control – keep strategy up to date
• According to the environmental changes
• Competitors action
Types of Strategies
Three types of strategic planning
A)Corporate strategy
• Company wide level (corporate level)
• Pepsico runs pepsi, fritto lay, and pizza hut, so
  needs a corporate level strategy
• Diversification- expand by adding new product
  lines
• Vertical integration – expands by producing its
  own raw material
Relationships among strategies in multiple business Firms

                            Corporate
                            Strategy




  Business 1             Business 2             Business 3
 Competitive Strategy   Competitive Strategy   Competitive Strategy




  Functional              Functional            Functional
  Strategies              Strategies            Strategies
• Consolidation – reducing the company’s size
• Geographic expansion – taking business
  abroad
B)Competitive Strategy (Business level )
E.g., Pizza hut
• Next level down, each of the business need
• How to build and strengthen the business’s
  long term competitive position in the market
  place
• How pizza hut will compete with Papa John’s
• Strategies like
• Cost leadership, low cost leader, dell by direct
  selling
• Differentiation, Firm seeks to be unique,
  Toyota by quality, woodland/timberland by
  adventure shoes
• Focusers, Carve out a market niche, like
  ferrari, by providing products and services
  customers can get in no other way
• Functional strategy
• Business composed of departments –
  manufacturing, selling, finance, HRM
• This identify the basic courses of action that
  each department will pursue in order to help
  the business attain its competitive goals
1 sur 23

Recommandé

Strategic Human Resource Management (SHRM) - MBA 423 Human Resources Manageme... par
Strategic Human Resource Management (SHRM) - MBA 423 Human Resources Manageme...Strategic Human Resource Management (SHRM) - MBA 423 Human Resources Manageme...
Strategic Human Resource Management (SHRM) - MBA 423 Human Resources Manageme...Stuart Gow
62.1K vues30 diapositives
Strategic Human Resource Management par
Strategic Human Resource ManagementStrategic Human Resource Management
Strategic Human Resource ManagementAnubha Rastogi
30.4K vues26 diapositives
Strategic Human Resource Management (SHRM) par
Strategic Human Resource Management (SHRM)Strategic Human Resource Management (SHRM)
Strategic Human Resource Management (SHRM)Sheetal Wagh
105.5K vues21 diapositives
Strategic Human Resource Management par
Strategic Human Resource ManagementStrategic Human Resource Management
Strategic Human Resource ManagementM S Ramaiah Institute of Management
178.6K vues109 diapositives
Strategic Role of HR par
Strategic Role of HRStrategic Role of HR
Strategic Role of HRMaksudul Huq Chowdhury
10.4K vues37 diapositives
Hrm strategies(2) par
Hrm strategies(2)Hrm strategies(2)
Hrm strategies(2)Rohit Kumar
10.7K vues29 diapositives

Contenu connexe

Tendances

Strategic Human Resource Management par
Strategic Human Resource ManagementStrategic Human Resource Management
Strategic Human Resource ManagementChanima Bhattacharya
51.4K vues40 diapositives
Introduction to Strategic HRM par
Introduction to Strategic HRMIntroduction to Strategic HRM
Introduction to Strategic HRMRahul Sharma
13.5K vues29 diapositives
Strategic Human Resource Management By Farhad Idrees par
Strategic Human Resource Management By Farhad IdreesStrategic Human Resource Management By Farhad Idrees
Strategic Human Resource Management By Farhad IdreesFarhad Idrees MCEP MCE MCD
8.4K vues22 diapositives
Strategic Human Resource Management. par
Strategic Human Resource Management.Strategic Human Resource Management.
Strategic Human Resource Management.Sufi Nouman Riaz
3.1K vues40 diapositives
SHRM par
SHRMSHRM
SHRMAvinash Kumar
7.4K vues23 diapositives
Hr & Organizational Strategies par
Hr & Organizational StrategiesHr & Organizational Strategies
Hr & Organizational StrategiesNISHA SHAH
11.2K vues20 diapositives

Tendances(20)

