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e-gov and public sector reform: what role for gov in e-gov? 3 rd  ICEGOV Conference Bogotá, November 10-13 th  2009 Matthias Finger, Professor, EPFL It is an academic perspective, but I draw my thoughts from the observation of practices, worldwide, thanks to our global executive master in e-governance)
Arguments and structure of the presentation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Structure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What was public sector reform all about? ,[object Object],[object Object],[object Object],[object Object]
How does e-gov fit into public sector reform? Managerialism Privatization Deregulation Decentralization Participation The efficiency problem The financial problem The legitimation problem e-government  (“the   systematic use of the ICTs   to provide government   services in more   efficient and more   customer-friendly ways”
How does e-gov fit into public sector reform? II Managerialism Privatization Deregulation Decentralization Participation The efficiency problem The financial problem The legitimation problem The managerial state The regulatory state The participatory state As public sector reform stalled in the 1990s, technology became seen  the next step/hope in public sector reform ,[object Object],[object Object],e-governance
A critical appreciation of e-government so far ,[object Object],[object Object],[object Object],[object Object],[object Object]
Deconstructing current e-government into 3 layers e-government services , such as e-permits, digital documents, e-participation services, e-health services, e-education services, e-payment services, and others more   offered to citizens and firms These services are only possible because corresponding  software solutions  and (software and hardware)  platforms , so-called middleware  have been developed in parallel (e.g., data repository platforms, data management platforms, archiving platforms, e-health solutions) And both are only possible because of a fixed and wireless  telecommunications infrastructure , which allows citizens to access the internet
Reassessing the role of government in these 3 layers Middleware Services Infrastructures What will be left for government in e-government? Telecommunications is already mostly done by (global) private or privatized operators Middleware has been developed and continues to be developed by private software and hardware firms (convergence, globalization) Services could, in theory, be offered by private operators in a competitive fashion; only the public monopoly protects these services Which roles will government really have to play for e-government to work?
Which roles of government are essential? Middleware Services Infrastructures ,[object Object],[object Object],[object Object],(5) Work with the private sector so as to that the middleware corresponds to its needs   and interests    PPPs, tendering (6) Accreditation of competing service providers according to key criteria (privacy, security) (7) Ensure key services (e.g., PKI) (1) regulatory role, (2) facilitating role, (3) service provision role (?)
What role for government  in  e-government? Managerialism Privatization Deregulation The efficiency problem The financial problem The managerial state The regulatory state Government still has an important role to play in e-government, but it is mainly a  regulatory role : - accessibility, equity - interoperability, interconnection - privacy, security    choosing the right partners (by way of accrediting firms) In some rare areas, government keeps a facilitating, incentivizing  role (e.g., developing the infrastructures by incentivizing demand)   But, if government wants to remain relevant and thus legitimate, it has to go much further    create the conditions for its own relevance
What role for government  beyond  e-government? Managerialism Privatization Deregulation Decentralization Participation The efficiency problem The financial problem The legitimation problem The managerial state The regulatory state The participatory state e-government e-governance (1) e-government will be replaced (by  privates and peoples) (2) A role for regulation (of privates) will remain (3) But the future and most important role for government will be to empower citizens and communities to use the ICTs for decentralized and innovative collective problem solving
Executive Master in e-governance Executive Master degree from  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Role of Gov in e-Gov - Facilitating Citizens & Communities

  • 1. e-gov and public sector reform: what role for gov in e-gov? 3 rd ICEGOV Conference Bogotá, November 10-13 th 2009 Matthias Finger, Professor, EPFL It is an academic perspective, but I draw my thoughts from the observation of practices, worldwide, thanks to our global executive master in e-governance)
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  • 5. How does e-gov fit into public sector reform? Managerialism Privatization Deregulation Decentralization Participation The efficiency problem The financial problem The legitimation problem e-government (“the systematic use of the ICTs to provide government services in more efficient and more customer-friendly ways”
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  • 8. Deconstructing current e-government into 3 layers e-government services , such as e-permits, digital documents, e-participation services, e-health services, e-education services, e-payment services, and others more offered to citizens and firms These services are only possible because corresponding software solutions and (software and hardware) platforms , so-called middleware have been developed in parallel (e.g., data repository platforms, data management platforms, archiving platforms, e-health solutions) And both are only possible because of a fixed and wireless telecommunications infrastructure , which allows citizens to access the internet
  • 9. Reassessing the role of government in these 3 layers Middleware Services Infrastructures What will be left for government in e-government? Telecommunications is already mostly done by (global) private or privatized operators Middleware has been developed and continues to be developed by private software and hardware firms (convergence, globalization) Services could, in theory, be offered by private operators in a competitive fashion; only the public monopoly protects these services Which roles will government really have to play for e-government to work?
  • 10.
  • 11. What role for government in e-government? Managerialism Privatization Deregulation The efficiency problem The financial problem The managerial state The regulatory state Government still has an important role to play in e-government, but it is mainly a regulatory role : - accessibility, equity - interoperability, interconnection - privacy, security  choosing the right partners (by way of accrediting firms) In some rare areas, government keeps a facilitating, incentivizing role (e.g., developing the infrastructures by incentivizing demand) But, if government wants to remain relevant and thus legitimate, it has to go much further  create the conditions for its own relevance
  • 12. What role for government beyond e-government? Managerialism Privatization Deregulation Decentralization Participation The efficiency problem The financial problem The legitimation problem The managerial state The regulatory state The participatory state e-government e-governance (1) e-government will be replaced (by privates and peoples) (2) A role for regulation (of privates) will remain (3) But the future and most important role for government will be to empower citizens and communities to use the ICTs for decentralized and innovative collective problem solving
  • 13.

Notes de l'éditeur

  1. The fact that ERA is considered as the system authority does not reduce conflicts of interests within the ERTMS ecosystem ERA is struggling with the first instances of dealing with a European railway system that must be considered as one entity.
  2. The fact that ERA is considered as the system authority does not reduce conflicts of interests within the ERTMS ecosystem ERA is struggling with the first instances of dealing with a European railway system that must be considered as one entity.
  3. The fact that ERA is considered as the system authority does not reduce conflicts of interests within the ERTMS ecosystem ERA is struggling with the first instances of dealing with a European railway system that must be considered as one entity.
  4. The fact that ERA is considered as the system authority does not reduce conflicts of interests within the ERTMS ecosystem ERA is struggling with the first instances of dealing with a European railway system that must be considered as one entity.
  5. The fact that ERA is considered as the system authority does not reduce conflicts of interests within the ERTMS ecosystem ERA is struggling with the first instances of dealing with a European railway system that must be considered as one entity.
  6. The fact that ERA is considered as the system authority does not reduce conflicts of interests within the ERTMS ecosystem ERA is struggling with the first instances of dealing with a European railway system that must be considered as one entity.
  7. The fact that ERA is considered as the system authority does not reduce conflicts of interests within the ERTMS ecosystem ERA is struggling with the first instances of dealing with a European railway system that must be considered as one entity.