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Victoria Cupet, CBAP   25.11.2011
Agenda

• Why we need Business Analysis

• Definition of Business Analysis

• Standardization and Adaptability

• Business Analysis and Organizational Changes

• Business Analysis and Project Changes
From Concept to Delivery
The CHAOS Report
Famous Failures
Famous Failures
Agenda

• Why we need Business Analysis

• Definition of Business Analysis

• Standardization and Adaptability

• Business Analysis and Organizational Changes

• Business Analysis and Project Changes
Business Analyst
Business Analyst
•   The business analyst is a liaison among stakeholders in order to
    elicit, analyze, communicate and validate requirements for changes to business
    processes, policies and information systems (BABOK, v.2.0)




•   Business Analyst - any person who performs business analysis activities, no matter
    what their job title or organizational role may be
Business Analysis
• Set of tasks and techniques used to work as a liaison among stakeholders in
  order to understand the structure, policies, and operations of an
  organization, and to recommend solutions that enable the organization to
  achieve its goals.
Business Analysis practitioners

                                     •   Business systems analysts,
                                     •   Systems analysts,
                                     •   Requirements engineers,
                                     •   Process analysts,
                                     •   Product managers,
                                     •   Product owners,
                                     •   Enterprise analysts,
                                     •   Business architects,
                                     •   Management consultants,


Or any other person who performs related disciplines such as project
management, software development, quality assurance, and interaction design.
Agenda

• Why we need Business Analysis

• Definition of Business Analysis

• Standardization and Adaptability

• Business Analysis and Organizational Changes

• Business Analysis and Project Changes
IIBA and BABOK Guide
• IIBA® - independent non-profit professional
  association serving the growing field of Business
  Analysis
• Audience: systems analyst, business
  analyst, requirements analyst, project manager, or
  consultant
• Founded in Canada, in October 2003 with 28 founding
  members
• Today: more than 20,000 members and over 90
  chapters worldwide
• IIBA Romania Chapter founded in 2010
• Business Analysis Body of Knowledge® (BABOK®)
• Certification of Competency in Business Analysis™
  (CCBA™)
• Certified Business Analysis Professional™ (CBAP®)


                                                        1-12
BABOK 2.0 Guide Knowledge Areas
                           Business Analysis
                           Planning and Monitoring




                                             Solution
              Enterprise
                                             Assessment and
              Analysis                                                    Requirements
                                             Validation
Elicitation                                                               Management and
                                                                          Communication
                              Requirements
                              Analysis




                           Underlying
                           Competencies

                                                     Graphic: © Copyright 2009, International Institute of Business Analysis
Agenda

• Why we need Business Analysis

• Definition of Business Analysis

• Standardization and Adaptability

• Business Analysis and Organizational Changes

• Business Analysis and Project Changes
Business Solution Life Cycle
Strategic
planning                          Improvement cycles         Value creation
               Investment


                                         [Project]
                                                            Improvement
                                                                need
  Idea/
 business            Solution                                                 Deactivate
                                             Solution   Operations             decision
  need               development


            Project context                                     Product context
                                                                                    [Project]

                            [Project]                            Deactivate
Enterprise Analysis

                Assess       Determine      Define the   Define the
Define the
                Capability   the Solution   Solution     Business
Business Need
                Gaps         Approach       Scope        Case
Enterprise Analysis

                Assess       Determine      Define the   Define the
Define the
                Capability   the Solution   Solution     Business
Business Need
                Gaps         Approach       Scope        Case
Enterprise Analysis

                Assess       Determine      Define the   Define the
Define the
                Capability   the Solution   Solution     Business
Business Need
                Gaps         Approach       Scope        Case
Enterprise Analysis

                Assess       Determine      Define the   Define the
Define the
                Capability   the Solution   Solution     Business
Business Need
                Gaps         Approach       Scope        Case
Enterprise Analysis

                Assess       Determine      Define the   Define the
Define the
                Capability   the Solution   Solution     Business
Business Need
                Gaps         Approach       Scope        Case
Agenda

• Why we need Business Analysis

• Definition of Business Analysis

• Standardization and Adaptability

• Business Analysis and Organizational Changes

• Business Analysis and Project Changes
Project initiation/ investigation


Pre-project                                    Project                         Post-project


