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CSC REFERENCE CASE
        IBM NETEZZA
                           John V Fabienke
Chief Architect, Nordic Architecture Practice
Agenda




       CSC Enterprise Business Intelligence
I.     capability overview
                                              3

II.    Zürich Netezza case study              7

III.   CSC Nordics Netezza PoC capability     22
Capability Overview
CSC Enterprise Business Intelligence Framework




   CSC Proprietary and Confidential              9/18/2012 9:02 AM   4
CSC Enterprise Performance and Information Management
Practice (EPIM)
                                                      EPIM Practice (40+ SMEs)

                                              BI Capability                                  Data Management Capability

               GLOBAL                                                 GOVERNANCE
              PRACTICE                                                     Strategy

                                      BI SOLUTION and SERVICE                             DATA SOLUTION and SERVICES
                                         Tower of Competency                                  Tower of Competency



                                                                Planning & Knowledge Management
                                                                                                           Data Solutions
               GLOBAL                     BI Solution
                                                                                                            Integration
              OFFERINGS               Analytics Solutions
                                                              Architecture & Disruptive Technologies
                                                                                                             Solutions


                                         BI Services                                                        Data Services
                                      Analytics Services                                                 Integration Services




               GLOBAL                  EMEA Enterprise Information Capability Group (120+ SMEs)
              DELIVERY
                                              BI Capability                                            Data Management

                                              BI Services                                             Data Services
                                           Analytics Services                                      Integration Services



                                                       Offshore Capability (800+ SMEs)
                                              BI Capability                                            Data Management

                                              BI Services                                             Data Services
                                           Analytics Services                                      Integration Services




   CSC Proprietary and Confidential                                                                                             9/18/2012 9:02 AM   5
CSC’s Global Business Intelligence Alliances




    CSC Proprietary and Confidential           9/18/2012 9:02 AM   6
Zürich Case Study
IBM Netezza solution
Netezza Overview

Business problem to solve


• Client‟s current mainframe and DB2 based infrastructure that their financial close
  processing, data warehouse processing, regulatory reporting and Business Intelligence
  reporting runs on was over 4 years old
• Client was at full capacity on multiple fronts and the DB2 environment required a significant
  investment to upgrade
• With the introduction of the U2Z program data into client‟s month-end close the system was
  no longer able to meet SLAs for the month-end close process
• Even after 9 months of tuning the DB2 environment SLAs were still unable to be met




      CSC Proprietary and Confidential                                            9/18/2012 9:02 AM   8
Netezza Overview

What scenarios were considered?

• Netezza was suggested as a simple, high-performance solution
• Teradata was included due to their being the long-term industry leader
• IBM‟s traditional offering was considered as well
• Oracle was dismissed due to TCO, lack of existing footprint and skill sets




      CSC Proprietary and Confidential                                         9/18/2012 9:02 AM   9
Netezza Overview

PoC performance results


• Netezza and Teradata reporting consistently in the 10x – 200x performance improvement
  range across the board
• Analytic run queries ran 150 to 18,000 times faster than the current DB2 platform on both
  Netezza and Teradata
• Compared to DB2 performance differences between Teradata and Netezza were negligible




      CSC Proprietary and Confidential                                         9/18/2012 9:02 AM   10
Netezza Overview

Reference calls


• Teradata is usually used as an Enterprise Data Warehouse “workhorse”
• Netezza is usually used as a reporting engine
• Cost was the major factor in choosing Netezza over Teradata
   ‒ A few references had purchased both platforms for contract negotiations
• Both platforms returned over 95% of user queries within 60 seconds




      CSC Proprietary and Confidential                                         9/18/2012 9:02 AM   11
Netezza Overview

Netezza was chosen


• Teradata‟s version 13 was not compatible with the client‟s version of Business Objects and
  Informatica
• Teradata ran out of time to provide data points used to measure the month-end processing
  performance
• The Netezza platform was a less complex solution than Teradata
   ‒ Better fit for client‟s out-sourced model




      CSC Proprietary and Confidential                                         9/18/2012 9:02 AM   12
Netezza Overview




                                      Slice of User Data
   Disk Enclosures                    Swap and Mirror partitions
                                      High speed data streaming



                                      SQL Compiler
                                      Query Plan
    SMP Hosts
                                      Optimize
                                      Admin


    Snippet Blades™
    (S-Blades™)
                                      High-performance
                                      database
                                      engine streaming joins,
                                      aggregations, sorts, etc.




