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Building Pathways for a Digital Future in
         Remote Indigenous Communities




Presenter: Daniel Featherstone
Indigenous Remote Communications Association
DBCDE Talking Heads Presentation 20th November 2012
Top End Aboriginal Bush
                                  Broadcasting Association

                                                                   Torres Strait Islands
    Pilbara and                                                     Media Association
Kimberley Aboriginal
       Media
                                                                    Queensland Remote
                                                                     Aboriginal Media
 Pintupi Anmatjerre
   Warlpiri Media                                                    Central Australian
                                                                     Aboriginal Media
                                                                       Association


   Ngaanyatjarra                                                      Pitjantjatjara
      Media                                                          Yankunytjatjara
                                                                          Media




      Indigenous Remote Communications Association represents the media and
        communications interests and aspirations of remote Indigenous Australia
A Vision for Remote Media & Communications
Community Media Centre




                    Radio Broadcasting         Video Production &          Community Access
                                               Digital Photography         On-line computers




                       Music recording           Archive Computer           Videoconferencing
                                                                               & Meetings



                           Supported by Regional Media Organisation with:
Media & ICT Training • Employment • Media Production • Language & Culture Programs • Radio, TV & Communications Networks
Resourcing • Events & Festivals • Repair & Maintenance • Business Development • Regional Coordination • Promotions • Advocacy
The Changing Environment and Challenges

          Opportunities                                          Challenges

                   Convergence of media          Basic telephony needs        Limited Internet &
       NBN
                   platforms, inc mobile,          not yet addressed            mobile access
                   social networking
   Digital Switchover                               Loss of community           Ongoing
 via Direct-to-home TV                               TV broadcasting           maintenance

  ICTV channel on VAST                                                Limited screen production
                                                                          capacity & funding
     IndigiTUBE                        Remote Media and
                                                                        Commissioning model,
                                        Communications                  def’n of remote content
  NITV move to SBS
                                                                Maintaining core services,
Stevens Review- expanded RIMOs                                    vast coverage areas
New programs - Multi-media, Music                   Limited IBP&           Aging RIBS facilities-
Development, IT training, animation               alternate funding           need upgrade

    Aspirant Communities /agencies                 Competing media programs/ facilities
     National Jobs Package                            Increased demand on RIMOs

          Demand for language                          Aging analog collections
          and culture programs                         Need for archiving/access
ICTV on VAST and Remote Screen Content
Remote Screen Content Development

   Need to re-build production capacity within sector

   Stevens Review rec’s 8,10 - $5million content & project fund

   Provide screen production & development workshops

   Screen funding agencies – establish remote content programs
    (CBF and ICS main options currently)

   NITV - remote content quota, accessible commissioning
    processes; non-exclusive to allow screening on ICTV

   Build production income through corporate/ gov’t campaigns

   RIMOs as Multi-media hubs in each region (Stevens Rec 11)
Concerns about Digital Switchover

•   Ongoing maintenance of DTH equipment still
    not addressed - service costs prohibitive for
    remote Indigenous people

•   Stevens Review rec. 38- RICs that receive their
    television services via VAST have their
    equipment provided, installed and maintained
    for free

•   Ongoing demand for Community TV
    broadcasting of local language content

•   Ability to view TV outside of houses reduced

•   No redundancy service

•   Gap in accessing Indigenous TV services (ICTV,
    NITV) in WA & NT during DTH rollout period
Start on VAST             Depart Aurora
   ICTV                         6th December 2012         16th December 2013
   NITV                         12th December 2012        31st March 2013 (TBC)

                      RIBS Communities DTH Rollout Schedule
          RIMO               No. RIBS TV sites    No RIBS sites where    Planned DTH rollout
                                                 DTH rollout completed     completion date
                                                       (16/12/12)
  Queensland Remote                 16                     16                Completed
 Aborginal Media A.C.
      Pitjantjatjara                15                    15                 Completed
 Yankunytjatjara Media                                                     November 2012
 Pilbara and Kimberley              24                    0                   25/6/13
    Aboriginal Media
 Ngaanyatjarra Media                15                    0                    25/6/13

    Central Australian              20                    0                   10/12/13
     Aboriginal Media
        Association
Top End Aboriginal Bush             29                    0                   10/12/13
Broadcasters Association
Pintubi Anmatjere Warlpiri          11                    0                   10/12/13
    (PAW) Media and
    Communications
  Torres Strait Islander            14                    0                   10/12/13
   Media Association
          TOTAL                    144                    31
Broadband for the Bush
Remote Indigenous Communities
Fibre Optic Cable in Remote Australia (2001)
NBN coverage




