Effective Customers Relations

•Download as PPT, PDF•

0 likes•689 views

International Institute of Tropical Agriculture

A presentation on how to effectively manage customers."Effective customer relations portrays a good image of an office, establishment, or business concern". Albert Ohiokhie

Business Education

EFFECTIVE CUSTOMERS RELATIONS By: Albert Ohiokhie (HR Learning Session)

Course Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

WHO IS A CUSTOMER ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The customer in the IITA - HR concept ,[object Object]

Why is effective customer relations important ,[object Object],[object Object]

Planning a caring approach. ,[object Object],[object Object],[object Object],[object Object]

Planning a caring approach (cont.) ,[object Object],[object Object],[object Object],[object Object]

Planning a caring approach (cont) ,[object Object],[object Object],[object Object]

Caring on the phone ,[object Object],[object Object],[object Object],[object Object],[object Object]

Customer care – the Electronic way. ,[object Object],[object Object],[object Object],[object Object]

Difficult customers – ,[object Object],[object Object],[object Object],[object Object]

Handling Difficult customers ,[object Object],[object Object],[object Object],[object Object]

A question for all – Is the customer always right ? ,[object Object]

What's hot

What makes a_good_employeeewaszolek

What not to do in an interviewRavindra Kamtam

061Milan V Vala

Job interview tips by jorge sáez, student eoi murciaeoihelen

Top 9 call center interview questions answersJobinterviews

How to conduct interviewsAnything Group

Hitesh ladumor(140210125045)hiteshladumor

Harshil pharshkakadiya

Recruitment ProcedurePriyanka Agarwal

Tips for bpo interviewamberbastor

103Vikash Pulaiya

What's hot (18)

What makes a_good_employee

What not to do in an interview

061

Job interview tips by jorge sáez, student eoi murcia

Top 9 call center interview questions answers

How to conduct interviews

Hitesh ladumor(140210125045)

Harshil p

Recruitment Procedure

Tips for bpo interview

103

Viewers also liked

CRP IIInternational Institute of Tropical Agriculture

Repositioning IITA for Impact in AfricaInternational Institute of Tropical Agriculture

Genebank data and information management systemInternational Institute of Tropical Agriculture

Independent Evaluation Arrangement of CRP maizeInternational Institute of Tropical Agriculture

Developing New Products and Processing Methods to Increase Use of Cereals and...International Institute of Tropical Agriculture

Increasing Cassava Productivity in the Context of Sustainable IntensificationInternational Institute of Tropical Agriculture

IITA Annual Report 2010International Institute of Tropical Agriculture

R4D Review Issue No. 6 (March 2011)International Institute of Tropical Agriculture

Progress in developing cassava varieties with resistance to CMD and CBSD in e...International Institute of Tropical Agriculture

Regeneration and genetic transformation of yamInternational Institute of Tropical Agriculture

Introduction to social scienceInternational Institute of Tropical Agriculture

Resolving the Gender Empowerment Equation in agricultural research – a system...International Institute of Tropical Agriculture

Narrowing the Crop Yield Gap through Better Agronomy & Plant Health ManagementInternational Institute of Tropical Agriculture

Natural Resource Management StrategyInternational Institute of Tropical Agriculture

Global Futures & Strategic Foresight Quantitative modeling to inform decision...International Institute of Tropical Agriculture

Keeping the yam 'a part of man'International Institute of Tropical Agriculture

Recent advances in phenotyping advanced drought tolerant and Striga resistant...International Institute of Tropical Agriculture

Managing Soil Fertility for Sustainable Agricultural Production in Sub-Sahara...International Institute of Tropical Agriculture

Plant defense responses against Radopholus similis in East African Highland b...International Institute of Tropical Agriculture

Viewers also liked (19)

CRP II

Repositioning IITA for Impact in Africa

Genebank data and information management system

Independent Evaluation Arrangement of CRP maize

Developing New Products and Processing Methods to Increase Use of Cereals and...

Increasing Cassava Productivity in the Context of Sustainable Intensification

IITA Annual Report 2010

R4D Review Issue No. 6 (March 2011)

Progress in developing cassava varieties with resistance to CMD and CBSD in e...

Regeneration and genetic transformation of yam

Introduction to social science

Resolving the Gender Empowerment Equation in agricultural research – a system...