   CSC Proprietary and Confidential               9/18/2012 9:02 AM   13
EDW Architecture Overview
                                       Application Architecture: EDW
            INPUT                                                            OUTPUT




        DMS

                                                 Mainframe

      CESAR



        CIID                                     EDW on DB2


        COS


                                                 Informatica
    RADIUS/PALM                                                         EDW BO



       ZNAW                                                               ZDW



        DICE                                                           ZEA C Class


                                                                         Work
        ZDW                                                            Bench/EDB
                                                             Netezza

      CORE
    WORKBENCH
                                                                       BIW Farmers
                                      nzload


   CSC Proprietary and Confidential                                           9/18/2012 9:02 AM   14
Netezza Overview
PoC Query Timings
Business Objects Reports & SAS queries             DB2 Timings (sec)   NZ Timing     ROWS
Comm Analysis Template – Dec 2 „08                         -                  23           113.516
Comm Analysis Template – Dec ‟08 - AON                   227                  60            56.134
HPY AY Loss Ratio Analysis                               1.380                51           190.688
Policy Effective year Template                           2.460                14           888.324
Comm Analysis Template – Dec 2 „08                       7.166                41           341.234
Comm Analysis Template – Dec 2 „08 - Marsh               2.150                15            44.308
Direct Written Premium - 2006                            300                 118          1.322.590
Construction Expiration List – Date Promt                2.024                22            29.510
Domestic Linked to Customer with Foreign 2009            1.800                17            20.597
International Report – Final – Dec Results               2.100                36            29.755
NSBs Large Account Renewals                              660                  40            3.567
Comm Analysis Template – Dec 2 „08 - AJG                 7.826                15            33.263
Comm Analysis Template – Dec 2 „08 - Wells Fargo         6.854                13            25.290
HPA Comm Analysis                                        5.971                16            4.182
Comm Analysis Template – Dec 2 „08 - HUB                 2.840                14            15.508
Producer Code to Dist ID                                   -                  17            29.780
Query 1                                                 38.317                43          1.480.812
Query 2                                                 54.707                5             4.169




          CSC Proprietary and Confidential                                         9/18/2012 9:02 AM   15
Netezza Overview

DB2 and Netezza landscape


 • DB2 has not gone away, a few applications still live on DB2
 • DB2 environment was moved to InfoSphere Change Data Capture (CDC)
 • Informatica environment is completely on DB2
 • Working on shrinking the DB2 environment
 • Netezza replication to Reston can be accomplished via Netezza utilities
   ‒ NZ_MIGRATE
   ‒ Data is sent compressed
   ‒ 2 TB per hour throughput




     CSC Proprietary and Confidential                                        9/18/2012 9:02 AM   16
Netezza Overview

How have things improved with Netezza?


 • Month-end processing is down from 9 days to 3 days
   ‒ Within 6 months client anticipate to have this down to 2 days
 • ADS processing does not stop for month-end (no catch-up time)
 • Queries can run on the Netezza platform during month-end processing
 • SAP feed down from day 3 to day 1 of Month-end processing
 • Netezza load and unload speed of 2 TB per hour
 • Developer mindset change from sequential to set processing
 • Business Object query time has dropped significantly
   ‒ Average BO query on DB2 took over 3,100 seconds
   ‒ Average BO query on Netezza now runs in 6.5 seconds




     CSC Proprietary and Confidential                                    9/18/2012 9:02 AM   17
Netezza Overview

How have things improved with Netezza?


 • On November 18, 2011 16.172 queries ran on the TF12
   ‒ Largest number of queries run on a single day
   ‒ Average query time was 0.83 seconds
   ‒ Longest query time was 47 minutes (Informatica)
   ‒ Peek of 8,243 queries completed per hour
   ‒ Host CPU utilization never went above 10%
   ‒ SPU (blade) utilization never went above 17%

 • EDW conversion PoC
   ‒ 4.1 million updates ran in 18 seconds
   ‒ Executed on TF6
   ‒ Informatica & post session task




     CSC Proprietary and Confidential                    9/18/2012 9:02 AM   18
Netezza Overview

Bumps along the way
 • Netezza and Linux upgrades have caused issues
 • Netezza off-hours support is poor
 • Technical Account Manager (TAM) knowledge is lacking
 • Integration error debugging knowledge is lacking
 • 48 concurrent query limit on each Netezza appliance have caused issues
 • Service provider requirements not accommodated for
   ‒ Features lacking for guaranteeing SLA‟s
   ‒ Limited multi-tenancy features
 • Netezza documentation is lacking or sometimes incorrect


Light at the end of the tunnel
 • IBM will bring stability to these issues
 • Client is member of the Netezza Advisory Board to escalate issues




     CSC Proprietary and Confidential                                       9/18/2012 9:02 AM   19
Netezza Overview

What’s Next?


