business analysis uk chapter iiba business requirements agile ba analysis ux analyst slidecast iiba uk david avis user experience nlp neuro linguistic programming project management business analyst creativity iiba uk northwest business rules leadership facilitation baoty prototyping clouting adrian reed strategy sales data nick de voil de voil sticklebrick tomato nick devoil uxpa worley games jo smith triggers motivatio fogg activation threshold professional development mentoring mentor case study persona package software solutions cots rapport communication anchors stakeholder management change management pmi business architecture richard patrick dave baskerville play your ba cards right ian richards. creative serco innovative techniques baskerville avis david nw&e ba survey general update journey intel brian mapping myne goal consultants higgings tony systems blueprint strata office management cheesman john pullan penny ba2011 david baskerville ba2010 sean blezard shepard iain gillespie karl karen hanley benefits thames valley software development scotland uk decision model process model system dynamics causal loop diagrams user stories purpose ethnography
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