Narrowing the Crop Yield Gap through Better Agronomy & Plant Health Management

Natural Resource Management Strategy

Global Futures & Strategic Foresight Quantitative modeling to inform decision...

Keeping the yam 'a part of man'

Recent advances in phenotyping advanced drought tolerant and Striga resistant...

Managing Soil Fertility for Sustainable Agricultural Production in Sub-Sahara...

Plant defense responses against Radopholus similis in East African Highland b...

Similar to Effective Customers Relations

Module-1.pptxHema Abhi

Cs pptDereje Wagari

Telephone customer service trainingJanardan Mishra

Questions & answers call center by teacher jpSerrgioDj Ajc

Sample telesales-skillsFameux Tutorials

WebQuTest your customer service skills.httpwww.donnae.docxmelbruce90096

Hab Introductory Certificate In Customer Service (Service Sector) Acetatesmartincarter

Office Etiquette for EmployeesJo Woolery

Frontlline servicetanronlim

Customer Caresdettc

Customer ServiceRaviPrashant5

Office Etiquette For EmployeesJo Woolery

12 Important_Email & Telephone Etiquettewajahatprime2

Job interview customer serviceTriany Syafrilia

Customer serviceMaria Katrina Miranda

IT Essentials Chapter 10Pacific Coast School

Vskills office administrator sample materialVskills

Customer serviceradhikabedekar

COMPLAINT AS A GIFT IN CUSTOMER SERVICE by Morolake Akin-AlabiMorolake Ojuola

5 Tips To Marketing In A Down Economybethboen

Similar to Effective Customers Relations (20)

Module-1.pptx

Cs ppt

Telephone customer service training

Questions & answers call center by teacher jp

Sample telesales-skills

WebQuTest your customer service skills.httpwww.donnae.docx

Hab Introductory Certificate In Customer Service (Service Sector) Acetates

Office Etiquette for Employees

Frontlline service

Customer Care

Customer Service

Office Etiquette For Employees

12 Important_Email & Telephone Etiquette

Job interview customer service

Customer service

IT Essentials Chapter 10

Vskills office administrator sample material

Customer service

COMPLAINT AS A GIFT IN CUSTOMER SERVICE by Morolake Akin-Alabi

5 Tips To Marketing In A Down Economy

Recently uploaded

Monte Carlo simulation : Simulation using MCSMRavindra Nath Shukla

Cracking the Cultural Competence Code.pptxWorkforce Group

HONOR Veterans Event Keynote by Michael HawkinsMichael W. Hawkins

Regression analysis: Simple Linear Regression Multiple Linear RegressionRavindra Nath Shukla

Monthly Social Media Update April 2024 pptx.pptxAndy Lambert

Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetDenis Gagné

Unlocking the Secrets of Affiliate Marketing.pdfOnline Income Engine

Famous Olympic Siblings from the 21st Centuryrwgiffor

9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 DelhiCall Girls in Delhi

M.C Lodges -- Guest House in Jhang.Aaiza Hassan

Call Girls In Panjim North Goa 9971646499 Genuine Serviceritikaroy0888

Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Lviv Startup Club

Progress Report - Oracle Database Analyst SummitHolger Mueller

Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823

A305_A2_file_Batkhuu progress report.pdftbatkhuu1

Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora

B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxpriyanshujha201

RSA Conference Exhibitor List 2024 - Exhibitors DataExhibitors Data

A DAY IN THE LIFE OF A SALESMAN / WOMANIlamathiKannappan

Grateful 7 speech thanking everyone that has helped.pdfPaul Menig

Recently uploaded (20)

Monte Carlo simulation : Simulation using MCSM

Cracking the Cultural Competence Code.pptx

HONOR Veterans Event Keynote by Michael Hawkins

Regression analysis: Simple Linear Regression Multiple Linear Regression

Monthly Social Media Update April 2024 pptx.pptx

Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set

Unlocking the Secrets of Affiliate Marketing.pdf

Famous Olympic Siblings from the 21st Century

9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi

M.C Lodges -- Guest House in Jhang.

Call Girls In Panjim North Goa 9971646499 Genuine Service

Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...

Progress Report - Oracle Database Analyst Summit

Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...

A305_A2_file_Batkhuu progress report.pdf

Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available

B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx

RSA Conference Exhibitor List 2024 - Exhibitors Data

A DAY IN THE LIFE OF A SALESMAN / WOMAN

Grateful 7 speech thanking everyone that has helped.pdf