                                                                               Operations
             Initiation/
Strategic                                        Develop-   Test &                 &
            Investigati    Analysis   Design                         Deliver                Deactivate
planning                                          ment       Pilot             maintenan
                 on
                                                                                  ce
Management
                    BA & PM Frameworks Integration
                          Context Management
  Project




                          Proces Management

                                     Project
                                     launch
Development
  Solution




                                                                                                         Operations
              Strategic       Initiation/                          Develop-   Testing &                      &
                                               Analysis   Design                            Delivering                Deactivate
              planning      investigation                           ment        PIlot                    maintenan
                                                                                                            ce



                                                                                      Product
                                                                                      launch
Business
Analysis




                      Solution Scope Management
Management
                    BA & PM Frameworks Integration
                                                                  Monitoring & Control
                          Management context
  Project




                                                                                                                                                                                                                         Clo-
                            Initiation                     Planning                                                                                                    Execution
                          Management proces                                                                                                                                                                              sing




                                            Project
                                            launch
Development
  Solution




                                                                                                                                                                                                                         Operations
              Strategic        Initiation/                                                                                                                              Develop-             Testing &                       &
                                                                  Analysis                                                  Design                                                                          Delivering                 Deactivate
              planning       investigation                                                                                                                               ment                  PIlot                     maintenan
                                                                                                                                                                                                                            ce



                                                                                                                                                                                                      Product
                                                                                                                                                                                                      launch
Business
Analysis



                            need
                            Business

                                       scope
                                       Determine

                                                   Elicitation
                                                                 Analysis
                                                                            Specificatoni
                                                                                            Doc. validate

                                                                                                            Alloc. track
                                                                                                                           Risk mitig.i
                                                                                                                                          Altern.Anal
                                                                                                                                                        Prototype

                                                                                                                                                                    management
                                                                                                                                                                    Change

                                                                                                                                                                                 Tracking

                                                                                                                                                                                                                          Operations
                                                                                                                                                                                                                          &
                                                                                                                                                                                            Testing        Delivering     maintenanc
                                                                                                                                                                                                                          e
Types of Requirements
  Business
Requirements

          Vision and Scope
              Document

                                                       Business
                   Stakeholder                          Rules
                  Requirements


                             Use Case Document
                                                                   External
                                                                  Interfaces
           System                        Functional
        Requirements                    Requirements                   Constraints


                                                 Software Requirements
                                                      Specifications
Traceability
                                    Requirements        Requirements    Requirements                  Requirements
Processes                           planning            elicitation     analysis                      signoff



                                                   Technical
                                                   standards

Tracing                                  Technical
                                         stakeholders
Business                                                               Stakeholder               Solution
                                                                       requirements              requirements
requirements                              Business
• Mission/vision
• Strategic & tactical objectives         stakeholders

                                                   •Regulatory
                                                   •Policies
                                                   •Rules


                                     Elicitation     Stated                            Requirements
Artifacts                            results         requirements                      package
Q&A
Vă multumesc!

Victoria Cupeţ, CBAP
 Preşedinte IIBA Romania Chapter
 Consultant, Trainer, Coach
 E-mail: victoria.cupet@romania.theiiba.org

 Certificarile internaţonale:
  o Certified Business Analysis Professional™ (CBAP®)
  o OMG Certified UML Professional (OCUP®)
  o OMG Certified Systems Modeling Professional (OCSMP®)
  o OMG Certified Expert in BPM (OCEB®)
  o NLP - Practitioner IANLP

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Business analysis and project changes

