Louise Lindholm, ITS BPO Sales Leader, om Tivoli Live Monitoring Service. Indlægget blev holdt på IBM Partner Kick Off 2012

1. Louise T. Lindholm – ITS BPO Sales leader
02/01-2012
Tivoli Live Monitoring Services
BP Kick-off d. 25 januar 2012
© 2009 IBM Corporation

2. IBM Presentation Template Full Version
Hvad er Tivoli Live Monitoring Services?
 Tivoli Live Monitoring Services (TLMS) er en managed overvågningsservice, hvor IBM
leverer en portal hvorfra slutkunden eller business partner kan sætte thresholds, generere
rapporter, finde fejl og få et samlet view over sin infrastrukturs udnyttelse
 TLMS er baseret på ITM og ITCAM fra Tivoli og har mange af de samme funktionaliteter,
bare pre-konfigureret
 Der betales en månedlig ydelse for leje af produktet
 TLMS starter fra 25 devices og op til 500
Source: If applicable, describe source origin
2 © 2009 IBM Corporation

3. Customer  1 uge for at komme op at
køre
IT IT
M M Agentless
 Ingen VPN påkrævet
IT
M
 Al trafik er udgående
 Månedlig abonnementsafgift
Internet
 INGEN licensafgifter
 Og så fåes den i 2 varianter:
Application Stack
TEPS
Tivoli Data
ITM Summarization
& Pruning Agent
 Med agent
Warehouse
TEMS ITM Warehouse
DB2
Proxy  Uden agent
NodeWatch Notify
RedHat V5 Advanced Platform w/ Virtualization
TCR  Option: Performance
modul
3 © 2009 IBM Corporation

4. Supporterede enheder
 IBM Tivoli Monitoring Base Fix Pack 3 • Microsoft Internet Information Services (IIS) Agent - 06.22.00.00
 Monitoring Agent for i5/OS - 06.22.03.00 • Monitoring Agent for Microsoft BizTalk Server - 06.22.00.00
 Monitoring Agent for Linux OS - 06.22.03.00
• Monitoring Agent for Microsoft .NET Framework - 06.22.00.00
• Monitoring Agent for Microsoft SharePoint Server - 06.22.00.00
 Monitoring Agent for Windows OS - 06.22.03.00 • Monitoring Agent for Microsoft Virtual Server - 06.22.00.00
 Monitoring Agent for UNIX OS - 06.22.03.00 • Monitoring Agent for VMware VI - 06.21.00.03
 Agentless Monitoring for Windows Operating Systems - 06.22.03.00 • (new) Monitoring Agent for Microsoft ISA Server - 06.22.00.00
• (new) Monitoring Agent for Microsoft Host Integration Server -
 Agentless Monitoring for AIX Operating Systems - 06.22.03.00 06.22.00.00
 Agentless Monitoring for Linux Operating Systems - 06.22.03.00 • (new) Monitoring Agent for Network Devices - 06.21.02.00
 Agentless Monitoring for HP-UX Operating Systems - 06.22.03.00 • (new) Monitoring Agent for NetApp Storage - 06.22.01.00
• ITCAM for Applications 6.2.3
 Agentless Monitoring for Solaris Operating Systems - 06.22.03.00
• Monitoring Agent for Oracle - 06.21.00.00
 Monitoring Agent for UNIX Logs - 06.22.03.00 • Monitoring Agent for Sybase Server - 06.20.00.00
 Universal Agent - 06.22.03.00 • ITCAM Extended Agent for Oracle Database - 06.30.00.00
 Monitoring Agent for HMC Base - 06.22.00.00
• IBM Tivoli Composite Application Manager Agent for DB2 - 06.22.00.00
• IBM Tivoli Monitoring for Domino - 06.21.00.00
 Monitoring Agent for CEC Base - 06.22.00.00 • Monitoring Agent for mySAP - 06.20.00.00
 Monitoring Agent for AIX Premium - 06.22.00.00 • IBM Tivoli Composite Application Manager Agent for HTTP Servers -
 Monitoring Agent for VIOS Premium - 06.22.00.00 07.10.00.00
• Monitoring Agent for J2EE - 06.20.04.00
 (new) Monitoring Agent for IBM Systems Director base - • IBM Tivoli Composite Application Manager Agent for WebSphere
06.22.00.00
Applications - 07.10.00.00
 Tivoli Monitoring for Microsoft Applications 6.2.2 • ITCAM for Transactions
 Monitoring Agent for Active Directory - 06.22.00.00 • (new) ITCAM Console - 07.20.01.00
 Monitoring Agent for Microsoft Exchange Server - 06.22.00.00 • (new) ITCAM for Client Response Time - 07.20.01.00
• (new) ITCAM for Web Response Time - 07.20.01.00
 Monitoring Agent for Microsoft Hyper-V - 06.22.00.00 • (new) ITCAM for Robotic Response Time - 07.20.01.00
 Monitoring Agent for Microsoft SQL Server - 06.22.00.00
 Monitoring Agent for Microsoft Cluster Server - 06.22.00.00
4 © 2009 IBM Corporation

5. Agent struktur
More Most Functionality
Simple Complete
Universal Agent for Touchless ITM and ITCAM Agents
Name Availability
 Availability monitoring
 Availability monitoring  Availability monitoring  Monitoring situations
Functionality
 Monitoring situations  Monitoring situations  Real time OS,
middleware, DB, and
 TEP Integration  Real time OS and
application status
network status
 Reporting
 TEP Integration
 Agent to execute
commands
 TEP Integration
5 © 2009 IBM Corporation

6. Agent og Agentless
Agentless teknologi handler om cost of ownership
– Sænk faste omkostninger på serveren
– Sænk udgiften på agent maintenance
Sometimes
– Hurtigere implementering you need
– Mindre invaderende teknologi to watch
– Minimal indgriben på testing from the
– Polling baseret teknonologi “outside”
Agent teknologi handler om mission-critical
– Sænk faste omkostninger på netværket
– Højere resiliency og tilgængelighed Sometimes
– Bedre data tilgænglighed og granularitet you need
– Automatisk og uafhængig action-tagning someone
– Real-time reaktioner til incidents “on the
– Egnet til nye teknologier uden standarder ground”
– Egnet til mission-critical miljøer
6
6 © 2009 IBM Corporation

7. Priser
 Priserne starter fra 89 kr pr enhed per måned og op til 345 kr pr enhed per måned
 On boarding fee 40.000 kr
 Kunden lejer løsningen af IBM på årlig basis, som tilgengæld sørger for opdateringer og
housing af løsningen
 Kunden skal ikke bekymre sig om license fees eller komplicerede implementeringer
7 © 2009 IBM Corporation

8. IBM Tivoli Live Family – strategy and roadmap
Business Mgmt Services
(TBSM)
Future Capabilities
Event Management
(Omnibus)
Tivoli Live Tivoli Live Discovery Services
(TADDM)
– monitoring services - service manager
Visibility, Control & Core Service Management
Automation for Server & Processes for Incident, End User Monitoring (ITCAM
Application Availability Problem, Change & Asset for Transactions)
Touchless Monitoring Service Desk & Catalog
(ITM & Remote (Tivoli SRM)
Monitor) Change & Configuration
(Tivoli CCMDB)
Distributed Server
Monitoring (ITM & Release Management
ITCAM for Apps) (Tivoli RPM)
Asset Management
(Tivoli AMIT)
8
8 © 2009 IBM Corporation