Introduction to Strategic HRM par Rahul Sharma
Introduction to Strategic HRMIntroduction to Strategic HRM
Introduction to Strategic HRM
Rahul Sharma13.5K vues
Hr & Organizational Strategies par NISHA SHAH
Hr & Organizational StrategiesHr & Organizational Strategies
Hr & Organizational Strategies
NISHA SHAH11.2K vues
STRATEGIC HUMAN RESOURCE MANAGEMENT NOTES par Bilal's Academy
STRATEGIC HUMAN RESOURCE MANAGEMENT NOTESSTRATEGIC HUMAN RESOURCE MANAGEMENT NOTES
STRATEGIC HUMAN RESOURCE MANAGEMENT NOTES
Bilal's Academy8.1K vues
Ch2 Human Resource Policies and Strategies par Komal Sahi
Ch2 Human Resource Policies and StrategiesCh2 Human Resource Policies and Strategies
Ch2 Human Resource Policies and Strategies
Komal Sahi19K vues
Succession planning par immortalsam
Succession planningSuccession planning
Succession planning
immortalsam58.5K vues
Strategic role of Human Resource Management par ISAAC Jayant
Strategic role of Human Resource ManagementStrategic role of Human Resource Management
Strategic role of Human Resource Management
ISAAC Jayant23.1K vues
Competitive advantage through Human Resource par Maged Elsakka
Competitive advantage through Human ResourceCompetitive advantage through Human Resource
Competitive advantage through Human Resource
Maged Elsakka12.4K vues
Strategic role of human resources management par gihan aboueleish
Strategic role of human resources managementStrategic role of human resources management
Strategic role of human resources management
gihan aboueleish99.3K vues
Define HRM? Why it is important for an organization. par kumail mehdi
Define HRM? Why it is important for an organization.Define HRM? Why it is important for an organization.
Define HRM? Why it is important for an organization.
kumail mehdi4.9K vues
HUMAN RESOURCE INFORMATION SYSTEM (HRIS) par ANAND MURALI
HUMAN RESOURCE INFORMATION SYSTEM (HRIS)HUMAN RESOURCE INFORMATION SYSTEM (HRIS)
HUMAN RESOURCE INFORMATION SYSTEM (HRIS)
ANAND MURALI7.4K vues
Shrm unit 1 par Aftab Alam
Shrm unit 1Shrm unit 1
Shrm unit 1
Aftab Alam19.6K vues
Strategic Human Resources Management, Metrics and Analytics par Charles Cotter, PhD
Strategic Human Resources Management, Metrics and AnalyticsStrategic Human Resources Management, Metrics and Analytics
Strategic Human Resources Management, Metrics and Analytics
Training & Development HRM par Radhika Gohel
Training & Development HRMTraining & Development HRM
Training & Development HRM
Radhika Gohel14.2K vues
HR Strategy - How to develop and deploy your hrm strategy - a manual for HR ... par Anne Van de Catsye
HR Strategy - How to develop and deploy your hrm strategy  - a manual for HR ...HR Strategy - How to develop and deploy your hrm strategy  - a manual for HR ...
HR Strategy - How to develop and deploy your hrm strategy - a manual for HR ...
Anne Van de Catsye23.8K vues

En vedette

Basic concepts in Strategic Management par
Basic concepts in Strategic ManagementBasic concepts in Strategic Management
Basic concepts in Strategic ManagementRajasekharan K
7K vues18 diapositives
Introduction to Organisational Behaviour par
Introduction to Organisational BehaviourIntroduction to Organisational Behaviour
Introduction to Organisational BehaviourISAAC Jayant
11.7K vues41 diapositives
Cd ib par
Cd ibCd ib
Cd ibKAMALIYA PANKAJ
1.4K vues4 diapositives
Business environment PPT INTERNATIONAL BUSINESS MANAGEMENT MBA par
Business environment  PPT INTERNATIONAL BUSINESS MANAGEMENT MBABusiness environment  PPT INTERNATIONAL BUSINESS MANAGEMENT MBA
Business environment PPT INTERNATIONAL BUSINESS MANAGEMENT MBABabasab Patil
10.7K vues41 diapositives
2830001 strategic management (sm) par
2830001 strategic management (sm)2830001 strategic management (sm)
2830001 strategic management (sm)Jimish Lotia
1.6K vues5 diapositives
Strategic Human Resource Management par
Strategic Human Resource ManagementStrategic Human Resource Management
Strategic Human Resource ManagementMariaVyalkova
39.1K vues31 diapositives

En vedette(10)