 • More projects being developed on Netezza
 • Plan Migration of ZEA to Netezza
 • Look at other systems to migrate (EDW + CDW)
 • Netezza upgraded in 2012
   ‒ 2x performance
   ‒ 5x or better compression
   ‒ 4TB/hour load and unload speeds
   ‒ Concurrent Query limit raised to 100
   ‒ Smart Caching
   ‒ Query Mix: large percentage of short, tactical queries
   ‒ Granular Zone Maps (potential 24x reduction in reads)




     CSC Proprietary and Confidential                         9/18/2012 9:02 AM   20
Netezza Overview

What’s Next?


 • Informatica Pushdown Optimization (PDO)
   ‒ Informatica mapping converted to SQL
   ‒ SQL is submitted to Netezza
   ‒ All data stays on Netezza
   ‒ All processing happens within Netezza


 • PDO example – Creation of Combined Mart
   ‒ Before: DB2 only method – 18 to 20 hours
   ‒ After: Netezza conversion – 6 to 8 hours
   ‒ Future: Netezza with PDO – expected 1 to 2 hours




     CSC Proprietary and Confidential                   9/18/2012 9:02 AM   21
Netezza PoC capability
         CSC Nordics
Scandihealth POC Setup




                            Selected
                                                                     Near Real
                            Tables
                                                    Push             Time
                            Xfer
                                                                     Reports
                            Changes


   Mainframe + DB2                     CDC server          Netezza               Cognos + Targit




   CSC Proprietary and Confidential                                                      9/18/2012 9:02 AM   23
Business case

Optimize hospital beds

• Calculate availability of hospital beds more frequently in order to optimize utilization
• Utilization of beds is an important KPI for a hospital

• Before
 – At best the customers would get calculations once a day

• After
 – Calculations performed every 15 minutes




      CSC Proprietary and Confidential                                              9/18/2012 9:02 AM   24
Findings

All business requirements met

• Data is updated in near real-time
• Queries can now be very frequent
• No incremental MIPS cost for queries and reports
• The load CDC imposed on mainframe MIPS was insignificant




      CSC Proprietary and Confidential                       9/18/2012 9:02 AM   25
Thank You
      Q&A
CSC REFERENCE CASE: IBM NETEZZA SOLUTION DRAMATICALLY IMPROVES PERFORMANCE FOR INSURANCE CLIENT

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CSC REFERENCE CASE: IBM NETEZZA SOLUTION DRAMATICALLY IMPROVES PERFORMANCE FOR INSURANCE CLIENT