  • 1. Victoria Cupet, CBAP 25.11.2011
  • 2. Agenda • Why we need Business Analysis • Definition of Business Analysis • Standardization and Adaptability • Business Analysis and Organizational Changes • Business Analysis and Project Changes
  • 3. From Concept to Delivery
  • 7. Agenda • Why we need Business Analysis • Definition of Business Analysis • Standardization and Adaptability • Business Analysis and Organizational Changes • Business Analysis and Project Changes
  • 9. Business Analyst • The business analyst is a liaison among stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems (BABOK, v.2.0) • Business Analyst - any person who performs business analysis activities, no matter what their job title or organizational role may be
  • 10. Business Analysis • Set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals.
  • 11. Business Analysis practitioners • Business systems analysts, • Systems analysts, • Requirements engineers, • Process analysts, • Product managers, • Product owners, • Enterprise analysts, • Business architects, • Management consultants, Or any other person who performs related disciplines such as project management, software development, quality assurance, and interaction design.
  • 12. Agenda • Why we need Business Analysis • Definition of Business Analysis • Standardization and Adaptability • Business Analysis and Organizational Changes • Business Analysis and Project Changes
  • 13. IIBA and BABOK Guide • IIBA® - independent non-profit professional association serving the growing field of Business Analysis • Audience: systems analyst, business analyst, requirements analyst, project manager, or consultant • Founded in Canada, in October 2003 with 28 founding members • Today: more than 20,000 members and over 90 chapters worldwide • IIBA Romania Chapter founded in 2010 • Business Analysis Body of Knowledge® (BABOK®) • Certification of Competency in Business Analysis™ (CCBA™) • Certified Business Analysis Professional™ (CBAP®) 1-12
  • 14. BABOK 2.0 Guide Knowledge Areas Business Analysis Planning and Monitoring Solution Enterprise Assessment and Analysis Requirements Validation Elicitation Management and Communication Requirements Analysis Underlying Competencies Graphic: © Copyright 2009, International Institute of Business Analysis
  • 15. Agenda • Why we need Business Analysis • Definition of Business Analysis • Standardization and Adaptability • Business Analysis and Organizational Changes • Business Analysis and Project Changes
  • 16. Business Solution Life Cycle Strategic planning Improvement cycles Value creation Investment [Project] Improvement need Idea/ business Solution Deactivate Solution Operations decision need development Project context Product context [Project] [Project] Deactivate
  • 17. Enterprise Analysis Assess Determine Define the Define the Define the Capability the Solution Solution Business Business Need Gaps Approach Scope Case
  • 18. Enterprise Analysis Assess Determine Define the Define the Define the Capability the Solution Solution Business Business Need Gaps Approach Scope Case
  • 19. Enterprise Analysis Assess Determine Define the Define the Define the Capability the Solution Solution Business Business Need Gaps Approach Scope Case
  • 20. Enterprise Analysis Assess Determine Define the Define the Define the Capability the Solution Solution Business Business Need Gaps Approach Scope Case
  • 21. Enterprise Analysis Assess Determine Define the Define the Define the Capability the Solution Solution Business Business Need Gaps Approach Scope Case
  • 22. Agenda • Why we need Business Analysis • Definition of Business Analysis • Standardization and Adaptability • Business Analysis and Organizational Changes • Business Analysis and Project Changes
  • 23. Project initiation/ investigation Pre-project Project Post-project Operations Initiation/ Strategic Develop- Test & & Investigati Analysis Design Deliver Deactivate planning ment Pilot maintenan on ce
  • 24. Management BA & PM Frameworks Integration Context Management Project Proces Management Project launch Development Solution Operations Strategic Initiation/ Develop- Testing & & Analysis Design Delivering Deactivate planning investigation ment PIlot maintenan ce Product launch Business Analysis Solution Scope Management
  • 25. Management BA & PM Frameworks Integration Monitoring & Control Management context Project Clo- Initiation Planning Execution Management proces sing Project launch Development Solution Operations Strategic Initiation/ Develop- Testing & & Analysis Design Delivering Deactivate planning investigation ment PIlot maintenan ce Product launch Business Analysis need Business scope Determine Elicitation Analysis Specificatoni Doc. validate Alloc. track Risk mitig.i Altern.Anal Prototype management Change Tracking Operations & Testing Delivering maintenanc e
  • 26. Types of Requirements Business Requirements Vision and Scope Document Business Stakeholder Rules Requirements Use Case Document External Interfaces System Functional Requirements Requirements Constraints Software Requirements Specifications
  • 27. Traceability Requirements Requirements Requirements Requirements Processes planning elicitation analysis signoff Technical standards Tracing Technical stakeholders Business Stakeholder Solution requirements requirements requirements Business • Mission/vision • Strategic & tactical objectives stakeholders •Regulatory •Policies •Rules Elicitation Stated Requirements Artifacts results requirements package
  • 28. Q&A
  • 29. Vă multumesc! Victoria Cupeţ, CBAP  Preşedinte IIBA Romania Chapter  Consultant, Trainer, Coach  E-mail: victoria.cupet@romania.theiiba.org  Certificarile internaţonale: o Certified Business Analysis Professional™ (CBAP®) o OMG Certified UML Professional (OCUP®) o OMG Certified Systems Modeling Professional (OCSMP®) o OMG Certified Expert in BPM (OCEB®) o NLP - Practitioner IANLP