Basic concepts in Strategic Management par Rajasekharan K
Basic concepts in Strategic ManagementBasic concepts in Strategic Management
Basic concepts in Strategic Management
Rajasekharan K7K vues
Introduction to Organisational Behaviour par ISAAC Jayant
Introduction to Organisational BehaviourIntroduction to Organisational Behaviour
Introduction to Organisational Behaviour
ISAAC Jayant11.7K vues
Business environment PPT INTERNATIONAL BUSINESS MANAGEMENT MBA par Babasab Patil
Business environment  PPT INTERNATIONAL BUSINESS MANAGEMENT MBABusiness environment  PPT INTERNATIONAL BUSINESS MANAGEMENT MBA
Business environment PPT INTERNATIONAL BUSINESS MANAGEMENT MBA
Babasab Patil10.7K vues
2830001 strategic management (sm) par Jimish Lotia
2830001 strategic management (sm)2830001 strategic management (sm)
2830001 strategic management (sm)
Jimish Lotia1.6K vues
Strategic Human Resource Management par MariaVyalkova
Strategic Human Resource ManagementStrategic Human Resource Management
Strategic Human Resource Management
MariaVyalkova39.1K vues
Introduction of Organizational Behavior par Seta Wicaksana
Introduction of Organizational BehaviorIntroduction of Organizational Behavior
Introduction of Organizational Behavior
Seta Wicaksana51.2K vues
International Business Management full notes par versatileBschool
International Business Management full notesInternational Business Management full notes
International Business Management full notes
versatileBschool142K vues
International Business And Management par Hassan Gardezi
International Business And ManagementInternational Business And Management
International Business And Management
Hassan Gardezi45.6K vues
Research report ppt par Vikas Dalmia
Research report pptResearch report ppt
Research report ppt
Vikas Dalmia198.3K vues

Similaire à Strategic human resource management

Strategic management lecture2 par
Strategic management lecture2Strategic management lecture2
Strategic management lecture2Zainab Khan
184 vues27 diapositives
1.introduction par
1.introduction1.introduction
1.introductionMaharaNSM
481 vues36 diapositives
Strategic management par
Strategic managementStrategic management
Strategic managementjalal2010
322 vues12 diapositives
10 2 strategic management process par
10 2 strategic management process10 2 strategic management process
10 2 strategic management processvsimkhed
227 vues17 diapositives
10 2 strategic management process par
10 2 strategic management process10 2 strategic management process
10 2 strategic management processMamun Mozid PGDHRM, CSCM
1K vues17 diapositives
Strategic Management PGDM 2022-24.pptx par
Strategic Management PGDM 2022-24.pptxStrategic Management PGDM 2022-24.pptx
Strategic Management PGDM 2022-24.pptxSAURABHCHOUDHARY89
21 vues233 diapositives

Similaire à Strategic human resource management(20)

Strategic management lecture2 par Zainab Khan
Strategic management lecture2Strategic management lecture2
Strategic management lecture2
Zainab Khan184 vues
1.introduction par MaharaNSM
1.introduction1.introduction
1.introduction
MaharaNSM481 vues
Strategic management par jalal2010
Strategic managementStrategic management
Strategic management
jalal2010322 vues
10 2 strategic management process par vsimkhed
10 2 strategic management process10 2 strategic management process
10 2 strategic management process
vsimkhed227 vues
Entrepreneurship & Commerce in IT - 03 - Writing a Business Plan, Creating a ... par Sachintha Gunasena
Entrepreneurship & Commerce in IT - 03 - Writing a Business Plan, Creating a ...Entrepreneurship & Commerce in IT - 03 - Writing a Business Plan, Creating a ...
Entrepreneurship & Commerce in IT - 03 - Writing a Business Plan, Creating a ...
1.corporate strategy &policy overview par ShaifaliGupta22
1.corporate strategy &policy overview1.corporate strategy &policy overview
1.corporate strategy &policy overview
ShaifaliGupta2236 vues
Strategic Management & Planning par jasiya4u
Strategic Management & PlanningStrategic Management & Planning
Strategic Management & Planning
jasiya4u2.1K vues
CORPORATE STRATEGY PORTERS FIVE MODEL par Chandan Sah
CORPORATE STRATEGY PORTERS FIVE MODELCORPORATE STRATEGY PORTERS FIVE MODEL
CORPORATE STRATEGY PORTERS FIVE MODEL
Chandan Sah792 vues
301 Unit 1 lecture 4 definition ,nature and function of Strategy par ashishjaswal
301 Unit 1 lecture 4 definition ,nature and function of Strategy301 Unit 1 lecture 4 definition ,nature and function of Strategy
301 Unit 1 lecture 4 definition ,nature and function of Strategy
ashishjaswal78 vues