  • 1. CSC REFERENCE CASE IBM NETEZZA John V Fabienke Chief Architect, Nordic Architecture Practice
  • 2. Agenda CSC Enterprise Business Intelligence I. capability overview 3 II. Zürich Netezza case study 7 III. CSC Nordics Netezza PoC capability 22
  • 4. CSC Enterprise Business Intelligence Framework CSC Proprietary and Confidential 9/18/2012 9:02 AM 4
  • 5. CSC Enterprise Performance and Information Management Practice (EPIM) EPIM Practice (40+ SMEs) BI Capability Data Management Capability GLOBAL GOVERNANCE PRACTICE Strategy BI SOLUTION and SERVICE DATA SOLUTION and SERVICES Tower of Competency Tower of Competency Planning & Knowledge Management Data Solutions GLOBAL BI Solution Integration OFFERINGS Analytics Solutions Architecture & Disruptive Technologies Solutions BI Services Data Services Analytics Services Integration Services GLOBAL EMEA Enterprise Information Capability Group (120+ SMEs) DELIVERY BI Capability Data Management BI Services Data Services Analytics Services Integration Services Offshore Capability (800+ SMEs) BI Capability Data Management BI Services Data Services Analytics Services Integration Services CSC Proprietary and Confidential 9/18/2012 9:02 AM 5
  • 6. CSC’s Global Business Intelligence Alliances CSC Proprietary and Confidential 9/18/2012 9:02 AM 6
  • 7. Zürich Case Study IBM Netezza solution
  • 8. Netezza Overview Business problem to solve • Client‟s current mainframe and DB2 based infrastructure that their financial close processing, data warehouse processing, regulatory reporting and Business Intelligence reporting runs on was over 4 years old • Client was at full capacity on multiple fronts and the DB2 environment required a significant investment to upgrade • With the introduction of the U2Z program data into client‟s month-end close the system was no longer able to meet SLAs for the month-end close process • Even after 9 months of tuning the DB2 environment SLAs were still unable to be met CSC Proprietary and Confidential 9/18/2012 9:02 AM 8
  • 9. Netezza Overview What scenarios were considered? • Netezza was suggested as a simple, high-performance solution • Teradata was included due to their being the long-term industry leader • IBM‟s traditional offering was considered as well • Oracle was dismissed due to TCO, lack of existing footprint and skill sets CSC Proprietary and Confidential 9/18/2012 9:02 AM 9
  • 10. Netezza Overview PoC performance results • Netezza and Teradata reporting consistently in the 10x – 200x performance improvement range across the board • Analytic run queries ran 150 to 18,000 times faster than the current DB2 platform on both Netezza and Teradata • Compared to DB2 performance differences between Teradata and Netezza were negligible CSC Proprietary and Confidential 9/18/2012 9:02 AM 10
  • 11. Netezza Overview Reference calls • Teradata is usually used as an Enterprise Data Warehouse “workhorse” • Netezza is usually used as a reporting engine • Cost was the major factor in choosing Netezza over Teradata ‒ A few references had purchased both platforms for contract negotiations • Both platforms returned over 95% of user queries within 60 seconds CSC Proprietary and Confidential 9/18/2012 9:02 AM 11
  • 12. Netezza Overview Netezza was chosen • Teradata‟s version 13 was not compatible with the client‟s version of Business Objects and Informatica • Teradata ran out of time to provide data points used to measure the month-end processing performance • The Netezza platform was a less complex solution than Teradata ‒ Better fit for client‟s out-sourced model CSC Proprietary and Confidential 9/18/2012 9:02 AM 12
  • 13. Netezza Overview Slice of User Data Disk Enclosures Swap and Mirror partitions High speed data streaming SQL Compiler Query Plan SMP Hosts Optimize Admin Snippet Blades™ (S-Blades™) High-performance database engine streaming joins, aggregations, sorts, etc. CSC Proprietary and Confidential 9/18/2012 9:02 AM 13
  • 14. EDW Architecture Overview Application Architecture: EDW INPUT OUTPUT DMS Mainframe CESAR CIID EDW on DB2 COS Informatica RADIUS/PALM EDW BO ZNAW ZDW DICE ZEA C Class Work ZDW Bench/EDB Netezza CORE WORKBENCH BIW Farmers nzload CSC Proprietary and Confidential 9/18/2012 9:02 AM 14