Optic Fibre Footprint

Fixed Wireless Footprint

Satellite Footprint

Transit Links
The Gaps in Remote Australia
   “A digital divide exists between Indigenous and non-Indigenous
    Australia.” (Finding 2.11, Regional Telecommunications Review 2011-12)

   High unmet demand for basic telephony services

   Mobile telephony is the most appropriate form of telecommunications

   Existing remote fibre networks are not linked into the NBN

   Very low home internet access and IT equipment

   Market model of NBN breaks down in remote Australia

   Latency and asymmetry in NBN satellite solution restricts key
    applications - health, education, justice, IPTV etc
RTR Key Recommendations
   Indigenous Communications Program should be expanded, including a trial of
    wi-fi hotspots using selected community phones. (Rec 2.6)

   ACMA & DBCDE should report on telecoms in remote Indigenous communities
    to monitor the digital divide, including data on availability, take-up & usage. (Rec
    2.7, 5.1)

   Co-investment program by Commonwealth/state/territory governments, to
    expand the mobile coverage footprint in regional Australia. (Rec 3.2)

   NBN Co should consider community reference groups as a means of gathering
    local community input and advice on the network rollout. (Rec 4.6)

   Digital Hubs, Digital Enterprise and Digital Local Government Programs should
    be expanded into additional remote and regional areas, not just NBN release
    sites. (Recs 5.2,5.7,5.9)
Other strategies are needed for digital inclusion




Access facilities   Training and support   Relevant applications




Relevant content    Last-mile delivery       Local strategies
Case Study: Ngaanyatjarra
Lands Telecommunications
         Project
TheBroadband for the Bush
         Alliance

Aims:
1. To promote and represent remote regions’ digital
   aspirations and priorities.
2. To advocate for best telecommunications
   infrastructure and services for remote Australian
   communities, businesses and dwellings.
3. To co-ordinate a research network aimed at
   addressing knowledge gaps in remote
   communications needs.
4. To build capacity of stakeholders to participate in
   a digital environment.
5. To share knowledge and experience.
6. To facilitate and support trials/projects/research
   aimed at achieving improved digital outcomes.
Training and Employment
Remote Media Training & Employment Strategy

                                                   Radio
                                                   •Broadcasting
  Career Pathways                                  •Production
 NJP, RIMO Staff role,          Video/TV           •Outside
   production roles,
                                                    Broadcast      Music
                                •Camera/Sound
                                                                   •Performance                 TRAINING
  non-remote media              •Writing/Produci
 (NITV, ABC, NIRS etc)           ng                                •Recording                 - Accredited
          ICT                   •Editing/FX                        •Business                  or informal?
                                •Animation
champion, leadership/
        mgmt,
other orgs/ programs


                                                    Media                                     INFORMAL
                         Technical                                           IT/Online/
                                                                                                - On-the-job
                           Skills                   Worker                  Social Media
                                                                                              - Peer learning
                                                                                                    - Skills
                                                                                           workshops/Industry
                                                                                                   forums
                                                                                            - Learning Spaces
Access to (Yes/No?):                                               Language/Cu
   Radio/TV studio              Governance/                        lture
  Internet & IT eqt             Admin/Man                          •Archiving                ACCREDITED
   Mobile / phone                   age                            •Translating            Appropriate RTOs,
 Training & support                                                •Performance              regional/ local
Job-ready workplace                                 Teaching/                              delivery, link with
                                                     tutoring                               RIMO/employer,
                                                                                            relevant courses
The Process of Productive Learning




                      Source: p.95 Kral and Schwab (2012)
  Learning Spaces: Youth, literacy and new Media in Remote indigenous Australia
National Jobs Package (NJP)

   Stevens Review Rec 30: Increase the number of positions allocated
    under the NJP to the Indigenous media sector in regional and
    remote regions with high demand for such positions.

   NJP needs review to address following issues:
       multi-site delivery (ie- not single workplace);
       training allocation does not recognise remote delivery (travel,
        vehicles, trainer wages and on-costs, training equipment);
       Administration& on-costs allocation insufficient;
       Needs flexibility (not fixed hours/week) to suit media activity,
        organisational needs, part-time staff and remote work practice;
       High turnover due to low wages & limited career pathways;
       Wages not tiered, doesn’t recognise training, skills, experience, or
        language skills.
Remote Media: Keeping Communities and Culture Strong