Dernier

NodeJS and ExpressJS.pdf par
NodeJS and ExpressJS.pdfNodeJS and ExpressJS.pdf
NodeJS and ExpressJS.pdfArthyR3
47 vues17 diapositives
Berry country.pdf par
Berry country.pdfBerry country.pdf
Berry country.pdfMariaKenney3
61 vues12 diapositives
11.28.23 Social Capital and Social Exclusion.pptx par
11.28.23 Social Capital and Social Exclusion.pptx11.28.23 Social Capital and Social Exclusion.pptx
11.28.23 Social Capital and Social Exclusion.pptxmary850239
409 vues25 diapositives
ICS3211_lecture 09_2023.pdf par
ICS3211_lecture 09_2023.pdfICS3211_lecture 09_2023.pdf
ICS3211_lecture 09_2023.pdfVanessa Camilleri
134 vues10 diapositives
Creative Restart 2023: Atila Martins - Craft: A Necessity, Not a Choice par
Creative Restart 2023: Atila Martins - Craft: A Necessity, Not a ChoiceCreative Restart 2023: Atila Martins - Craft: A Necessity, Not a Choice
Creative Restart 2023: Atila Martins - Craft: A Necessity, Not a ChoiceTaste
41 vues50 diapositives
Collective Bargaining and Understanding a Teacher Contract(16793704.1).pptx par
Collective Bargaining and Understanding a Teacher Contract(16793704.1).pptxCollective Bargaining and Understanding a Teacher Contract(16793704.1).pptx
Collective Bargaining and Understanding a Teacher Contract(16793704.1).pptxCenter for Integrated Training & Education
101 vues57 diapositives

Dernier(20)

NodeJS and ExpressJS.pdf par ArthyR3
NodeJS and ExpressJS.pdfNodeJS and ExpressJS.pdf
NodeJS and ExpressJS.pdf
ArthyR347 vues
11.28.23 Social Capital and Social Exclusion.pptx par mary850239
11.28.23 Social Capital and Social Exclusion.pptx11.28.23 Social Capital and Social Exclusion.pptx
11.28.23 Social Capital and Social Exclusion.pptx
mary850239409 vues
Creative Restart 2023: Atila Martins - Craft: A Necessity, Not a Choice par Taste
Creative Restart 2023: Atila Martins - Craft: A Necessity, Not a ChoiceCreative Restart 2023: Atila Martins - Craft: A Necessity, Not a Choice
Creative Restart 2023: Atila Martins - Craft: A Necessity, Not a Choice
Taste41 vues
When Sex Gets Complicated: Porn, Affairs, & Cybersex par Marlene Maheu
When Sex Gets Complicated: Porn, Affairs, & CybersexWhen Sex Gets Complicated: Porn, Affairs, & Cybersex
When Sex Gets Complicated: Porn, Affairs, & Cybersex
Marlene Maheu108 vues
Pharmaceutical Inorganic Chemistry Unit IVMiscellaneous compounds Expectorant... par Ms. Pooja Bhandare
Pharmaceutical Inorganic Chemistry Unit IVMiscellaneous compounds Expectorant...Pharmaceutical Inorganic Chemistry Unit IVMiscellaneous compounds Expectorant...
Pharmaceutical Inorganic Chemistry Unit IVMiscellaneous compounds Expectorant...
Guess Papers ADC 1, Karachi University par Khalid Aziz
Guess Papers ADC 1, Karachi UniversityGuess Papers ADC 1, Karachi University
Guess Papers ADC 1, Karachi University
Khalid Aziz83 vues
CUNY IT Picciano.pptx par apicciano
CUNY IT Picciano.pptxCUNY IT Picciano.pptx
CUNY IT Picciano.pptx
apicciano60 vues
ANGULARJS.pdf par ArthyR3
ANGULARJS.pdfANGULARJS.pdf
ANGULARJS.pdf
ArthyR349 vues
JQUERY.pdf par ArthyR3
JQUERY.pdfJQUERY.pdf
JQUERY.pdf
ArthyR3103 vues
SURGICAL MANAGEMENT OF CERVICAL CANCER DR. NN CHAVAN 28102023.pptx par Niranjan Chavan
SURGICAL MANAGEMENT OF CERVICAL CANCER DR. NN CHAVAN 28102023.pptxSURGICAL MANAGEMENT OF CERVICAL CANCER DR. NN CHAVAN 28102023.pptx
SURGICAL MANAGEMENT OF CERVICAL CANCER DR. NN CHAVAN 28102023.pptx
Niranjan Chavan43 vues
11.30.23A Poverty and Inequality in America.pptx par mary850239
11.30.23A Poverty and Inequality in America.pptx11.30.23A Poverty and Inequality in America.pptx
11.30.23A Poverty and Inequality in America.pptx
mary85023986 vues

