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Inspiring ideas september 2010

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Inspiring ideas september 2010

  1. 1. Sept. 5th: Opening teamwork , personal development , learning 6th
  2. 2. Sept. 6th: ING House 5th customer centricity , top employer , operational excellence , economics , trends , crisis , IPO , cross-selling , financial education , customer experience , marketing , eZonomics trust 7th
  3. 3. Sept. 7th: MBTI 6th personal preferences , understanding , teamwork , personal development , MBTI , personality , collaboration , diversity , identity , leadership , accountability , empathy 8th
  4. 4. Sept. 8th: Retail Customer 7th 9th retail , customers , banking , customer service , marketing , operational excellence , banking simulation , balance sheet trust , Kjell Nordström
  5. 5. Sept. 9th: Change & Engagement 8th values , integrity , culture , change , career development , top employer , future , initiative , leadership , management practice , inspiring leadership , orange heroes , empathy 10th
  6. 6. Sept. 10th: Operational Excellence 9th teamwork , negotiation , strategy , operational excellence , technology , cybercrime , innovation , customer experience , collaboration 11th
  7. 7. Sept. 11th: Teambuilding outdoor 10th outdoor , teamwork , energy , collaboration , sports , coaching , fun , humour 12th
  8. 8. Sept. 12th: Peverelli & Assignment 11th teamwork , customer centricity , operational excellence , sustainable growth , customer satisfaction , customer service , i nnovation , cross-selling , Net Promoter Score , future trends 13th
  9. 9. Sept. 13th: Corporate Customer 12th corporate client , relationship management , cross-selling , negotiation , empathy 14th
  10. 10. Sept. 14th: Compliance 13th stakeholders , diversity , integrity , trust , compliance , PCM , customers , finance , financial economic crime 15th
  11. 11. Sept. 15th: Corporate Responsibility 14th volunteering , business principles , cultural diversity , stakeholders , corporate responsibility , society , career development 16th
  12. 12. Sept. 16th: Stretch Assignment 15th teamwork , customer centricity , operational excellence , sustainable growth , customer satisfaction , customer service , i nnovation , cross-selling , Net Promoter Score , future trends 17th
  13. 13. Sept. 17th: Pitch + Closing 16th All topics 18th
  14. 14. Sept. 18th: Leaving 17th farewell , social networking

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