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Talking heads ppp 18 nov12

  • 1. Building Pathways for a Digital Future in Remote Indigenous Communities Presenter: Daniel Featherstone Indigenous Remote Communications Association DBCDE Talking Heads Presentation 20th November 2012
  • 2. Top End Aboriginal Bush Broadcasting Association Torres Strait Islands Pilbara and Media Association Kimberley Aboriginal Media Queensland Remote Aboriginal Media Pintupi Anmatjerre Warlpiri Media Central Australian Aboriginal Media Association Ngaanyatjarra Pitjantjatjara Media Yankunytjatjara Media Indigenous Remote Communications Association represents the media and communications interests and aspirations of remote Indigenous Australia
  • 3. A Vision for Remote Media & Communications
  • 4. Community Media Centre Radio Broadcasting Video Production & Community Access Digital Photography On-line computers Music recording Archive Computer Videoconferencing & Meetings Supported by Regional Media Organisation with: Media & ICT Training • Employment • Media Production • Language & Culture Programs • Radio, TV & Communications Networks Resourcing • Events & Festivals • Repair & Maintenance • Business Development • Regional Coordination • Promotions • Advocacy
  • 5. The Changing Environment and Challenges Opportunities Challenges Convergence of media Basic telephony needs Limited Internet & NBN platforms, inc mobile, not yet addressed mobile access social networking Digital Switchover Loss of community Ongoing via Direct-to-home TV TV broadcasting maintenance ICTV channel on VAST Limited screen production capacity & funding IndigiTUBE Remote Media and Commissioning model, Communications def’n of remote content NITV move to SBS Maintaining core services, Stevens Review- expanded RIMOs vast coverage areas New programs - Multi-media, Music Limited IBP& Aging RIBS facilities- Development, IT training, animation alternate funding need upgrade Aspirant Communities /agencies Competing media programs/ facilities National Jobs Package Increased demand on RIMOs Demand for language Aging analog collections and culture programs Need for archiving/access
  • 6. ICTV on VAST and Remote Screen Content
  • 7. Remote Screen Content Development  Need to re-build production capacity within sector  Stevens Review rec’s 8,10 - $5million content & project fund  Provide screen production & development workshops  Screen funding agencies – establish remote content programs (CBF and ICS main options currently)  NITV - remote content quota, accessible commissioning processes; non-exclusive to allow screening on ICTV  Build production income through corporate/ gov’t campaigns  RIMOs as Multi-media hubs in each region (Stevens Rec 11)
  • 8. Concerns about Digital Switchover • Ongoing maintenance of DTH equipment still not addressed - service costs prohibitive for remote Indigenous people • Stevens Review rec. 38- RICs that receive their television services via VAST have their equipment provided, installed and maintained for free • Ongoing demand for Community TV broadcasting of local language content • Ability to view TV outside of houses reduced • No redundancy service • Gap in accessing Indigenous TV services (ICTV, NITV) in WA & NT during DTH rollout period
  • 9. Start on VAST Depart Aurora ICTV 6th December 2012 16th December 2013 NITV 12th December 2012 31st March 2013 (TBC) RIBS Communities DTH Rollout Schedule RIMO No. RIBS TV sites No RIBS sites where Planned DTH rollout DTH rollout completed completion date (16/12/12) Queensland Remote 16 16 Completed Aborginal Media A.C. Pitjantjatjara 15 15 Completed Yankunytjatjara Media November 2012 Pilbara and Kimberley 24 0 25/6/13 Aboriginal Media Ngaanyatjarra Media 15 0 25/6/13 Central Australian 20 0 10/12/13 Aboriginal Media Association Top End Aboriginal Bush 29 0 10/12/13 Broadcasters Association Pintubi Anmatjere Warlpiri 11 0 10/12/13 (PAW) Media and Communications Torres Strait Islander 14 0 10/12/13 Media Association TOTAL 144 31
  • 12. Fibre Optic Cable in Remote Australia (2001)