Strategic human resource management

  • 2. Strategic Human Resource Management • SHRM is part of strategic planning • Strategic Plan : The Company’s plan for how it will match its internal strengths and weaknesses with its external opportunities and threats to maintain a competitive advantage • Essence is to ask “ Where are we now as a business, where we want to be, and how should we get there”
  • 3. • Then formulates specific strategies (Human resources and other) to take the company from where it is now to where he or she wants it to be • Strategy : The company’s long term plan for how it will balance its internal strengths and weaknesses with its external opportunities and threats to maintain a competitive advantage
  • 4. • SHRM means formulating and executing human resource policies and practices that produce the employee competencies and behaviors the company needs to achieve its strategic aims • E.g. Ford
  • 5. Traditional View Personnel Research & Finance Development •Staffing •Pay Production Marketing •Training
  • 6. Need and Importance • Changing demand from customers or the market place • New technology and increasing pressure from competitors (Philip Mirvis) • Changes in the basic business environment (Randall Schuler) • High levels of uncertainty about basic business conditions
  • 7. • Rising costs • Rapid technological change • Changing demographics • More limited supplies of highly trained labor • Rapidly changing government legislation and regulations • Increased globalization of industries
  • 8. Strategic Management Process • Strategy : The company’s long term plan for how it will balance its internal strengths and weaknesses with its external opportunities and threats to maintain a competitive advantage • Strategic Management : The process of identifying and executing the organization’s mission by matching its capabilities with the demands of its environment
  • 9. • Essence of strategic planning - “ Where are we now as a business, where we want to be, and how should we get there” • Steps in Strategic Management • SM entails both strategic planning and implementation • The process of identifying and executing the organization’s strategic plan, by matching the company’s capabilities with the demands of its environment
  • 10. SM process consist of 7 steps • 1-5, strategic planning • 6-7, implementation • Step1 - define the current Business • Choose the terrain on which it will compete – what product it will sell, where it will sell them, how to differentiate products from its competitors
  • 11. • E.g Rolex and Seiko • Managers use statements like • Vision – A general statement of its intended direction that evokes emotional feelings in organization members • Broad terms – “what we want to become” • Gives the direction • What the business should be
  • 12. • Mission – What our main task are now • Spells out who the company is, what it does, and where it’s headed • Step 2 – Perform external and internal audits • Analyzing external and internal situations • SWOTs • SWOT analysis
  • 13. • SWOT chart • Strengths Weakness *Strong R&D *Aging Machinery • Opportunities Threats *Expanding Market * Merger of Competitors
  • 14. • Step 3 : Formulate new Business and mission statements • Based on situation analysis • What should our business be • What products • Where it will sell • How to differentiate from competitors • New vision and mission
  • 15. • Step 4 : Translate the mission into strategic goals • Operationalizing the mission for managers – strategic goals • For each department • Step 5 : Formulate strategies to achieve the strategic goals • Strategies, Course of action – how to move from the current business to what it wants to
  • 16. • Strategies act as bridge between these two • Step 6 : Implement the strategies • Translating strategies into action • Hiring, firing people, building plants, adding products, product lines • This include managerial functions like Planning, organizing, staffing, leading, and controlling
  • 17. • Step 7 : Evaluate performance • Management Monitors the extend to which the firm meeting its strategic goals • Strategic Control – keep strategy up to date • According to the environmental changes • Competitors action
  • 18. Types of Strategies Three types of strategic planning A)Corporate strategy • Company wide level (corporate level) • Pepsico runs pepsi, fritto lay, and pizza hut, so needs a corporate level strategy • Diversification- expand by adding new product lines • Vertical integration – expands by producing its own raw material
  • 19. Relationships among strategies in multiple business Firms Corporate Strategy Business 1 Business 2 Business 3 Competitive Strategy Competitive Strategy Competitive Strategy Functional Functional Functional Strategies Strategies Strategies
  • 20. • Consolidation – reducing the company’s size • Geographic expansion – taking business abroad
  • 21. B)Competitive Strategy (Business level ) E.g., Pizza hut • Next level down, each of the business need • How to build and strengthen the business’s long term competitive position in the market place • How pizza hut will compete with Papa John’s
  • 22. • Strategies like • Cost leadership, low cost leader, dell by direct selling • Differentiation, Firm seeks to be unique, Toyota by quality, woodland/timberland by adventure shoes • Focusers, Carve out a market niche, like ferrari, by providing products and services customers can get in no other way
  • 23. • Functional strategy • Business composed of departments – manufacturing, selling, finance, HRM • This identify the basic courses of action that each department will pursue in order to help the business attain its competitive goals