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The Power of Three: BA, SA and PO
Working Together to Achieve Project
Success
by Valerija Savina

2nd International Business and System Conference BSC 2013
Hurray! Another day to create value
by developing new solutions
and gaining lot of knowledge and new skills!
Mean SW solution:
just software not business solution
inconsistent
Signs Your Project is Breaking the Rule
Organization team:
Don’t understand the specific business problem that
software aims to solve
Don’t have higher level view of the business
Don’t think about cost effectiveness of stated req'ts
Don’t think about transition requirements
SW solution delivering team:
Nobody knows rationales for requirements
Nobody understands how the pieces fit together
Developers get requirements from many sources
Action plan
Involve mindsets of three BA practitioners:
Business-oriented Business Analyst,
System Analyst and
Product owner
Agent –
Business-oriented Business Analyst
Agent –
Business-oriented Business Analyst
Habitat: Organization (business)
Distinguishing feature: Business need-oriented
Domain:
• Business and stakeholder requirements
• Answers to Why? What?
• Solution validations and assessment
• Black belt in transition requirements analysis

/! Good at digging into the organization's soul
Collaborates with stakeholders and system analyst
Agent - System Analyst
Agent - System Analyst
Habitat: Solution delivering team
Distinguishing feature: Technical-oriented
Domain:
• Solution requirements, details of the system
implementation
• Answers to How?
• Black belt in non-functional requirements analysis
/! Good at stealing personalities (designer, tester, project
manager)
Collaborates with BA (and stakeholders), product owner and
developers
Agent - Product Owner
Agent - Product Owner
Habitat: Solution delivering team
Distinguishing feature: Product leader
Domain:
• Product economics
• System features from A to Z
• Understands how the pieces fit together
/! Single authoritаtive source of req'ts for developers
/! Stands up for the product
SIA FMS (Financial Management Solutions) is a regional leader in
business software development, project management and
consulting. We develop, implement and support the enterprise
resource planning (ERP) system Horizon. FMS also provides IT
system integration, contract based development services and
works with an extensive range of business analytics and financial
planning solutions.
We have 2 teams delivering requirements:
• Horizon Experts team
• SA team
BA’s in Product Development Projects
BA

PO

SA

1) Customer

Expert

Expert

2) Customer

Expert

SA

3) Expert

Expert

Expert
Extras for
Product Development Projects
BA
2) Customer

PO
Expert

SA
SA

+ SA team is source of innovation
+ PO is validating req’ts
+ PO is a single point for integrators and sales force

+ SA team are potential Experts
BA’s in Custom Solutions
Development Projects
BA

PO

SA

1) Customer

SA

SA

2) Customer

SA

SA2

3) SA

SA

SA2

4) SA

SA

SA
Extras for Custom Solutions
Development Projects
BA
2) Customer

PO
SA

SA
SA2

+ Benefits of pair-analysis (quality, motivation)
+ PO is a great help for project manager
+ PO is single point for integrators

+ SA2 can be entry level specialist
Homework for
Organizations Owning Solutions
• Know your business requirements
• Make sure you have business-oriented BA on
your side to take care of your business needs
• Ask who is PO on your SW development
project
Homework for Solution Delivery Team
• Make sure you know rationale for your
requirements
• Ensure you have product owner to take care of
the solution
• Collaborate with your customer
Homework for you – BA Practitioner

Six Thinking Hats is a book by Edward de Bono.
Three Thinking Hats
for delivering requirements for
successful business solutions

Product Owner

Business-oriented Business Analyst
System Analyst
Thank you!

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'The Power of Three: BA, SA and PO Working Together to Achieve Project Success by Valerija Savina, LV

  • 1. The Power of Three: BA, SA and PO Working Together to Achieve Project Success by Valerija Savina 2nd International Business and System Conference BSC 2013
  • 2. Hurray! Another day to create value by developing new solutions and gaining lot of knowledge and new skills!
  • 3. Mean SW solution: just software not business solution inconsistent
  • 4.
  • 5. Signs Your Project is Breaking the Rule Organization team: Don’t understand the specific business problem that software aims to solve Don’t have higher level view of the business Don’t think about cost effectiveness of stated req'ts Don’t think about transition requirements SW solution delivering team: Nobody knows rationales for requirements Nobody understands how the pieces fit together Developers get requirements from many sources
  • 6. Action plan Involve mindsets of three BA practitioners: Business-oriented Business Analyst, System Analyst and Product owner
  • 8. Agent – Business-oriented Business Analyst Habitat: Organization (business) Distinguishing feature: Business need-oriented Domain: • Business and stakeholder requirements • Answers to Why? What? • Solution validations and assessment • Black belt in transition requirements analysis /! Good at digging into the organization's soul Collaborates with stakeholders and system analyst
  • 9. Agent - System Analyst
  • 10. Agent - System Analyst Habitat: Solution delivering team Distinguishing feature: Technical-oriented Domain: • Solution requirements, details of the system implementation • Answers to How? • Black belt in non-functional requirements analysis /! Good at stealing personalities (designer, tester, project manager) Collaborates with BA (and stakeholders), product owner and developers
  • 12. Agent - Product Owner Habitat: Solution delivering team Distinguishing feature: Product leader Domain: • Product economics • System features from A to Z • Understands how the pieces fit together /! Single authoritаtive source of req'ts for developers /! Stands up for the product
  • 13. SIA FMS (Financial Management Solutions) is a regional leader in business software development, project management and consulting. We develop, implement and support the enterprise resource planning (ERP) system Horizon. FMS also provides IT system integration, contract based development services and works with an extensive range of business analytics and financial planning solutions. We have 2 teams delivering requirements: • Horizon Experts team • SA team
  • 14. BA’s in Product Development Projects BA PO SA 1) Customer Expert Expert 2) Customer Expert SA 3) Expert Expert Expert
  • 15. Extras for Product Development Projects BA 2) Customer PO Expert SA SA + SA team is source of innovation + PO is validating req’ts + PO is a single point for integrators and sales force + SA team are potential Experts
  • 16. BA’s in Custom Solutions Development Projects BA PO SA 1) Customer SA SA 2) Customer SA SA2 3) SA SA SA2 4) SA SA SA
  • 17. Extras for Custom Solutions Development Projects BA 2) Customer PO SA SA SA2 + Benefits of pair-analysis (quality, motivation) + PO is a great help for project manager + PO is single point for integrators + SA2 can be entry level specialist
  • 18. Homework for Organizations Owning Solutions • Know your business requirements • Make sure you have business-oriented BA on your side to take care of your business needs • Ask who is PO on your SW development project
  • 19. Homework for Solution Delivery Team • Make sure you know rationale for your requirements • Ensure you have product owner to take care of the solution • Collaborate with your customer
  • 20. Homework for you – BA Practitioner Six Thinking Hats is a book by Edward de Bono.
  • 21. Three Thinking Hats for delivering requirements for successful business solutions Product Owner Business-oriented Business Analyst System Analyst

Editor's Notes

  1. Software development projects:Organizations solving problem or taking opportunitySolution delivering team aka development team
  2. Six Thinking Hats is a book by Edward de Bono.
  3. Don’t build just software, develop solutions!