  • 13. NBN coverage Optic Fibre Footprint Fixed Wireless Footprint Satellite Footprint Transit Links
  • 14. The Gaps in Remote Australia  “A digital divide exists between Indigenous and non-Indigenous Australia.” (Finding 2.11, Regional Telecommunications Review 2011-12)  High unmet demand for basic telephony services  Mobile telephony is the most appropriate form of telecommunications  Existing remote fibre networks are not linked into the NBN  Very low home internet access and IT equipment  Market model of NBN breaks down in remote Australia  Latency and asymmetry in NBN satellite solution restricts key applications - health, education, justice, IPTV etc
  • 15. RTR Key Recommendations  Indigenous Communications Program should be expanded, including a trial of wi-fi hotspots using selected community phones. (Rec 2.6)  ACMA & DBCDE should report on telecoms in remote Indigenous communities to monitor the digital divide, including data on availability, take-up & usage. (Rec 2.7, 5.1)  Co-investment program by Commonwealth/state/territory governments, to expand the mobile coverage footprint in regional Australia. (Rec 3.2)  NBN Co should consider community reference groups as a means of gathering local community input and advice on the network rollout. (Rec 4.6)  Digital Hubs, Digital Enterprise and Digital Local Government Programs should be expanded into additional remote and regional areas, not just NBN release sites. (Recs 5.2,5.7,5.9)
  • 16. Other strategies are needed for digital inclusion Access facilities Training and support Relevant applications Relevant content Last-mile delivery Local strategies
  • 17. Case Study: Ngaanyatjarra Lands Telecommunications Project
  • 18. TheBroadband for the Bush Alliance Aims: 1. To promote and represent remote regions’ digital aspirations and priorities. 2. To advocate for best telecommunications infrastructure and services for remote Australian communities, businesses and dwellings. 3. To co-ordinate a research network aimed at addressing knowledge gaps in remote communications needs. 4. To build capacity of stakeholders to participate in a digital environment. 5. To share knowledge and experience. 6. To facilitate and support trials/projects/research aimed at achieving improved digital outcomes.
  • 20. Remote Media Training & Employment Strategy Radio •Broadcasting Career Pathways •Production NJP, RIMO Staff role, Video/TV •Outside production roles, Broadcast Music •Camera/Sound •Performance TRAINING non-remote media •Writing/Produci (NITV, ABC, NIRS etc) ng •Recording - Accredited ICT •Editing/FX •Business or informal? •Animation champion, leadership/ mgmt, other orgs/ programs Media INFORMAL Technical IT/Online/ - On-the-job Skills Worker Social Media - Peer learning - Skills workshops/Industry forums - Learning Spaces Access to (Yes/No?): Language/Cu Radio/TV studio Governance/ lture Internet & IT eqt Admin/Man •Archiving ACCREDITED Mobile / phone age •Translating Appropriate RTOs, Training & support •Performance regional/ local Job-ready workplace Teaching/ delivery, link with tutoring RIMO/employer, relevant courses
  • 21. The Process of Productive Learning Source: p.95 Kral and Schwab (2012) Learning Spaces: Youth, literacy and new Media in Remote indigenous Australia
  • 22. National Jobs Package (NJP)  Stevens Review Rec 30: Increase the number of positions allocated under the NJP to the Indigenous media sector in regional and remote regions with high demand for such positions.  NJP needs review to address following issues:  multi-site delivery (ie- not single workplace);  training allocation does not recognise remote delivery (travel, vehicles, trainer wages and on-costs, training equipment);  Administration& on-costs allocation insufficient;  Needs flexibility (not fixed hours/week) to suit media activity, organisational needs, part-time staff and remote work practice;  High turnover due to low wages & limited career pathways;  Wages not tiered, doesn’t recognise training, skills, experience, or language skills.
  • 23. Remote Media: Keeping Communities and Culture Strong