  • 15. Netezza Overview PoC Query Timings Business Objects Reports & SAS queries DB2 Timings (sec) NZ Timing ROWS Comm Analysis Template – Dec 2 „08 - 23 113.516 Comm Analysis Template – Dec ‟08 - AON 227 60 56.134 HPY AY Loss Ratio Analysis 1.380 51 190.688 Policy Effective year Template 2.460 14 888.324 Comm Analysis Template – Dec 2 „08 7.166 41 341.234 Comm Analysis Template – Dec 2 „08 - Marsh 2.150 15 44.308 Direct Written Premium - 2006 300 118 1.322.590 Construction Expiration List – Date Promt 2.024 22 29.510 Domestic Linked to Customer with Foreign 2009 1.800 17 20.597 International Report – Final – Dec Results 2.100 36 29.755 NSBs Large Account Renewals 660 40 3.567 Comm Analysis Template – Dec 2 „08 - AJG 7.826 15 33.263 Comm Analysis Template – Dec 2 „08 - Wells Fargo 6.854 13 25.290 HPA Comm Analysis 5.971 16 4.182 Comm Analysis Template – Dec 2 „08 - HUB 2.840 14 15.508 Producer Code to Dist ID - 17 29.780 Query 1 38.317 43 1.480.812 Query 2 54.707 5 4.169 CSC Proprietary and Confidential 9/18/2012 9:02 AM 15
  • 16. Netezza Overview DB2 and Netezza landscape • DB2 has not gone away, a few applications still live on DB2 • DB2 environment was moved to InfoSphere Change Data Capture (CDC) • Informatica environment is completely on DB2 • Working on shrinking the DB2 environment • Netezza replication to Reston can be accomplished via Netezza utilities ‒ NZ_MIGRATE ‒ Data is sent compressed ‒ 2 TB per hour throughput CSC Proprietary and Confidential 9/18/2012 9:02 AM 16
  • 17. Netezza Overview How have things improved with Netezza? • Month-end processing is down from 9 days to 3 days ‒ Within 6 months client anticipate to have this down to 2 days • ADS processing does not stop for month-end (no catch-up time) • Queries can run on the Netezza platform during month-end processing • SAP feed down from day 3 to day 1 of Month-end processing • Netezza load and unload speed of 2 TB per hour • Developer mindset change from sequential to set processing • Business Object query time has dropped significantly ‒ Average BO query on DB2 took over 3,100 seconds ‒ Average BO query on Netezza now runs in 6.5 seconds CSC Proprietary and Confidential 9/18/2012 9:02 AM 17
  • 18. Netezza Overview How have things improved with Netezza? • On November 18, 2011 16.172 queries ran on the TF12 ‒ Largest number of queries run on a single day ‒ Average query time was 0.83 seconds ‒ Longest query time was 47 minutes (Informatica) ‒ Peek of 8,243 queries completed per hour ‒ Host CPU utilization never went above 10% ‒ SPU (blade) utilization never went above 17% • EDW conversion PoC ‒ 4.1 million updates ran in 18 seconds ‒ Executed on TF6 ‒ Informatica & post session task CSC Proprietary and Confidential 9/18/2012 9:02 AM 18
  • 19. Netezza Overview Bumps along the way • Netezza and Linux upgrades have caused issues • Netezza off-hours support is poor • Technical Account Manager (TAM) knowledge is lacking • Integration error debugging knowledge is lacking • 48 concurrent query limit on each Netezza appliance have caused issues • Service provider requirements not accommodated for ‒ Features lacking for guaranteeing SLA‟s ‒ Limited multi-tenancy features • Netezza documentation is lacking or sometimes incorrect Light at the end of the tunnel • IBM will bring stability to these issues • Client is member of the Netezza Advisory Board to escalate issues CSC Proprietary and Confidential 9/18/2012 9:02 AM 19
  • 20. Netezza Overview What’s Next? • More projects being developed on Netezza • Plan Migration of ZEA to Netezza • Look at other systems to migrate (EDW + CDW) • Netezza upgraded in 2012 ‒ 2x performance ‒ 5x or better compression ‒ 4TB/hour load and unload speeds ‒ Concurrent Query limit raised to 100 ‒ Smart Caching ‒ Query Mix: large percentage of short, tactical queries ‒ Granular Zone Maps (potential 24x reduction in reads) CSC Proprietary and Confidential 9/18/2012 9:02 AM 20
  • 21. Netezza Overview What’s Next? • Informatica Pushdown Optimization (PDO) ‒ Informatica mapping converted to SQL ‒ SQL is submitted to Netezza ‒ All data stays on Netezza ‒ All processing happens within Netezza • PDO example – Creation of Combined Mart ‒ Before: DB2 only method – 18 to 20 hours ‒ After: Netezza conversion – 6 to 8 hours ‒ Future: Netezza with PDO – expected 1 to 2 hours CSC Proprietary and Confidential 9/18/2012 9:02 AM 21
  • 22. Netezza PoC capability CSC Nordics
  • 23. Scandihealth POC Setup Selected Near Real Tables Push Time Xfer Reports Changes Mainframe + DB2 CDC server Netezza Cognos + Targit CSC Proprietary and Confidential 9/18/2012 9:02 AM 23
  • 24. Business case Optimize hospital beds • Calculate availability of hospital beds more frequently in order to optimize utilization • Utilization of beds is an important KPI for a hospital • Before – At best the customers would get calculations once a day • After – Calculations performed every 15 minutes CSC Proprietary and Confidential 9/18/2012 9:02 AM 24
  • 25. Findings All business requirements met • Data is updated in near real-time • Queries can now be very frequent • No incremental MIPS cost for queries and reports • The load CDC imposed on mainframe MIPS was insignificant CSC Proprietary and Confidential 9/18/2012 9:02 AM 25
  • 26. Thank You Q&A