Editor's Notes

  1. - Supports 8 RIMOs and over 150 RIBS communitiesAdvocate to government on media and communications needs across remote Australia
  2. There are 1113 remote Indigenous communities across Australia.
  3. Existing fibre-optic cable rolled out to remote communities not connected to NBN. This could extend the network significantly.
  4. Our mob fall within the 3%Remote solution under NBN is satellite solution 12/1 Mbps. Policy should be to increase terrestrial coverage into the future. Latency, asymmetry, usage cost structures, maintenance costs, download caps, contention ratios, real-time streaming capability, network management, last-mile delivery systems, and ability to aggregate usage within a community or region, will all help to determine the usefulness and potential uptake and future applications in remote communities. IRCA strongly urges the use of terrestrial broadband delivery (i.e. fibre optic or microwave) rather than satellite backhaul delivery for remote areas to reduce ongoing costs and latency, improve reliability and provide future capacity;
  5. Basic telephony needs in remote communities should be addressed as a matter of priority. Mobile telephony should be seen as a primary telephony service for remote Australia – people are mobile, have an individual phone, not shared with large households, pre-paid, and allows internet accessUSO arrangement to ensure affordable access/ capped calls; Local exchange upgrades and last-mile networking audits should be carried out to ensure access for Indigenous users;Sufficient broadband capacity be provided to enable use of two-way streaming applications (fast upload as well as download), including telephony, videoconferencing (used in tele-health, education/ training, justice etc- saves lives., VoIP, IP-TV
  6. Rec 2.6 - There should be a continuation and expansion of the Indigenous Communications Program, with sufficient flexibility to allow for tailored localised training and digital literacy solutions. The program should include a trial of wi-fi hotspots using selected community phones. (Response: DBCDE is conducting a trial of internet kiosks using the Interim Satellite Service in three remote Indigenous communities. DBCDE is also planning to conduct a trial of wi-fi enabled community phones in six locations, with the results available in early 2013.)Rec 2.7 - The ACMA and DBCDE should report on the status of remote Indigenous communities in respect of telecommunications to monitor the digital divide, including through the collection of data on availability, take-up and usage. (Govt response only notes the ‘vital assistance provided by the ICP’, and again “this recommendation will require further consideration”)Also: Rec 5.1 - It is critically important to better understand the economic, social and workforce participation challenges faced by vulnerable and disadvantaged groups. The ACMA should develop metrics and collect data on these challenges, including the contribution improved access to high-speed broadband could make to increasing workforce participation of these groups.Rec 32- The committee recommends a co-investment program, jointly funded by the Commonwealth and interested states or territory governments, to expand the mobile coverage footprint in regional Australia, focusing on priority regions selected with community input. Open-access arrangements for other carriers to tower infrastructure and/or domestic roaming arrangements should be a feature of the program. (Govt response- The only solution in the response involving development is to look at possible shared use of NBN wireless towers, however the NBN wireless towers will have minimal presence in the remote areas as they are to be almost solely located in regional areas) No mention of extending mobile telephony in remote areas. WA gov’t doing $110 million co-investment mobile rollout program in regional and remote WA.Rec 4.1- The principle of a uniform national wholesale price for like services across technology platforms is essential on an equity basis and should be a fundamental tenet of future policy in this area.Rec 4.4 The committee recommends that, as a priority, clear information about the ISS and the long-term satellite solution should be provided to people and organisations in areas that will be served by satellite. There will be benefits in developing case studies that demonstrate, in real life situations including shared connections, the range of broadband applications that can be used effectively over satellite technology. Rec 4.6 NBN Co should: 1) Consider community reference groups as a means of gathering local community input and advice on the network rollout.2) Actively seek opportunities for collaboration with state and territory governments to achieve better results or efficiencies in the network rollout. (Response: NBN Co has been actively seeking opportunities for collaboration with state and territory governments to achieve better results and efficiencies in the network rollout through its capacity as a member of the NBN Liaison Group (NBNLG). NBN Co has encouraged states and territories to form internal coordination groups or taskforces to facilitate cross-government liaison.) What about community reference groups? Rec 4.7 NBN Co should develop a clear network extension policy. NBN Co’s network extension policy should make provision for community contributions. Re 5.2 - To provide practical assistance to improve digital literacy in regional Australia, the government should expand the Digital Hubs program into additional regional areas, not limited to NBN release sites.Rec 5.3 - Not-for-profit organisations should be supported to work together to strengthen their digital literacy capabilities and develop local strategies to take advantage of the digital economy. (Govt response: The Government has already provided $10 million over three years to establish the Digital Enterprise program to help small-to-medium enterprises and not-for-profit organisations in 40 communities to first benefit from the NBN). Rec 5.5 – A National Digital Productivity Council of Experts in regional service delivery should be established to ensure significant digital productivity issues are addressed and to provide a formal coordination mechanism for the Commonwealth, states and territories. (Govt Response: the Government is investigating whether there are existing forums that could undertake this work or whether it is necessary to create a new body as recommended by the Sinclair Review)Rec 5.7- To enhance the digital literacy and preparedness of regional small businesses, the Digital Enterprise program should be expanded into additional regional areas not limited to NBN release sites. DBCDE should also work with state and territory governments to encourage businesses to participate more fully in the digital economy.
  7. Need supplementary programs to build on the NBN to overcome the digital divide. Remote people aren’t digital ready.Very few remote Indigenous people have home IT accessLast-mile delivery (eg-via WiFi) enables aggregation of use and cost Need access facilities, including after hours accessNeed training and IT support (ongoing)Need relevant content and applications Need regional strategies/partnerships and local ownership
  8. Partners- Ngaanyatjarra Council, Shire of Ngaanyatjarraku, WA Government, Australian Government, Telstra, Ngaanyatjarra Media$5.8million project completed 2007 400km of fibre optic cable rolled out to reach 6 communities6 more remote sites provided shared broadband satelliteShared service distributed via WiFi to community in all 12 sites
  9. Need regional training facilities and RIBS Building Upgrade Strategy to enable appropriate workplaces for RIBS workers. Screen Australia / Media RING Indigenous Employment Project addresses only small part of remote media sector needs. Stevens Review Recs 28, 29, 31: focus on employment in mainstream media; most remote people want community jobs.